American Thread has been my absolute favorite for many years! The manager and his team members are polite, knowledgeable and intelligent people that I can always rely on. The guy that is in charge of cleaning clothes has over 20 years of experience! They honestly answer any questions I had about my garments. Any alterations I need to be done are always on time and top quality! I’ve also met the owner, a pleasant man, I could tell they care for their customers. Giving them five stars, it’s not always that you find a place like that. Highly recommend!

I will give them zero stars if I could. I made the HUGE mistake of bringing my garments to clean to this place because its a little closer to my apt. I have been taking my clothes for years to White on White cleaners in TriBeCa and I never had an issue.I picked up my clothes and the next day I was going to wear one of the blouses I took to American Thread Cleaners. When I took it out of the plastic bag from the cleaners I noticed it had a big slash on the right sleeve and a similar mark exactly on the same location on the left sleeve. Its an expensive blouse and I probably wore it 5 times since I bought it. The blouse is so damaged that its impossible for me to wear it. I went back the next day and the business was closed, I tried again twice and they were still closed. I was finally able to get them on the phone and went in person. I arrived with the best intention and disposition, I even brought an additional cashmere sweater for them to dry clean. Because I understand things happen sometimes and I was sure they were going to be nice about my blouse (basic customer service). I was in shock when the manager of the business started questioning me and suggesting I damaged the garment after I picked it up from their business. He went off explaining to me how it was impossible for their solvents to damage clothes like that, he said that if it was their fault the damage will be all over my blouse not only on the sleeves! Then he proceeded to ask me how come the damage was only on the sleeves like I knew!!! He said he will have to send it to a laboratory for an investigation to find out what really happened and that I had to cover the almost $200 fee to do it. He said they were not going to reimburse me for giving me credit if the results showed that the solvent didnt damage the garment. I pointed out that it didnt matter how it happens because the blouse was ruined and I couldnt wear it. What I needed to know was if the business was going to pay for the garment or offer me credit. He said no because the damage was not made by the solvents they use! I then told him that on the receipt it was clear that the business will offer to pay for some damages as long they dont exceed 10 times the value of the service rendered. I showed him the back of their receipt where it says that and the manager said: I dont believe in those terms. I said that was outrageous because that was the receipt of the business. I said I could place a complaint in a small cases court. As soon as I said that, a middle-aged man with a strong middle eastern accent came out from the back of the store, claiming to be the owner. When I explained to him that the blouse I picked up from his cleaners was damaged he said that was not possible, he suggested that something happened to my blouse after I picked it up. The manager supported him and I asked them not to call me a liar and he responded that I was the one calling them liars because they didnt damage my blouse. Once again, the owner suggested sending my blouse to a laboratory to find out if the solvent was the cause and offered to pay for my blouse if that was the case, I agreed but then he said I will have to pay the almost $200 fee lab and also he wanted me to APOLOGIZE to him and the manager for falsely accusing them if it turned out the solvent didnt damage the garment. Bottom line, they wanted me: 1. Pay almost $200 to find out if a solvent had torn the sleeves of my blouse. 2. Get no reimbursement or credit. 3. On top of it all, I have to apologize to both of them for my wrongdoing! INSANITYIn 18 years I have never been treated with so much disrespect in any business in NYC. As I said it was a big and costly mistake to have brought my business to American Thread Cleaners. NEVER AGAIN. Lesson learned. STAY AWAY FROM THIS PLACE!

Very professional and fast service ! Im so glad to open an account. Highly recommended!

Kindest workers and very talented work. Thank you for your help! I will be coming back.

I use them both for dry celaning and tailoring. Always good !!

I don’t usually write any review but i consistently saw that my favorite Dry Cleaner for the past 12 years had a bad review and i had to say something about it, they are very professional and amazing service i bring my dry cleaning and my tailoring to the place all the time and never had any complaints always fantastic work and they deserve five starts rating from me highly recommended.

Very professional and fast service ! Will come back for sure !

Amazing tailor! I brought in 9 dress shirts and their tailor made them look amazing on me! I have also had 7 suits refitted and they look outstanding everytime. Highly recommend !

In my 15 years living in NYC, I have never come so close in inflicting bodily harm on someone as I did yesterday with the owner of this dry cleaner. 3 weeks ago I was delivered half of my own clothes along with 12 pieces of someone elses. I brought everything back to the store and after going through everything we agreed that I was 4 pieces short on my own clothes. I searched through the entire place and was able to find one of my Gucci dresses, so now I was only 3 pieces short. I spent and hour and a half waiting for 2 delivery trucks (supposedly they do all cleaning on the premises - an obvious lie) to see if my clothing would be delivered but it was not. I went away for 3 weeks, I asked the owner to please call me to let me know if he found the clothes but no call. 3 weeks later, I returned to the cleaners. 1 of 3 pieces had been found. When I inquired about the other 2 pieces, the owner of the dry cleaner accused me of lying about what I had brought in. It clearly states 9 pieces on my dry cleaning ticket and now had only 7! When I reminded him of the hour and a half I had spent waiting in the store 3 weeks prior and that we agreed in writing that I was 3 pieces short, he told me that the other 2 pieces on the ticket belonged to someone else and just kept making up story after story. I now have to take him to small claims court. DO NOT GO TO THIS DRY CLEANER!! If you care about your clothes as much I as do, GO ANYWHERE ELSE!

It looked like a legit place in TriBeCa so I decided to drop off a white dress shirt for stains on sleeve/cuff. They told me they needed 3 days because of the stain removal process, charged me $14.50. Thought it was pricey but was willing to pay if they worked on the shirt. Picked it up and it looked like they never even bothered to clean it and they still charged me the same price. They should be embarrassed about the way they run their business. What a scam!

Very professional! They are on site. Not a drop off store.They ve been around since 1982 . Ive seen some celebrities coming there. They are very clean, neat and organized as well. Highly recommended...

Very professional and reliable. Friendly people. Excellent service. Highly recommended...

Very good service. Very professional . Absolutely worthted.! Highly recommended...

This place is very conveniently located and delivers the service that it promises. While there have been some incidents, the owner has been nothing but kind to me personally since Ive been there. Highly recommended-- just know that theres always a risk when you turn over your clothes to someone else.

They are the best in town! I ve brought my stained louis vuitton pants and got it back next day. Very good job. Will come again for sure!

Great place with very nice owner. He remembers you after even just a couple visits. Only problem is terrible hours - who has even left their office by 6:30, no less made it down to pick up their dry cleaning.

I use them both for tailoring and dry cleaning for years.Im very happy with them. Always pleasure to make business with those guys.

They promise something but dont not finish.

Great customer service! Had an emergency and required a last minute cleaning, American Thread pulled through!

Charges $20 for taking simple suit measurements

It is wonderful shop