I chose to go here because it is right across the street from my apartment and a low price compared to some laundry mats. HOWEVER, I am never going there again. I washed my own sheets there and it appeared that my sheets had been snagged ruined and stained black as pictured in several spots. I went back to show the man working and he just stared at me and said its not possible it happened there and told me I was LYING. I told him it could happen to someone else and he said it wasnt possible and the same thing has happened to my roommate since.The least he couldve done would have been to apologize and say they will look into the machines to see what was going on and he didnt even do that. Horrible customer service.

Extremely rude service. When I put my laundry in the drier, the attendee told me they closed at 7:00 PM so I made sure to return at 6:55 PM. When I got there, he was locking up 5 minutes before he said he would and would not let me run it to grab my stuff from the drier.

If you can be here on time, let’s say after washing or after drying, this is the best and cost efficient place for self-laundromat. If you can’t be here on time, it could be the worst because they can put your laundry out of the machine. It is written on the wall. So keep in mind that you have to be on time. Or you can ask them to do your laundry with more fee.

Awesome place. Good hours, dependable and respectful staff, and quick turnarounds.

People are nice. And a clean laundromat.

Gets the job done

Have mixed views on this place. For a laundromat it is great. Large machines, clean facilities and reasonable prices.However, in my ~month of using their wash and press service has been less than perfect. In total two shirts were stained while being cleaned. The first I caught and brought back. They rewashed twice to no avail and charged my $7 to dry clean it. The stain came out but only after paying $10 to clean a shirt they stained . The second was not caught until after I had it on. A white shirt now has baby blue shoulders. When I tried to talk to them about it they agreed to try and get it out if I paid full price.

Very well kept laundry mat coins

Great service and friendly staff. They do have a policy of not accepting $100 bills and a minimum purchase of credit card of $15. And they stick to it. Fortunately the deli down the street would change my $100 bill but Im surprised that management wasnt more accommodating to a long time customer.

AVOID THIS PLACE AT ALL COSTS!!!!! Just went in to do a load of laundry late with my boyfriend (long before their final wash time so we had plenty of time), we came back to get our dried laundry and right at 9:59 they turned off the lights and demanded us to get out. We were packing up our last bag of laundry and clearly on our way out so we asked them to give us a minute. The man from behind the counter stood an inch away from my boyfriend as he was packing up. We had literally one towel and a t-shirt left in the machine to pack and the man takes our fresh laundry and THROWS it on the ground and demands that we get out. We were shocked, as it was barely past closing time and we were clearly on our way out. The man then proceeds to PUSH and back into my boyfriend trying to FIGHT him. We are then forced to go outside with the last of our laundry (to make it clear this all happened within the span of 5 minutes, it is about 10:05pm at this point) and while were outside the man AGAIN proceeds to throw our laundry around on the dirty concrete in the rain and insult us. Ive never seen anything like this, horrible horrible service, I am in complete shock. Do yourself a favor and avoid this place, Ive never seen a business treat their customers so horrendously and we will never give them our business again!!

Had been coming here for months with relatively few problems, then had a horrible experience. Staff was removing my laundry from machines before it was done and lying about it - some other customers saw them do it. I put laundry in the dryer with more than enough time, would come back right when it should be ending and it’s in a pile away from the machines still wet. Staff claimed it was because the machine wasn’t functioning correctly but then refused to refund me or help me out in any way. Won’t be coming back.

It’s a laundromat.. I’ve never had a bad experience and it’s super close to my apartment. Gets the job done!

Avoid at all costs employees will take your clothes out the laundry machine, before they have been finished washing and dump them in dirty laundry bins. Please Please Please do yourself a favor, and dont use this place

They wouldnt let get my laundry and held it overnight as it got wrinkled. They said they told me it was late to wash but I clearly had time to finish a wash despite me putting in all my laundry, coins and detergent. I told them That i would fold my clothes at home and only need 30 secs but they purposely locked the door @ 9:59 and would not talk to me. I required me to call them before they would give me a respond but just got a I dont care

Close to location.

Hey this is Miriam from the Brklyn Agency saying hi and Thank You so much for calling us :)

Friendly and clean