Poor quality, terrible and horrible customer service (maybe not all)I went there and bought 1cc lip filler but the nurse tried to steal my filler (0.3cc) but I caught he. Then she was really upset that she hadnt been able to steal.Then this filler disappeared from my lips after 3 weeks. I spent $ 650 ( I trying to not write bad review and trying to forget her but I have to because all filler disappeared from my lips in 3 weeks ) !!! I waisted money for nothing..Im sure the filler is fake !!!Please dont waste your money, dont go there !!!
I wouldn’t even rate this one. This is the worst laser spa. The front desk girl was extremely rude and obnoxious. She was yelling at me and was very disrespectful. The laser tech Tatiyana is very RUDE and MEAN. Tatiyana always have something to say to me. I don’t even know how this place even runs. One time she told me Asian people have thick hair and I’m Asian and I feel offended. Every time I come I feel unwelcome and they would make me to wait 20 mins even though I’m on time for my schedule.Very unprofessional!For this kind of service I will never recommend this place to anyone else.There are many places with exactly the same price and better service indeed.
My experience here with Monica was amazing. She made this place 5 stars instead of 4 for her bed side manner. My Botox looks great and I will continue going back to manhattan laser spa for my injections!
This place is amazing. Amazing prices and good quality. The only reason I gave it 4 stars is because they need to update their office so it feels like a medi spa. It is a little out dated. Other than that, the staff and services are always wonderful.
I’ve been coming here to get lip filler for probably two years now (4 times) and every time I am more than satisfied w the results! Very clean space, staff is knowledgeable, sweet, and so accommodating! Yay love it get ur fillers done here
Amanda - the person doing my laser hair removal made me wait every single time or asked me to change my appointment last minute to a different day. When I finally spoke up for being made to wait every single time despite having an appointment in advance and being on time, she purposefully used a different setting on the laser machine which made the hair on my face grow more instead of less. Now I have hair on parts of my face where I never had it. She is evil! My repeated attempts to get in touch with the manager have failed. Extremely unprofessional and irresponsible.I have faced many rude receptionists and treatment ladies at this place. This was the final straw. Please go to an actual doctor for your treatments.Also, the manager replied to me on Yelp saying that she will sue me for posting my review on Yelp.
Lilly is amazing she listens to exactly what you want and very patient I have no bruising after filler she’s the best 🙌🏽🙌🏽
I go to a dermatologist on 5th Ave. I thought I’d try and save some money. You get what you pay for. Zero results from my tattoo removal session. I am not new to this treatment so I know what to expect. Would love my money back so I don’t have to resort to these types of reviews! -unsatisfied customer
Just wanted to say I never review anything but I had to review this place. My experience was awful :(I wanted to try fillers for the first time and wanted something very natural & subtle. The RN quickly said she knew what I was looking for. She suggested I buy a full syringe of Juvéderm because half would not be enough. After getting the fillers, my lips looked bumpy and uneven but I tried to be positive and hope it would look fine once the inflammation went away. A couple days later I had noticeable hard small bumps all over my lips! Later I noticed the filler accumulated in a form of a line in my upper and lower lips! I was able to feel the accumulated filler and my friends were able to see it too. I had to get the filler dissolved and let me tell you it was extremely painful. I wanted to love this place but unfortunately I was disappointed.
Made an appointment for filler. Called to cancel after seeing the bad reviews but I was on hold for nearly an hour. Don’t go here. Bad customer service and injection nurses it seems
Monica has done my lip filler the past 3 times- she’s amazing! Really good experience every time and they always look great.
As a doctor myself, I can honestly say this practice has substandard communication and poor client service. I called before even considering them and asked if neck was included with microneedling and was told a distinct “yes”. I booked the appointment a week later. I arrived and was informed by the manager would cost an extra 150 dollars to do the neck. I was not listened to and basically told I was making it up even though I described the accent of the person that and offered to tell her the time date of the conversation. The manager was very dismissive and then said she show me the price list (a moot point really considering the phone conversation)the neck was not listed separately. She called her supervisor and gave her a biased over view of my story and I was told I had to pay 150 more. I paid because I already took the time off work to come in and money was not the issue. It was a complete lack of professionalism. Not what I had been expecting. Elle did the microneedling and was very sweet and I hope my results are good. However I felt I was misled and not valued as a client. Their team should not be misquoting services and prices and should be rectifying their errors. Very disappointed. If you look I’ve never written another negative review on any business.
I’m doing full body laser hair removal here, and laser technician Lynette is the best! She’s very detailed in her work. She made me super comfortable and my experience overall amazing with her! If you choose to come here I highly recommend to book with Lynette!
Amazing place. I’ve been coming here for a year for various treatments and love them all. Everything is ran professionally. Everyone knows what they are doing, all the staff is great! The machines are the latest and up-to-date. I have no complaints! Highly recommend this place.
I regret that I wasted 6 sessions with them.Finally got my last one. Never coming back. First of all they burned!! my skinand left white marks for 6 months!!! on my arm. When they did it, I was trying to contact them but they didnt care and receptionist told me that they will contact the owner but it never happened. After 2 days of waiting I uploaded my pics on Yelp and Google, right after my review they called me, asked me to take off the picture because Im damaging them business and the girl was trying to tell me that I have a self tanning and that Im lying about the burn. I came to the salon and they looked at my arm and confirmed that its a burn. They gave me a refund. After 6 months this marks still were on my arm and I finally met the owner to ask her about that. She was unbelievably rude to me and to her workers. Everybody was telling me I cant tan bc its gonna make it worse. I went to Miami, after 2 days of tanning my skin got fixed and had an even color.Second of all This is my second place where I was doing my laser treatment.First place I went to gave me very good result after 7 sessions, but on one of them they burned my tattoo and left a mark, so after I finished my package I didnt come back.So since I had 7 sessions already, I wanted to have 5 more to UAV the best result. Hair should be complete gone after 12! Sessions.So after I got 5 treatments I waited 2 months and I had the same!! result on my skin after 12 sessions as I had in a previous salon after 7!!
This has got to be the worst experience of my life. I paid for a cool sculpting 1900.00 and was unable to attend due to Emergency. They treat you bad service and I would never or recommend anyone to visit this place. Take it from me it’s not worth your money and they are rip offs. They never acknowledged that there is no refunds. they talk to you until you pay and when you ask for a refund they say we dont do refund. They are unprofessional.
This place is really worse don’t believe what they promise. After you pay they don’t care. They not professional.
I have been a client since 2014 and love this place I am hairless and only go for touch ups. Love Tatiana she is my favorite. Hands of gold
This is a great place. All the staff is very knowledgeable, professional, and good at what they do. Ive received various treatments there, and I am always happily surprised with the results. What I love most about it, is that you can tell they dont cut corners! They always have the most updated machines.
No results after 3 sessions of micro needling with PRP. Machines are cheap, you can buy from Costco or Amazon and do it yourself. Read all reviews!!!
Lily is THE BEST !!!!!!!! You will not regret going to her. She is a perfectionist and always makes sure to take the time to ask what you want to achieve. I will never go to anyone else for botox or fillers !
I visited Manhattan Laser Spa for coolsculpting treatments on my lower stomach. I am so happy with the results, it looks absolutely amazing. My tech was Reno, very friendly and professional. Their staff are experts in their field. Since coming here two months ago I definitely plan on coming back again! The procedure took only 2 hours and I relaxed and watched a movie the entire time. The environment really puts you at ease and helps you feel luxurious and pampered. I highly recommend them.
I received the best prp facial of my life here! The nurse was very friendly and helped me achieve the look I wanted!!
I just recently started a treatment package for my Back hair. Yes I said it.I dont have a lot of it. But my wife has been here before, and enjoyed her package from over a year ago from a girlfriend.First I thought I would feel strange but to my surprise, super welcoming staff. Clean, Bright and Professional staff. Great location near the Empire state building, and all train lines.I have 3 more appointments to go in my package.And Valentines day around the corner. No hair on Back? makes for a Happy Wife!Im glad I did laser removal over Waxing, ( From the Mans point of view)
Honestly the best place I’ve been too!!!!!! It’s been 4 days and my swelling went down!!! I did 2 syringes of Juvederm ultra. At first it was very swollen but that’s because I take fish oil on a daily basis. But after 4 day’s my lips became even! The nurse Lily by the way my name is Lily as well :)))) did wonders!!!!!!!! I swear!!!!!! I didn’t have to go through surgery. She listened to me and really made sure to look at every angle to make sure everything wAs even. I felt the needle but it wS worth it!!! Lily was the best and the price was amazing for the wonderful service I got!!!!!!!!!!! I love you!!!! You made me confident and feel beautiful
I just got my lips done today and I also got botox in my forehead for my first time ever and I absolutely LOVED it! This place is super clean, and the workers are so friendly! My nurse Kait who did my fillers and botox was great! Shes super nice and made sure I was comfortable the whole time. I definitely recommend this place. I am super happy and will be going back♥️
I have gone to Manhattan Laser Spa for touch ups. This place is extremely professional, and the facilities as well as the machines they use are always wiped down and clean. The experience at this salon has been great, the prices arent terrible, and the people are friendly. I highly recommend this salon!
Ive been coming here for over a year - with over 24 sessions. Ive seen great results everywhere. The staff is very nice and knowledgeable when you have questions. Great service for a great price.
I use Ramona! She’s amazing! So much patience and so gentle! She explains everything she’s doing and makes you feel so comfortable! My results are amazing even after two sessions!
I would like to give to this spa a 5 star !I totally recommend for laser hair removal since this is the service that I am doing.Staff is really friendly and they make me feel comfortable. They have the best machine is the Candella PRO with alexandrite . Alex is the most effective type of laser for light skin types with dark hair.Prices are okay but the results is what matters . I love this place ❤️
I recommend this place to everyone and anyone I know. Great women work there, super nice and make you feel very comfortable. And their promotions are always great!
Been coming here for more than a year for laser hair removal. Treatments are very effective. Front desk staff is always great and friendly. Have had a few technicians and they have all been very knowledgeable and professional
Loved going to this spa! So, friendly and knowledgeable and it was very well maintained. Referred to by a coworker of mine whos a loyal customer, she said I would love it, and I truly do. When youre stressed after a long day of work and want to take some time for yourself then give Manhattan Laser Spa a try..You wont regret it.Kim
Currently doing full body treatment and was so satisfied with the service that I had to write a review! The spa is pretty and clean (most important thing) the staff is friendly and comforting! Thanks guys! Loving my results so far.
I seen a Groupon and I started following this place on Instagram. The work looked good and I was debating for a while if I should check it out. I recently went to get my lips done and it was awful. At first there was a problem with the prices and I wasn’t even using the Groupon. Then the nurse was very unfriendly along with the other staff. She applied numbing cream and made me wait so long it practically wore off by the time she got back. Most of the procedure was painful and I bleed quite a lot. Once it was done there was slight bruising and a day later I was completely bruised on my lower lip and below. I’ve had filler at 2 other places and never got a single bruise. I know some bruising is expected but not my whole bottom lip. Horrible job, I will NOT be going back.
I was recommended to this place by a co worker i wanted to give them a try. I needed some laser hair removal for my legs,pits and arms. I was advised this was the best place to go and they are very reasonable and the service is top notch. I was very happy how nicely i was treated and the care i was given.I will be a repeat customer.
This Spa is great. The staff is nice and the services are excellent. I had never been to a spa before but Manhattan Laser Spa made my first experience a good one. I used to believe that since I do not shave my body hair I do not need to go to a spa. However I did not know about the scar and acne removal services. I had some acne and scars I wanted to clear up and the treatments really helped. The staff also made the whole experience both professional and relaxing.
The service is very good and the price is reasonable. The staff are always friendly and the place is clean and tidy. The wait time is super short. Strongly recommended.
Amazing service and great staff! The place is very clean and setting up appointments is very easy. Would recommend!
Love this place good result
As much stars as this place has it doesnt live up to having all four. People have been having a few problems here if you scroll down the reviews section youll notice these problems. My issue I had was with Dr. kats who denied me surgery when cleary one of the professionals here recommended it for me. The guy also was acting like a douche in the past towards other customers.
I was referred by a friend four years ago and I love it. The atmosphere is very welcoming and the staff is very friendly. My results are working it just takes time and dedication of going to your appointment when need. Im a happy customer :)
I have been coming her for over two years and while some areas results are ok if I don’t go back the hair comes back. My face is worse than ever. The hair growth is more. I am now going somewhere else to treat the area. I still have sessions left and would like a refund but that seems impossible. They burned my tattoo once and barely offered any compensation. One free session or to pay for me to get it redone. How about refunding the whole treatment. Took months to heal and area is still faded. After two plus years of multiple full body packages I am not paying all over again to start over. Not happy!
Visiting my boyfriend, I wanted to make sure the hair I had was taken care of. Coming to this place was heaven -- the minute I was there I knew this would be quite the experience. Its been a few months and where I had my procedures are still hairless as I wanted them. Not only are the people here professional, they act like people, and I think thats important. Come here! This place is amazing.
Ive been going to Manhattan Laser Spa for years, first regularly and now for touchups on several areas. Their prices are extremely reasonable, their staff is reliable and responds quickly to emails with appointment requests. I wont go anywhere else!
Lilly was great! My lips look amazing and symmetrical. Would definitely recommend!!
I got my lips done here but I got lumps. Wouldn’t recommend it to anyone. The girl who did my lips was monica!!
A friend of mine went here and said she loved it so i decided to give it a try. The experience was great my body has never been so smooth and the staff members are very professional will come here all the time now!
This place doesn’t even deserve a star. Horrible company went to do velashape 3 and they ruined my legs. I came out with worse cellulite then I’ve ever had. When I went to the spa they denied everything claiming it won’t get worse but it did I even have cellulite on my butt which I never had before. Beware of this place at all costs!!!’
Everyone was so friendly and attentive here - if there was ever an issue I had, someone would address it! Great place and even better results!
I was very nervous about getting any procedure done. The staff here is very nice and made me feel very comfortable. Going on my third session soon and have added two more packages :-)
They done an amazing job on my bikini area along with my legs and arm pits. The staff are very nice and friendly and The price is reasonable!
Ahh! Where do I start.. I love love love Manhattan Laser Spa! The girls are very friendly, the offices are very clean! The bathroom is very clean. I’m on my 6th session for a Brazilian and without exaggeration I literally saw results right after my 1st session. I immediately saw less hair in that area and as session went by I’m literally not shaving at all. All hairs are almost gone! Right now (after 6th session) my hair is barely coming in. With a few more sessions my hair will never grow back! Highly recommend them to anyone that is ready to give up the wax/shaving life!
Best costumer service and really amazing team lisa and monica helped me alot. Best prices that i found all over the city. Want to say thank you again!
Very pleased. Found them on Groupon two years ago and havent stopped using their sessions. It really works : )
I tried to get microblading with this company through Groupon but they told me not to purchase Groupon and just pay them directly, so I paid them and then couldn’t receive the service bc the technician wanted me to see a dermatologist. My dermatologist instructed me not to get service and now they won’t give me the $315 back. I had to dispute with my crowds card company. What business is so desperate they need to steal money? I would highly recommend going somewhere else instead of these frauds
Amazing peopl amazing workers and amazing nurse!!! The prices are so amazing for the service you get! They treat you so well by explaining everything and walking you through ever procedure! I started Laser here and so far I did coolsculpting, Botox, lip fillers and velashape! I can’t wait to continue pampering myself at this amazing spa!!!!!
I purchased several packages this year from them spent over $2000 and this last time I waited over 2 hours to be seen. Then I was harassed by a very unpleasant secretary, Monica, for one hour that she decided to change the terms of my package when I have only 2 sessions left, she decided I am done. I explained that last time I wasnt treated (I had a large package and she spent 4 minutes with me). I had called at the time to say that and they said no problem but when I came back Monica said, no go home. I would never come back or buy a package from a company that changed the terms in middle of my package. Buyer beware!!!
My cousin dragged me here when I said I was curious about some of these types of services, and Im so glad she did! I had never done laser or any body sculpting before, and its amazing. We both did laser and velashape, and she did coolsculpting (which looks awesome). The laser hurt a little bit and the velashape can get a little too hot, but as long as you communicate they can adjust everything. Im very happy with my results, Ill come back here next time Im visiting for sure!
Great customer service and beautiful location. Very professional
I go here to get laser treatments done. Got arm pits done only took a few sessions and got bikini done as well. Hair free is the way to be! Im hairless and happy. I want to get my hairy arms done.. But Ill wait.. Not ready to breakup with my arm hair just yet... Anyway, I love this place. The prices were reasonable. They are non no- nonsense and get it done! The staff is cool too, not the friendliest but they are straightforward and Ill take honesty over pretentious any-day.... A few weeks ago I got velashape and I am back! I want more velashape. I have a few trouble areas with cellulite and I want it all gone. The first treatment I wasnt expecting any real results but boy was I wrong. I feel slimmer and this is why I am back and writing a review. Give me more velashape! I look forward to another relaxing session of velashape. Its the most amazing body sculpting treatment ever. Only thing is that sometimes it can get hot, but its expected just tell them its hot and they will move on. Beauty is pain right? Ill take a little heat over going under the knife any-day!
Nice atmosphere! Exceptional technicians and amazing results!
Dishonest place. Not treating people nice. Wouldn’t recommend.
Nice environment and great results.
Professional, clean...recommend!
SCAM - THIS COMPANY PAYS FOR REVIEWS USE AT YOUR RISK
Great! Love it, in the center of Manhattan.
WARNING! They pay for FAKE reviews!
Very disappointing laser results!