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Sullivan Locksmith Inc.
229 Sullivan St, New York, NY 10012, United States
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Sullivan Locksmith Inc.

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Review №1

Technician was here earlier today to replace two locks on our new condo. He clearly explained all our options and recommendations. He made it possible for us to have only one key for all our locks and they work perfectly. Quick work, fair prices, and a nice guy to boot! Happy to recommend.

Au
Review №2

They responded within a few hours. Came the next day and finished the job quickly. They also offered competitive pricing ($75 cheaper) compared to the other lock Smiths I heard back from. Thanks so much!

De
Review №3

Showed up on time. Went over and explained the whole job. Work was fast and professional. The guy Technician was super knowledgeable and friendly. I would recommend this company to anyone who needs any key or lock service. Thanks

No
Review №4

Excellent service, good prices, and shows up on time. You really cant ask for more! I had them rekey, reset, a copy keys. All of my locks are perfect now. No more multiple keys! 1 key opens it all!

Zo
Review №5

This is the best key place for copies. Very reasonably priced, fast, professional. This is my go-to for all key needs. Highly recommend to anyone :)

Ju
Review №6

Arrived on time repaired lock quickly. Price for service was very reasonable. Would highly recommend

Ig
Review №7

These guys are absolutely the best! So helpful and kind and responsive. Very grateful to have found Sullivan Locksmith and highly recommend.

Li
Review №8

Amazing and quick service. Came right away after I called and had our door opened in less than 3 minutes. Would recommend this locksmith to anyone and would definitely use again!

El
Review №9

The tech is fantastic to work with. He is very responsive and knowledgeable. His demeanor is professional and friendly. Most of all, he is exceptional at his trade.

Jo
Review №10

These guys are great. Extremely responsive and very patient. I have used them twice and would not hesitate to call again.

Da
Review №11

I called Technician after getting scammed by another company and they were 100% honest, professional and timely. Really grateful they were around to bail me out instead of taking advantage of people in vulnerable situations like some others.

Ma
Review №12

Technician was very easy to deal with, reliable, and prices are reasonable. I hired him for a break-in and re-key and he was able to do the job efficiently.

St
Review №13

Technician was timely and very reasonable. He helped me with unlocking my car. Technician was very good in explaining the service as well.

Sh
Review №14

Great speedy service! Friendly staff and would recommend to friends. Open on weekends. Really convenient hours.

Jo
Review №15

TEchnician came promptly and opened my chest without any damage. He even gave me a great discount!

Tr
Review №16

The tech did an awesome job in opening my door. He was very professional and friendly. He unlocked my door within 5 minutes. I would definitely recommend him to anyone.

Bi
Review №17

Thanks, ! Great service on an emergency event. Very knowledgeable and easy to work with.

Er
Review №18

Sullivan Locksmith was very prompt and helpful. Very happy with the friendly service as well!

Ch
Review №19

Excellent locksmith, arrived early and stayed to help with a separate issue. Call Technician and expect the best

Ma
Review №20

Amazing service! Great prices - we dont feel like we got gouged. Give them a call, you wont regret it!

Zo
Review №21

They were awesome. They were so friendly and easy to work with. On top of that, they were super accommodating to our schedule. They went above and beyond and we were so thankful for their help! We will be sure to use their services again in the future if needed!

Be
Review №22

These gentleman helped to decrease my stress with their responsive communications, fair pricing and professional service. Thanks so much.

Na
Review №23

Showed up quickly, very professional and excellent response time. COVID safe as well.

ke
Review №24

Technician from Sullivan Locksmith is great, very knowledgeable and arrived within an hour after I called. Fixed my lock and my door can be locked properly now!

Ka
Review №25

The tech was prompt and professional. He is very polite and made things easy.He was great service

Ji
Review №26

Sullivan Locksmith Inc was very quick and efficient and friendly in unlocking our door for us. Thank u for the great service!

Br
Review №27

They came on time and did a great job rekeying our locks. Cant ask for more than that!

Ro
Review №28

He showed up within an hour and was very friendly and professional. He fixed the lock and recommended I buy a bottle of Houdini to keep the lock clean in future. Thanks !

He
Review №29

On two occasions Technician showed up quickly and helped me in a quick, friendly, and professional way with exactly the work that I needed. Everything you want from a locksmith.

Li
Review №30

I called in advance to make an appointment to have a new lock installed in my apartment. He showed up on time and he explained to me the best lock for my particular door. Everything went amazing and pricing was lower then other places near by.

Ca
Review №31

He responded quickly to my requisition, kept in touch with me, fit the appointment around my schedule, and arrived on site. Key duplication and programming took about 5 minutes. He was very courteous and did a great job!

Kr
Review №32

I was very happy with the speed, service, and price, and I would definitely call them again!

Ma
Review №33

The tech was super knowledgable and helpful in helping us choose the right locks for our house. Total professional!

Ha
Review №34

Great service! I recently purchased a home and requested a quote. They came out and quoted me a very reasonable price and was able to do it on the spot.

Pa
Review №35

One of the most easiest locksmiths to work with Arthur is a gem 💎 he was very professional and the most inexpensive locksmith in Soho.

Va
Review №36

Arthur is great and he will be who I call and recommend when I or friends need a locksmith. He is quick to respond, on time, very professional and well priced. He rekeyed two locks for me in no time and I will be asking him to install a new front door lock this week. Really cant say enough good things about him.

Ma
Review №37

These guys are the best. Very professional and knowledgeable. Copied an auto key at half the price of the dealer.

Da
Review №38

He did a great job changing out my locks and making multiple spare keys for me! You can tell he loves his job!

Li
Review №39

I was locked out:/ thanks to this guy I was back in my place in no time! Glad I called them.

La
Review №40

Quick, efficient, and well priced. Highly recommenced.

El
Review №41

Avi was time efficient and worked fast to get my broken Baldwin lock back in proper working order He also showed me a quick fix for when my locks get stuck. Thank you Sullivan Locksmith.

Je
Review №42

Great company, good service and fast response

Sh
Review №43

It is great to find an honest and capable locksmith. He arrived on time and did a great job. A real 5 star experience.

St
Review №44

We contacted Sullivan Locksmith via Yelp and received a timely response. We explained our issue and was given an estimate range. An appointment was set and Arthur, the locksmith, showed up when scheduled, explained what he was doing, and completed the job on the low end of the estimate. He was courteous and professional. Would definitely recommend and use again!

No
Review №45

If you want to make sure you get scam call this company, charged 800$ for 150$ job

Ni
Review №46

The best! Need a locksmith? Sullivan is the way to go, These guys are very good at what they do, the cost was very fair and he fixed two locks for me and only charged me for one. I will recommend Sullivan locksmith for locksmith service for life!

Br
Review №47

After leaving a Google Review, Arthur took my experience offline and did everything he could to make it right, both retroactively for me and proactively for other customers moving forward.Arthur is obviously a very hardworking, efficient, and customer-focused store owner but he cant be available after-hours. He leans on partners after-hours and thats how and when my experience went awry. Even still, he took full responsibility and did not want to leave me with a bad experience.Thank you, Arthur and family, for going above and beyond.

Co
Review №48

Fast, has huge inventory of types of keys in stock, accurate and affordable. These guys know what they are doing!

Cl
Review №49

Wonderful company with competent service. Paul was very kind and respectful, and took the time to help fix my loose doorknob as well. Very impressed and grateful that they came on a Saturday night in winter! Would highly recommend!!

Ka
Review №50

David was a very Friendly locksmith!!. Explained my options for security and appreciated the professionalism of the locksmith. I felt very safe with the quality and value of work performed today. I will definitely call upon this locksmith for my future needs. A+++ local business.

Ja
Review №51

Arthur and the crew are really pros at the locksmith business.I made a last minute appointment to have some work done in my office and boy was I pleased.On time, clean work and fairly priced.Sullivan locksmith is going to be my go to locksmith company and they should be yours as well.

jo
Review №52

These guys are the best. Prices are the lowest. Service is professional and courteous. They goabove and beyond to satisfy the customer. I call on them for all my lock changes and the prices cant be beat.

An
Review №53

Small shop inside and shop. These guys are straight shooters with fair pricing. Not only do they cut normal keys, they have the equipment to cut enhanced security keys and elevator keys at a fraction of the price of the keyme machines. They work fast and get the job done right. They also provide lockout service and will come to you, though I only have had experience at their shop.

Je
Review №54

This company, and Leo the locksmith who did the work, were extremely attentive to our requests. Their same day service was available and it was fast and efficient. Affordable prices as well! Will use again!

ja
Review №55

He is fantastic. Responsive, prompt, friendly, reasonably priced, and professional.

Em
Review №56

I contacted Sullivan Locksmith after the key for my bike lock snapped inside the keyhole. Within 15 minutes Paul had arrived and began working to free my key. He spent a long time trying to salvage my lock before eventually deciding to cut it. He was professional and extremely well prepared, using a variety of different tools and techniques to try and free my lock. I would definitely recommend Sullivan Locksmith services!

Ma
Review №57

Thank you, Arthur!Arthur provided fantastic and quick service. I needed a mailbox to be opened and rekeyed. Took 15 min. Cheap price off all the options. Recommend to all.

Ed
Review №58

Sullivan was the only place that gave me the best price and responded to my call right away. He was extremely professional and he was done in 5 min. I would not hesitate to contact them again if I ever get locked out (which hopefully never happens again).

Gr
Review №59

Great! Great! Great! We called Sullivan locksmith for a last minute issue. Arthur showed up promptly, he is not over priced and gives you real and sincere advice about what you need.

Ni
Review №60

Leo was great! Fixed our lock in five minutes and was very professional. Would definitely use their services again!

So
Review №61

Arthur was very quick and efficient helping me get back into my apartment when I had locked myself out when the batteries on my smart lock died. Also, he was very amiable and attentive on the phone.

Gi
Review №62

Usually I never write a review, but with the quick response and very good service I had no choice.

Ca
Review №63

I was locked outside my bedroom and I was really desperate, so I called Sullivan Locksmith and in few minutes someone was here! The service was perfect with a very good price and the guy was very kind! I really recommend and I will definitely call again when I need! :)

Ma
Review №64

Arthur is awesome. Super responsive, extremely knowledgeable and very trustworthy. He was the only one who got back to me on a Sunday when I reach out to several locksmiths for help. He diagnosed my lock issue quickly but very methodically and helped solve it. The issue was not what I thought it was but Arthur remained professional and really helped me. He is great: knows his stuff, nice and extremely professional. Look no further if you are looking for help with your lock issues. Great price and great service!!

Je
Review №65

Best locksmith every!

Ry
Review №66

The locksmith said he would arrive in an hour and he did so. He made the least expensive repairs possible, trying to use existing equipment. He did his work promptly and efficiently. He even gave me tips on how to correct future issues. Bottom line, amazing service, he arrived when he said he would, he was friendly, fast, efficient, and honest.

Ty
Review №67

Overall, exceptional service, very fair pricing, and a good experience despite our silly situation.

Jo
Review №68

Attempted to install my own new smart lock on an old front door but realized the holes were cut with odd proportions and could not finish the job myself. Called Sullivan Locksmith to explain, sent over some pictures, and set up an appointment for the same day. Arthur arrived on time and worked quickly. He recut the deadbolt hole in the right place and was able to complete the smart lock installation. He also too the time to redrill holes and sand down the slide plate to make sure everything aligned properly. He then replaced three other doorknobs/locks and fixed another interior door knob that was acting up.Polite, professional, problem solver.

Is
Review №69

Leo has done an excellent job installing lock on my closet door.. He was able to perform the job very quick. He is a very nice individual, who was able to help me decide the best possible option for the job. I would recommend Sullivan Locksmith and Leo particularly for any in-house lock job.

Li
Review №70

Very happy with this locksmith-- reasonable price, came within 15 minutes, completed job in less than five minutes.

Ma
Review №71

It was an honor to have Kevin the locksmith change our lock. He did a professional job. He advised us about the different kinds of licks for security. I highly recommend his company and services.

Da
Review №72

I got locked out from my car, and Leo came in less then 10 minutes and was more than helpful. They’re amazing. Best company of you have any issues with locks!

Jo
Review №73

The greatest, fastest and cheapest service Ive received. Everyone who works there is so nice and respectful of your time. It literally took less than one min to make copies of the keys and it costs under 3$ for each which is very affordable. Very convenient location as well and hours of operation. Keep up great work guys!

Da
Review №74

Excellent choice for copying keys. The store shop owner cut my key in under a minute. Never seen anything like that in my life.

Ad
Review №75

I gave this business a call, and they were very efficient. I needed a deadbolt installed and within an hour of calling, Arthur came and got the job done, and it only took 15 minutes. He was very professional and helpful, giving advice on operating this lock and others on my door. Compared to other places I had called, this service was much cheaper, and I got an extra two keys in the deal! Would highly recommend.

Kr
Review №76

Going to Sullivan Locksmith, I was sad to hear that the gentleman who usually worked, was out. But when I received the same great services I was thrilled. I was recommended to (this Lock Smith and Cobbler) Sullivan Locksmith by a good friend and have stayed with him for over a year. Glad to have this convenience in the neighborhood. I will continue to use their services and highly recommend them.

Jo
Review №77

Someone stole my roommates keys and wallet a few days ago and we called Sullivan Locksmith to come and re key the front door locks. David arrived quickly and was finished in less than 15 minutes, after re keying a deadbolt and a knob, and fixing my roommates bedroom doorknob. He was also very nice and I will definitely recommend him to anyone who needs a locksmith in New York.

Je
Review №78

It was late at night when David came super quickly. Great service. David was very professional and timely. Would highly recommend!

Er
Review №79

ARTHUR IS A TRUE PROFESSIONAL AND SO EXPERIENCED! I HIGHLY RECOMMEND THIS SULLIVAN LOCKSMITH COMPANY.. NOTHING CAN COMPARE TO THE SERVICE THEY PROVIDE!

ph
Review №80

I had the pleasure of meeting Arthur today, he rekeyed three locks for me in my office. He gave me a very good deal for doing all three at once and completed all three locks within 30 minutes. Great service and really good pricing, thank you Arthur.

Ly
Review №81

Arthur is amazing! He is honest, thorough and did a great job re-keying all the locks in my new office, even the tricky old fashioned locks. I plan on using him again in the future. He is highly recommended and I guarantee there are no other locksmiths that can give the great customer service he did.

ed
Review №82

Had that dumb moment when you close your front door and immediately realize that the keys are inside. I picked this locksmith from a quick yelp search and I was glad I did. They were transparent in their pricing and tried to keep it as cheap as possible for me. Leo did a great job at picking the lock and saving me from having to pay to replace it. All the yelp reviews were very helpful and accurate about them.Thanks again!

Br
Review №83

The store owner was so awesome. Not only did he take my call after hours, but he tried to help me over the phone before he offered to come out to my house OR open up the store for me. At 10:00 pm. Wow! I had no idea this kind of place existed anymore. They are now permanently saved in my contacts and theyve earned my lifelong devotion. Thank you!

Ro
Review №84

Arthur is by far the best locksmith Ive ever dealt with in my many years of renting and owning a home. The moment you meet him, Arthur genuineness and integrity strikes you immediately. Locksmiths have access to your most important assets (home, car, safe, etc), so establishing that trust and comfort level was critical for me. Plus, Arthurs not out to gouge you to make an extra dollar. No BS in his advice. He will tell you what you need for your situation and what he would do if he were in your shoes. Oh yea, hes also super reliable, punctual and his work quality is superb. You can tell he takes a tremendous amount of pride in his craft and reputation. Again, the best locksmith Ive dealt with by far. Cant recommend him enough.

Pa
Review №85

I locked my keys in my car yesterday and found this locksmith by a recommendation from someone on the street. Everyone I dealt with was professional, friendly and knowledgeable. The locksmith arrived as fast as he said he would and in less than 20 seconds, my car door was open. I felt he charged a fair price and I would definitely recommend them if someone is locked out of their car. You dont always find honest locksmith companies and this one was great!!

Er
Review №86

Grossly unprofessional I spoke with someone who said someone would call me back, no explanation why this was the procedure. I DO get a call quickly, that much to their credit. Another man says he can do it and says he cant offer a price. I ask for a ballpark figure. He tells me he needs to be onsite to then see the cylindars. I get his number to send him the picture of the cylindar im thinking he didnt expect me to have. He says he didnt receive the picture. We wait and wait while Im on the phone with him, finally he hangs up on me. A waste of time.

Cy
Review №87

Ill admit, my experience with locksmiths is limited. That said, Sullivan Locksmith provided a fantastic experience.I needed a broken lock replaced, and the owner was very nice on the phone and talked me through what would need to be done and what the cost would be. He arrived on time and finished the job quickly and professionally.I would definitely recommend Sullivan Locksmith to anyone who needs locksmith service in the Soho area, emergency or not.

Ja
Review №88

Locked myself out of my apartment on a Sunday. Was scared it was difficult to find a locksmith to help me but I called Sullivan Locksmith and they came instantly to my door (within 10 mins of calling) and immediately helped me out. The locksmith I worked with was professional and knowledgeable on the process.

St
Review №89

Arthur is great to work with -- weve used him twice to change the locks in our Soho apartment and hes always been: 1) highly responsive -- same day appointments when hes available for no extra charge; 2) professional; 3) reasonably priced; 4) skilled at his locksmith craft; and 5) just a fair and really good person. Really one of the best locksmiths in New York City* -- and yes, hes really on Sullivan street.

An
Review №90

I was locked out of my apartment and the company sent out a technician within 20 minutes. Kevin helped assess the situation and get me inside my apartment in no time. He was great to work with and I would highly recommend him.

Al
Review №91

The lock for the gate at our shop got damaged(by poorly made keys). bringing it down was no problem, but raising it was, so after closing it at night we didnt know what would happen next morning :)Arthur came and fixed the issue super fast. He was very pleasant, professional and reasonably priced.I sincerely hope that I wont have any future issues, but if I do - I know who to call. :)

Gu
Review №92

David responded to me promptly when I was locked outside my apartment, and this is on a Sunday before Christmas. He did a great job and replaced my lock with a high security one and the price is awesome. He was a really nice person.

Jo
Review №93

Love these guys! They saved me so much time and money. I got stuck when I accidentally locked my keys inside my car and everywhere else I had called quoted me way to much, Sullivan Locksmith literally came to my rescue. Their rates were very reasonable and they had a technician out to me within a half hour. I was very pleased with the service and pricing. I will definitely be recommending them to my friends and family! Thanks again for saving the day!!

ni
Review №94

Leo came fast did agreat job quick and fast

Jo
Review №95

Arthur is someone who truly cares about his customers & their experiences. When he met me at my building, my doorman saw him & said Sullivan! This guys the best! I trust my doorman. In fact, I was so impressed with him & his concern for his customers, their safety & the reputation of his business, that I asked him for his card so that I can refer him to my real estate clients. I have to say, if I hadnt gotten locked out I wouldnt have met Arthur. Its funny how things work out sometimes. Im glad I now have a locksmith & neighbor who I can trust & send my own clients to. He might be one of the nicest people I have met. I highly recommend him.

Ke
Review №96

Just moved into a new place and needed a key to the mailbox and to fix the deadbolt on the entry gate. Messaged through Yelp to have someone come out and promptly received a message back. Arthur came out the next day as scheduled and worked efficiently to get it all taken care of. He was very friendly and in good spirits, despite the cold temperature. Definitely recommend Sullivan Locksmith.

Ho
Review №97

Not sure who thinks that $70.00 is cheap for about a 15 second job to open up an apartment door (not an exaggeration), but I sure do not. Yes he was quick, but he had a nice attitude and I would use him again. When calling he didnt quote me. Once he arrived he told me it would be $70. If you can break in, or pick a lock you may be better off!

Qu
Review №98

Arthur was fast, efficient and friendly, I was also happily surprised at the price. Two thumbs up!

kr
Review №99

They copy all kinds of keys here that no one else can do. This is really one of the best key shops in the west village and soho area.

As
Review №100

The owner, Arthur, is such a nice guy to work with! He explains to you what he is going to before he starts. He helped me change my locks & changed a mailbox lock. In less than 30 minutes he was done! Definitely going to call him again if I need to change my locks or re-key! :) Highly recommend!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:229 Sullivan St, New York, NY 10012, United States
  • Site:http://sullivanlocksmithservices.com/
  • Phone:+1 212-961-6790
Categories
  • Key duplication service
  • Emergency locksmith service
  • Locksmith
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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