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The Natural Sapphire Company
6 E 45th St FL 20, New York, NY 10017, United States
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The Natural Sapphire Company

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Mi
Review №1

The ring I ordered is spectacular; it’s everything I wanted. The sapphire is a beautiful, clean, shimmering stone. The platinum setting with the very white halo of diamonds is the perfect accompaniment. Sam Arnstein was an excellent communicator and the process ran smoothly. I was particularly impressed with their security protocols and their care with shipping. Great customer service was evident throughout the entire process. The ring was not for a wedding, but something I bought for myself.

Ch
Review №2

The Natural Sapphire Company had the best customer service I have ever experienced. I worked with Katherine, and she was an absolute gem (haha). We went through so many adjustments with the customization of my engagement ring, and she was so patient and helpful with me throughout the entire process. I am incredibly happy with the end result. This company is so professional and Id recommend them to anyone looking for sapphires, with or without a jewelry setting.

Sa
Review №3

I cant tell you enough how happy am with my engagement ring from The Natural Sapphire Company. The detail in the ring is amazing, even the inside of the ring is pretty and the Sapphire OMG the colour and the quality is amazing. It is more beautiful than I could ever imagine. I picked the stone and the setting I wanted online and then Sam reached out and was there every step of the way to make it a wonderful experience. I requested a slight change to the band and Sam had the team make the changes and quickly sent us new drawings and just like that the it was perfect. This all took place in April of this year when we first talked about getting married but we did not make the purchase. Little did i know my partner went ahead without me knowing and bought the ring. Well 6 months latter he proposed and presented me with the ring i had picked out. What an amazing surprise.I cant say enough great things about The Natural Sapphire Company. Thank you Sam for all your support.

Ar
Review №4

Just had the most amazing experience from start to finish bringing my custom natural sapphire engagement ring to life! The staff were professional, helpful and informative. They helped to ensure the perfect selection and kept me updated every step of the way. I love the range of unique gemstones and the full break down of information that builds a profile for each one. It is absolutely everything Ive ever been looking for in terms of variety and professionalism. They can make something to suit any budget so definitely check them out!! Im looking forward to many happy years ahead with my custom engagement ring sent to Australia from New York! Thank you again for an incredible and memorable experience. Ill be back for more beautiful pieces ~

Ry
Review №5

Katherine made my experience absolutely painless! I let her know the sapphire I liked but had some questions and she was able to make some clarifications and suggest a couple other sapphires as well. Within hours of my inquiry, she sent me videos of the 3 stones I was looking at in both natural and artificial light! She kept me up to date every step of the way regarding my order, processing, and shipping. Her professionalism and genuine excitement made it a pleasure to work with her and The Natural Sapphire Company! The ring itself turned out beautiful and it is flawless! My now fiance and I couldnt be happier, it is perfect!!

Ju
Review №6

I am pleased to say that Im another highly satisfied customer! I was a bit nervous about ordering my new sapphire ring online but was drawn to their professionalism and personal support for navigating their process. I selected my stone from among many options and supplied them with a photo of a setting I wanted. Voila! Today my hand feels adorned and sparkly and I love my forever ring. Also they send the ring in a fancy package with all of the paperwork including the appraisal certificate. Shout out to Nancy for her patience and follow through.

Sh
Review №7

From start to finish, the entire process was seamless and incredible. My partner and I were looking for diamond alternatives and saw great opportunity with the natural sapphire company. We worked with Sam who was extremely helpful. The building was beautiful, the process was easy, and the experience was unbeatable. The ring was completely customized by us, in the office, at an exceptional and unbeatable price. Sam did not push us or try to sell us anything extra—something very rare in sales today, but highly appreciated. He was even thoughtful enough to follow up and ask about the engagement itself. My partner cried from absolute splendor when I asked her to marry me. She said the ring was even more beautiful than she remembers making it. Thank you Sam and the entire Natural Sapphire Company staff for making this special moment unforgettable.

Ca
Review №8

We were able to design our ring and find the perfect sapphire with Sams help and with the selection of gems at Natural Sapphire. Sam was super helpful and patient with us and was just as critical about the quality of the ring as we were. The whole experience was wonderful and we couldnt be happier. Extra shout-out to Sam for being awesome!

Re
Review №9

We had such a great experience with the Natural Sapphire Company. At the beginning of the hunt for an engagement, all my fiance and I knew was it had to be a sapphire. While casually browsing their website, I was assisted through the chat by Nancy A. who helped explore their vast selection of gems and then narrow it down. She was patient, attentive to detail, and provided education to help me pick the perfect sapphire for me. She then made sure they would all be on site so we could see them in person at our appointment with Sam. The appointment was organized, we were able to view several settings and request customizations - all of which we later received renderings. Nancy followed up quickly and we received the ring in about 2.5 weeks. Extremely happy that we could work with them for such a special occasion!

Sa
Review №10

Lauren was wonderful to work with! She helped us pick out a stone, educate us about sapphires, and answer our many questions--all online. We designed a custom ring and there was a lot of back and forth before we finally decided on a style and setting. I love my ring so much! I would highly recommend going with The Natural Sapphire Company. Id love to get to NYC to see the store one day, but I was very comfortable with the online process with Lauren.

Ke
Review №11

Recently used the Natural Sapphire Companys website to design the perfect engagement ring for my now fiancé. The user interface made the whole experience really easy and took a lot of the stress out of making one of the most difficult decisions. Once I was ready for a consultation, Lauren was incredible. She provided 3D renderings using the stones and settings I specified and offered her expertise. On the day of my in person meeting, I had a little difficulty finding the showroom but had a great experience with Sam who was also super helpful. The ring arrived approximately 3 weeks after I ordered it and the packaging was incredible. I would highly recommend anyone looking to buy an engagement ring to take a look at their website.

Am
Review №12

We looked at numerous sapphires and endless styles of settings for six years repeatedly, before we contacted The Natural Sapphire Company to design my partner’s ring. We selected the company because it was possible to examine the sapphires closely and the amount of information available. Lauren, helped us turn my dream ring into a reality by listening to everything we wanted and paying attention to every detail in the process of making the ring. She has a lot of knowledge about precious stones and always responds within the day! She was so pleasant and enjoyable to work with. After some corresponding/collaborating, NSC designed, produced, and delivered our ring within a month. The company is beyond professional and Lauren is a gem herself.The ring is a size 5.25 pavé style band and hidden halo, with a 4.89 carat radiant cut, peach sapphire. Pictures don’t show how much sparkle “Goldie” really shows. The ring is remarkably stunning, it’s mesmerizing.Thank you, for making a ring unquestionably perfect for us.We can’t wait to design a wedding band to in the future with, Lauren and The Natural Sapphire Company.

Ja
Review №13

I am head over heels in love with my gorgeous padparascha ring and would highly recommend Natural Sapphire (and especially working with Lauren!) to anyone considering a unique, quality, and special alternative to a traditional diamond engagement ring.Our entire experience, from initially selecting stones to designing the setting (a tapered cathedral with hidden pave halo beneath the stone), was a dream. Lauren, with unbelievable patience, brought our vision to reality, ensuring every detail was perfectly in order.The stone itself is spectacular – it changes color depending on the light (varying from a creamy rosé color to pale pink), and is often mistaken for a pink diamond. We wanted an alternative to diamond and I had no idea until seeing the incredible selection at Natural Sapphire Co that sapphires could have such clarity, sparkle, and brilliance. I love that this ring is a little different, and that we were able to design every element from scratch to create a piece to treasure always.Thank you, Lauren, for giving us such a special experience, helping us create this beautiful ring, and for your attention to detail and endless patience as we fine tuned down to the millimeter.I strongly recommend working with Natural Sapphire Company!

Th
Review №14

Lauren was AMAZING in helping me find the perfect me ring. I wanted a vivid blue sapphire and she found a gorgeous one in my price range. She sent me several photos and videos of the stone in both indoor and outdoor light, making my decision incredibly easy. My beautiful ring arrived in the mail yesterday, and I cannot stop looking at it...its GORGEOUS! I spent countless hours reading up on sapphires before I chose to go with The Natural Sapphire Company and they did not disappoint. Their website has a plethora of information, their jewelry is top notch, and Lauren was incredibly knowledgable about her stones, and really listened to my requests. If you are in the market for a quality sapphire, this is your place!!

er
Review №15

I recently worked with Sam at The Natural Sapphire Company to source my stone and design my custom wedding set with my fiance and we could NOT be happier with the process or how my rings turned out!!!I originally found a stone online and within 2-3 days it was shipped to me so that I could see it in person. Once I saw it in person I realized I needed to see other sapphires in order to pick my main stone so I made an appointment to see a few at their HQ in NYC. Sam went out of his way to select other similar stones on top of the 4 I had pre-selected to view which was super helpful. I never once felt pressured to purchase which is so important with such a special piece of jewelry. Pushy salesmanship has no place in engagement rings and I can happily say there was NONE here - I really felt totally comfortable working with Sam and my fiance agreed that the entire process was seamless. We picked our stone on 7/2, had a design finalized by 7/6 (overall I received about three different renderings as I worked with them to make the ring), and received my engagement ring and wedding band on 7/29, so all in all from start to finish the process took about a month.Both Sam and Katherine were available on chat multiple times throughout the process when I had questions about putting stones on hold, certifications, or shipping questions which I appreciated a lot.All in all, the work they did speaks for itself (my ring is absolutely beautiful and my fiance are obsessed haha). Ive also attached some images of the renderings I was given during the design process so you can see just how picture perfect everything turned out!!!

Su
Review №16

I am so grateful to Nancy Arnstein from The Natural Sapphire Company for helping me with my mother’s engagement ring replica.  She walked me through the process with patience and professionalism from the initial photo of the original ring, to the computer-generated design, to the wax model and the selecting of the stones.I am truly thankful for her support in developing a piece of jewelry that so well captures the detail and essence of my mother’s ring. I requested the ring to be larger so it could accommodate a larger center stone, but making sure to keep the beautiful details of the ring that have been erased over the years. The ring’s gallery and bridge are made in platinum with beautiful VS2 diamonds, and the shank is in 18kt yellow gold. It is truly a beautiful piece of jewelry that will be passed on to my daughter as a memory of her grandparent’s love for each other.When I first contacted The Natural Sapphire Company, I did not imagine that they could so accurately replicate this old ring. Nancy was amazing, she communicated with me through every stage of the ring development and gently guided me with her expertise. The ring is absolutely beautiful and worth every penny. I am so pleased with the final product that I feel very tempted to order exact matching earrings in the near future.

Ja
Review №17

I had a great experience using their online ring designing tool! It was an easy and intuitive process which gave all of the information you need to design exactly what youre looking for. They have a beautiful and large collection of gemstones and bands. Customer support was very active and helpful with any questions I had or changes that needed to be made, responding quickly and providing any information they could to help with the requests. Even after placing the order, they allowed me to change the gemstone to one I had not previously noticed in their catalogue. The ring shipped on time and in nice, secure packaging. It looks perfect! I am so happy with the ring and I am so excited to get engaged!

Al
Review №18

I had a great experience with Lauren at The Natural Sapphire Company! She was extremely helpful and helped me pick out the perfect ring. The ring itself is amazing, incredibly well made and went down very well! I would definitely recommend anyone looking for a sapphire ring to consider The Natural Sapphire Company.

Mo
Review №19

The Natural Sapphire Company helped me pick and design my dream engagement ring. The quality of their sapphires were high and they have many options to choose from. I worked with Lauren and she was amazing from the very beginning. Lauren was patient and kind, but also diligent on asking for my feedback after each design rendering. She made sure my ideas were considered, while also making sure that the structural integrity of the ring is maintained. I could not have been happier with the results. You cant go wrong with The Natural Sapphire Company and working with Lauren!

Pa
Review №20

They went over and above to provide my friend with his custom made engagement ring. It was his ring but I paid for it so his girlfriend wouldnt find out. This company made sure that this was a legitimate sale and I appreciated that effort. Beautiful ring and stone. A++++

Al
Review №21

Lauren at The Natural Sapphire Company provided me with outstanding service! She picked out stunning earrings that matched up beautifully with a necklace that we got last year (also with Lauren’s help.) My wife loves her new jewelry! Thank you Lauren and The Natural Sapphire Company Team!

Lo
Review №22

I designed my dream ring with Lauren. It took me a while but she was so very patient with me throughout the entire journey. Always offering feedback when I needed it and suggesting alternatives. She was very informative. Extremely happy with my the ring of my dreams. She helped me to add my little touch of rose gold when I decided to put little hidden hearts underneath.I am now educating people about the Padparascha Saphire when they ask about the stone.Thanks again Lauren.

Li
Review №23

I was amazed when I found The Natural Sapphire Company! I started my relationship with them when I designed my engagement ring years ago. I have since purchased many other items for myself and others. I worked with Lauren for my latest purchase and I am, as always, amazed with the personal service. I HIGHLY RECOMMEND working with Lauren and the rest of The Natural Sapphire Company team to start and continue your gemstone journey

Mr
Review №24

I purchased this stone as a gift to myself and had it set locally. I thought I could get it set cheaper locally but that ended up not being the case. The stone was listed under the curiosities section and it is truly one-of-a-kind. The information and packaging that was provided with the stone was exceptional. I would highly recommend stones and finished jewelry from this company. Very happy customer!

Ch
Review №25

I visited the Natural Sapphire Company in NY, and I was really impressed with their unheated sapphires selection. Lauren was really accommodating and patient through the whole process. She was also helpful when I was trying to decide on the design for the mens ring. I loved it so much I ordered another one with an unheated ruby!A month later, she helped my wife and I source a pair of unheated royal blue sapphires that we set into earrings, and they are beautiful. The workmanship is great and Lauren really took care to find the right pair for us. She sent us photos and videos and helped us compare to other pairs, while giving us her genuine opinion and never pushing for more expensive options.

Da
Review №26

My fiance and I had the absolute pleasure of working with Lauren over the past 6 months to create the perfect ring for my finger. This past weekend, I finally received the ring and I could not be happier with how it turned out. Lauren was super quick and knowledgeable in her responses, and always helpful even down to the tiniest of details. She would answer all the questions we had and gave us the best suggestions and options of sapphire stones and the setting itself. She was always so sincere and honest, and a true gem herself. We both would highly recommend Lauren at The Natural Sapphire Company to anyone who is looking for that perfect ring. Thank You so much Lauren. So glad youre apart of our story. All the best, always.Daniela and Aaron

Ta
Review №27

Our experience with the Natural Sapphire Company was fantastic! Katherine H. was extremely patient and responsive to our many requests for ring design changes and she went above and beyond to help us pick out the perfect stone for my engagement ring. The ring turned out beautifully and I couldnt be happier!

Jo
Review №28

Great experience start to finish. Such any easy knowledgeable team to communicate with when making decisions on specific stones. The necklace I received is perfect! So beautiful and such great quality. Thank you!

Je
Review №29

Great experience in every way. Purchased an 8.95 carat emerald cabochon for a custom ring. Dealing with Nancy Arnstein was a real pleasure. The stone was exactly as pictured and described. Fast shipping and fair price. The ring came out exactly as I had hoped, and I think its stunning. I have made multiple purchases from The Natural Sapphire Company over the years, and it has been a great experience every single time.

Be
Review №30

My experience with The Natural Sapphire Company over several months has been extraordinary. I worked with Lauren to create the perfect sapphire ring for my wife. Lauren was patient, kind, always accessible, most informative, Many emails passed between us. She began to feel like family as we concluded our joint plans for a beautiful ring. The ring is beyond perfect for us. It is a work of art, and a ring that will represent a wonderful business relationship that Lauren and I enjoyed. I shall always appreciate the incredible online service. Thank you, NSC; thank you, Lauren.

Br
Review №31

I looked all over the internet searching for ideas for a special ring for my fiancé, in fact I would not have even purchased one if none caught my eye. The Natural Sapphire company had a 3-stone “Trinity” set (as some people call it) with a Montana blue sapphire in the middle of 2 diamonds- absolutely stunning. I searched all over the internet to see if competitors had anything like it, and there were none. It was out of my price range, so I saved up for 4 months to purchase it, and then they were extremely helpful in making sure I was able to secure it. When my fiancé got it, she was blown away by not only the scintillations, arrangement, and color palette, but honestly she was also floored by the sheer size and weight of it! Such a remarkable piece, and it was an 11/10 on my scale- completely exceeded out expectations. All of my family and my fiancé’s family said it was the most beautiful ring they’d ever seen. Lauren @ The Natural Sapphire Company provided old school, responsive customer service that made our dreams a reality. Can’t go wrong choosing the Natural Sapphire Company!

da
Review №32

I am grateful that I discovered the Natural Sapphire Company. I was looking for a nice genuine sapphire to put in a ring that I made for my daughter. She received it today and loved it. Ordering was easy and delivery quick. I appreciate all the documentation that came with the stone. I passed it on to my daughter and Im sure it will increase her appreciation of the ring.

Ho
Review №33

I could not have asked for a better experience picking out an engagement ring. Nancy made every step along the way absolutely wonderful. Nancy was always there for me. She happily answered any questions I had. It took me a few 3d renders and quite a few gem comparisons before I chose my final ring design. Nancy felt like a best friend there with me through every step. Even though I didnt go with the most expensive or fancy design, I always felt important and cared for. Nancy was always quick to help me with gem comparisons and emailed me side by side videos quickly. This was extremely helpful in choosing my gem. Nancy was there for me day or night and she is the reason I ultimately chose The Natural Sapphire Company.Everything about my ring is SUPERB. Everyone who has seen it says it suits me well. The band is gorgeous and lovely shade of gold. The diamond halo is to die for. It beautifully surrounded the star of the show, the pink Sapphire, which is truly one of a kind. I was worried about slight inclusions but they are not noticeable and honestly make this stone even more beautiful in the sun. I spent a lot of time choosing between three.different gems and I am soooo happy with my choice. Not to mention the box this comes in. It is a UNIT. I was extremely impressed. It is amazingly sturdy and I dont have to worry about it ever getting damaged. I am so blessed to wear this ring for the rest of my life. I cant wait to get my wedding band from The Natural Sapphire Company!!!

sa
Review №34

Nancy was such a pleasure to work with! She answered all of my questions and helped me find the right stone for my engagement ring! Everything was done online and by the end of it I felt like I knew Nancy, meaning the whole experience was very personable. I thought it was awesome to get to choose a stone and band and build a ring unique to us, that is just what we were looking for. Even though I have a hard time making up my mind and asked a million questions I think the whole process went smoothly! I am very pleased with Nancy and the natural sapphire company and we are planning to get another ring from them in the future.

Yo
Review №35

Reached out late in eve expecting to hear from the sales team the next day. Michael reached out to me immediately and was thoroughly helpful every step of the way with a yellow sapphire pendent and a peridot ring set in 18k gold. Superb service and workmanship. Highly recommended.

Ka
Review №36

Im writing my review from Calgary, Canada. Im exceptionally happy with my overall experience with The Natural Sapphire Company! This was a ring for my 10 year anniversary, custom designed using a sapphire I selected from their website, and created to match my current wedding band. I researched sapphires, different websites, retail locations, and jewellery designers for years. What sets this company apart is the detail and quality of the stones, the wide array of setting choices, the service, and the documentation/presentation on the jewellery. I loved the process, the meticulous attention to detail by Lauren and the team, the many tweaks and adjustments to the design, and of course, the final product is amazing. Ive attached two pictures in different light to show the ring design.The CAD pictures were very helpful. I elected to have a wax model created (well worth it!), and the pictures were identical to the final ring. The ring has surpassed my expectations! Even down to they way that Lauren followed up, notified me of shipping and tracking, following up within an hour of receipt, is just incredible customer service. I would highly recommend purchasing through this company.

Ma
Review №37

Made the process of selecting a stone and designing a ring an enjoyable experience. Super friendly staff and very professional. GO HERE FOR YOUR RING.

Ki
Review №38

I wanted to share such a great experience. Lauren and the Natural Sapphire Company worked with me until we created a beautiful sapphire engagement ring. Lauren understood what I was looking for and ensured, when the ring got to me, it was EXACTLY what I wanted. From start to finished I trusted Lauren and the Natural Sapphire Company to follow through with their promise and I’ve never regretted it. It has been my experience that this company and the employees are trustworthy and will go to great lengths make you happy with your purchase. Great job Natural Sapphire Company and a special thanks to Lauren.

Be
Review №39

I couldnt be happier with my experience purchasing an engagement ring with the Natural Sapphire Company! I knew my partner wanted a sapphire ring and so I wanted to go with a company that specialized in sapphires. Their selection was extensive, and once I found the right ring their customer support team (shout out to Lauren who helped me!) was great and worked with me to get the ring delivered ASAP so I could have it in time to propose on an overseas trip. My fiance loves the ring and weve received tons of compliments on it so far. Extremely happy with my experience with The Natural Sapphire Co. and would recommend them to anyone looking for sapphire jewelry!

Je
Review №40

I cannot say enough wonderful things about The Natural Sapphire Company! Top notch selections and Sam was great. He listened to exactly what I wanted! He wasnt pushy or salesy. He never tried to sale me something I didnt want like other places I had gone. When I walked in he had 10 teal unheated sapphires ready to go. I was shocked by their selection because prior to them it was months of waiting around for one teal unheated sapphire. Cant wait to go back and pick out my wedding band!

Ia
Review №41

Fantastic website, fantastic service. Immediate followups to all inquiries. Thorough, instant customer service.Cant say enough about how easy it was to purchase both in person in the showroom and online.

Ja
Review №42

My now husband and I were looking at engagement inspiration photos and we looked at a couple of places mainly virtual due to COVID-19. We werent sure if we were thinking diamonds however sustainability was important to us. We looked at James Allen, Brilliant Earth, Zales, Tiffanys, Cartier, Etsy even! We actually just got married last Thursday.We reached out to the Natural Sapphire Company Last minute on a road trip I believe via e-mail last fall 2020.They were able to accommodate us the same day luckily with in house via appointment wearing masks. We were able to look at stones. Unknown to me I believe thats when my boyfriend must have picked one out as well as the setting and side stones. To this day I get stopped on the street the engagement ring, its quite stunning. Fast forward to my wedding band, I needed something flushed that wouldnt damage the exquisite engagement ring they created. So I went back to Lauren since it was so seamless the first time. Anyone getting married knows its so difficult! NYCs website literally broke for weeks, Jersey City municipal court literally gets 100-150 calls per day to get married from COVID-19s back logged. Anyways back to TNSC being amazing they were super helpful, attentive, easy going, and the rings came out better than I imagined.I love my engagement ring and wedding band every time I see it I feel like a princess. Some people may think its a lot with all the spray of diamonds but honestly Im a nurse on the frontline during COVID show me the bling.I dont wear it at work of course I wear a $14 Amazon band but wow its quite stunning. Also its nice to see such a beautiful piece of jewelry that no one else has that my husband made for me. Thank you Lauren it was a pleasure I love it. And thank you to my husband for spoiling me I love you to pieces Xx.

Em
Review №43

The Natural Sapphire Company was amazing to work with, and created a gorgeous ring that my fiancee loves! We were looking for something very specific and definitely out of the norm; I showed a few pictures to give the aesthetic/concept, and they made it happen! Sam was very responsive throughout the custom design process, and very receptive to my feedback!

Je
Review №44

Great experience working with Lauren. My fiancé purchased a Montana sapphire as the center stone for my engagement ring and it is a stunning, high quality gemstone. Shipping was fast and secure.

Be
Review №45

This is my second time purchasing lose sapphires with The Natural Sapphire Company and both times I have been very satisfied with the quality of the stones and the great customer service (Nancy was very helpful with the purchase process). The stone is beautiful and I had a ring custom made with a local goldsmith which turned out gorgeous.

Ch
Review №46

All I knew was that I wanted an engagement ring with a real sapphire, and that quest brought me to the website of The Natural Sapphire Company. I am glad it did. The entire experience was great, including calling the company a couple of times when I had questions. A real person (in my case, Lauren) answers the phone and actually helps! The ring arrived with no problem and looked even better in person. Best of all -- she loves it. Perfect.

Ro
Review №47

I purchased a natural sapphire necklace set in 18k white gold for my wifes birthday. The colored stone is untreated and beautiful. The piece was out of stock when I ordered it and the promised delivery date was tight with the pending birthday. The company kept me informed of the progress and let me know when it was shipped, then followed up to ensure I had received it and was satisfied - great post-purchase customer service. The quality and craftsmanship are superb and my wife loves it.

Ka
Review №48

I had the best experience! When my grandmother passed away at 96 she left me her star sapphire ring (given to her on her 18th birthday). I am currently pregnant with my first daughter, and we are going to name her after my grandma. As a surprise for my mom, I had a pair of star sapphire earrings made for her. They match the ring exactly.The process was easy and transparent. I was connected with Nancy who was so helpful! I highly recommend working with The Natural Sapphire Company. You will not be disappointed!

Bo
Review №49

We spent about 3 weeks searching the website and designing different rings with Lauren. She was so patient with the amount of times I requested a new rendering. My husband finally settled on one and even spoke with her on the phone to get her opinion. She was super helpful. To say I was pleased with the ring when it arrived is an understatement. The presentation alone was beautiful and when I opened the ring box I was ecstatic. The ring is exactly what I had always envisioned and the stone is stunning. I am so glad we found this company and I would highly recommend them!

St
Review №50

Great experience - selection and details of the gemstones are very clear on their website. Ring was beautiful and Lauren was great with following up - very quick! The CAD images they send of the ring before putting this into production were much better than what I was expecting - they looked exactly how the ring turned out! My wife likes this more than her engagement ring. Its a Montana Green Sapphire and I can say the cut is amazing especially in the outdoor light. Highly recommend!

Am
Review №51

I had such a lovely experience working with Lauren from The Natural Sapphire Company. From the moment I reached out, I knew I was in good hands. She always replied extremely quickly to each of my emails, ensuring that my engagement ring was designed exactly the way I wanted it. She has an excellent eye for style and is a very kind person to work with.She first asked some general questions to gage what I liked and then showed me multiple stones on her hand so I could see what they looked like in real life. Once I picked the stone, I sent her a few images of a band style I liked and she sent me rendered images back with the band and stone combined. The ring turned out absolutely stunning and I wouldnt change a thing! (It even changes colors based on the lighting) I had such a great experience that I am now looking forward to designing my wedding band with Lauren. :)

Le
Review №52

Fantastic online shopping experience. Could see the gems from all angles, show them in different settings and get matched pairs.The service was impeccable. Once I requested a rendering of my design, a consultant followed up, answered my questions and helped me place my order. All of this without cyber stalking me!Finally, my piece was created and shipped to me with great care and follow up. I will buy again!

Ki
Review №53

I could not have asked for a better place to find the perfect sapphire enagement ring. Going in I knew exactly what I was looking for. A beautiful green sapphire. And TNSC delivered! Nancy was in communication with me from the moment I ordered the ring until the day it arrived. And just in time for me to propose to my fiance on our Vegas trip! 10/10 recommend getting any piece of sapphire jewelry from TNSC!

Tr
Review №54

Purchased a ring from Nancy at the Natural Sapphire Company for my wifes Birthday. Nancy was so helpful and kept us updated throughout the whole process from order to manufacture to shipping. Shipping to Australia was very quick. Thankyou Nancy for all your help and the ring is beautiful!

Da
Review №55

Could not possibly be happier with my engagement ring experience than with Lauren and Natural Sapphire. I was in the midst of ring shopping when the pandemic started, which meant I had to pivot quickly and do most of my shopping online. While picking out something like an engagement is harrowing enough in-person, I was fully expecting shopping online to be a nightmare, particularly for sapphires which do not have anywhere near (generally speaking) the same level of documentation and info as diamonds. I had so many questions: how would I know the stone was legit? How would it actually look in the light vs. the photos? What if I didnt like it with the setting? What about post-purchase care if something goes wrong?From my first email to the ring showing up at my door, Lauren did an amazing job putting my mind to ease. Not only did the gems have way more documentation and third-party reports than other sites and stores, Lauren went above and beyond to mock up several different 3D versions of the ring with different stones, send me videos of the stones I was interested in, take videos of how each stone looked next to each other, and give her opinion of what would look best in the setting I picked out. Besides the ring itself Lauren was amazing to work with -attentive, followed up and made the experience easy. Lauren also provide a pretty comprehensive list of post-purchase amenities (free lifetime warranty, free first time resizing, lost pave in first year) which made me confident that if any issues happened Lauren & Natural Sapphire would have my back. Thankfully havent needed any of that as the ring is beautifully made and has been easy to take care of.Could not recommend Lauren and Natural Sapphire enough! Check out the ring in the picture that my fiance loved from the minute she (lucky for me) said yes!

Ni
Review №56

I had a great experience here. I worked with Nancy. I wanted a customized ring. She sent me pictures of the different stones next to each other and created a rendering of what the ring would look like. She made some suggestions to improve it. I was very happy with the outcome and my fiancée loved it.

Ni
Review №57

Incredible place. Bought my fiancé’s engagement ring here and I’ll go back for any rings for her in the future!The ring was absolutely gorgeous, couldn’t be happier.The gemologist I worked with was fantastic, she answered all my questions with detail and quick response time.On top of all this, the certificates and box that were sent with the ring just made the whole experience of giving it to her that much better.They even sent free cleaner with the platinum!10/10

Je
Review №58

It was a pleasure to work with Sam at The Natural Sapphire Co. I was apprehensive about ordering online, but since there was a return option I decided to try it. Sam answered all my questions and kept me updated on the ring’s progress. I recently received the ring and it is lovely. Sam was also very prompt in providing an appraisal I can give to my insurance company. I highly recommend The Natural Sapphire Company.

Ta
Review №59

I cannot say enough good things about purchasing my engagement ring from The Natural Sapphire Company. Lauren made the process super easy and I had the most stunning ring on my finger before I knew it! I would highly recommend buying your sapphire jewelry here.

Ch
Review №60

Just Wow, what fantastic service. I designed my ring and it was delivered to me in the UK in under three weeks. The ring has surpassed my expectations it is truly beautiful and very well made. Nancy was a pleasure to work with and helped me find the perfect size. I will certainly buy again and recommend to my friends.

In
Review №61

Amazing customer service! Thank you Lauren and the Natural Sapphire team!! Super easy browsing to find my perfect gem. Adding my sapphire to the exact metal and design was a breeze. Truly above and beyond any expectations. I will use The Natural Sapphire Company for every custom jewelry design from now on. My rose gold sapphire engagement ring is one of a kind and gorgeous. I’m so impressed with The Natural Sapphire Co. Just wait till you see the packaging!! I’m just so happy. Wonderful company with serious integrity. Love the YouTube video that introduced me to Lauren and the Natural Sapphire co. Really nice touch. I cant wait to work with them again.

Ca
Review №62

My fiancé and I wanted to design my engagement ring together, and we had the best experience working with Lauren at The Natural Sapphire Company. We met with Lauren several times to look at different stones and settings, and she was endlessly patient while we went through many rounds of modifications to the digital renders. There was never a hint of pressure to buy or to commit to a design before we were 100% happy, and Lauren was always quick to respond when we had questions, or to suggest new ideas when the renders didnt feel right. We came up with the idea of creating a trilogy ring using different colored padparadscha sapphires, which we werent sure would be possible, given the rarity of those gems, but Lauren was so helpful with finding side stones that matched each other well and complemented the center stone. She really brought our vision to life. In the end, the ring turned out even more beautiful than we had imagined, and we wouldnt change a thing about it, or about the experience we had designing it. We wholeheartedly recommend NSC to anyone looking to make a custom jewelry piece for any occasion, and if you work with Lauren, youll be in incredible hands. Thank you so much to Lauren and the whole team at NSC!

Bu
Review №63

I had a great experience working with Katherine Hoyt at NSC. She was very prompt and helpful in communication while not being overbearing. The first ring I ordered for an engagement didnt come out quite as anticipated but the return process was really easy and they were accommodating in the process of exchanging it for a new one and prorating it with what I had paid for the first. My only advice is that the photos on the website show the stones in the best light possible so I recommend asking for pics/videos of a stone in some different lights. I would definitely recommend!

Ni
Review №64

Since my lady is a geologist, it’s only fitting to get her a sapphire engagement ring right? During the customization and build process of the ring, Lauren was super helpful and understanding with what I wanted for my now fiancée. The communication was smooth and they were able to deliver exactly what she wanted. She can’t stop staring at it now and we’re both happy with the end result. I would definitely recommend you get a ring customized from them!

El
Review №65

We designed the PERFECT ring through the Natural Sapphire Company, with the AMAZING help of Lauren. It was the best customer service, so polite, helpful, and so understanding of my situation. I live overseas & work in a remote location, so do not have regular internet access and opposite timezones. With these two obstacles, Lauren was very understanding and happy to work around this with much patience! The company happily put the sapphire on hold for me whilst discussing with my partner so it did not get sold overnight while on different times. I sent a few photos for ring inspo and I was amazed the ring was basically the same thing! Such good quality, and the CAD drawings are a great touch to really help see your design come to life.More than happy to shop and design with the Natural Sapphire Co. again and have already recommended to friends and family!! Love it!

Mi
Review №66

I had initially gone to this website to learn more about sapphires as I was preparing to propose to my now-fiancee. I found out that they also have a special team that can help create the perfect ring for the occasion. I ended up speaking with Nancy, who gave me all the details accurately and was extremely prompt and helpful with the service she provided. If I had a question, she was there to answer it.She IMMEDIATELY went to work with the design team to make my fiancees dream ring a reality while keeping me updated with any timeframes. This past Monday I actually had the chance to propose and she LOVES it.The Natural Sapphire Company and Nancy made me the best ring I could ask for and even finished everything 1-2 weeks EARLY, so I had even more time to plan and less time for worrying about it! I will always recommend them for someone looking into sapphires. Everything was transparent, the website is easy to navigate and the pictures are indeed truly what youll be looking at in person.I thank them from the bottom of my heart for making this experience amazing and simple for me as I have been working a lot lately.

Li
Review №67

Katherine is the best! Super fast responding and made ordering the right ring convenient and quick. Was skeptical about ordering online to begin with, but after my experience I can say it was way worth it and more. The ring is beautiful and came with papers. Will do business again.

Li
Review №68

I have been familiar with Natural Sapphire Company for almost 4 years. Before the engagement, it was strictly window shopping. The website is clean, easy to use and perfect for finding exactly what you want. The description and 360 views are spot on, so what you see is what you get. They now have live videos of the gems which helps even more. I have an affinity to their Curiosities and Unique Colored sapphires section. The gems there are of awe and wonder. I started with a list of 40 gems which I got to see in person and their gems are QUALITY!My bf and I worked with Lauren and she is *chefs kiss*! My bf is very hard to please and he has nothing but high praises. Lauren is very professional, responsive and knowledgeable. She isnt pushy, allows you to take your time and works with you to create a timeless piece of jewelry. Even though we have gotten to see the gems in person, most of our interaction has been online and the renders have been identical to the finished product. From post- it designs to back and forth emails, we finally have out rings, bands and necklace. I cant thank Lauren enough for streamlining all of our scattered thoughts and helping us with such a monumental purchase.Finally, the dog is the bees knees.Pic details:1: Ring and Band. At this point, I have had the ring for 2 years and the band for 1 week. I am a bit rough so this poor center stone has met every hard surface at least once a day.2: His/her bands.3: The necklace when it was first completed.4: The ring is when it was first completed.

Ca
Review №69

My fiancé is absolutely in love with the custom ring I designed with Sam, and his team. We are very happy with the end product and I appreciate the dedication from this company. Highly recommend choosing The Natural Sapphire Company, if you wish to get an engagement ring that is out of the ordinary. You will find extraordinary precious gems and jewelry settings in stock. Their custom design team is more than willing to meet and exceed your requests.

J
Review №70

The experience of working with this company and Sean as my designer was terrific. Everything is exactly as promised. The package the ring came with including all its paperwork, presentation box, cleaning solution and cloth were all a pleasant surprise. I have never bought a piece of jewelry of this expense online before but I wouldnt hesitate to work with them again. Being able to design the ring you want with the stone you choose is amazing!

Ps
Review №71

The whole process from beginning to end was smooth! My fiance got the ring she wanted and I was happy that I made the right choice. You will not regret getting your sapphire from here!

su
Review №72

In January of 2021 I began shopping for a sapphire ring to commemorate a special occasion. I had visited The Natural Sapphire Company website early in my shopping, but my first impression was that the level of service they offered was probably out of my budget, so I didn’t pursue it further and eventually purchased a ring from a different “alluring online jewelry company. But what I received was an incredibly inferior piece jewelry that wasn’t cheap. It was also accompanied by the worst possible customer service. I eventually got most of my money back, but I also lost much confidence in online jewelry shopping. That said, I was still was determined to find the perfect sapphire ring and found myself thinking about the beautiful loose sapphires I had seen on the The Natural Sapphire Company website.So, I returned to The Natural Sapphire Company, and after several email exchanges with Lauren, I knew I was in good hands. Lauren is a professional. There was no up-selling. There was no high pressure sales. Laurens knowledge of the gems, the settings, and her commitment to service, meant there was no guesswork in this purchase. Not only was I provided a 3D model of the setting I chose, but I also received the actual sapphire for inspection before it was mounted. This was not a quick or rushed process. It took about six weeks from concept to delivery. But this was a once-in-a-lifetime purchase and I wanted to be sure I was getting exactly what I wanted - and Lauren helped me make the best choices to get the most beautiful ring that also fit my budget. Lauren was not just patient, but even encouraged me to take my time in making decisions. She also offered suggestions and custom solutions.I recently received my finished custom ring and it is more beautiful than I ever imagined. I will wear it for many years. This purchasing process was not just easy; it was exciting, celebratory, joyful, and did not overshadow the sentimental aspect of jewelry selection, but actually enhanced it. I can confidently recommend this company to anyone looking to purchase fine jewelry online. Thank you Lauren, and The Natural Sapphire Company, for working with me to create the ring of my dreams.

St
Review №73

Lauren was amazingly responsive and patient with our questions, responding several times in the evening and on weekends. The ring is beautiful and my wife loves it.

Jo
Review №74

The Natural Sapphire Company did an outstanding job helping me find the perfect gift for my wife to commemorate our five year wedding anniversary. (Side note guys: wood or sapphire are the options for five year anniversaries.)In particular, Lauren was the salesperson I dealt with. She was easy to deal with and extremely patient as she walked me through what was involved in buying a pair of blue sapphire stud earrings. She was prompt to return my phone calls and emails and helped come up with a solution for mailing the jewelry to my house (needed to keep this gift a surprise). What’s even more impressive is Lauren followed up post-purchase to get my thoughts on how the custom earrings turned out. That seems uncommon these days.I would highly recommend The Natural Sapphire Company to anyone looking for a high quality product with superior service.

An
Review №75

Lauren Kelly-Nelson helped me immensely with the purchase of both my engagement ring and wedding ring. She walked me through the process, answered every one of my questions quickly and competently. I never once felt lost or unsure of my purchase and when it came time to receive the ring I was blown away by the beauty of it. My fiancée is so enamored with the ring that she stares at daily. The Natural Sapphire Company was the best decision I could have made in the purchase of a ring for a loved one. I highly recommend them.

Ch
Review №76

We had specific design ideas for my engagement ring. The customer service was incredible, with frequent communication and opportunities to review the design and the stone. When it arrived, the ring was gorgeously packaged, and more beautiful in person. Would highly recommend to anyone seeking a sapphire ring.

To
Review №77

So I decided to build myself a promise ring. Im in love with pink and purple so I looked at a few stones that were ordered by the place that I got my setting from and they just werent right and neither was the price for what my options were with them. Side note Im kind of picky. They pulled in three stones and none of them were right. Even though I put half down on a stone with them I asked for a refund because I started Googling online and ran across the natural Sapphire company. Their selections were amazing!! The detail and zoom in in the video, descriptions, and everything made it very easy for me to select a FEW stones that I wanted to choose from. I ended up falling in love with one stone that was not the pink color I was originally looking for. I ordered it it came in and I just couldnt decide if I wanted a more purple stone or a more pink one like I originally thought. So before their sale was over I ordered two more. Because I really wanted to see them and their return policy made me feel comfortable enough to look at the stone and then send them back. After getting the other two stones in although I felt totally in love with one of the other Stones as well I had to convince myself to choose one. Just one. I almost cried. Because these stones are so gorgeous! The second one I fell in love with was the most beautiful fuchsia colored Sapphire I have ever seen! The cut was gorgeous it leaned beautifully and shined gorgeously in the light. But for some reason its still didnt feel like my stone. The original Stone was my stone for this particular promise ring because of how beautifully flawed it was. My stone its not heat treated at all. Has the most gorgeous flaw that looks like the universe or a Galaxy to me. I call her my little dirty girl because I am too just a little. But shh. Its rare to find a raw Sapphire first of all second this one is the most beautiful purple and when hit by certain lights it flickers right fuchsia. Its also diamond cut which is also rare for sapphires to be cut that way. I feel very blessed to have found the perfect stone for this promise ring to myself. Its a really important ring for me because I feel like I lost myself in my last relationship and I want to remind myself that I am worth my weight in diamonds, gold, and RAW sapphires! Lauren helped me, she was so patient with my pickiness! And super sweet about it. She really understood how important this was to me. Oddly enough, I dont think that her sweetness was just for me but for anybody ordering through her. She really makes you feel special. With no hassle returns. Then to top this wonderful experience off... I sent her a few pictures of me and how Im always pink and purple from my hair to my car... one of the pictures I had on one of my mermaid tails. Come to find out shes a mermaid too!!! 💜 🧜🏾‍♀️🧜🏼‍♀️which just solidifies how perfect and meaningful this is and it will last a lifetime. Sentimental tears! I cant wait to hand down this awesome special ring to my son if he wants to give it to his fiance one day or who knows. They might have to wait till I die cuz I dont think Im taking this gorgeous thing off! Exemplary customer service, exquisite inventory, and competitive pricing! You cant beat it! Next time I need a sapphire I will go nowhere else. Because why would I?!

80
Review №78

My fiance loved her ring! Nancy was phenomenal and addressed all my concerns. She made sure the ring arrived when I needed it to even though I was on a time crunch. Very professional and excellent business here.

Ar
Review №79

My fiance recently had a custom padparadscha sapphire ring made and he could not say enough great things about his experience. My ring came out beautiful and I cant wait to take a trip to NY with him in the future to discuss bands and meet the team behind their exceptional work! My photos dont even do this ring justice, there is so much sparkle that cannot be captured ina photo.

Jo
Review №80

Lauren was wonderful! She made the transaction seamless & understand the value of putting the customer first. Im very satisfied with the sapphires I purchase & would highly recommend.

Ry
Review №81

Working with Lauren at the Natural Sapphire Company was great! She was very helpful and quick to respond when answering questions or sending previews of the settings I had put together. Overall, a great experience and my wife loves her ring.

va
Review №82

Natural Sapphires has my business for life. They assigned Lauren as a project coordinator. She worked with me providing 3-D representations of 3 stone settings for me to choose from. And in the end, a phone call and conversation with her regarding the color, clarity and cut of the stones helped me choose the perfect engagement design. My fiance loves the ring. And Lauren didn’t stop there… she followed up to check the ring size, helped me with getting it resized to fit, and handled all the details of shipping. What a fantastic experience! I’ll be coming back for the wedding set.

Li
Review №83

Lovely little pink gem! Liked the little leather box! Safely & carefully packed for shipment and signature upon receipt!Lauren communicated All The Way through ordering, shipping, & receiving!Professional & conscientious communication fromLauren always!Lovely packaged Gem Report & information also included!! I would recommend Lauren & her company without hesitation! Thank You. Linda Le

Be
Review №84

Bought a sapphire and had it delivered to Australia. Delivery was quick and the box and documentation was of high quality. Dealt with Katherine over email and she responded quickly and helped out a lot. Will definitely come back!

Gi
Review №85

Absolutely exceptional!From navigating the website to putting the ring on my fiance it was an outstanding experience. I spent over two months researching and trying to find the perfect ring. The Natural Sapphire Company was there at every turn, even when I discarded them as an option due to budget constraints I still came back to them for their extensive repertoire and options. I built my own custom ring and they sent me rendered images of what it would look like as well as offered to send a 3D printed version of the ring. When you create your custom order they hold the stone you choose for a week so its not being sold to anybody else. Once I was sure of my decision, I started being in contact with Sam back and forward and he provided the absolute best customer experience I could have. He answered all my questions and took the time to make sure I was satisfied every step of the way. He went above and beyond and even helped expedite my order when my proposal opportunity presented itself sooner than expected. When the ring was delivered it came in the best box youll ever see and it was even better and more beautiful than we ever expected, it was everything my fiance wanted and more. Finally their prices are not astronomical at all. So glad I chose them theres no better place for a Sapphire.

St
Review №86

Every experience I had with the Natural Sapphire Company was so satisfying and enjoyable! I worked with Michael, and he had the perfect balance of giving options and information, while also giving me space to try things on at my own pace.I first went with my future SIL to look at engagement rings. Michael showed us a bunch of rings, but also some gems that werent in a band yet. He very patiently helped me envision one of the gems I liked with a halo in a pave band. He then worked with my future SIL and fiance over email to get the exact dimensions and details to perfection. My fiance said that Michael sent over multiple 3D renderings so they would know exactly what the ring would look like.We were so happy with the ring and experience, that we decided to email Michael about wedding bands as well. I showed him a style that I was interested in, as well as our budget. Michael responded within a couple hours with a great option. My main concern was that it would fit flush against my engagement band. We went in to look at it, and we had it resized and sent to us within the week!All that to say...I would highly recommend the Natural Sapphire Company--and ask for Michael!

An
Review №87

I just finished my order so I don’t have my ring yet BUT- I worked with Nancy Arnstein for almost two weeks on getting my first Sapphire item. I have always wanted to invest in Sapphire jewelry because it is my birthstone. I am in a very loving relationship and I’m very peculiar with investing in the right pieces so I went through many trials with Nancy. Every interaction was so kind and so tailored that the customer experience I received is top notch. I’ve worked in retail, food, and hospitality so I feel like I have a good understanding of professional and amazing customer service. Nancy is amazing! She listens to what I like and she is quick and kind. I ended up on a small little Sapphire-Emerald cut-ring. It’s not for an engagement or a promise ring but it’s for an anniversary present. My boyfriend has no clue so naturally I picked it all out. I am so excited to receive it! Thank you Natural Sapphire Company for giving photos of what it looks like (rendering/sample team, you’re greatly appreciated) and Nancy for being so amazing. I am so excited :)

An
Review №88

Excellent Service and Nancy helped me with the various choices I had for the actual stones I wanted to use for the gift

Li
Review №89

Absolutely stellar service from start to finish! Lauren and Caitlyn were absolutely AMAZING. They were extremely patient with me, as it took me some time to settle on the center stone and setting for my custom design. Honestly, the stone and setting options offered are all so beautiful and high quality that it really made my decision tough, but Im so very pleased with where I ended up. My ring is GORGEOUS (can I say that out loud, lol); every detail is exactly as I desired it to be, the craftsmanship top-notch, and the packaging only an extension of that same level of high quality and service. The ring was completed and delivered just in time for Christmas. I couldnt be more excited to wear this beautiful upgrade on my finger. Thank you, Lauren, Caitlyn, and the entire NSC family. You really made my year! :)

Ke
Review №90

Buying a ring online made me nervous, but everything turned out perfectly. Lauren was so great and helpful with the little details. Their website has videos so you can actually see the stones and not just photos of them. And the polymer model option is nice to get an idea of how the ring would look on your hand. Also, there are lots of options for stones and settings.

Pe
Review №91

Ill never not recommend purchasing a sapphire from the Natural Sapphire Company!! The sapphires are exquisite, and are some of the most beautiful sapphires I have ever seen! I really liked that they do a preview of your item before you purchase it... that really gives you confidence when buying such a precious jewel. Their online process was very easy, and they responded to me super quickly!! I cant stop staring into the ocean that is my ring!!! Their staff is amazing, and I cannot say enough good things about Lauren. She was very intuitive about what I was looking for, and helped me every step of the way. Im proud to be a life long customer! If youre wanting to buy a quality sapphire that will last you a lifetime - look no further!! These pictures do my ring NO justice!!! I cant wait to get matching earrings, pendant, and bracelet!!!

Ka
Review №92

Everything about my experience with The Natural Sapphire Company was above and beyond excellent! Lauren worked with me for several weeks carefully crafting the perfect rings for me. She took into careful consideration everything I told her about what I was looking for and made it happen. I absolutely adore my sapphire engagement ring and wedding ring set, it is the truly the most beautiful ring I have ever seen! Even the delivery surpassed my expectations! The rings arrived in a solid metal box with a folder of laminated certified information on my stone. I would strongly recommend this company and Lauren to anyone!

Di
Review №93

Since several months, I pursued an idea which became stronger and stronger. I wanted to surprise my wife with a pendant of a blue stone. It would have to be the blue of a not too intense or dark sapphire which has a nice brilliance. I knew that my wife would prefer to have a single sapphire without any diamonds or other surrounding stones. It would have been an option to choose the most minimalistic design, by just presenting the stone in the simplest scaffold. On the other hand, I always feared a bit that especially stones with larger depth could easily turn. To prevent this and also to give to the pendant a bit more size, I thought it would be nice to have a light floral design of simplified petals surrounding a round or oval sapphire.It was not easy to find a reliable source of blue sapphires with a large choice to identify the perfect stone for my idea. I was initially not expecting to find anywhere an uncomplicated solution, to generate a pendant just at the same place where purchasing the stone. I assumed this would only work in 2 independent steps, to have a perfect stone and a customized design of good quality. However, with The Natural Sapphire Company I found exactly such a setting. The vast variety of exceptionally well-documented stones is really compelling. And it was especially thanks to Lauren Kelly-Nelson that I dared to realize this idea.Lauren did a great job in elaborating my raw idea and translating it with highest professionalism and sensitivity into a beautiful unique design. It was such a nice experience to exchange with her and feel from the first conversation on that “the project” was in good hands. I am really grateful also for her patience in tolerating my extra-wishes and allowing me time to consider back and forth some details of the design. The virtual models which she created were really impressive and supported me a lot in gaining further confidence that we were exactly on the right way. The result is overwhelming. Thank you, Lauren, for creating this special piece!

Ca
Review №94

Lauren was amazing to work with! Not only did she help my now fiancé design and create the most stunning & unique engagement ring I have ever seen, she was also extremely helpful & responsive when I needed to ship my ring from Canada for re-sizing and wedding bands designed! The Natural Sapphire Company offers the highest quality of stones and superior design. I am beyond obsessed with my padparadscha sapphire. I get so many compliments on my ring and I cant recommend them enough.

Sa
Review №95

This company was amazing to work with! They are responsive, quick, and everything came out perfect. I got exactly what I wanted and if I had a question they answered it right away. I live in Texas and a trip to NYC wasn’t realistic for a ring, especially during Covid. I did everything online, I worked with Lauren and she made it a breeze. I’d 100% recommend them to anyone I ever met. They made a stunning ring for me and I couldn’t be happier.

Ma
Review №96

I really enjoyed the experience working with Sam during the creation of my love’s special gift! They came through with everything they said they would and on time as well! Will definitely work with them again and refer as much as possible! Thanks Sam for all help!

Gr
Review №97

Cannot say enough positive things about my experience with The Natural Sapphire Company. I had the sincere pleasure of working with Lauren through the process of selecting a stone, designing a setting, purchasing the engagement ring, and eventually purchasing a wedding band. I had a very specific image in my head for what I wanted the ring to look like and my expectations were far surpassed! The expertise, kindness, and communication were second to none each step of the way. I shopped around quite a bit during this process and am so happy I went with Lauren and this company. Highly, highly recommend!!

Sa
Review №98

Ive had my now engagement ring from the Natural Sapphire Company for about 2 weeks now and could not be happier. The amount of options to choose from (both in terms of stones and settings) along side the quality of ring itself once it arrived are truly incredible! I mustve spent weeks looking through all the options before deciding on my ring, and when I say it surpassed my expectations I mean it. Would absolutely recommend this company!

K
Review №99

Impeccable customer service!! Lauren helped me work through an idea I had and made it come to fruition. She was patient, courteous, and always professional. I highly recommend this company whether you are buying a loose stone or designing a bespoke piece. The quality, value, and support are top notch!!

Ja
Review №100

Ordered an engagement ring delivered to Sydney Australia. Was made and shipped from New York.We narrowed down the sapphire and ring and were provided with 3 really useful 3d images of the combined result.Nancy was assigned to help us and was very helpful throughout the process and answered my queries quickly and accurately.We got the ring size wrong originally and Nancy arranged for the ring to be returned, resized and shipped back to us. We only paid for the postage back.End result is a beautiful ring and we couldnt be happier with it.Great company would recommend to anyone looking for a sapphire ring.

Information
100 Photos
100 Comments
5 Rating
  • Address:6 E 45th St FL 20, New York, NY 10017, United States
  • Site:https://thenaturalsapphirecompany.com/
  • Phone:+1 212-869-1165
Categories
  • Jewelry repair service
  • Jewelry designer
  • Jewellery manufacturer
  • Jewelry store
  • Wholesale jeweler
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10am–6pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible car park:No
  • Wheelchair-accessible entrance:No
Offerings
  • Repair services:Yes
Planning
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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