Very clean, friendly front desk gentleman and the two ladies at the cafe were helpful. I am a bodybuilder so I felt like they could have had more machines but with my experience I was able to make due. They did have a lot of cool machines I have never seen at other gyms before. The steam room was the cleanest I have ever been in and huge! No lock? Lockers have locks on them. Forgot your gym clothes? They sell Lululemon. Great variety of protein shakes and cool area to work if needed.
This lifetime is truly one of the most luxurious gyms in NYC or really anywhere.I cant remember the last time Ive been in a locker room as nice the one here. One of the big reasons I signed up for a membership here was for their renowned basketball court which is newly renovated and great for pickup games or just to shoot around.The weight and cardio machines are super high tech and advanced- Ive never seen anything like some of them. The weight floor is a bit smaller than I would have hoped but they have almost everything you need. I really hope they add a T bench for tricep extensions and one of those padded things to rest your ankle on while doing Bulgarian split squats. As a swimmer I was also disappointed to find out the length of the pool is way shorter than a standard pool length. Its about 18 meters while a normal pool is 25- this makes it way more difficult to keep track of distance while swimming laps.The #1 best thing about this lifetime is the outdoor rooftop pool which is BEAUTIFUL- great place to relax at all hours of the day.
This building it gorgeous I deliver groceries and the property is stunning. No photos at this time.
Honestly kind of a let down. Lots of hidden fees and difficult to cancel membership. Staff was friendly, but some of the clientele were just straight up rude, and the floor and amenities are pretty lackluster to say the least. Too small and too limited for what you’re paying for, and the atmosphere fosters a hostile environment. Did not feel welcome or comfortable there at all. There goes $300+ down the drain.
I am blown away by this club. The site is absolutely beautiful and incredibly well maintained but more importantly the staff is top notch. Mike Spiegel, the general manager, is doing an incredible job with all of the team members at Sky. Amazing customer service starts with Mike and extends to all of the staff at the facility. I couldn’t more highly recommend the Life Time at Sky.
I’m honestly so impressed with this space and the amenities— especially now that they’ve reopened! The social distance spacing is great, and so far capacity has definitely been manageable— I feel at ease there and regularly see staff cleaning machines (even as we’re all cleaning them as well!). It’s clear they’re taking all of this seriously, and that makes such a huge difference in my peace of mind here. I’d definitely recommend if you’re ready to level up your gym experience from other NYC chains!
Great place! I thought my premium membership allowed me to get pool access. But after joining I find out that outdoor pool access is an extra 2k I believe just for summer
This place makes you feel like you can touch the Sky! The fitness floor is state of the art, classes are INCREDIBLE, the spa is lovely, the workspace is top notch, and don’t even get me started on the skydeck. The facilities are amazing, but the employees are really what make this place special. The team is tight knit and here to make your experience a fantastic one. I may be biased because I am a yoga teacher here, but I can honestly say that I love the people who I work with along with the members and completely support the company.
Very clean, open, nice staff, great view from the pool, and overall awesome food (especially the Baja shrimp tacos)
Friendly staff, clean facility, Peter Gordon membership advisor who signed me up brings great energy to the club, makes me feel at home . Like the environment
Very clean, spacious, luxurious, friendly staff, and amazing food. I highly recommend the baja shrimp tacos.
Great gun. Epic party ny friend is doing a comedy show near the pool next month
Staff is extremely nice & friendly. Equipment and space feels new. Locker rooms are below ground and equipment on 11th so you do have a quick elevator ride
Amazing venue! The heated pool is second to none. And the basketball court the fitness rooms! Does it get any better than this?!!
Good spot. It can use a little more friendly people.
Great food and great service
Drilling for a whole week just for pool maintenance and not caring about residents at all. Very considerate
Lovely location with Techno-Gym equipment.
Top level service
Great place to wind down.
Life time is one of the most expensive gyms out there but it’s for a reason. They offer everything you can imagine and it’s luxurious. I’m happy to be a member of this gym and I’m not planning to move.
If you an avid gym lover you will enjoy the cleanliness and open space for this gym. The gym is situated on the 11th floor and sits on 1 floor and carries a large rooms for classes, a fun cycle room trying to capture the soul cycle concept, great space for stretching and about 4 racks for lifting. This gym isn’t ever overly busy where there isn’t room to work out like most gyms. The machines are probably the most important to note, they don’t focus on having lots of machines for lifting, they are definitely missing a few key machines that most gyms have. However, if you go to their clubs in the suburbs you can note the difference in machinery due to New York space limits. The sauna, spa are well kept and Clean. The higher price for membership cuts out the notably annoying people you don’t want to have attending. We enjoy going daily and recommend to any professionals who want to work out and don’t want to be surrounded by the usual gym junkies.
Good people work here and the gym functions well
I’ve tried a LOT of different gyms here in NYC, and this is by far the best and most welcoming club. Great classes and member events that allow you to bring guests. Best guest policy too for an upscale gym. Cafe always has good food on the go or freshly prepared. Coming from equinox, that didn’t have HALF the amenities this spot has, or quality of service, it was refreshing to come to a club free of that clientele and stand-offish customer service. Great amenities, great staff. Only con I’d say is, I wish there were more locations here in NYC.
The staff is always friendly and helpful however Im very disappointed with how often their Lifetime Cafe App is down for food ordering. I live in the building and attempt to order food almost daily. It has been down for the last month and its never up for more than a week without it going down again. It doesnt tell you its down until you already selected the items and are ready to place the order. Extremely frustrating...For the love of god...fix the app and Ill fix this review!
Needs to be better maintained!!!Printer wasnt working and everyone complained about it, so how did they fixed the issue? They just removed printer!!! Looks like a better solution. Its like a going to the car dealership to fix your car and they tell you that they just got rid of your vehicle because they cant fix or solve the issue otherwise.I was holding up for an year to give a review and am finally doing it. So far, this facility doesnt deserve anything more then 3 stars.Staff needs to enforce more regulations to members for walking topless!Members need more attention!Entire floor needs attention!Plus classes getting canceled constantly!Plus, they are playing F.... music at pool whole night and wont let us sleep!!!
Very disrespectful staff members. I mean VERY disrespectful.
Came as a guest Sat am and LOVED this place. Beautiful space! Took an incredible spin class first thing to wake my body up then lifted some weights in the weight room. Finished the morning off in the café and ordered the almond butter smoothie - yum! If I lived closer to the location I would totally join.
Excellent place. So many amenities and its in a beautiful location with amazing views. The diamond level and sky is basically like a country club getaway with so many things to offer you such as a cafe with actual hot food and beverages, pools and so many high-end amenities. People are so quick to give a poor review over little flaws without giving to full picture of the facility. If your into being around A-listers and seeing NBA players use the courts then this is your place too. Pricey for a reason
Came in for a visit just to compare it to other locations. Its by far the most unique location Ive ever been to since its not its own stand alone location. The locker rooms are nice, but from what I can remember the hot tub, sauna, and stream room were not inside the locker rooms like other diamond clubs. They have only one basketball court, but they have more than two baskets, however its almost impossible to play because the courts are always reserved by basketball players. The pool is great, it has nice view and is outside on the roof. If youre considering a membership here and live in Manhattan, I wouldt recommend it considering this is the only location nearby, while you could join equinox for a similar price and get access to other clubs.
Warter view from sky
Lifetime Athletic at Sky is a great facility and the staff and trainers are all consummate professionals - welcoming, friendly and kind. Ive had the pleasure of working with Roman who is a wonderful trainer, personable and a great motivator. Even though this Manhattan location is smaller than other Lifetimes I have visited, it provides a much higher level of service than other gyms I have experienced in the city and packs a real punch for NYC where all spaces are smaller anyway. Everything you need is here to workout, relax or refuel and this location should not be overlooked!
Was visiting from Toronto and as Im a member of one of the clubs there I decided to try it out.Being in Manhattan, it definitely has a unique charm to it. I enjoyed the indoor pool, and while it was (understandably) small, the indoor spa, steam room, and sauna were great. I particularly enjoyed the fact that they have a cold plunge, something I havent seen at other Lifetimes and have always missed.The cleanliness of the club was fine, however I found that the amenities (towels, etc.) were running quite low and the club wasnt busy so there was no reason it should have been. Besides this, I found the staff to be professional but perhaps not as welcoming as in other clubs.While theres room to improve, I definitely recommend visiting Lifetime at Sky.
One of my favorite gyms of Manhattan. The working out machines are new and clean. Lockers are clean and neat. Big basketball courtyard. The spa services are really good. They have a pool, sauna, steam room. I totally recommend this gym. Very chic and trendy.
Love this gym. It had everything you will need. RICHARD is the best in the business.
I went to this gym on Saturday w a girlfriend of mine as a guest and WOW! I was super impressed with the layout of the building and the staff was nice. I came because she wanted me to take a spin class with Fabian who I heard of from Mercedes club a while ago. The class was fun and I definitely worked my butt off! He was great and I also got to meet the group fitness mgr after. My only complaint about this place is that the bathroom was a little dirty (toilet paper on floor, etc) but I guess it was a busy morning. Also the location is far but overall this is a cool place.
A lovely luxury club
Gorgeous facility that I had the pleasure of visiting with a friend of mine on a recent trip. Everyone seemed very friendly - especially for New York City! 😂 Although I didn’t get the chance to experience everything, I did catch a quick workout on the floor and an amazing spin class. I would definitely drop in next time in nyc to try some more classes and maybe check out the spa services.
I am a big fan of this gym I used to belong to equinox and had enough. The gym was filthy and they ripped off my credit card for months. The cycling classes here are THE BEST around. I have tried everywhere soul cycle, equinox,etc... great energy and top notch trainers. The pool is also gorgeous. My only complaint is equipment can go down for extended periods of time but I have found much much worse at other gyms. I highly recommend.
If you are a wanna be ”fitness” this is the gym for you, if you really want to train and get the best of you, go to another gym.Is not a gym is a social club, cuz don’t have enough machines, but the spa, sauna and lookers are good, if you really want training or are you looking lose weight forget it,the outdoor pool pays 40 dollars separately every time you want to use it does not even include them with the Expensive monthly payment, I do not see the benefit of this membership...I have visited different lifetime in diamond category and they are very equipped gym and only pay 149 per month, but this in Manhattan has more areas for relaxation and a minimum area to train and pay 200 are things that I can not understand.
Great personal trainers and facilities!!
The classes and the spa are the best part. Thats it. I would not consider this a diamond club compared to the other lifetime facilities. First the gym is split up in 3 levels (half the gym in the basement) which is inconvenient moving around. Another issue with this location the outdoor pool is an extra fee - thats ridiculous considering its the highest level and we still have to pay for the pool. The good - clean, friendly staff, amazing teachers and nice spa facility. I signed up because of convenience but I would not consider this a top of the line sportsclub sorry
I love this place! Very nice gym and first class spa!
This place was the biggest sham ever. They charged me 189.99 didnt even let me use the pool, they wanted to charge me an extra THOUSAND DOLLARS just to use the pool when I could use the pool at the garden city branch which was 30 times bigger plus I was informed I would only be paying 129 if I didnt go to sky made no sense. It hardly has any machines, no space for free weights. Only gets 2 stars because the basketball court was nice. Sham of place catch me at Garden City
I think the gym is fantastic. Yes, it lacks the breadth of equipment and space as some people already pointed out, but the overall gym is great. Its never as crowded as Equinox (literally, you have people stepping over you there). The trainers are fantastic. Class selection is good. Can use a bit of tweaking, but in general, they have good selection. You dont really have the same snobby atmosphere as some of the other clubs in nyc.
It is lacking a bit as far as equipment, but the people there make this the best gym Ive ever been to. Everyone is kind. Ryan is great. He gets things done. Mari, DeShawn, Stephanie, Joe, Danielle... I am sorry I left people out but everyone there is terrific. They all stop to talk to you and they keep the place immaculate at all times. It deserves a perfect rating.
TBH, I havent been, I was a NYHRC member before they shut it down to develop this space on 23rd. Curious about all the 5 star rave reviews from 9 - 10 months ago when the venue wasnt open yet. Let the buyer beware.
Been a member for 6 months, and love this place. Yes its pricey and pretentious, and the pool is only 4 foot. But the whirlpool and rainshower are amazing. The place is kept clean, and the service and facilities are exceptional.
Ive been a member since Lifetime opened a few years ago - I am there 5-6 days a week. I watched it go through a rocky first couple of years as far as management, but it was always a beautiful club. Imagine an Equinox but nicer, bigger, and less crowded - with better amenities eg, the two outdoor pools and big outdoor space, the beautiful hammam downstairs, the spa (which rivals high end spas around the city), and the cafe which has great food and is well designed with great workspaces too. The class instructors have always been top notch, too. I cant speak highly enough about the classes and the instructors.Over the last year, new upper + middle management were brought in. Now the service finally matches the infrastructure. Im really impressed with the new team that has resolved many of the issues I am reading in the notes / comments from earlier years (I can relate, some of those issues used to bug me too). Those problems are gone now - 100%. Its actually remarkable how new management+staff turned things around.Like the person below my comment stated - The facilities are amazing, but the employees are really what make this place special. The team is tight knit and here to make your experience a fantastic one. I think thats a great summary - I am so impressed with the employees and instructors, across the board...and its clear they are tight knit because theyre all happy working together, which rubs off on the members and makes us happy to show up there.My membership now feels like way more than just a workout routine. Its an important part of my day where I go for wellness, relaxation, remote work, meals/snacks, to lay out in the sun and swim, and to have fun. I feel close with all of the employees and enjoy interacting with them. The class instructors motivate, challenge, and inspire me. I really enjoy the whole experience and appreciate it.
The gym and spa are nice. But sometimes the stuff’s attitude is misleading and ignorant. I went to gym on Sunday 8:30pm and realized the door on 11th was closed. So I went down to the first floor and asked. The reception told me it is closed at 7:00pm. So I went home. Later I checked on the web and saw that actually it is open still 10. So I went down again to ask why, the guy said oh the reception is closed. So I asked why it says it open till 10. He told me because no one updates the information. ??????? Then I asked him could I go to the gym from the first floor. Then he finally told me yes you can after so many questions. He could have told me that in the first place instead of me going home and doing research on my own to figure out how to go to the gym when the reception is closed.
A truly incredible experience here. Ive been working out at lifetimes for 10 years, and this location is beyond impressive. Although lacking in the free weight area, it makes up for this with the hot tub/cold pool and specialty machines like the power plate and power racks. 4 stars for the gym, the 5th star for the amazing people that work there.
The place is nice, but the machines are constantly broken. Ive only been here for 2 months. The cafe sucks. They cant even make a proper omelette. I got a large egg wrapped in veggies, they need better service in there. I give this place 3 more months before I find another gym. Not worth the 200 a month.
How are you not going to let the World Middle Weight Champ into your establishment! He should get in for free for advertisement!!! So what if they did smell like weed, could have been CBD’s for muscle recovery for all you know. Good luck not getting fired and maintaining your members now, hope it was with it.
No complaints about this Gym. Well if you guys can provide all the amenities then why not After Shave ? just a suggestion if that matters to you.
The membership consultant Stephanie is not professional at all and did not follow her words. Was told that I can bring a guest visit twice a month but was refused when I brought my friend to visit. I dont feel comfortable the way they treat their member, very rude and unhelpful. Normally the receptionist are very nice but they changed one with short hair today, she is not professional at all and she shouldnt talk with her guest like that.
Nasty people!!! charged my credit card improperly and refused to refund!! didnt follow their words!!! very rude and annoying!! Especially that Johnny, so gross!!! Mari, the account manager messed up with very simple things!! Have Zero capability to manage!!
Nasty people!!! charged my credit card improperly and refused to refund!! didnt follow their words!!! very rude and annoying!! Especially that Johnny, so gross!!! Mari, the account manager messed up with very simple things!! Have Zero capability to manage!!
Nice spaces but the gym needs attention... There’s enough space and money for more and good machines...It’s crazy to me that a company like this with insane membership prices, does not have any of these:• Decline Chest Bench and Machine• Smith Machine Squat• Rear delts/reverse fly machine• Triceps press down machine• Shoulder military press bench• Calves machineNot everything and everyone has to be and/or like core, CrossFit or cycling, even tho these are basic benches and very usual at ANY gym.
If your a diamond member you can only use this place once “grace day” as they put it and a guest has to pay 40 dollers for the day. Just throwing out info that they dont tell you and spare u the waste of time. He let one white dude in without even checking him and said its fine cuz he knows him, but i guess there are rules for some and rules for others.
This gym lacks a lot for being Lifetimes most expensive gym. Putting lack of equipment and adequate space aside, the gym clearly favors members that also live at lifetime. This is shown in their schedules for classes which are matched to working schedules but only for those who live in the building.They lack correspondence with other members. For example, when their hot water in the shower malfunctions they dont send a mass email. For sky residents thats no problem kuz they can shower at home. For those who travel it is a big deal. Same thing goes for when they shut down the pool areas.Overall, the facility is really nice but poorly kept. Their hours should be longer as well.
As far as gym quality goes in general, I would have rated it 2 stars. But being that I already belong to a Diamond club, and Lifetime has now decided to charge more money for much less gym, the frustration level brings it down to 1 star. With only 10 people in the workout area, the gym felt like it was filling up. They have such a limited amount of equipment that getting a satisfying workout in is quite difficult. Shame on you Lifetime for the nerve to try and value your NYC location at such a high price point with such little to offer.
I would give them 0 if there is an option!!!Nasty people!!! charged my credit card improperly and refused to refund!! didnt follow their words!!! very rude and annoying!! Especially that Johnny, so gross!!! Mari, the account manager messed up with very simple things!! Have Zero capability to manage!!
Public humiliation of BLACK MEN/ PEOPLE should be a thing of the past, yet Life Time Athletic gym there in Manhattan just slid right on in there next to Starbucks!! Shame on you all calling the police on BLACK professional Men trying to simply workout. To add insult to injury you say its because they (BLACK MEN) smelled like marijuana really! Did you all meet your black quota that particular day and decided against letting them in yet allowed a group of white guys to mosey right on through...This sucks for this gym and our society. Ownership of Life Time please show yourself and revamp your staff and make some changes. Were in 2018 people..Please dont support companies like this one.
Tried it as a guest. Horrible. Rude and unskilled personal trainers and front desk freaks. You can get a better workout with YouTube videos and planet fitness. Based on other reviews, the personal trainers and staffs might be racist pigs. TMZ has even aired a segment with the alleged racist incident. Who would want to hire their disgusting malodorous pot smelling personal trainer?! Or be around idiots who call 911 because theres a black person. The video shows no clear and present danger to anyone!
I love lifetime but rescue guys, or whoever watch for the pool, have to tell people to stop blowing their nose in the water!!!🤦🏻♀️🤦🏻♀️🤦🏻♀️
Would not recommend to anyone. The people at the front desk are racist and intimidated by black people falsy accusing people of smelling like marijuana because their skin color and ripping people off by improperly charging their cards with no refunds. I’d recommend taking your money somewhere else other than this place.
This is my vote for the the nicest all around club in Manhattan.Large, open, lots of amenities, overall great staff, if anything a little understaffed.Yes it’s more expensive and less space than the other Lifetimes. Welcome to Manhattan.
Refreshing and inspiring space for those with an active lifestyle. Highly trained staff, crystal clean appearance and modern aesthetic if you’re looking to elevate your workout.
Lifetime Fitness, the Manhattan version, is about a third the size of a typical LT. One third the gym floor, one third the typical number of machines ... even the pools are one third as long and wide.Like most things in Manhattan, it’s crushed by a crazy real estate price reality, so it’s all downsized and you get charged a surcharge besides - even LT members have to pay $40 per visit after your first, something I’ve not run into in any other LT.I will give it a kudo or 2 for the outdoor pools that come with Manhattan view. No other LT has that either
I have a platinum membership in Cleveland Ohio. I pay extra so I can use any club. I am visiting New York. I am told that their life time is a diamond club and it would cost $40 a day to use. Really? What is the point of paying extra for a platinum membership? Nothing!!!! For 4 years I have been paying this extra fee and it is not honored. This is the first time I ever found a city with a Life Time Fitness, and the expectation was that my membership would be honored. To call a club a diamond level and not honor my extended membership is fraud. Is there a lawyer out there that wants to start a class action?
Clean women’s locker rooms & showers. The amenities are well-stocked & fresh. The eucalyptus cloths are an excellent perk for Water Club use. The steam room gets very hot, up to 118, & the cold plunge is crisp. The hot tub chlorine is potent, so I can’t sit in it. The sauna is perfectly maintained, as is the pool. The yoga classes & instructors are top quality and the Melt classes & instructors are an ideal way to rest & recover. Candace is a terrific spin instructor. I want to take Pilates Reformer classes soon. Sonia is fabulous; the Mermaid swim class is super fun! The spa is terrific; definitely see Brian to get ironed out. The staff are all professional - Belinda has a personal touch & Tara is a welcome, new addition. The cafe is kinda slow (for meals) but it’s made fresh, which takes time. All the food is delicious and well-made. The prices are reasonable.My only gripe is during the busy times, the Water Club hamam gets really full & noisy. The lounge chairs - there are about 10 - get taken up & there aren’t as many hooks to leave towels etc. It would be ideal if that was a quiet space to relax, instead of phone conversations & loud chatter. I look forward to the warmer weather so everyone can go back upstairs to the rooftop pool area.The fitness floor is rarely crowded, even during the busiest times. I don’t use machines, but they seem clean & safe. The bathrooms and lockers also seem ok; the bigger lockers are in the locker rooms.I can’t rave enough about the fixtures. The plants & floral arrangements are STUNNING. There are placements throughout that make you feel at home. The furniture is comfortable & well-maintained. There are even quiet spaces to relax, as well as play spaces for pool & lounging w/others. I haven’t used the bar, but heard the cocktails are good.There are social programs, such as Jazz Mondays and First Fridays to socialize & exercise. There are even retreats (to Bali) & special workout sessions with guest trainers. The yoga studio has Reiki classes & workshops.I’ve brought friends & they’ve all loved Lifetime. I’ve been a member for 5 years or so. I can’t imagine being with another facility. It’s like a country club, sure, but it’s been worth it. I appreciate the privacy & personal attention. Management listens to its members & values our feedback. Lifetime is for EVERY BODY too; you won’t see body shaming or nonsense - at least I haven’t witnessed anything. I wish corporate would make their ads more inclusive though!
Best gym ive ever been to..everything you need, and large and clean facility
Terrible service for the price you pay. the membership consultant Stephanie is unhelpful, rude and unprofessional.
Don’t know what’s up with the negative reviews but went here all of last year I would spend hours here was amazing I would continue to go here if I didn’t move. This gym is honestly the only thing I miss about NYC. When you’re in here you don’t feel like you’re in the city it’s an escape. Basketball was amazing, yoga was amazing the spa is so good could spend a whole day in there. Trainers and staff were very warm and welcoming espcexially Ryan, Stephanie. The trainers always gave me tips on forms trainers like Tim who litteraly saved my shoulder from surgery this dude has the knowledge of a god in terms of correctional workouts. I’m a brown Indian kid so if there was any racism especially in a fitness like environment trust me I’d be the first to experience it but I never have and most of the staff is very diverse itself. Maybe one day in the future I can move back to the city but for now the other life times great as well but sky will always be my favorite!
It is disturbing and disheartening to watch a video of several young black men being denied entry to this business w/o a real reason. They asked several times why guest passes or payment for entry were a problem and you had no answers as you stared at them and called the police for these black bodies invading your safe white space. This is gross and illegal.
If you are in a group of 3 or more black men do not go here. Its clear they are intimidated by your presence. When you are trying to pay and your denied access thats racism. Most of these other incidents in the media arent. Place like this cant buy class or intellect. Im sure the owner was only offended because his bottom line can now be affected.
Facility is a little dirty for being so high end. Bathrooms need attention and so does the cafe area.
Horrible services and terrible management. Stay away! Much better options elsewhere with great customer care. I wont mention specific competitors as I dont want this to seem like an ad. I would give no stars if I could.
Incredibly choppy atmosphere, today, for example, they were doing a photo shoot and two poorly behaved children were running around. The number of equipment for a diamond level gym is ridiculous. The classes are decent but the gym doesnt provide an experiment to compare with lower level LifeTime locations in the New York area. The gym is also pretty dusty and staff seems less than excited to be here. Overwhelming no, go to TMPL or Equinox unless you live in Sky
My type of gym, great pilates, yoga, pool, sauna
Came to play basketball. Ended up getting dumped on by LeBron. Wouldnt recommend
Good facilities but very misleading about contract terms. Also, for all the hassle of dealing with their management and lines at sign-in its almost not worth going. They also charge extra for everything they can think of.
First off I just want to ask one question: were half these reviews written by people qhive been dropped on their heads as children? Yes. The staff comprised mostly of minorities is racist. Lay off the brainwashing MSM and pursuit of perpetual victimhood and use your head. The staff is racist because they didnt let a boxing champion that smelled like weed in for free?! And then the other speak of entitlement. Its amazing the irony is lost on some of you. Gotta love this new generation of everything a racist and you owe me. Get a grip other than that the only complaint of have of this place is the price for its size and the fact the pool is an extra almost 2 grand. Thats highway robbery.
Came to play a quick pickup game of basketball and somehow ended up playing in the nba
An entire backpack was stolen from the locker room on January 31st. Obviously not going to return to a gym where belongings are stolen so after requesting to cancel membership, Lifetime still decides to charge an entire months membership fee per their procedures, essentially robbing me twice. You would think that under the circumstances and after having been violated in this way that they would allow you to cancel without continuing to charge you- especially since it happened on the last day of the month- but there was no attempt to ameliorate the situation. I was told I would get a call back regarding the theft and the extra charge, and I received no call back after a week, and no help from the GM, Ioanna.Perhaps it is an employee that is stealing members belongings and they are trying to cover it up? Either way, Life Time Athletic at Sky needs to reevaluate how they treat their paying customers, especially for a gym that claims to cater to high-end members. There are plenty of more high-end fitness centers who value their customers security to choose from in the city, where you will not be risking your belongings each time you use the gym.Equinox on West 50th and Columbus Circle are just a few block away, and definitely better options.
The club is very awkward. No kids allowed and no information disclosed.. I was very embarrassed to be approached by a team member and inform that I had to leave because of my kids. I love my home club in Framingham, MA.
Wow, some of these reviews are brutal! I live in the Atelier next door. They took our pool/gym, so if anyone should complain, it should be me :)I loved this facility since the day it opened. I am a member here and also an Executive member of Equinox on Columbus Ave.Favorites: Lockers on the gym floor so that you dont have to use the locker room; Life Time Cafe; Staff; Lap pool; Makeup remover wipes; Group fitness room view; Updated equipment.Least Favorite: Tiny showers; More crowded now that its not brand new anymore; Huge TV screens with news. Considering the current political climate, Id appreciate it if theyd avoid news networks.Conclusion: I view Life Time at Sky as more of a spa-like club for light fitness than a commercial gym for a broader variety including bodybuilding. It works for me personally due to my living next door, being a member of another gym (to balance it out) and the great price.
Best gym to see NBA players every day during the off season.
They are nasty . i asked them(stephanie) to hold my account on while my vacation, but they (Kristen and Loanna) did not hold my account on and didnt pay me back about 3months . Letting you know guys before you join if you really want to be a member, ASK THEM(Stephanie who are account manager) TO READ OUT IN FRONT OF YOU EXACT POLICY, have ZERO capacity . And as i can see these review, their fame is already low i can see i am NOT THE ONLY ONE WHO CANT GET A REFUND from them . So this review might be nothing for them .This happening is ridiculous . I hope you guy can find the other great place for working out . This is first time to have bad feeling in nyc my whole life in here, nobody work like this . I wish when you guys’ family have some issues like this, get respond like you did . REMEMBER WHAT GOES AROUND, COMES AROUND .
Warning all from a 2 year member. This place will make you want to pull your hair out. Everything about it screams pretentious. The rules and regulations are obnoxious and reflect the entitled personality that runs this place. Someone obviously is calling the shots here that is not qualified. This place is one hundred percent a rip off and represents everything that is wrong with the world. I am ashamed to have called myself a member for so long.Lets start the review with the staff. I decided one day to try out a personal trainer. At first she was great. After a couple of sessions life happened and I got bogged down with work. I had paid her the full amount. After a couple a months when work slowed down I decided to reach back out. She was nowhere to be found. I was never refunded my money nor had anyone reach out to me. Customer service dropped the ball. After about 6 months I received a phone call about how sorry they were that she left. I felt robbed and still do. Trying to talk to any staff member is incredibly difficult. It will frustrate you and you wont even know why. Become a member at your own risk. Plenty of other luxury gyms with nicer staff, better and bigger equipment and space. Also, the bald middle eastern manager is hands down the most obnoxious person you will ever deal with. You are a manager at a gym. Please remember this.Secondly, if you are looking to join for the basketball gym and this excites you because of all the NBA glamor surrounding it. DONT. This next year they will make the pick up games very hard to watch. The experience for everyone will be short of stellar. When training sessions are going on, there is a very off putting vibe. Lets talk about the quality of pick up games. Over the two years I saw and experienced some ridiculous things. Most notable, a group of Caucasian guys in their 20s looking to fight over the court. The 3 doornobs insisted all of them play. One of their buddies didnt make it into the game after shooting for teams. They all decided to ruin the game and start their own 2 on 1 game on the other side of the court. When asked to move aside so everyone could play a game of 5 on 5 full Court, they started puffing their chest and threatening to call the owners son who they apparently were friends with. They threatened and shouted for far too long acting like pathetic children. You will encounter some of the most entitled people during your time as a member here.Please do yourself a favor and save the money and time. There are plenty of quality gyms around the neighborhood.Good luck canceling your membership here. They will make your life the most difficult and give you the worst excuses. Money hungry is what this place is, with zero morals or ethics when it comes to business. Im out of the country, they explained that the only way to cancel is by coming in or sending a hand written letter (what are we in the stone age still!!!). Now Im searching for a post office in a foreign country with my fingers crossed that the letter will get there. Oh, and once they receive the letter.... They wont cancel your membership until one month after. My assumption is so they charge your card one last time.
Im a new member @ Westchester for few yrs. The visit was not enjoyable at all. Way too much attitude! Could not walk in here regularly and workout without leaving disgruntled. One woman who stood out as being the most arrogant and rudest of all, get this, ends up being the GM.Pathetic! I called corporate to express my discontent with the experience...guess what?They could care less!!I am embarrassed to be a member, however service in Westchester is top notch across the board...so I will stay where I am.
Clean with state of the art equipment. Always cool and confortable!
Worst place ever. They are racist to africans the receptionist ladies cant even conceal theyre sheer racism wouldnt recommend it to save my life !!! Enter at your own will. Not letting a mf world champion in thats absurd.
Great facility, member at the Toronto Location!
Racist receptionist RACIST ESTABLISHMENT RACIST EMPLOYEE MANNERS. ALL IN ALL THIS IS A RACIST GYM!!! GO AT YOUR OWN RISK ! ! ! THIS IS EXTREMELY DISTURBING FELLAS ! ! ! I HOPE THE WOMAN ON THE VIDEO THAT DIDNT LET JERMELL CHARLO IN WOULD GET FIRED ! ! !THIS IS UNACCEPTABLE ! ! !
I got a facial by one of the estheticians here named Elena and it was the best facial ever. She is soo sweet and i really see a difference in my skin. I always suffered from really bad acne and hyper-pigmentation and i’ve had other facials here in the past but Elena really knows how to work her magic! Everytime i see my skin in the mirror i can’t stop smiling. I will definately be coming back!
Racist and rude staff! Dont believe me go to youtube and see how they didnt let a boxing champion (charlo brothers) in because he was black and they even called the cops on him.