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Dr. Brendan Mac Repair
8 St Marks Pl, New York, NY 10003, United States
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Dr. Brendan Mac Repair

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Gr
Review β„–1

Yo My mac is my right arm and when I damaged the logic board on my 2010 MacBook Pro I took my time and chose Dr.B through reviews plus word of mouth and my dudes fixed my issue . They gave me a diagnostic which found other issues which they fixed quickly with updates by email . I have my Mac back and things are cool. Thank you Dr.B u da man β€οΈπŸ‘ŠπŸΏπŸ™πŸΏπŸ”₯πŸ’ͺπŸΏπŸ‘ŒπŸΏπŸ’―

je
Review β„–2

Pedro is polyvalent: knowledgeable (hardware and software) skilled, friendly. His business earns my highest recommendation. πŸ‘

Re
Review β„–3

I needed a battery replacement for my Mac Book. Dr. Brendans did the fix quickly and efficiently at a very fair cost. I will definitely use them again. Thanks a million.

To
Review β„–4

Pedro at Dr. Brendans did a fantastic job of installing on old operating system on a new hard drive on my old Mac in record time for a good price. He is, in addition to being a highly skilled technician, also a very nice guy. Only slight downside is that (when I called at least) the person who answers the phone isnt the technician so I couldnt get really detailed information about my situation over the phone, but thats a pretty minor quibble. Highly recommended.

Br
Review β„–5

Thank you Pedro!, … for fixing my headphones. You’re the best!

Wi
Review β„–6

Great Service, quick turnaround, very professional and in a perfect location, definitely recommend!

Ji
Review β„–7

Amazing service! Will refer all my friends there

Ti
Review β„–8

Once again, the Dr. Brendan team came to my computers rescue. I worked with both Pedro and David to get my MacBook pro back up and running smoothly. Both guys were friendly, knowledgeable, and able to diagnose my issues in very little time. I love these guys!

Ku
Review β„–9

I had logic board problems multiple times and they helped every time. Affordable rates, great customer service, and advice going forward. Now my mid-2012 MBP feels brand new. Thanks guys.

Na
Review β„–10

One month ago, I brought my IMAC to Dr. Brendan Mac Repair after having been told at the Apple Genius Bar that my computer was too old to be fixed. The tech at the Apple store in Soho recommended that I contact Dr. Brendan Mac repair. I called, checked in and dropped my computer. The issue was the display/screen, and it was fixed in a flash (considering that my computer was doomed!) The team is very professional, competent, organized, and courteous. My experience with Dr. Brendan was stress free, and all my questions were answered amicably. In my opinion, Dr. Brendan should always be the first choice to fix any apple devices. I find it refreshing to find this gem in NYC, where things are done 1) effectively, 2) seriously, and 3) attitude free! I will not think twice to bring any of my apple devices back to Dr. Brendan! I am so very grateful for their work, and high quality service. I strongly recommend! Thank you.

Er
Review β„–11

They are professional, on time, and did a great job replacing the keyboard on my macbook. Much easier than going to the apple store + support small businesses! I will definitely be seeing them again for any repairs :)

Th
Review β„–12

I am SO pleased and absolutely grateful for Dr. Brendan Mac Repair! You need an Apple product repaired, and lets say its vintage, GO to this spot! Highly professional, reasonably priced, and stellar customer service. I have a vintage Mac book pro and the space bar broke, and I first went to an Apple certified repair shop and they said because this product is vintage they cant help me, there are no available parts, sorry. However, they did tell me to go to Dr. Brendan. AND I AM SO GRATEFUL THEY DID! I went in, and Pedro assessed the situation realized that the space bar still worked, only the key was defective and a small part was missing. He took it in the back of the shop and fixed it. He not only fixed it with available parts, he also cleaned my key board and got rid of seven years worth of grime on it! The same day, yall! Fast turn-around!! PEDRO is an angel! Saved the day like an absolute humble pro that he is. You want 5-star service, COME HERE.

Ma
Review β„–13

Polite and expert. When I picked up my lap top with a brand new display screen it felt altogether like a new device!Thanks so much Doctor Brendan!

Ma
Review β„–14

Amazing service! I highly recommend Dr. Brendan Mac and iPhone repair. They were friendly, listened well to my problem and gave me a great price. I brought in a circuit board from my computer display and they fixed the usb-c connector on it quickly while I waited. (Even though it required micro soldering) Thank you!!!!

Si
Review β„–15

Dr B has been around for a while and I’m m so glad they survived the pandemic. They are reliable, reasonable (much more so than Apple) and professional.

CO
Review β„–16

Dr. Brendan is a one stop shop for any and all Mac repairs! Ive been with these guys for years and they have consistently been 5 Star in all aspects.They truly know what they are doing, are superf riendly and professional and always provide great quality work. Not only that but they are also very honest to a point where they rather lose revenue from a repair job when they are not convinced itll be a lasting fix. What else could you ask from a business?! I can highly recommend them to you!!!

Ar
Review β„–17

Very happy with my Mac Book Pro repair. They were fast and super professional. I got frequent updates about the status. I hope I dont have another problem with my electronice devices but if I do, I would go again to Dr. Brendan. Thanks.

Me
Review β„–18

Service = Life saving.Prices = Game changing.Convenience = Ain’t complaining!Super happy to have found this place. 2nd time I’ve come back to have my MacBook Pro 17” serviced and Dr. Brendan hasn’t let me down or killed my pockets. Love this place man

Ky
Review β„–19

Such nice people. Listened as I explained my 8-year-old Macbooks problem, asked a few questions, never made me feel dumb. Superior texting and email follow up to check in device, send me an estimate (very rearsonable, 25% less than Best Buy said it would be).Paid online. Easy. Ready in only a few days. One day in, seems fixed!

di
Review β„–20

The Dr. Brendan is a NYC treasure ! They refurbished my 2011 MacPro and now it’s like new! Formerly the sound was distorted and now with new speakers its clear & crisp & I can once again enjoy my Itunes library. The team is skilled, professional, patient in answering all of my questions & efficient in doing the job in only two days! Brendan’s is definitely the go to place for any Apple issues!!!

ju
Review β„–21

These people are so helpful and very considerate of safe distancing and mask wearing. They solved my problem with instagram after trying to get help elsewhere, with no results.

Ke
Review β„–22

This was my third time using these guys. Pedro working there saved my wife’s work life. I went in the evening and he immediately opened up the back cover and gave it a few tests. After giving me options on repair, my wife and I decided we just wanted to get a few files transferred to a different drive. I went in the next day with the computer and drive not knowing how long it was going to take. He took it in and within the next several hours I got a call saying that it was done. All my wife’s important files are safe and she can now continue working on my computer. The guys was nice and professional. He initially said that he was under a lot of work, so it was super awesome he was able to get it done so quick.Thank you! I will be sure to continue using you guys. You guys rock!!

St
Review β„–23

Great service and friendly staff. It was completed faster than anticipated. I am very satisfied with the service I received so far and will highly recommend them to anyone.

S
Review β„–24

I would 100% recommend Dr. Brendan. My macbook unexpectedly crashed. I was told by Apple that it was most likely unsalvageable. Dr. Brendan was not only able to repair my MacBook but had it ready for me in less than a week. Excellent service, great value and super professional.

Wi
Review β„–25

Horrible service. Been coming here for years, but reading other reviews, I think the owners may be new. After my last experience, will never go back again. The screen they installed on my phone literally just cracked while I was holding it a few weeks after, and then they called me a liar when I told them what happened. Even though Ive been going there for eight years (sometimes multiple times a year!) and in past years never had an issue. Just went to another repair place to finally get it fixed and they told me the quality of screen they used wasnt great. So I feel a bit vindicated now, even though Im sad Ill never return to this place that Id recommended to friends for years!

Ry
Review β„–26

This is my second time going to Dr. Brendans and Im very thankful I did. They fixed an issue two years ago, and the issue came back (because of time) and I knew they would be an amazing help. Pedro was very friendly, fixed my issue in an hour, AND cleaned my laptop! Definitely above and beyond and will definitely be going back in the future should issues arise. I work off of my laptop so Im very thankful that the issue was resolved so quickly!

Ma
Review β„–27

This was a HORRIBLE experience. I have been a customer for years and I recommend so many people. The pricing is never the cheapest but its always fair, clear, professional and the work is good. However I am so upset after this time. I am trying to fix an extra laptop I had for someone in need, I waited two weeks to save my extra money for this after your quote. And now $700 ($200) more than anticipated was taken from my account. Leaving me with no extra money for this weekend (Im a business owner myself and just opened another new ventureΒ making finances difficult).Now not only can I not get this computer fixed to help someone Β but this is SO WRONG. You went ahead and charge my card more than I agreed to... how can you do that to someone? If there were going to be additional charges or the price changed from what you emailed me then you SHOULD HAVE LET ME KNOW. Theres no excuses and you should have honored the pricing that I agreed to.I will NEVER COME BACK, and I will NEVER recommend someone again. This place has lost its hospitable touch that it had when Daniel was running it.

Su
Review β„–28

My older mac was just repaired since Apple wouldnt do it. I now have a new battery and no malware. Hopefully it will last a long time!!

j
Review β„–29

These guys feel like the old days of MacIntosh. Small shop, fast service, friendly people. They just fixed an old Mac tower for me. Glad to have them nearby.. Thank you guys1

Sh
Review β„–30

I did not want to part with my computer and found Dr Brendan - using the laptop it feels as if they have given me back a great machine again.

Me
Review β„–31

Love this place like EMT / Medicaid for computers - fast efficient reasonable with mom and pop attitude. Raymond at the front desk was wonderful.

Ma
Review β„–32

Dropped the MacBook off Saturday, they said it would take one day to repair and to come in by Sunday 3 pm to pick it up. I Called Sunday to come check in for when to pick it up, said they were closed. got there Monday and they weren’t really sure what was going on. Ticket said β€œsomething isn’t working properly” gee thanks for the diagnostic! Go next door to β€˜Simple Mac and Phone Repair!’

Sc
Review β„–33

I have used Dr. Brendan before a few years back for a 17 inch MacBook Pro SSD install. Today was to replace a front screen on a iPhone 8. Bottom line, good price for repair, used Apple Parts and timely and pleasant service. what more do you need?!

Br
Review β„–34

Thank you for doing the hardware repairs, much appreciated from another Brendan at mac212.com and Savitek.com to Pedro and all at Dr. Brendan’s,... you guys rock!

Ra
Review β„–35

Best place to get your apple products repaired.

Be
Review β„–36

I recently had a repair done on my 2011 MacBook Pro. These guys are the best! They diagnosed a loud fan issue and fixed it basically while I waited next door. I couldnt find any resolutions online. These guys diagnosed it over the phone without even seeing the laptop and I brought it right in. Ive worked on apple computers for 30 years. Also dealt with repairs. This was one of the best by far.

Ro
Review β„–37

Used them last year and had a great experience. Came back this year and had had a completely different one. They are now run out of a messy closet and I got a completion email 5 days before it was done and had to go in three times before it was done. All for a 45 minute fix of a part that is common. The fix is good but I expected much better costumer survive and a shorter fix time when I spend 500 dollars.

ad
Review β„–38

The service was excellent . High quality and would recommend all my friends and family to them for future work .Adam

Jo
Review β„–39

Dr. Brendan was excellent- after spilling coffee on my laptop, my Mac stopped turning on. They were able to diagnose and repair at no cost, saving me hundreds of dollars in repair and data recovery. Excellent customer service and very honest, would use again.

pr
Review β„–40

Good place to get laptop fix. Professional staff

Ry
Review β„–41

Ive used them several times before and recommended them highly. BUT they have fallen far from those days. The shop is now half the size, and the repair room looks like a dirty closet rather than a proper repair room for electronics. The worst is they seem to be using cheep parts to repair screens now. My cracked screen was replaced by one that was slightly thicker, had a ridge on the side you could easily feel, and caused the LCD screen below it to shift tones if you turned it. The extra thickness of the screen made the fit in my case extra tight and it cracked within a week from just basic use. The glass eventually broke. They refused to replace the screen or in any way try and solve this issue. They said I could pay a reduced rate of $60 for a new screen. I once liked this place but will never go back, by the looks of it they might be closed by the end of the summer anyways. Too bad.

Ju
Review β„–42

ALWAYS ON POINT AND THE SERVICE IS SUPER QUICK. ILL NEVER GO ANYWHERE ELSE.

Iv
Review β„–43

Second time here now! Super fast (40min for change an iPhone screen!), professional, and much cheaper than Apple Store!!

We
Review β„–44

After almost getting ripped off by the shop close by (do NOT go to SIMPLE MAC), Im glad that I went to Dr. Brendan. They were very helpful and honest. I was paying only a fifth of what was quoted by the other shop. Highly recommended.

El
Review β„–45

AMAZING! I brought my computer to Apple and they said that I had to either spend over $500 to fix my computer or just get a brand new one. And so I brought it to Dr Brendan and they fixed the computer for 1) a WAY lower price, 2) a LOT quicker than apple said they would have and 3) they restored ALL my data! Would HIGHLY recommend. Very Communicative. Very friendly.

Mi
Review β„–46

Excellent service saved me almost $600 in charges from going directly to Apple!! Thanks dr Brendan. !!!!

Al
Review β„–47

Had my computers fan replaced. The actual replacement was flawless. But they kept telling me to come pick up the computer and it wasn’t ready when I came to get it. Solid repair job though.

Li
Review β„–48

My experience at Dr Brendans was great. My phone battery had died and they fit me into their busy schedule. They went the extra mile when a glitch occurred and happily fixed that too. I cant say enough good things about their service. The friendly atmosphere makes you feel like family, from the nice girl at the register, the owner, and the guys in back! It was an all around, fast, professional and courteous experience. I will return again and highly recommend them without reservation. ******Ten stars!!!

Mi
Review β„–49

They are a good team. Daniel was very thorough and walked me through each step of recovering my drives. They were careful and explained everything to make sure I was well-taken care of. Thanks again guys!

Br
Review β„–50

Fast and incredibly reliable service with amazing prices! Dont waste your money at Apple or risk it at some sketchy place. My iPhone screen looked like a stained glass window and is prefect again in under an hour. So happy to have found these guys! Thank you!!

Ka
Review β„–51

I was there a couple of weeks ago because my older iPhone didnt stay charged for long. They changed the battery and now the phone seems to work fine. Thanks so much for fixing my phone when apple had refused to do so. I highly recommend this place!

AB
Review β„–52

My computer totally blacked out and dr brendan rescued it!

Tr
Review β„–53

I went in just before noon on a Wednesday with my 3 year old and broken LED light base in tow.They fixed it immediately (needed a little soldering only) and didnt even charge me for it. Amazing--that doesnt happen often in NY! Ill definitely go back with other broken electronics.

Ma
Review β„–54

Amazing customer service, and speedy repairs

Ro
Review β„–55

SO I Just called because in the past Dan ( Manager/ Owner? ) has said he could sell parts, so... Today I called, and I asked for a part.. ( iphone 7 plus proximity sensor.) The tech on the phone was less then helpful and said we dont sell parts.I asked to speak with Dan and he said hold on. He asked Dan and returned to the phone to say Dan said No I called back to see if I could pay for the price of them to fix it and not have them fix it. Offering 60$ for just a simple 20$ proximity sensor. I was told no again, and If i have Dans cellphone to call him and ask why not It is almost entertaining that shops would turn away business even if its someone they consider competition. I suppose this is why Shops like this Do not stay open or grow like other companies. Very dissatisfied with the service provided today. I will stick to the other local shops.

J
Review β„–56

Pretty fast turnaround. I got my 2012 Macbook pro LCD screen replaced. They did ask me if I wanted a hard drive from them (since I took mines out) which means theyre pretty thorough. Very competitive price for screen replacement! Really friendly service and it was easy to schedule/send in/pay.

cr
Review β„–57

Unfortunately, i have needed their services for my cracked phone many times and it’s always returned better than when I left it. Beautiful screen, cleaned ports. Price is very fair. They know their stuff and you can easily kill the hour it takes them to fix it at Barcade next door. Highly and full-heartedly recommend.

El
Review β„–58

Dont use these guys - they overcharge and failed to repair my computer while claiming that it had been fixed. Look elsewhere as there are better options.

ro
Review β„–59

Theyre the absolute best! Fast turnaround, reasonable rates and phenomenal customer service! Im technologically challenged- and theyve resolved my issues everytime without fail and with no fuss. Going to them is a no brainer for me. Highly recommend them.

Al
Review β„–60

They stay true to their word-- great service, best prices. Even though the turn-around time for my Macs screen was much longer than initially quoted, the staff was very friendly and helpful. They knocked off a bit of the price which made it all worth it. I would absolutely go back (though I hope I dont have to!)

Pe
Review β„–61

Great service, very quick and professional. It was a long day for me yesterday! I was in Apple Store first, trying to fix noice coming from my laptop. But I had to go to another, third party service, which in fact was Dr Brendan Store, where issue with my laptop (noice from vent) was fixed just in a few hours! The problem was with battery, after battery was replaced, noice simply disappeared! And Dr Brendan technician, who solved this issue, insured me, that its pretty common problem with MacBooks that have old battery. Vent system gets hot because of old battery, so it works constantly, and eventually creates loud noice! I was surprised and very disappointed, that despite diagnostics of my laptop in Apple Store, did show RED LICHT with battery diagram, i was not proposed to simply replaced a battery! Non of three Apple store technicians, who worked with me, did not say anything about possible cause of noise coming from vent system. They were just insisted of flat rate services, which is about $600, and more then 5 days, which is pretty much cost of my lovely, only 6 years old, but already VINTAGE laptop, (as i learned from yesterday Genius Bar specialists). Another popular topic in yesterday conversation was extended repair period because of coming Thanksgiving. Very sad that despite Apple produce such a great computers, that, i think, most of us love, their service is only about to lead you to new purchase, instead of increase period of exploitation of old computers, which in fact means real sustainability! Thanks to Dr Brendan service! Lets support small business and real sustainability by using our old computers, and repair them in stores like Dr Brendan.

se
Review β„–62

I wanted to really like the place. They seemed cool, but the guy who took my information barely spoke english. This wouldnt be a problem except for me having to explain quite a few times what the issue was. In the end they didnt get it resolved and promised to call back with a solution. 4 days later nothing. I retrieved my drives and said thanks. Doubt I would go back. If you have a simple problem they may be able to help.

St
Review β„–63

My MacBook hard drive died and needed to be replaced along with data recovery. They were very professional and walked me through each step of the process. I was given an estimate with HD replacement and data recovery options. I trusted that I wasn’t going to get ripped off but watch out for incremental pricing if you need your data recovered. I was very satisfied with the outcome and would recommend them to anyone who needs repairs to their Mac products.

Jo
Review β„–64

These are trustworthy, upstanding folks that you can trust with your Mac, iPhone or iPad. Quality work, good value. I had a tiny object from my pocket wedged in the headphone jack of my phone but didnt have tweezers small enough to get it out myself. A 2 second fix for them they were kind enough to pull it out no-charge.

Ca
Review β„–65

I went into the place back in 2015 & they did a pretty good job. I recently go in (2019) & this is a REAL REVIEW ! & they fix my phone but my bottom screen randomly started glitching. I go back in so the Chinese man behind the desk can fix my phone *he did not fix the phone, someone else in the store did* & the phone started working perfectly fine. 1 month down the line & the bottom portion of my phone starts to glitch again. Now, being that I no longer reside in NYC ... I can’t go back and get my phone fixed at the same place. If I was you, save your time and stop being CHEAP !!! & just go to apple and have them fix your iPhone screens. They also take parts without disclosing it.

Be
Review β„–66

Excellent repair serviceQuick turnaroundThanks

Ph
Review β„–67

Had a small problem that they fixed instantly without making a big deal out of it. Love these guys. Super friendly and efficient.

Ph
Review β„–68

Went there yesterday as my work colleague, like me, wrecked the screen on his Iphone - I dropped mine face down from 18 high on the riven granite at the 911 memorial. Totally shattered. These guys accepted me as a walk -in at 5PM, told me I could come back in 45 mins and it would be done. It was too. This service and the staff attitude alone would drive me to do this review but the true test is when things go wrong... Later that same evening, when answering calls, my ear kept dialing out or muting the phone. Turns out the proximity detector was also damaged but not discovered when they did the screen replacement.so I went back today. Again the very calm and helpful reception woman told me to come back in a half hour and they would sort it.... They did too and replaced the part at no further cost to me.!If I could give them six stars I would. Go there- you will not be let down.Thanks Guys!

Pa
Review β„–69

Tip top customer service and expertise. Dan and his team are the best!

Ga
Review β„–70

I had a death in the family and had to login the family members computers and didnt know the passwords. These are amazing people. With a line building up with people waiting for service, they still spent over an hour getting me access to all 3 computers and then refused to take money from me. And said sorry for your loss. Just amazing people. Thank you for your kindness.

Ju
Review β„–71

Great service, reliable and on-time

Ke
Review β„–72

I went to best buy to try to get my macbook repaired, but thes said itd take 2 weeks for the diagnostic and would cost $99 just for the diagnostic! Dr. Brendan did the diagnostic in a matter of hours and repaired it within a day! I am genuinely so impressed and so grateful. They also replaced my e key that I was missing for free!

Di
Review β„–73

Had a great experience here. Came in with a swollen lithium battery, which they safely removed for free. They even gave me some much-needed screws for my laptop!

Nk
Review β„–74

Great customer service! They were a lifesaver when my phone stopped working and Apple refused to fix my phone because the indicator for water damage was red (I did not drop my phone in any type of liquid. Must be Apples contingency plan to make the indicator so sensitive)And they threw in a free screen protector!

Kh
Review β„–75

When someone says β€˜toss me my phone’ they might not really mean it, and saying β€˜catch’ might not be enough. Unequivocally, hands down, without a doubt, undeniably, the best. These dudes saved more than a phone, they saved a relationship.

De
Review β„–76

Dan and the team here are very helpful. Have had my gadgets, fixed here since years now, my macboo, iphone have never been fixed better, the team are fast, efficient, affordable, and friendly, excellent service.

Da
Review β„–77

They replaced my graphics chip and that worked out OK, although it took a long time. But the clueless millennial at the front desk doesnt know how to use the telephone... I gave him my credit card info over the phone (which is what they asked for) and he lost it, or didnt enter it in their system. Then, I called to make sure that was OK and asked them to also upgrade the RAM. When I picked up the computer, no RAM upgrade was installed. What can I say? Until they fire that guy and get somebody new, its going to be hit and miss at this shop.

Au
Review β„–78

Staff is efficient but not personable at all. Very robotic and the place lacks positive energy. Lots of construction going on in there so please bring some ear plugs or headphones. My iphone screen cracked and they did replace it but they replaced it with a old android LED screen and it looks terrible. When i asked the staff members about it he acted as if thats normal even though I showed him how it should look because I have another iphone on me. I feel like I got scammed. I will not return to this place.

Da
Review β„–79

New ownership - avoid wasting money. Had my screen fixed here and the screen broke again twice in the next week. The first time they fixed it 2nd time refused to fix and wanted to charge me full price. When I brought it to another store they saw it’s because they’re using cheap parts.

Jo
Review β„–80

They do a free diagnosis of any Apple/Mac product. On my recent trip to them, I brought my 10 year old Mac Mini which wouldn’t boot. Thy replaced the HDD with a SSD. Hopefully I can get a few more years out of the computer! The technicians seem very knowledgeable, however the young kids at the desk aren’t cool. Idk what they’re deal is...

Sa
Review β„–81

They replaced the screen of my ipad, but unfortunately didnt seal it properly or adjust the case (as it was allegedly bent, although the cracked screen had not been popping up). I returned there for the repair (under warranty from them so no charge) 4 times before they fixed the problem. now there is dust / debris under the screen but i will absolutely not be returning to them. Friendly staff, and although inefficient, they did it for a reasonable price.

To
Review β„–82

If any of my Apple devices need servicing, I only go to these guys! Awesome!

Is
Review β„–83

Go to Dr. Bs for all of your apple product needs. Family owned and operated with love! Thank you, Dr. Bs!

Sa
Review β„–84

Phenomenal. They will not waste your time or your money. Hands-down the best in the business. I have been in there twice (once to the Chelsea location, and once to the East Village location) and both times were A+ quality. They will not charge you anything unneeded or unfair. I cant recommend this place enough. Thank you.

Je
Review β„–85

Every time Ive managed to destroy my phone, computer or anything requiring a chargers, the guys here have been able to fix it quickly. I dont go anywhere else.

Xa
Review β„–86

Shattered my iPhone screen to bits. Walked in and got my screen fixed within the hour. After tax it was $117 and honestly I rather pay the price theyre asking over getting my phone company to fix it. Its hard to beat their price and service. Definitely recommend.

Je
Review β„–87

Dr Brendans Mac Repair is AHMAZING. First of all, shattering my phone was devastating. I am especially grateful because the day after I shattered my iPhone, I had a super important event and I didnt want my phone to look the way it did. I had a super busy day in the office preparing for the event but that didnt matter because a technician came to my office and replaced the screen at my convenience. Long story short, Dr Brendans Mac Repair is a must for iPhone casualties.

Ra
Review β„–88

I went to Dr. Brendan for a cracked touchpad on my macbook and they fixed it, did a diagnostic test on whole machine, and returned to me in less than 24 hours for a very reasonable fee. Ive also spilled coffee on my keyboard at a cafe down the street and ran it over, where it was fixed in less than 2 hours. Its a HUGE relief knowing theyre right up the street! Thank you, Dr. Brendan!

Ja
Review β„–89

I would give these guys 10 stars if I could! I came to them with my iPhone in pieces. They were extremely friendly/helpful and charged me a fair price. If you need to fix your phone, do yourself a favor and go see them

An
Review β„–90

While I greatly appreciate these guys not charging me for a diagnostic and also having competitive prices, their customer service is another story altogether.After dropping my monitor off, I was later emailed with a one liner that they couldnt repair the unit (with zero mention of what the next steps would be). Also, when I attempted to ask a simple follow up question, I was ignored.After 3 days of no reply, I gave up and decided to pick up my monitor. Only to find a visibly frustrated customer service rep after asking him to try one more time to reproduce the issue - something that took 30 seconds by the way. (I asked this of him because another rep could indeed reproduce the issue when I initially dropped the monitor off).After the rep regretfully conceded to help me, he was puzzled that he couldnt connect a mini-display cable to a brand new Retina MacBook Pro. I then had to explain to him he needed an adapter for that. This is basic Apple knowledge.Finally, a knowledgeable tech came out to assist, only to give me zero recommendations on what the issue could be or what I should do next.

rr
Review β„–91

Theyre really nice and really knowledgeable. My go-to for Mac and iPhone repairs. Quick turnaround too.

Er
Review β„–92

One hour turnaround on an iPhone screen replacement β€”Β not bad at all. Prices competitive with services who are less convenient and take more time. +++

tr
Review β„–93

My plug on my favorite pair of headphones snapped and they were able to fix it in a day. They work flawlessly again and I couldnt be happier.

Gi
Review β„–94

Pretty darn good. Hour turn around time. Shattered screen. Dk if it was expensive, $100, haven’t had to get a new screen in years so it is what it is. Would def use them again if in need!

Jo
Review β„–95

One of best repair services in the city of ny hands down

Fe
Review β„–96

I was quoted one price over the phone and was given a much higher one in person. My iPad was supposed to be ready in a week and it took nearly a month. When I arrived at home with my iPad I noticed the back of it had a brand new scratch underneath where my work order receipt was taped to conviently hide it. Tried to support a small business, but will be taking my broken devices to apple going fwd.

Or
Review β„–97

Way better experience than any Apple store, super friendly staff, prices are very reasonable, and the turn around was surprisingly short.

Ro
Review β„–98

Needed a new battery on my iPhone 6 since apple destroyed it with the iOS 11 update, apple kept on saying my battery is fine my battery is fine dont change it, went to dr.brendan to change it and my iPhone 6 is like a new phone.

Om
Review β„–99

Fast, knowledgeable and reliable.

na
Review β„–100

I phone SE, screen broken, new one doesnt work anymore just one week after i went to Dr Brendan.Il live in Paris, and i go back home so 49 dollars for nothing

Information
14 Photos
100 Comments
4.3 Rating
  • Address:8 St Marks Pl, New York, NY 10003, United States
  • Site:https://drbrendan.com/
  • Phone:+1 917-544-5949
Categories
  • Computer repair service
  • Data recovery service
  • Mobile phone repair shop
Working hours
  • Monday:11am–7pm
  • Tuesday:11am–7pm
  • Wednesday:11am–7pm
  • Thursday:12–5pm
  • Friday:12–5pm
  • Saturday:11am–7pm
  • Sunday:11am–7pm
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