I’d always been told that kitchen renovations were the toughest. We had already lived in the apartment during two separate bathroom renovations. It was time to find a new general contractor. We found that interviewing contractors for the job was stressful: costs were not disclosed up front and none gave us the feeling that we could trust them to deal with us fairly.So, it turned out to be a welcome pleasure to deal with Broadway Kitchen and Bath’s owner, Jeff Chinman. From the beginning, he was honest and forthcoming about all aspects of the renovation. He really is a gem: a NYC vendor for many years who really has the customer’s best interests in mind. While the showroom is unimpressive, it turns out that everything ordered through them turned out to be of good quality and reasonably priced.As various unexpected expenses were incurred, additional charges were also handled in a fair manner. At times when another contractor might have taken the easy way out on some aspect of the job, we found that Jeff would listen to our concerns and would try to find a solution that would satisfy us. No cutting corners! The two associates who were assigned to our job were terrific: Jimmy and Oscar. They managed to be as unobtrusive as they could be (e.g., cutting wood out on our balcony even in the bitter cold to minimize dust and noise).Would I hire them again? YES, absolutely. Did they meet expectations? YES, over and above.

Not only did I find the extensive selection of cabinetry and counters to be beautiful and really well priced, their design was perfect. So well thought out in optimizing space and maintaining my budget. I couldn’t be happier with my new kitchen. My experience was enhanced by the prompt attention and the stellar customer service I received!! I highly recommend BKB.

I am a repeat customer of Broadway Kitchens & Bath. I renovated 2 bathrooms and updated my kitchen with them. I love the results! I recommend them highly. The owner Jeff and designer Al made sure that I was 100% satisfied. As with all large projects, there are always some issues but Jeff and Al made sure that they were all addressed quickly and even followed up after the work was completed to make sure that I was still happy. I would definitely use them again.

Great experience helping to do a minor remodel of our bathroom. Excellent service and prices. Couldnt be more happy.

Very knowledgeable and super helpful with placing order. Also followed through on the order made sure it shipped on time and called my contractor to make sure it arrived. Thank you Dayna for the great customer service.

They helped me choose, purchase, and install a beautiful new bathroom sink. They were very friendly throughout the whole process and the parts came quickly. They were friendly, personable, professional, and clearly well versed in the business. It has a lovely family run feel that is all too rare these days and go above and beyond to take care of their customers. I would definitely recommend their services.

An overall great experience. The staff is very professional and knowledgeable. The showroom has a wide variety of options that should satisfy all. The installation process was seamless as the installers were friendly and left my place immaculate.

The WORST possible experience. Jeff was a disaster to work with. He made our experience terrible,aggravating and after we sighed the contract kept upping up the prices of everything he quoted us. Whenever you hire a contractor get 3 references. In this case all you need it mine, go elsewhere and save yourself time, money and lots of aggravation.

I hired Broadway Kitchens to gut renovate both my bathroom and kitchen. Working with Al and Jeff was a blast. I had never undertaken anything like this before and the 2 of them Quarterbacked the entire project from start to finish. They didnt have any hidden costs either, everything we agreed upon in the initial contract stages was followed through.I would definitely recommend Broadway Kitchens to anyone looking for a respected contractor and designer.

Broadway Kitchens did my kitchen about 2 years ago and did a great job. My neighbor upstairs had a flood and I thought my kitchen would never get repaired. I called Broadway and they made what I thought was a big thing into – no problem. I’m glad I went with Broadway Kitchens, because most places would never have helped me

Overall they did a good job with ordering my cabinets and installation. But now that I have a problem with a defect in my cabinet door, they are very slow to help. I contacted Jeff Chinman on March 8th, 2018, today is July 18th, 2018 and I havent heard back.