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Manhattan Center for Kitchen Bath and Remodel Center
41 W 25th St, New York, NY 10010, United States
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Manhattan Center for Kitchen Bath and Remodel Center

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Me
Review №1

Celia, one of the designers at MCKB, helped me design and execute the most amazing kitchen I have ever seen. I now own and cook in a kitchen that is my dream kitchen beyond my wildest expectations. Celia worked with me on every inch, every corner, leaving no stone unturned, sometimes literally! I had an idea of what I wanted, and she pushed it to where I couldn’t even have ever imagined. She’s a great listener and interpreter. When a design wasn’t working the way we wanted it to, she went back to her desk and figured out how to make it work. But the most important thing is not only is my kitchen absolutely gorgeous, it’s extremely functional. I enjoy cooking in it every single day. And when I’m not cooking, I’m just as happy sitting and looking at it.

Fr
Review №2

We redid our kitchen with Hany Gerges and could not recommend strongly enough. From the design to post installation adjustments/corrections, Hany showcased why you want a reputable company to do a major renovation like kitchen.We own a brownstone and wanted to redo our galley kitchen, since the cabinets are starting to show signs of aging. The kitchen was converted from a butlers pantry, not big, about 15x5. One of the major requirements we had was to maximize storage, since we wanted to keep as much of the kitchen cookware and pantry inside the kitchen. We shopped around different designers and found MCKBs showroom to be impressive. But the real winner is Hany, the designer.Hany was very patient in listening to our functional requirements (storage maximizing), design requirements (matching traditional interior design theme), cost considerations (we wanted good quality, but not magazine center folds), etc. Since this was our first kitchen renovation, we shifted and changed requirements often during the design phase and Hany was very accommodating. More impressive is that he was able to respectfully interject with suggestions that we would not have considered. Practicality was something that he brought to the table. The fee required for the design work was well worth it, even if we decided to not use MCKB.Ordering and installation was a breeze, with Hany also able to guide us on how the appliances may have implications to the cabinetry layout. The installation team was part of the MCKB crew and you can tell they have tight communication and work experiences together. Hany remained the primary point of contact throughout the process, including when we wanted cabinet door adjustments. Work was done on time and on schedule.But to me, the real strength to going with a reputable firm like MCKB is that they stand behind their work. About 2 weeks after the full installation, I noticed a hairline fracture on the refrigerator panel. A quick email to Hany and replacement was ordered and reinstalled. It was quite the relief to know that when you run into issues, MCKB is there.

al
Review №3

We purchased our new apartment — a sponsor coop in Gramercy on March 3rd, 2020 just as COVID-19 was ramping up. We had met briefly with Celia Reiss earlier that day and looked at different cabinet options though out the show room. We are so happy that we did! This turned out to be a long-distance, email, text and phone chat kitchen remodeling project and Celia was up to the job at hand. Celia is professional, genuine, low-key, detail-oriented, incredibly patient and calming. Our initial contractor pulled out at the last minute and Celia took right up with his replacement. Her communication skills are excellent. Nothing was left to chance, things were clearly laid out. Measurements were checked and re-checked. Things were confirmed in writing. There were no fake delivery dates. Everything was on time and according to schedule despite the pandemic, Photos of work in progress were sent. Suggestions were made but things were never pushed on us. It was a great creative process. We recommend Celia without reservations. We would use Celia again without hesitation. This was the 8th kitchen renovation we have done and Celia made it all come together.

Da
Review №4

Amazing experience with Sol and the team! I had my brownstone completely renovated these last few months which wasn’t easy considering the current affairs. MCKB was able to secure everything before the shutdown and then really fast tracked my project the moment things opened up again. The details, efficiency, cleanliness and professionalism of all the people was beyond my expectations!If you’re doing a kitchen, a bathroom, a complete gut renovation then this is your place! They do the best work in New York! Hands down!

Lo
Review №5

Purchasing cabinets from MCKB has been the most expensive mistake I’ve ever made.After about a year of normal kitchen use (in a home with one, and occasionally two, careful adults), the expensive Signature cabinets I purchased from MCKB are, in effect, dissolving around my dishwasher; over the stove and elsewhere, edges are splitting; in some places, there is cracking; installation (by MCKB’s contractor) was careless; and the cabinets are frayed around the bases.Prior to renovating my kitchen in 2019, I had cabinets that (after 27 years) were in far, far better condition than these are now. Worst of all, because of the way the damage has occurred to the MCKB cabinets, I don’t even see how they can be repaired, without ripping them out and replacing them.I haven’t posted this sooner because I have been waiting – actually begging -- for these companies to do the right thing. I just couldn’t believe they had no intention to make things right.But after months of emails, calls, photos, pleading and finally threatening, neither MCKB nor Signature has paid any attention, or offered any solution or taken any responsibility for the damage, even though all the damage resulted from normal kitchen use, with normally operating kitchen appliances (each of which is identified, by make and model, on the kitchen drawings drafted by MCKB).At one point, after some months of emails, the owner of MCKB emailed me that he’d “personally reached out to the owners of Signature cabinetry to demand that they get back to you .” That was the last I heard from him, and a month after that, no one from Signature or MCKB had contacted me.Eventually, by email, I succeeded in getting Signature and MCKB to come to look at the damage.They took a lot of pictures. That resulted, again, in absolutely nothing.I was promised a response by last week – on a date chosen by Signature and MCKB -- and I made clear to them that the date they chose was a firm date. On that date, I received nothing other than an email that Signature had written a report, but the owner of MCKB needed to review it. Again – the runaround.As of now, it appears that the cabinets I purchased are expensive garbage, and neither MCKB nor Signature, who have my thousands and thousands of dollars, are refusing to stand by their service, product, promises or warranty.I am going to pursue my rights against both these companies as best I can, but in the meantime, I hope I can keep others from making the same mistake I made.

St
Review №6

Amazing from beginning to end Hany is attention to detail.

C.
Review №7

MCK+B remodeled the kitchen and two bathrooms in our NYC apartment. In short, the work they did was outstanding. Everything looks beautiful. Sol Kassorla, the owner of MCK+B, made sure the work was of the highest quality. He is extremely responsive, cares about the work he does and is a very honest and fair-minded person with whom to work. He will do all he can to get to yes and meet your needs.Our project was shut down by the States COVID order in the middle of work because of the pandemic. As a testament to how well Sol runs his business, he was able -- without missing a beat -- to restart and complete my project as soon as he was permitted to get back to work.The rest of Sols team were first-rate and a real pleasure with which to deal. Special shout-outs to Celia Reiss, the designer of our kitchen, Meryl Gotcliffe, Zinga Doyle, Fran Asaro and Ahuva Gindin for their respective roles in the project.

Ke
Review №8

I couldn’t be happier with the customer service and design direction that I got from here! I’m generally pretty picky about design and love to cook, so needless to say this really was an area that mattered a lot to me. The staff and client services at the store were wonderful. Everyone gave great insights into my options so that I could design the kitchen that suited me in my new home. Thank you!

De
Review №9

We went to many appliances showrooms and were not helped to our liking. Everyone was short with us and wanted to make a quick sale. When we walked into MCKB we were greeted calmly and asked if we had any questions. The salesperson was extremely knowledgeable and made sure we understood everything we wanted to know. Great recommendations and wonderful selection. Definitely recommend.

B
Review №10

Great showroom, selection of high end appliances kitchens and bathrooms. Expert advise and product knowledge with customer feedback. I got helped by Fran and she was amazing!Highly recommended for premium service and products.

Je
Review №11

Great cabinets!

An
Review №12

Fabulous environment and layout! Great service and support. Looking forward to doing business!

El
Review №13

Excellent services!

Co
Review №14

Super rude!! Acted like bring a customer there was a privilege Im not worthy of. Dont waste your time!

Be
Review №15

Terrible experience at MCKB. The salesman was incredibly rude and said that he would not be able to create a high end kitchen. Stay away

Bo
Review №16

Using Kitchen Expressions (MCKB) was one of the 5 worst experiences of my life. They (Sol Kassorla, Steven Naphtali) promised to take care of everything for us. What a disaster! They are everything that is bad with the stereotypical contractor. Our costs just kept escalating. Sol Kassorla was the builder and was your standard contractor sleazeball. After months and months of delays and problems, they finally were able to do some work on a major US holiday when my family was visiting. Ruined everything, but they were so bad that we figured if we didnt let them work at that point, they would never come back. In their defense, some of the frustration was due to corruption by local permit officials and in the end the woodwork from Rutt looked quite nice, but it just wasnt worth suffering through months of dealing with them. I wouldnt wish that on anyone.

Ge
Review №17

Beautiful space to imagine the best decoration for your bathroom or kitchen

Information
58 Photos
17 Comments
4.3 Rating
  • Address:41 W 25th St, New York, NY 10010, United States
  • Site:https://mckb.com/
  • Phone:+1 212-995-0500
Categories
  • Bathroom remodeler
  • Appliance store
  • Kitchen remodeler
  • Countertop store
  • Custom home builder
  • Flooring store
  • General contractor
Working hours
  • Monday:9:30am–5pm
  • Tuesday:11am–5pm
  • Wednesday:11am–5pm
  • Thursday:9:30am–6:30pm
  • Friday:9:30am–6:30pm
  • Saturday:9:30am–6:30pm
  • Sunday:9:30am–6:30pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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