They cut off a lot of my hair. I told the hair stylist specifically what I wanted. I showed him a picture and told him I was growing out my hair so it could be almost shoulder length and therefore I just wanted to trim the ends so it would grow out faster. He nodded and said that he understood, and repeated to me only the ends no dramatic change, keep it the same just shorten the ends so it grows faster. He cut off almost two or three inches of my hair. It took me 5 months to get my hair to the length it was and now Im at square one again and hoping I can grow it out as fast as possible. He also cut off my hair while it was dry which Ive never have had done and he didnt wash it prior cutting. He also used thinning scissors which thinned out my already thin hair quite a lot, making my hair look way more flat, and he almost used a trimmer on my head which wouldve shorten my hair even more and was clearly not something I asked for, at that point I told him to not use the trimmers please. They were kind enough to give me a refund and were attentive with customer service which I appreciate. I feel like I would do 2 and a half stars because the place is quite beautiful an it seems like it should be very professional, but sadly my experience was not ideal at all.

Best barber shop in NYC. A bit pricey on a cut but the beard trim and massage are a wonderful treat.

Josh took care of me and I’ll 100% go back. Quick, and clean haircut with great service, very friendly and great prices. I don’t need anything but a good cut and conversation and josh nailed both.

Like being transported to Tokyo. Best haircut in NYC.

A great experience with such a nice and highly skilled team!

Best shave of my life. 10/10 would recommend.

Thank you to the barber who did a decent job of cutting my hair. Oh, you know what? I appreciate it greatly, because I looked stunning and decent. Good job! See you soon!

Great service well priced

I’ve been coming here for close to a year now and love the results every single visit. I get my cuts with Yoshinari and have absolute trust to let him do what he thinks suits me best. 10/10

If not the best, certainly one of the best places in Manhattan for a haircut and beard work. Professional, efficient, very impressive work. Comfortable setting. Will continue to trust them

Really nice barbers. Mitsuru does a fine job!

This place is incredible. Never experienced anything like this before while visiting NY. Would highly recommend this place to anyone. Everything from the customer service to the highly skilled barbers...this place absolutely rocks

Extremely happy with my haircut. Amazing service and attention to deal. 10/10 will go back

Superb

My brother and I walked in (no appointment) got seated immediately, enjoyed a nice hot towel shave and hair wash and styling. Five star shave 5 star service.

This place is truly awesome! Nice interiors and friendly people are worth noting. You can enjoy the sophisticated barber experience matured in Tokyo. Services are worth for the price.

The skill of my hair dresser was really great!! I am always looking for a professional person who knows Asian hair well. Now I’ve found it. The very clean and comfortable place made me want to stay longer.

I love this place! I found it walking around SoHo accidentally. I’ve been getting my hair cut here ever since. Very elegant and beautiful design. Comfortable chairs. The water comes to you instead of the other way around. You will have to just see for yourself on that one. Their attention to detail is unparalleled in NYC. It has a true Japanese feel. The highest level of respect for their customers and in their profession. I wish more places were like this. And yes...they do a great job on your hair!

Tokyo export. Next level service and quality.

Great place, high quality hair products, affordable haircut.

Awesome service and accuracy, and friendly staffs. One of the best barbershops in NYC.

Incredible place. Busines class of barbers