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iPhone Repair Cafe
#505(5th floor, 38 W 32nd St, New York, NY 10001, United States
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iPhone Repair Cafe

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Review №1

Great service! Went in for a screen replacement for my XS and was good to go in about 20 minutes. Owner was efficient and nice. I also appreciate that the screen comes with a 1 year warranty. Its a much better quality screen than what other replacement shops use in my previous experience. Would recommend!

Ol
Review №2

Fabulous service ..its just so unexpected and unusual these days to discover a service provider in any field who goes above and beyond and so vastly exceeds expectations!! Really would go here, and only here, with any Apple related issue. This was my 3rd visit here (iPhone related issues with various devices). So, what happened? I went in to have a good battery swapped between a failing iPhone 7 and a back-up iPhone 7 which had only 80% battery health. Once work commenced as soon as I arrived, I was informed and shown that the back-up iPhone 7 I had hoped to use had some water damage that could be a problem for me down the road. So, the technician went ahead and replaced not just the battery but swapped out the screen + digitizer from the old phone into the back-up iPhone 7 for the same price I was quoted for just swapping batteries.. .. AND while I waited no more than 20 mins. The service is fantastic!

Li
Review №3

I was in and out in 15min and it’s the best service I’ve received to replace my screen. Fully recommended.

Ce
Review №4

Best place ever, it took literally less than 10 minutes to fix my phone and the owner was so nice. My phone is looking and working great. Highly recommend.

El
Review №5

I walked in and had my phone back within 15 min. The owner helped me understand the difference between the top glass and LCD and told me that i only needed a new top glass so that I didn’t need to pay extra for both to be replaced. Very reasonable and highly professional. Much better service than those apple stores. I hate to deal with those so-called “genius” at the apple stores - they usually were not helpful at all and wasted tons of my time.

Pa
Review №6

I dropped my iPad Pro and cracked the screen in multiple places. I have replaced my phone screen myself before and did an ok job, but it was difficult and meticulous, so I decided to outsource this time. Out of the 3 places I contacted for a quote, he responded the fastest (outside of business hours, too) and had the best price. I dropped it off and he got to work on it immediately. He had said it would be about 3 hours, but it was closer to 2 and a half when I got a text saying that it was finished. Much cheaper than buying a new device, but it looks and feels like new. Very professional, cheerful fellow that I would highly recommend to anyone! I found a permanent place for my device repairs today :) Thank you and great work, sir.

Gr
Review №7

Really quick and amazing service! Got my iphone screen repaired in less than 30 minutes. Highly recommend.

We
Review №8

Great service and fair price. I was able to wait on site and I witnessed a new customer who choose to leave their phone in-store and they will return to pick it up. By the way the phone repair came out great!

M
Review №9

What a great experience! I called ahead of time and John confirmed the price of the battery replacement and that he had the battery in stock. When I showed up, John was able to replace my iPhone battery within 15 minutes. He was incredibly friendly, professional, and knowledgeable. Ill definitely be back with any other future repair needs and would highly recommend Johns repair services to others!

Ke
Review №10

Great prices, extremely polite, and repair within 10-15 minutes of arrival. Could not be happier with this service and highly recommend. Gave him a tip I was so pleased.

Ca
Review №11

I won’t even take off a star for the human error, it was my human error that dropped my phone 7 feet.i have one of them “illegitimate” phones, so basically Apple won’t fix it because i got it second-hand, AND they charge $200 bucks!first time i went in to the repair shop, initially it was a bad fix, mistakes happen, but they fixed the screen and suddenly my touchscreen was going crazy! It was like an invisible toddler had my phone, smashing all the “buttons”, BUT, upon calling them, i went back so they could re-fix it again, there was no fuss, no extra charge (there shouldn’t have been), so it was still half the cost of Apple,yeah yeah the back and forth,but my phone is fixed,they didn’t try to jip me,still cost less,the job got done,and both parties are pleased.i wrote this review months after the re-fix, just to make sure it was good this time.plus a selection of phone protection items to buy after they’ve fixed your phone.

Jo
Review №12

In Koreatown - Fixed my iphone XR in less than ten minutes; while there is no coffee served at the cafe there are couches and magazines while you wait.

Yi
Review №13

An incredibly professional and reliable location to get your iphone repaired. I had a lot of grief trying to find a good affordable place in this city and am very happy with my experience here. Would definitely recommend.

Jo
Review №14

EL MEJOOORRR!!! John is the best at what he does, he fixed my phone in a matter of 20 minutes or less and gifted me a temper glass even tho i could write a review at the moment, a real sweetheart! The service and treatment was a 10/10, definitely recommend!- Gabriela

Ch
Review №15

Very professional, very knowledgeable & nice, John does a very good job with any apple device I have given him to repair and never had to return for the same issue over. Also, gets the job done quickly. 👍👍👍👍 well done!

Yo
Review №16

Cannot praise this place more! John patiently revived my absolutely broken/ totally water damaged phone back into life. His professionalism and competency are top notch, The Best, highly recommend!!

Ja
Review №17

Amazing place to get your phone fixed quickly and efficiently, best prices I’ve seen in Manhattan. Comfortable couches while you wait and relaxing music and videos. 10/10 would recommend!

Je
Review №18

Amazing experience- super quick and great service!

Je
Review №19

Five stars. Quick quote over the phone. When I had trouble finding the location, they picked up and guided me promptly. I needed a phone camera lens repair. I was helped right away and was in and out in 20 minutes. The technician also gave me some advice about something else that was wrong with my phone to be careful about, but since I’m trading the phone in, he let me know it’s not necessary to fix. I will absolutely be coming back in the future with tech repair needs.

DA
Review №20

1. Great location. At Korea town.2. Staff is so kind.3. Reasonable price to fix.I fixed iphone 8 plus screen. I paid only $79 for that compare with others (ubreakifix: $149 apple: $169)4. Time to fix was only 20min! So fast! 👍🏼5. Clean atmosphere.Thank you so much again! 🙏🏼

Jo
Review №21

I cannot recommend this place highly enough. I cracked the screen of my iPhone and it also resulted in the touch receptors not working properly. Not only was the phone fixed very quickly, but when he also saw an issue with the Face ID component he fixed that as well, despite it being quite difficult to address. Everything about the experience was extremely professional and courteous.

Va
Review №22

Great service every time, goodPrices and quick repair.

Je
Review №23

AMAZING SERVICE! Wow! The gentleman here is super sweet and professional. Even the waiting area feels like I’m at home and welcomed! I’m always coming back here every time my clumsy self drops my phone. Haha!

Pr
Review №24

Went here for a broken XR screen.. got a quick quote over the phone.. John is extremely polite and knowledgeable.. I was out from there in 20 mins with a phone that looked brand new... Definitely my go to place for any phone mishaps.. (just FYI.. probably the best rates for iphone screen repairs in NY)

Bi
Review №25

Suuuuper fast. Amazing service. Even off free water.

Ca
Review №26

I’ve been going here for about 5 years with all my iPhone needs and cant recommend it highly enough. My iPhone stopped taking a charge recently and I took it in and they fixed it by disconnecting and reconnecting the battery - and didn’t charge me for it. Theyve helped me in similar ways over the years. They really know what they’re doing and take their time to do quality work, and it’s clear that they love helping out their clients. Free bottled water and snacks, too!

Du
Review №27

Good environment. Quick service under 20 mins. Very affordable. Owner is super friendly

P
Review №28

This place is pretty good. Im not writing this review because they told me to. Im writing it because I want to. When youre frustrated w/ Apple, screw the warranty, bring your phone here, and have these guys take good care of you!

Sn
Review №29

Amazing!!! I got a piece of a phone charger stuck in the charging port, he fixed it in less than 5 minutes, and for a very affordable price!!Other places I called tried to scam me into thinking this would be a $100, 2 hour repair and that they would have to take my entire phone apart. Definitely my new go to spot in Manhattan if anything happens to my phone. Thank you!!

Zi
Review №30

Fast service and very reasonable prices! Great service!

li
Review №31

Awesome and fast service. Customer Service is top-notch. I highly recommend this place.

Ch
Review №32

Came in to get a new battery for iPhone a few weeks ago I was helped immediately and only waited 10-15 mins. No complaints other than the phone takes a little longer to fully charge but it’s an upgrade l.

An
Review №33

Excellent and fast service.

Ya
Review №34

Very good service

Ju
Review №35

Great work. Warm place. Recommend it.

Ni
Review №36

Very professional. Space is very clean and contactless. Brought in an iPad with a shattered screen which he completely fixed in just a few hours. It looks brand new! And reasonable pricing too. Would 100% use again!

Yo
Review №37

Fixed an iPhone quick. They have prices for both oem and non oem. Can’t really tell the difference between the screens. He got the plexiglass cause of that beer virus if anyone worries

Em
Review №38

I went here to get my iPhone 7 plus fixed in between classes and it was such a great experience. It took them about 20 minutes and there was a comfortable sofa, TV, nice music, free water bottles and phone cases to browse. It was such a great experience and I would recommend it to anyone needing a fast repair!

Ta
Review №39

Great help and a friendly guy works there

RO
Review №40

Really good place., fixed my iPad screen in 3 hours,

Da
Review №41

Kind + nice + clean + professionalHighly recommendedThank you for your service today

Le
Review №42

Quick, efficient, we recommend it! My phone was soaked and I thought I would have to buy another one but it was repaired in a two hour time : screen, battery and everything. Not very expensive!

An
Review №43

Pretty quick with repairing my screen and great service. I like the comfortable waiting area with magazines and YouTube videos playing the background. Very convenient to get to in k town as well.

To
Review №44

Super fast replacement. Good quality.

Me
Review №45

Great service, took less than ten minutes and fair pricing!

Ka
Review №46

I am a repeat customer and always extremely happy with the service. Nothing is more frustrating than having the camera on the phone not work, and they have fixed it to perfection more than once. They are cordial, reasonably priced, professional, dedicated and the waiting area is extremely comfortable with snacks, magazines etc... I am going back in a few weeks to have a battery replaced. Thank you iPhone Repair Cafe

Ra
Review №47

I was able to get the screen repair in under 10 min. Id highly recommend this and would be back for any repairs in the future. 5/5

La
Review №48

A bit hard to find but just ask someone on the street. Staff was very helpful with explaining our options and prices. Work was done quickly and very well.

Al
Review №49

My mom and I went to IPhone Repair Cafe to fix my broken phone and had the best time! John repaired both our phones in 10 minutes and did a wonderful job. He only charged us 89$ and threw in a free screen protector too! He even fixed my moms bent iPhone for free! He is amazing and if you’re in the neighborhood you NEED to come here

Ja
Review №50

Great place for a great place. Very welcoming and comfortable environment. I highly recommend this place to anyone.

ja
Review №51

Very professional, very skilled John is a master at his craft thank you i am amazed by how you were able to bring my phone back to life i recommend 100%

Ne
Review №52

Great iPhone repair shop!! Quick easy and very high quality. I would definitely come again and recommend to my friends and family.

Mi
Review №53

The most honest business ever. I took my iPhone 7 for battery for battery charging issue, I thought it was eminent that I had to pay for a battery replacement but after a quick diagnostic the worker gave me my phone back and didnt even charged me for it, even refused to receive a tip. I just can imagine if I would take my phone to another place where you have to leave your phone for check ups e.g. Apple store. Thank you guys! Excellent service! Im your new forever customer moving forward.

Li
Review №54

Amazing service! I called 30 min before closing bc my phone had fallen right that moment and I needed it fixed ASAP due to plans, and he waited for me 🖤. His prices are reasonable and he explains exactly what’s wrong with your phone or what part of the screen is that you have to change. Changed my screen in about 15-20min. He has insurance if your screen is not working properly after he fixes it, you can go anytime and allow him to fix it (but it does not cover if you break your screen again, just the application process if your touch isn’t working properly). Deff recommend! Thank you !

Li
Review №55

Great fast service. and friendly. i def will recommend you guys to everyone in the office and come back if i have more issues with my phones

Da
Review №56

Can I give higher than five stars? Visiting NYC from Fl. Technician sent directions and a photo, then guided us in using FaceTime. Had phone fixed in minutes. Amazing service.

Sm
Review №57

Amazing quick services! I made a visit to IPHONE REPAIR CAFÉ to get done my Iphone 8 Plus Screen Replacement, and these guys fixed it within few minutes. My iPhone looks brand-new & great after repairing. Thank you so much guys for such awesome job.

Lu
Review №58

Excellent quality, reasonable price, and the repair was much faster than estimated. This was a cracked iPhone screen. Would go here over Apple any day and highly recommend

Va
Review №59

Great experience! The man who helped me was an actual sweet baby angel. After being screwed over by Best Buy (again!!) I went here to get my WiFi antenna replaced in my phone. He did it in all of 10 minutes and replaced my screen protector for free without me even asking. Made my day :)

Ma
Review №60

Simply excellent. I walked in without an appointment and 15 minutes later I had my severely broken screen (which other places said would require a more extreme repair) swapped out for a new Apple-certified one. 58 bucks, and fastidious service with a reassuring smile and a laugh.Really can’t beat that. I’ll recommend this place to everyone I meet, and to you as well.

Ri
Review №61

Second time here. Got my brother’s iPhone 6 screen fixed in under 10 minutes. The guy also gave me a free case and wipe (to clean my screen). I’m blown away by the service here and the price as well. I literally have no words than wow. I will recommend this place to everyone I know. Wow. Just wow.

Er
Review №62

Super quick, efficient and end result was perfect. My phone was like brand new when they were finished! Would highly recommend.

cl
Review №63

Love these guys. Ive had several cracked screens repaired there over the years, and they do it in like...5-10 minutes, and you can have a seat on their couch, and enjoy a coup of coffee While watching day-time TV. They will usually sell you the $10 clear iPhone Case for $5, and the screen protector for a couple of bucks too. I just told my coworker to call them and the $600 MacBook repair job she needs, they just quoted her $400. And who wants to spend half a day hanging out in the Mac Store.

Ca
Review №64

This is the only place I go to for all my iPhones/iPad repairs. They are the most friendly and courteous people that I have ever met. Don’t waste time going anywhere else. They are super reasonable too.

ca
Review №65

A friend suggested me IPHONE REPAIR CAFÉ for my Iphone 8 Plus Cracked Screen. So I made an appointment and asked for pick-up & delivery option. Trust me guys, the results were awesome, my device looked like an original as it was with timely delivery.

Er
Review №66

Awesome place. Its very cozy, they have snacks and water. The guy is super nice and knowledgeable. Way better than Apple Genius bars which charge you unnecessarily and way too much. Had my battery replaced for $30 in under 10 minutes.

Jo
Review №67

Good service. My phones screen just went dark and they took the time to investigate the cause of it. Fast and reasonably priced.

To
Review №68

Brilliant service, there is free coffee and goodies for customers, nice couch seating area and free wifi. Good music to top it off. Repair was quick, well priced and the results were excellent. Great customer attention too, thanks and good luck!

Em
Review №69

Khan was extremely nice and did a great job at a great price. I highly recommend getting a repair here. A+ service.

El
Review №70

Have my iPhone screen repair from this store twice, pricing is very good, service is very professional! and the main advantage is, they really use quality screen, instead of some cheap screen, you can tell the difference from the other cheap store, highly recommend!!!

Ha
Review №71

I love this place!!!! It was my first time here,and it honestly was the best! The experience was quick! I’d come back here again! I recommend this place for anyone who hates waiting at Apple

Ri
Review №72

Fair prices and very knowledgeable.

St
Review №73

Excellent service. Clean and comfortable lounge for the short wait. Free water and coffee. Reasonable prices and great quality work!

PE
Review №74

I really love the way iPhone Repair Café of Cheap Iphone 8 Glass Repair. I was happy from the repair services of centre. They take minimize time to repair my iPhone. I really love their services! Thank you!

Am
Review №75

Took 20 minutes to get my iPhone 8+ repaired. Honest and reliable. Would highly recommend. Thank you!

Jo
Review №76

Super-friendly & honest, convenient location, fast, and priced very fair. Whats not to like? Also has a few chairs for waiting, coffee, snacks, and a flat-screen that mesmerized me with the YouTube channel 5-Minute Crafts. Quoted 20-minute repair for cracked glass, took MAYBE 15-minutes to replace glass & LCD. Found my iPhone repair shop, but hoping I dont drop it for a while now.

no
Review №77

I dropped my iphone 6plus at doorstep upon checking in my hotel and the touchscreen stopped responding, showing gray stripes; it was the last thing I wanted when I evacuated to NY from FL before Hurricane Dorian, a big sigh. I frantically searched for a good reliable repair place and I am so glad that I chose here! John was very kind and professional, explained options in a clear and calm manner both by quoting messages and in person. It took less than 20 minutes in total while I was waiting in the couch with a free wifi and a bottle of water. The location is very convenient at Herald Square, very close to Path/MTA. Lastly, go there with an appointment (I used yelp) so you might get a free protection screen and cover just like I did :) I had zero wait but a few people came in right after me. Highly recommended!

Sa
Review №78

Quick, friendly service—there are seats and drinks/snacks for while you wait. This place had the best price as well. Highly recommend for screen repairs!

Le
Review №79

Works as quick as possible, no time wasted!!! Amazing

Ga
Review №80

I have to truly say this is the best iPhone repair shop Ive ever been to. The service was surprisingly quick and efficient, its genuinely a nice environment even the staff is great. Would recommend 10/10, grateful I found them will always go back for repairs.

Ca
Review №81

Very nice spot and excellent customer service. The staff is very friendly and patient. Waiting room is very comfortable with free snacks and drinks while you wait. Would recommend to everyone

Ri
Review №82

I rarely post reviews, but I am so happy sitting here in this little spot that I must. This repair shop is a m a z i n g.This is the least expensive price I could find for my iphone7 screen repair, but the quality and effort are there as if I brought it to Apple.I walked in, showed him my cracked screen, he gave me the same price as advertised on the website (which was a relief), and he started working on it seconds later.There is coffee, water, snacks, wifi, couches, magazines, little youtube videos playing and cute decor. There are also phone cases and earphones to purchase at reasonable prices.The staff is so friendly and definitely hardworking- it is clear they want to make sure their customers are satisfied.Unsure of how much the newer iPhone screens are to repair, but if the price on this website is less expensive I URGE you to come here. You wont regret it.

He
Review №83

Didnt understand how an iPhone repair place could get so many great reviews before going, but this place is awesome. Snacks and water while you wait, friendly and fast service, and cheap prices. Not sure what else you need!

Ke
Review №84

This place was great. Needed my iPhone screen fixed and it was the cheapest option I found, guy had it back to me in 20 minutes. Nice people.

Da
Review №85

Excellent service, quick and professional, and very reasonably priced. Highly recommended

su
Review №86

I happened to have a Dr. appointment down the hall, and a cracked iphone in my pocket. They were able to replace my screen it the same time it took to see my doctor, for a very reasonable rate. Next time I go to my doctor, Im going to bring my Ipad with me for repair! Thanks for your efficient service!

Je
Review №87

Welcoming staff, efficient and fast. Very happy about the fix of my iphone screen. Will come back if any pb.

Aa
Review №88

My phone had some water damage. Apple was not willing or able to fix or replace any parts. Brian Terada was able to help me in about 20 minutes. My phone is now working better than it was before and I could not be happier.

Al
Review №89

10/10!! So nice and very welcoming! They make it so easy, clear and FAST. I was told my wait time was half an hour. I was in and out in 15. Waiting lobby has water, coffee and snacks. I never leave reviews for anywhere but for this place I HAD to!

Ha
Review №90

Happy to add my endorsement as well. Shattered glass on my iPhone 7, messaged ahead, and waited less than 30 minutes. Nice waiting area with coffee, water, snacks and tv. Honest, personable, with excellent service.

Sa
Review №91

Friendly, efficient service at a reasonable price, would def. recommend.

Co
Review №92

I loved the ease of setting up an appointment to have my iPhone repaired. Being close to Penn Station is great for those commuting to the city. The repair shop has a variety of protective cases to prevent screen damage. During the speedy 30 minute turnaround on repairs, customers can enjoy the perks of Koreatown neighborhood in which its located. I would recommend this to anyone needing repairs.

Sh
Review №93

Great service and quick turn around. I would recommend.

Je
Review №94

So fast and easy. John was super sweet and helpful.

Me
Review №95

Seems sketchy to go up to the fifth floor of a building with no advertisements, but I 100% recommend it. The office is clean, the people are beyond friendly, and their service was impeccable. I went in with an old iPhone, not sure of the problem, and they happily ran a diagnostic test and fixed the issue. Would come here again anytime.

Ch
Review №96

Broke a phone on a Saturday afternoon, and needed it early Sunday morning for the NYC half-marathon. Picked this place almost at random from a Maps search, and we were really pleased. Fast, helpful service and a relaxed waiting area. Phone was fixed in about 20 mins for a fair price. Definitely recommend this location.

Ne
Review №97

Another iPhone repair shop completely destroyed my phone. I went here and got it fixed extremely fast and now it works perfectly. The gentleman was extremely helpful and nice with a free diagnostic. FANTASTIC!

Gi
Review №98

Went to repair my little sisters iphone ! AMAZING SERVICE !! VERY QUICK. Went out to get cash and 15 minutes later it was fixed !! Free snack coffee and water ! Not to mention the guys there were very nice. Great atmosphere while you wait.

Do
Review №99

I highly recommend Iphone Repair Cafe. My 5s was destroyed and the technician fixed it. Im really happy to be able to use it again. Amazing service !

별따
Review №100

I choose this place to repair my iphone because this site is the first one from google search after ad sites.Location has a little bit confusion for me to find (I passed big number 38 at the entrance) After entering the door it is easy to visit.They said my phone screen repair could take 25 minutes and I got my phone within 10 minutes! My phone looks reborn with new screen. All functions works good and screen is perfect.I dont want to break my phones screen but if it happen I will go this place directly.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:#505(5th floor, 38 W 32nd St, New York, NY 10001, United States
  • Site:http://iphonerepaircafe.com/
  • Phone:+1 347-781-5757
Categories
  • Appliance repair service
  • Electronics repair shop
  • Mobile phone repair shop
  • Phone repair service
Working hours
  • Monday:10:30am–5:30pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10:30am–5:30pm
  • Friday:10:30am–5:30pm
  • Saturday:10:30am–5:30pm
  • Sunday:10:30am–5:30pm
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