GARY COULD BE JUST A LITTLE FRIENDLIER. I DO UNDERSTAND THIS IS TOUGH TIME FOR EVERYONE AND MAYBE HE IS A GREAT GUY JUST HAVING AN OFF DAY.
The driver was great! I suggest that you only text the phone number.
Didnt know how to get keys out of the ignition but I shouldve shook hands before the bet
I hope I never have to talk to that man again, he was so rude.
Very helpful this time around.
Absolutely trash. I wouldn’t recommend going through this company and if you do transfer quickly! I tried calling and the guy that answered was like yeah what’s up?I thought I had the wrong number so I asked if it was a towing company and he was like yeah what do you need? So I tell him well my car? I need to know if my car is there. He says no it’s not WITHOUT even knowing what I drive or when it was towed!! So I said the cops told me it would be getting towed there(my car was totaled) then he finally asked what I drive. The whole conversation was completely disrespectful and I just hung up on him to avoid him overworking his brain. The police department should drop this company because it makes them look like they just want cheap business. If I could rate this company lower I would!
I was totally going to use these guys until I read the reviews and saw the owner responding and talking trash on every single review. No thanks.
The guy working on 11.9.19 - raised his voice to us which is poor customer service! We waited 20 minutes and no show. We had to use the ladues room so went to bill Millers which is less the 2 minutes away. I sent a text and that is when he got rude. Cant believe this company is in business and working for the city. Need to rethink this NB.
So......all of us parents should not trust this business to give our kids straight answers. Good to know who to let our insurance companies know who we cant trust. BTW...... we do watch out for our kids......dont mess with university parents.
VERY HELPFUL, NICE PEOPLE. Had a Car Accident a few days ago, they were on the spot to help me, taken my car to their Storage Lot, kept it locked up a few days, then had them Tow it again to the Body Shop. Highly Recommend these guys to anyone in need of Emergency. they are Very Busy.
Tow truck driver was very nice. He met me at the lot to retrieve items from the car. He was very professional and verifed proper documents.
I called to get the price to pick up my vehicle. Then was charged an extra 70$ once I arrived. Was told 50$ of that was for a certified letter. Ironically I never received any such letter and when I called to find out why I was charged for something that didnt exist I was hung up on and now receive no answer. Total rip off.
This company is a FRAUD. The owner Garrison Maurer tried charging me $2,066.00 for towing my vehicle 17 miles. Then raised the price once I complained and contacted the TDLR (Texas department of Licensing and Regulation). I want to protect the next guy from getting SCAMMED by this company. Direct all complaints to TDLR to get Garrison and his shady business put OUT OF BUSINESS!
I wouldnt recommend using this company guy wasnt professional answering I didnt know who I called because they answered with yeah and then asked what I wanted and to hurry they had things he needed to do all with in the first 20 seconds of the conversation
Horrible horrible horrible. Couldnt even see if my car was in the yard. Couldnt get a price.Got hung up on. Horrible horrible horrible
Not always available by phone when I wanted to get to my car. The insurance company had even more trouble trying to pull the vehicle from their yard
Im not fond of this type of business in general. I sometimes veiw them as vultures and pirates. Pillaging and raping their neighbors. A necessary evil I guess.
Comal Towing did a great job getting my family off the road. Driver was very friendly and even offered us a bottle of water from being in the Heat.
Horrible customer service.