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Texas Complete Truck Center
5670 IH 35 S, New Braunfels, TX 78132, United States
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Texas Complete Truck Center

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Au
Review №1

I have a 1993 Ford F350 that I had just purchased. I took the truck to a few different shops trying to get a variety of things fixed. Through a good amount of research and asking around I found Texas Complete Truck. I was thoroughly impressed by the knowledge and quality of work they were able to provide. I ended up driving over an hour to take my truck here. It was well worth it and I would do it again. You will have a hard time finding anyone else with the skill and knowledge they have. Pricing was fair and again for the work its a great value. They were able to fix things other shops had just given up on. Above and beyond exceeded my expectations. Shout out to Justin in particular for great customer service.Great people and great work! I cant recommend them more.

Pa
Review №2

Life savers! I definitely needed help with my Ford F-350 that had not one but two Completely severed starter cables and between the owner, the front desk lady and one of the technicians I believe named Eli they went above and beyond by trying to save me a lot of money while at the same time completely fixing the situation. Thank you for not breaking my bank, taking me in on such short notice and sharing your wifi so I could work. I’m super grateful for the service and all you guys did for me!

co
Review №3

Justin, Jaime and the team replaced a leaking oil cooler and two rusted front coil spring buckets in my 6.0 Powerstroke. The initial estimate was higher than other reputable local shops however they had availability when others were at least two weeks out. I am very happy I chose Texas Complete!! They are friendly, professional and always answer the phone. They updated me daily on the progress and even detailed the engine. This rusty old Northern truck hasnt looked this good in years. After its all said and done I feel I got what I paid for and then some. Highly recommend. Thanks Guys!

Br
Review №4

Elijah was awesome! He was very knowledgeable and confident in his work. Wouldnt trust anyone else to work on my vehicles. He saw that I needed assistance and quickly grabbed the jump box so I could be on my way.Thanks Eli!

Et
Review №5

I brought in my F-150 and they did an amazing job. I had a whole host of issues that they were able to fix! They are extremely knowledgeable and great people. Definitely would recommend and I will be back for years to come.

Br
Review №6

By far most knowledgeable guys I’ve ever taken a vehicle to. Friendly as can be, fair pricing and great work. My new go to. Thx Keith!

Br
Review №7

I called on a Thursday evening close to closing time about a radiator leak. I brought the truck in for work. It was ready to be picked up Friday morning before lunch with a brand new radiator. I definitely was not expecting that. Great customer service and timing for the job! I will be coming back for sure.

Ma
Review №8

Absolutely amazed with the quickness and price they gave me! 100% will be bringing my dodge back if future problems occur.

Sh
Review №9

If you are looking for diesel experts, look no further. These guys overwhelmed me with knowledge. I was guided through the process of tuning my 17 cummins. My truck is running better than ever, ridiculous power and fuel economy gains. I never thought my 17 ram 2500 4x4 with offroad tires could be capable of getting 19.67 mpg. Thank you Keith and Justin for taking care of me!!

Ki
Review №10

Friendly, knowledgeable, fast, and fair. Fixed our locked up brakes on Class B on a Friday and we still got to float the Guadalupe on Saturday.

Jo
Review №11

These guys are honest and knowledgeable . They get the work done quickly and professionally. I have used them for a couple of years for all my truck needs. I wish I would have found them sooner. You can trust them.

K
Review №12

They always get me right in and do great work. Justin and Merlin are always helpful. I would recommend anyone to use this shop.

Jo
Review №13

This center always does amazing workAny trucks needs take it to Justin at Texas complete he will get the job done and have your truck driving like new

Ha
Review №14

Very friendly staff, great service. Very prompt and courteous..I would refer my friends and family...

TJ
Review №15

Awesome. These guys are the real deal. They know their stuff, and dont try to upsale you like dealerships. They back the work they do with no questions.

Ma
Review №16

These guys did a outstanding job with my truck, had them redo everything and it looks like a brand new truck now, would highly recommend these guys If you want the job done right.

Mi
Review №17

TCTC does all of the work on both of my trucks I wouldnt take them anywhere else. The big project was my 1976 Bronco. I dropped it off there for the first time March, 2019 as I had just bought it. I told them no hurry just please go through it. A couple of weeks later I received a call from the owner Keith Dunford. He spent a good hour going through every single detail and options to move forward. I could have easily went the cheap route and just patched it up. However, I wanted it done right and safe to drive my family in. From there Keith handed me off to Casey. Caseys absolute attention to detail and my requests were and continue to be nothing short of amazing. Over the past year Ive had TCTC complete multiple projects on the Bronco. Casey stays in contact the entire time providing feedback and options. Ryan has done most of the work and takes total pride in what he does. He does a great job of explaining what he did and if he recommends any other work to the truck. I never feel like Im being taken advantage of. Anytime I walk into the shop they know my name. Just to throw them off every once in awhile I take my F450 in for service. This is my shop for life.

Ja
Review №18

This place is amazing. Great customer service and great work. They do all the work on my truck and now they have my dads business and I hope I can keep sending more business that way. They do quick turn around at great cost. I would highly recommend anyone to take there trucks there. Thanks guys

Ma
Review №19

Had the parts I needed!! Great place! Go see Merlin!

Lo
Review №20

Nice professional staff who does good work at reasonable prices.

Jo
Review №21

Had gone to other shops an no 1 could figure out what the noise was . They did an fixed it . So don’t waste time an money at other shops !

Er
Review №22

They went above and beyond for me and my family from Tennessee! Thank you so much! If you ever are up in Tennessee near Brimstone Riding Park let us know!!!

Ex
Review №23

If I could leave multiple reviews, I would. These guys have worked with me on multiple vehicles. Recently I brought my new-to-me 92 Full sized Eddie Bauer Bronco. It was in decent shape and in ok running condition, but severely neglected in the maintenance department. I told the guys at Texas Complete that I didn’t want to “build” it but rather do everything necessary to make it a safe and capable off-road toy to take my family out in. Also, retaining road manners was paramount. Once again they exceeded my expectations! Not only did they do exactly what I asked, but they also advised me on a few things that I could take care of myself to save a bit on the budget. It now cruises at 80 regularly straight with two fingers on the wheel. It handles anything I point it at on the trail, then gets back on the pavement and takes us home. I’ve taken these guys a 12 year old Cummins, 12 transit with mystery transmission issues, and now my latest fun machine. Never been let down. Thanks guys, I will be back!

Ro
Review №24

Cant say enough about this place... Everything about this place is awesome!

Da
Review №25

Keith and his staff, especially Ryan and Justin, did a great job on my 2001 Excursion restoration. We did much work to the engine including turbo, injectors, tuning, fixing all non working items including lights ect, rebuilt trans to handle the new power. Front and rear axle swap from 2007, 8 inch lift using Fox, BDS components, custom traction bars and wheels and tires. High pressure power steering pump, custom intake and exhaust, undercoating the frame as well. Overall excellent build for this one of a kind Excursion.

Ma
Review №26

Great environment

Ru
Review №27

Speedy and trustworthy. My 2010 3500 dodge is running better than ever.

Kr
Review №28

Took my Ford here at noon after making an appointment that morning. They fixed the issue by 11am the next day and knew exactly what to look for. 10/10 will be coming back here.

UL
Review №29

I brought my f350 to get work done this place is the best to get all your diesel and customizations for you truck thanks guys

Je
Review №30

Big shout out to these guys did a great job doing a exhaust on my truck, and putting a cold air intake in my duramax great customer service Highly knowledgeable Answered all my questions great prices talk to Chris went that extra mile to help me, will definitely be coming back for more work . Highly recommended.

Ma
Review №31

These guys are awesome. Ive had a check engine light on for months, I was told it was everything from a vent on engine to something with my stereo to my brakes by mechanics from NB to Midland. I told them my problem. They chased down a chaffed wire under the firewall and fixed all my problems. These guys are top notch and really nice guys and work with you. I will definitely be going back to get more work done. Thank you guys for the help. money well spent.

Ja
Review №32

Good service

Wa
Review №33

Great prices and always go above and beyond with service.

Lo
Review №34

They do excellent work

St
Review №35

We had our truck towed to this shop. They overcharged us on labor. When they were almost complete with the work for our truck, they quoted us $2500 for a high pressure oil pump. After we researched the cost and approximate time of labor we realized they were trying to charge $700 over other prices. They even encouraged us to get a quote from a recommended diesel shop. That quote was 1677.00 not $2500! We emailed the quote to Texas complete and argued about their high price. The lowest price they would give us was 1877 + tax. We will not be back and will not recommend them to anyone!

An
Review №36

These guys do a great job! They are always timely and professional and they know their stuff. Great communication. We take all our company trucks here and are always very pleased. They always notify us of any other issues they see with our trucks, but not because they are trying to run up your invoice. They are just looking out for you. Would highly recommend!

an
Review №37

Had my 48re rebuilt here for my 2004.5 5.9. Awesome customer service and being able to speak to the person your wanting to speak to isn’t a pain in the a** with these guys! Can’t thank y’all enough! Had some issues with the valve body I got from another shop. Keith went above and beyond to get me out of the situation. Wouldn’t hesitate to bring my truck back to these guys in a heart beat. True example of how a person should run their business!

ga
Review №38

I brought a 92 dodge diesel which I’d just purchased here for some basic repairs. They offered a ‘bumper to bumper courtesy check’ for $55. I gladly took them up on that. They fixed my AC, my fuel leak, and adjusted my fuel pump. I asked them to take care of any oil leaks and they ran a dye test to pinpoint it and fix it. Well, that ‘courtesy check’ was $105 on my receipt, the truck has continued to leak significant amounts of oil, and they apparently missed the cross member with finger-loose, trashed bolts holding the transmission underneath. The transmission went out before I’d put another 30 miles on the odometer. (I am not blaming them for transmission failure, just curious that they should miss it being ready to fall out) I had the transmission pulled and rebuilt elsewhere, and I’ve got plenty of enlightening pictures. I won’t be taking my business here again.If they’ve reached out to me, I’m unaware, I’d be happy to talk about it.I didn’t stress performance; I asked about recommendations for getting the turbo spooled faster, and accepted a fuel pump recommendation.I was told the dye test would determine the leak point, and after that it was fixed. No mention of secondary leak.No one said anything more about the transmission than that the single plate clutch would make fast shifting difficult.I said the truck would be driven rarely, once a week, not just sitting.I was not made aware I received a discount.

Je
Review №39

Whether you need a tune up, dress up, or a major overhaul, these guys do it all. They are fair on pricing and trustworthy. We have taken over 10 trucks to Texas Complete Truck Center and have been completely satisfied with their workmanship and reliability of the products they install. This organization will put the true meaning of a “Mechanic” back into your vocabulary.

Iv
Review №40

These boys have done an outstanding job anytime i take my vehicles in, they have great customer service and always make me feel welcome. Keith and his guys know what they are doing and makes me feel comfortable that some random yahoos are not working on my vehicles, the pride they take in their work is where it’s at. Would recommend to anyone wanting good quality work done on their trucks.

Ch
Review №41

Had some work done on my Hoopty K5 and they figured it out and fixed it.Im confident enough to have them do some things to my Z71.

Be
Review №42

I have had several problems with my 08 f250, from complete motor and trans rebuild. I found out about Texas complete truck center when no other shop could figure out the issues. I installed another complete long block from Texas complete!!! This truck runs better than new!! I can not express the amount knowledge, professionalism and courtesy these fellas have. I highly recommend Texas complete. They have gone over and beyond what a business should do. Highly recommended

Ro
Review №43

Great group of guys working here. Everyone is knowledgeable and willing to help you understand rather than treat you like a number. Keith the owner is extremely helpful with any and every question you may have. These are the guys you can trust

Pa
Review №44

Experience was awful, just like every other scumbag mechanic shop. My bill was 300$ over where I told them to stop, my main issue was not addressed. I had asked that they call me after diagnosis that didnt happen. manager had a very smart mouth offering to put old parts back on including old gas. Both service writers were flat liars or retards that had yet to be deciphered.Update: spoke to the owner in an attempt to be diplomatic because the vehicle is not running after only 67 miles put on it. He admits to me his service writer was smart mouthed! Wasnt really interested in listening to the phone conversation that he initially offered up. This place is a joke I would consider the customers here with good experiences to be fortunate.1 year later this place is still trash. Never heard back. Low rent, used car lot, scummy tactics.

Ja
Review №45

Hands down the best shop in town!! Doesnt matter if its the weekend or after hours Keith will take care of you. The guys in the shop are very knowledgeable and professional. Thanks for always taking the extra steps to ensure everything is taking care of!

Ra
Review №46

I had a bumper put on at another shop. They supposedly couldn’t get it aligned right. Took it to these guys without an appointment and they were able to fix it. Definitely coming back for any work.

Mi
Review №47

Great, honest customer service. Literature review indicated that engine modifications on my Chevy Silverado might improve horsepower, gas mileage and towing capacity while towing my new RV. Robert took my call, listened to my concerns, and advised against making costly mods which wouldnt give me appreciable returns in terms of performance. He assured me that what I have will meet all my needs, and recommended that I dont have to consider buying a bigger truck. Other businesses mightve focused on making some money out of my call, but Roberts expertise and honesty are noteworthy. Thanks!

In
Review №48

Its been a long time since I have been able to finally trust a place to work on my jeeps and truck. We have been to a few places around the new braunfels area and have had a really bad experience with all our vehicles. These guys explained everything that they were going to do and also they test your vehicle out before you go home with it. Its a great feeling to know I have a place to take my jeep! Thanks guys

Ry
Review №49

Showed up needing some replacement bumpers put on with no appointment. They were slammed and made time to get em put on. I will be doing business with these guys in the future. Good customer service is hard to come by these days.

Be
Review №50

These guys really know what they’re doing. They diagnosed and fixed my transmission instead of taking me to the cleaners. Two other shops in town (not saying any names) tried to tell me I needed a new transmission and that it was gonna cost $3,000. Thanks a lot guys!

Wi
Review №51

Great service, they are reasonable on cost, very knowledgeable. Honest trustworthy. If you need repair/ service on your diesel truck, don’t hesitate to call them.

Ma
Review №52

Great experience and great group of guys to work with! I have taken multiple trucks from fords to dodges to them and they have gone above and beyond to take care of my needs. Keith and his crew were able to figure out and fix the transmission on my 2007 dodge 3500 dually that two dealerships werent able to fix. They stayed within budget and Im very pleased with the performance of this transmission. I highly recommend Texas Complete for any and all diesel truck repairs and upgrades you need.

Ro
Review №53

Very happy to find someone I can trust with my 6.0. Extremely satisfied. Keith knows his stuff. Highly recommend.

Ch
Review №54

Great experience and good honest work. Keith took care of all my concerns and the communication with this shop is 2nd to none. They built me a very strong transmission for my Cummins and returned my truck to its original glory. Im 200+ miles from them but they will be taking care of all my auto concerns from here on out. Their prices on products cant be beat even in this age of online shopping. I highly recommend them for any and all things your truck needs along with any builds or plans you have for the future. Compare quotes from any of the shops around and I doubt youll find better to go along with the quality of work these guys will provide. Thanks again guys for all the hard work!

jo
Review №55

They did an amazing job. Bryan Sanchez worked on my truck. I got an upgraded air intake and airbags on the rear shocks. They have improved the towing and performance on my truck. Bryan went above and beyond to make a slight adjustment on the airbags and came to me so I wouldnt have to go out of my way. Definitely recommend them to anyone needing work on their truck!

Ja
Review №56

First brought my truck to them to get 100k mile check up on my front suspension. Told them there was a clicking in the front somewhere. Zach from the front said they couldn’t find it and the truck was sound. About a month later, the click was totally hard core. Brought it back to them and now it’s the U joints. I get it fixed with them at $906. After being given the run around about when parts would arrive and when it would be finished, I decided to call around and get quotes. Called 3 other shops including Max Altitude. I was quoted $475 from them and $375 from another shop. 2 shops explained to me that it’s not that extensive of a job. I brought it up to Zach and he didn’t really have any smooth talk to say, just explained what they did. I asked Zach if I would even get a dinner out of it because I’m not a 1 night stand kind of person and I guess he thought I was joking. He says he spent more in parts because they are genuine mopar parts. I looked up the parts on the Dodge/mopar site. They cost a whopping $102 a piece. My truck is not clicking anymore, however I totally feel dooped and lied to. Buyer beware. They did lower the price to $816, still almost double than Max A.

Ri
Review №57

I would like to thank Keith and all the men that worked on my 1998.5 Dodge 3500. I lost 5th gear while towing my 5th wheel from New Mexico and they where able to get repairs done and have me back on the road within the time needed to get me to my destination. Great service THANKS

Th
Review №58

I spent about three days calling around to all the diesel performance shops in the New Braunfels area and decided to give Texas Complete Truck Center a shot. I have a 2014 F250 and needed some work done on my exhaust, nothing fancy, so I wasnt too worried about trying a new shop.I spoke with the gentlemen at the front desk, and all were extremely knowledgeable. I am new to the 6.7L Powerstroke, and it felt good speaking to others that had in depth knowledge about the engine. They even advised me of other components that are known to fail, without pushing me to make a purchase.The work was completed below the estimated price and sooner than I was initially told. Looking over my vehicle, I didnt see a scratch, dent or fingerprint so it looks like they took good care of my vehicle.I will be returning to Texas Complete Truck Center in the future and will recommend them to my friends.

Li
Review №59

Shout out to Keith (and the rest of his crew) at Texas Complete Truck Center for going truly above and beyond on my F250 7.3. I met Keith a year ago at a dealership where he talked me out of buying a truck and went above and beyond to help me find one elsewhere. I followed him as he started his own operation to his brand new location in New Braunfels. This is a mechanic that you can TRUST (sounds like an oxymoron, right?). To get the job FINISHED, only what NEEDS to be done, and to get it done RIGHT the first time. Seriously, check this guy out when your diesel needs ANY kind of work.

We
Review №60

These guys deserve more than 5 stars they went above and beyond to take care of me hands down the best.

Re
Review №61

Honest and reliable

Br
Review №62

Great folks, great work sincerely care and do their best. Why would you go anywhere elseThanks!

Th
Review №63

Fast, friendly service. Great team.

Cu
Review №64

Its a Saturday. Youre 1200 miles from home in a massive town and the 4R100 transmission in your 7.3 Excursion decides to take a crap. A quick Google search leads me to Texas Complete Truck Center. They are closed. I decide to leave a message on their Facebook page. Within 30 minutes I get a call from the owner, Keith. They, no kidding, have a beefed up 4R100 sitting ready to go. I get my wounded baby towed to the shop by 11 on Monday morning. By 330 the beast is on a 100 mile road test because Keith wants to make sure its ready for the trip back to Ohio. So here we are 570 miles into a trip back home. This thing is running like a scalded dog. Do yourself a favor and take your ride to them. You will not be disappointed. This performance diesel shop is a class act!Curt RodgersOH-IO

Ro
Review №65

Very friendly and knowledgeable staff. This is the place for all your diesel repairs.

Ma
Review №66

I want to thank Justin&Zach and all the guys at Texas complete! Once again they went above and beyond to get my truck ready for LST! If you need ANY MECHANICAL work done call these guys! I finally found a diesel shop I can trust. Thank again!

Ch
Review №67

Would give this TCTC a 10 star rating if possible.Whether working on my 20 year powestroke or my wife 2011.Friendly service and gets the job done.Great for rebuilds on the old powerstroke, pullS better than when I bought it.Would recommend these guys to anyone with a diesel for sure.

Du
Review №68

Got wheels tires and my front end rebuilt on my 05 Sierra great guys great work. Drives like a new truck.

Jo
Review №69

Great service with very knowledgeable staff. Did a great job with my Jeep

An
Review №70

Its a shame that people like Brian Newhouse Jr. leave reviews based on their ignorance of general mechanics and how things work. It sounds like his vehicle had a completely separate problem not related to his transmission, yet Keith and the guys at Texas Complete Truck Center tried to help him out anyway. I researched every diesel shop in and around New Braunfels before I decided to bring my 05 Powerstroke to Keith and his guys. What sealed the deal for me was my first interaction with Keith and the way he explained every single detail to me in regards to bulletproofing my truck. Keith walked me through his shop and talked to me about different vehicles he and his guys were working on. It has been several months since they have worked on my truck and I have been 110% happy with the service that I received. I return to the shop frequently to ask Keith about future modifications that I have in mind, and he has ALWAYS been available and more than happy to educate me on the pros and cons of my plans. -- Anthony Pitzer

Ed
Review №71

Big Shout out to our #1 mechanic. Thank you for staying open for us on Friday night late to service the truck. Thank God the brakes locked up in New Braunfels.

Da
Review №72

These guys know there stuff and will knock out a job in no time

Ly
Review №73

If you need your diesel truck worked on this is your place

Br
Review №74

Staff knows diesels, they perform jobs well and actually care about your vehicle.

Jo
Review №75

Great, honest, people doing good work

Re
Review №76

Good truck help, tricked our truck out

Br
Review №77

Texas complete truck has been the worst experience Ive ever experienced dealing with Kieth and his guys has been a nightmareI was promised a three day transmission job and three weeks later it would be ready in a week after two cores and 3800 buck got my truck back its been in And out of the shop ever since with transmission issues less than 3000 miles on this transmission Id never go back not even for directions

G
Review №78

Honest and Reasonable..

ZE
Review №79

Best of the best

Sh
Review №80

Serious about all trucks!

Information
100 Photos
80 Comments
4.7 Rating
  • Address:5670 IH 35 S, New Braunfels, TX 78132, United States
  • Site:http://texascompletetruckcenter.com/
  • Phone:+1 830-837-5998
Categories
  • Diesel engine repair service
  • Car repair and maintenance
  • Diesel engine dealer
  • Engine rebuilding service
  • Off roading area
  • Oil change service
  • Tire shop
  • Transmission shop
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:8am–6pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Highlights
  • Identifies as veteran-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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