A True “Peace of Mind” as their billboard states. Having Come in from Alaska, to get a new vehicle.After a long hectic week of vehicle shopping we were Ready.!!Having seen the vehicle at Blue Bonnet we hadA Great day & experience with our salesman “Sam” Charles Boone. Bought my new vehicle within hours.Our questions, needs, concerns, were answered with knowledgeable, friendly, attentive customer service. Thanks BBFord Certified
THIS WAS THE BEST CAR BUYING EXPERIENCE WEVE EVER HAD!!!!My Wife & I were in the market for a Minivan for our growing family. After searching online & finding a van we liked, the previous car dealership we had went to failed to give us any customer satisfaction & didnt even attempt to help us get the car we wanted. Couple of days later I found this vehicle on the Bluebonnet Website & Robert contacted me right away for us to see it in person & test drive it. We fell in love with it right away!! Robert was quick getting us the purchase order so we can finance through our bank & didnt haggle or try to steer us into financing through them (which the previous car dealership try to do). Robert stayed late for us to be able to sign off on the car & was very friendly to my family. He assisted in getting the process done as fast as possible & any concerns we had he handled them right away. And Tonight we got to go home with our new vehicle!!! Thank you so much Bluebonnet!!! I highly recommend this place if you are looking for a vehicle. Im so glad we didnt get the car from the previous dealership. BLUEBONNET CERTIFIED ROCKS!!!!!
Easy going sales people. Straight forward pricing and easy on the paperwork. I got a great looking vehicle at a more than fair price.
Okay!!.. Me as a Local Guide to give my input here, I will be very honest with everyone!!.. I traded my Super Duty Crew Cab with very low Milage in and bought a Kia Sportage with low Milages, but even the Sales Person was very Funny and not pushy at all, the Information I received for my Trade In Truck was wrong and actually not FAIR to us as Customers!! After negotiating back and forth I payed a very good Amount towards my New SUV, but the Financing Part was a bit Tricky ( just to say it nice here!!), whilst I was promised to receive my Payout on my Truck as a Cashier Check same Day, I had to wait 10 Days for that to happen!!.. My New Car was NOT detailed or washed neither, very dirty in every Area.. but we got a 3/4 full Tank, after leaving my Truck with the same Filled Tank!!.. Manager Drew, told me about there Policies and why I cant get my Check same day or not even in 4-5 Days!!.. 9 Days later I called back and I was told he was on Vacation now, but next Day after 3 pm I can pick up my Check!!.. Everyone in there just wanted to get rid of me.. lol . Guess I was a bit more aware of the TRICKS of Car Dealer.. 😁lol... but I detailed my New Car over 3 Days and now I am pretty okay with my BUY!!.. TIRE CHECK LIGHT WAS ON BC OF LOW PRESSURE, which they havent checked at all..!! So, with that said and being honest here as I can.. Just be aware of Dealers selling Tactics and dont buy ANYTHING you dont asking for, otherwise you end up with a couple more of Thousand $$$$ on your Contract!!!.. I would buy there again, but under now different Conditions and everything in writing !!! 😉👍🤔🙄😁👍😉
Hands down one the best dealerships EVER! Ask for Coby if you ever need something related to service and parts. He’s an amazing service manager and his guys will take care of you. They are very professional, knowledgeable, and caring. The level of service they gave me was amazing. We stopped here needing some help and Coby looked out for us. In this day and age it’s hard to find people that says “I got it, let me take care you”. Even the sales team is amazing. Thanks Coby, you’re the best. Sooooo grateful!
Wonderful experience. Robert C gave us great service, the finance department made purchasing easy, vehicle was exactly as promised. Would highly recommend this dealership.
If you ever need a car this is definitely the place to go. Everyone is going to take care of you and make sure you leave with a smile. Robert worked with my girlfriend and I. He made sure that our 3.5hr trip up to NB from South Houston was worth our while. What do you know? It was. We love our new car.Also, Rick is a wonderful manager and the financing was so smooth. Everyone was wonderful!
BUYER BEWARE: The overall purchasing process was great. I researched and knew what car I wanted so I was in and out of the dealership rather quickly for a car buying experience. HOWEVER, shortly after buying my car I could hear a ticking sound in the engine. Two months later my car battery died on me and I had replaced the battery. The ticking sound was still there so I took my car to my local mechanic. I learned I had worn and scarred Camshafts which would cost $4-5k to repair! Yes, thousands! I called Bluebonnet Certified back and they told me to bring my car down and they would work with me. Basically they would be willing to make a deal for another trade in and “maybe” take on some of the costs of repairs. I requested to just get help on repairs and was sent person to person who couldn’t help me out until I landed at Bluebonnet Dodge 3 miles away. It still costs me nearly $4k to repair just after buying my car 3 months before. I would recommend not buying from here because it seemed no one truly wanted to help once they learned I needed major repairs to my car that I purchased just months before.
Thank you ! I truly appreciate the hospitality we were given today. Robert made the process fast & well worth the drive. It is very hard to satisfy my husband with these types of purchases being we do these about every two years. We were not disappointed and feel y’all gave us the best deal possible for our trade & the new vehicle. Y’all will definitely get our referrals to anyone in the market for a vehicle & we’ll be back for our next purchase.
Big shoutout to Robert Camareno for giving me the the best car buying experience I’ve ever had. After shopping online, I found the truck I was interested in. The dealership contacted me and I set up an appoint. I came in, test drove the truck and got an offer for my trade in. I was given fair value for my trade in and the truck I wanted to buy was at a fair market value price. Their finance department worked with my pre-approval and even found me a better loan. The process was straight forward and an enjoyable experience. Who really says that about car shopping? If I could give 10 stars I would and if I could make a personal recommendation, it would be to visit Bluebonnet Certified and ask for Rober Camareno.
Purchased a 2019 Ram Limited from Bluebonnet. Eric Barrientes helped me get a good price for my trade-in and made the whole purchasing process so easy. Eric also provided me a thorough walk through and demo on all of the new truck features. Be sure to ask for Eric Barrientes.
I just purchased a Dodge Challenger and Doug was my salesman. His first words after introduction were that he would never try to sale me anything. It was a refreshing experience as opposed to the typical car dealer pressure. I knew what car I wanted and was pressed for time but Doug was very accommodating. I highly recommend this dealership and will be referring everyone I know. Thank you Bluebonnet!!!
The team at Bluebonnet Certified is excellent. The long-distance buying process and delivery was seamless and positive. Robert and Taylor were very helpful and easy to work with. Robert patiently and pleasantly answered my excessive questions. I’d definitely buy again here!
GO SEE DOUG!!! My experience at Bluebonnet was EXCELLENT! From the moment I sent the inquiry online looking for a tow rig, to the customer service assistant that connected me to Doug Baswell, to the Sales Manager Taylor, financing, the whole thing was a GREAT experience!I was looking for a very specific piece: White Dodge 3500, crew cab, 4x4, 2012 or older (*pre DEF fluid) HO Cummins, Automatic, low mileage (@100k or less), 40/20/40 front seat, and then must pass my visual inspection. and it did, almost, more below ;)DOUG NAILED IT! He looked and looked, found me the exact truck at another lot. I came down, and knew I liked the truck. while walking around it, noticed some condensation in both headlights. fast forward a few weeks after they had cleaned it up, and I took delivery, I noticed during rain and car washes, the condensation continued relatively regularly. Long story short, one phone call to Taylor, a few days later drive down, and met Coby, service manager.Coby was AWESOME! I came in, was introduced to him, he walked out looked at it, and asked me to schedule another day, he wasnt expecting me. When I explained how I had scheduled this day, he handled it like a pro, and made me feel great about my decision to do business there. Service after the sale is paramount! I prepared for a few hour wait, settled into the customer wait area and working on my laptop. No sooner than I finished a few emails, Coby returned keys in hand, big smile, and says It is all ready to go Mr. Adams! ... I was blown away.Hands down I will be a loyal advocate, and it is no wonder people drive so far and wide to buy from this great family owned company!Great Job to the ENTIRE team at BLUEBONNET Certified!!!Happy Customer,John and Meme Adams
My wife and I purchased our second vehicle from Khalig Auto Group last month, (this time from Bluebonnet Certified). Great group of folks- outstanding customer service from Doug (sales) and Cobey (service manager). I’ll say this: sometimes things (through no fault of anyone) don’t go perfectly- and when they don’t, it’s great to have a team of folks that have the willingness and ability to fully address the customer’s concerns- KAG is no small time enterprise without the resources to get things done right. I choose to always do business with this group because they handle things properly without any b.s.-Outstanding service from receptionist to management- Go see Doug for a great experience, backed by a large company with the wherewithal to get things done right. Cheers and thanks!
When you go you should ask for Robert C he made my experience a great one he was knowledgeable about the car I wanted and even the situation that may have posed a hiccup. They not only consider your desire but exhaust every avenue to get you the best deals. I would rate it a 10 star if they had it just go ‼️
I just bought my dream car a fully loaded Durango at BBDodge Robert C was so helpful and supportive as I was doing most of my transaction over the phone he sent me all the pictures I asked for answered all my questions assured me and reassured me this was the best buy for me and it truly is. And when I saw the car in person it was even better than expected. Thanks so much Robert we will be back to buy our Ram next!
Robert Camareno did a great job getting us into an awesome deal of a car! He worked quickly and had us down the road in it in just a few hours. We visited him about a year ago and he recommended we pay on our current vehicle for a while to help us into a better car, and he was right! He knows his stuff 😊
Great Company...Top Notch Service!!! Came In To Meet Big AL Who Is A Salesman With BB. He Was Very Helpful With My Search For A Hyundai Genesis And Showed Me Other Cars As Well. Ask For Big AL And Hell Take Care Of You Right!!!
Purchased a vehicle there and in one week had a problem took it to them they basically washed there hands set no warranty not there problem no more.Reassured me it was a good vehicle basically they just cleaned everything in sold it.Not a good place to purchase anything!!!!
Terrific service - Big Al took care of again as he did for 2 of our other vehicles! Thanks again Al
Robert C. was a big help in the purchase of my used Raptor! He was very prompt in response to my call’s and texts, he even came in on his day off to help me with my purchase. Not only that but when I arrived he had the truck cleaned and waiting for me to view! If that wasn’t enough, he then agreed to honor my carmax trade in value!Beyond pleased, I didn’t think it could get better but when I had forgotten my garage opener in my trade in, he shipped it back to me!Great man! Highly recommend if you go to bluebonnet ask for Robert!
Great service. Great experience. Very reasonable prices. Get with Robert. Hell take care of you.
Very quick and easy purchase! Thanks Robert!
My Parents had been looking for a new vehicle and had some bad experiences at other dealerships.We contacted Robert Camareno at Bluebonnet Certified after reading great reviews online.Well those reviews were right! Robert and his team are honest, straightforward people. They made the car buying experience a pleasant one. My parents couldn’t be happier!! Thank you, Robert!
Robert was great, and went above and beyond what I expected. Will definitely check with him when we are ready for our next vehicle.
Robert was very helpful, and got us through the car buying process seamlessly. Thanks for the superb service!
Robert C was amazing!! Found the used vehicle we needed for my parents, credit app and details all over the phone and within hours we were driving to sign and pick it up. Thank you once again bluebonnet!
I want anybody that is searching for a vehicle, to check on-line & contact Mr Robert Camenero. He is caring, honest & very considerate of your wants & needs in a vehicle. He made the buying experience so easy that we will definitely come back & also refer others to him. If there were 10 stars, he would definitely get all 10. This young man is so respectful that it is heartwarming to see values were instilled in him by his parents. Be yourself always, a caballero. Thank you so much Mr Camenero, Abel loves his truck.
Thank you Robert C. for making our experience great at Bluebonnet! We were able to go into the dealership with no issues. Robert took care of us and found the truck my husband was looking for. He put in tremendous effort! 😊🚘
Do yourself a favor and ask for Robert. In all my years this was BY FAR the best buying experience I’ve had. Small dealership with strong values and a commitment to their clients. The folllow up after sale has been great and I would send all of my family and friends to them! Thank you Bluebonnet!!
I have bought 4 vehicles with these folks. Get a great trade in value every time. And get in the truck I want not what they want to sell. Will continue to do business with them. Thanks Robert Camareno. Ill probably see you again in a couple years. 😆This guy listens and works for the buyer.
When I got to the dealership Mr. Key has a very calm quiet place. The cells when I made the appointment with arrived on time with the car and a full tank of gas In a 2019 Chrysler 300 and offered me to test drive it. Very nice car. My experience with the salesman David was a great experience. We came to an agreement on the price in a timely manner,. The finance guy was pleasant and very informative. It was an all around great experience rhode seen car through you guys. Thank you
Thank you Robert C. For the outstanding job you and your team did to make my truck buying experience quick and easy! I highly recommend if you are in the market for a vehicle stop in at talk with Robert.
This is undoubtedly best dealership Ive ever worked with. No pressure. I didnt feel like I was getting screwed the second I walked in the door. Rob C was my salesman and he was very helpful. I had a major issue with a vehicle and the dealership acted quickly to resolve my problem. I can guarantee that the outcome would have been very different at another dealership. I will make the drive back here for all of my future purchases. Go here if you want to feel like your business is appreciated.
This dealership was tryingnti sell me a used vehicle that had 4 owners. The vehicle was As-Is with 147K on it, but the salesperson informed me that they would not go down in the price by no more than a couple hundred. I was looking at a 2013 Ford Expedition. It had noticeable damage, rust, and scraps of it being in a accident. Why would I pay 13,500 for a vehicle like that. All the salesperson offered was 200-300 off of the price, bit the dealership would get that back in TTL. Cmon, you have to come with a better offer than that!
It Was Really Awesome. The most thing we probably appreciated is that it didnt take All Day. We have bought vehicles in the past and your whole day is spent there. It also was very nice that Robert Camareno came out Friday night to help us as they were closing. And didnt even act upset about it. We normally never do that because I know when it is time for me to get off work that is what I want to do.... Go Home and Be off Work. Thanks again Robert Great Customer Service
They gave me a fair price for my trade-in.Robert C. was very professional and courteous!I will definitely go back the next time Im in the market for a vehicle!
Robert Camareno facilitated the best vehicle shopping experience and purchase. From my first text to my final signature he and the team at Blue Bonnet Dodge Certified earned my recommendation. Give Robert a call before you make your next purchase.
We had a wonderful truck buying experience with Carlos, Drew, and Taylor. They gave us a fair price for our trade and a great deal on our new truck. We had our children along on our several visits and they were very friendly and accommodating. Al kept the kids entertained and was a great, telling us stories and passing time while we had to wait to sit down with finance. We worked on the financing piece with Tom and he was great, prepared and gave us all the info we needed to make an informed decision. This is not our first purchase from Bluebonnet and wont be our last!
Robert C. Thank you for making this the fastest, easiest and hassle free car buying experience that I have ever gone through. I love this truck!
I love Bluebonnet!My car experience with them was amazing.I had an appt with them on a Saturday morning, I arrived early to look around. Robert my sales rep was already there to help me get started. Test drove and was out of there pretty quickly.I couldnt drive home the new car so they delivered it to my house. That was soooo awesome!
This is Brett M. --I am borrowing this google acc. to make this review. Bluebonnet certified used cars is a top notch organization in every way. Robert Camareno was extremely helpful and responsive while answering all of my questions about the truck that I bought. When I rolled out of that dealership, I had no worries about the deal that I had just made. I drove up from Houston to buy that truck, largely because the dealerships that I had gone to recently here in Houston made me feel uncomfortable with their high pressure tactics. The next time I buy a vehicle, I know where I am going to.
Shout out to Robert Camareno and everyone at Bluebonnet Certified for making it easy to drive off in the vehicle i was searching so long for. They were really helpful and so courteous.
Robert at BB was a joy to work with.... very knowledgeable and got us in a great vehicle with a great deal. Great vibes throughout our experience. Very happy customers..... 👍
I love Bluebonnet! The sales are very knowledgeable and they do not push you into buy a vehicle. They give you the information you need and when you are ready to purchase a vehicle they help you out 😉.
My husband bought his truck from Doug. He had a very pleasant experience and Doug was wonderful. He was very knowledgeable and personable. Doug is a strong Christian and is not afraid to share the gospel of Jesus Christ with his customers. I would highly recommend this dealership to anyone and if I am in the market for a new vehicle I will go there first. Thank you Doug for your time and for a very pleasant experience.
Had an amazing car buying experience with Robert Camareno. He went above and beyond in every aspect of the transaction. Robert epitomizes the values of integrity and customer service. Hands down the best dealership experience I have had over the last 24 years!
Robert was great to work. He was very patient and helped me figure out what I wanted. Low pressure and friendly - I would highly recommend letting him help you pick out a car.
My name is jessica I had the pleasure of having al assist me on getting into a car. It was fast and smooth pleasant experience. I’m so happy with my car! Thank you al!!
Big Al was very helpful. He went above and beyond to make our experience pleasant. They worked with us and our situation with no questions asked. If you need a great car go see Big Al hes amazing!
When I finally found the car I wanted to get, after searching for a couple of months all through out the continental US, I finally reached out to BB Certified. Robert contacted me the same day and from there, it was all easy streets. Robert answered all my question, provided all my requests for the cars info, provided additional pictures of the car, and pretty much accommodated everything I needed. I came from ETX and drove all the way to New Braunfels to pick up the car. Everything was ready when I got there. Pricing was very competitive and was actually below average price so I did not have to haggle anymore. All in all a very pleasant car buying experience for me. Never have I had an easier car buying experience ever. Everyone was nice and accommodating. I would highly recommend reaching out to the dealership for your next car. I know I would! Thanks Robert! Thanks BB Certified!
It was such a pleasure working with Jon Noel. He made our buying experience so easy and stress free. He went out of his way to give us a great deal on the vehicle we purchased. I would definitely recommend to anyone interested buying a vehicle to go to bluebonnet certified used cars and ask for Jon! Hands down, this was the smoothest buying experience we have ever had!!! High Five to Jon at Bluebonnet!!!
As far as used car dealerships go, these guys have many lots of different brand cars available. Best feature is that the price is listed in large numbers on the front window, so if you have a set budget you dont need to waste time going to look at every window sticker. Good service. Drinks and popcorn while you wait.
I had an amazing experience at this dealer. Jeff McCullough was my salesman and he was fantastic. This place is truly no pressure!!! Excellent prices, trustworthy and helpful. I got there at 4 or so and was home in San Antonio by a little after 7. I couldnt believe it!!! Excellent, award winning service. Good job guys :)
I came in to just look @ a vehicle I saw online. I was shown the truck quickly & got to test drive it as well. There was no pressure to buy, only to make sure I actually liked the vehicle before proceeding any further. I decided to move forward with the purchase. Big Al & Tom are both great guys, they answered ALL my questions (without hesitation), kept me informed of every detail of the purchase & made sure I was satisfied...all the way to when I drove my new (to me) vehicle home that same day.
I found a truck I wanted at the best price I had seen, and worked with Robert Camareno to quickly get a deposit down over the phone and start paperwork while I drove to New Braunfels.When I arrived, he had the truck cleaned and ready for a test drive. The longest wait was about 45 minutes for the finance office while another customer finished, but even so we were out of the dealership in approximately 1.5 hours. Smoothest car transaction I have been a part of and would buy there again.
Great place to buy a vehicle our salesman Robert Camareno really helped us out great guy went above and beyond for us saved us a bunch of money couldnt be happier with my experience there
Very fast and easy transaction with Al. He even stayed extra late to complete the sale. There was a bit of confusion as to where my vehicle was located but it was resolved very quickly. Jill was amazing in getting my financing paperwork together. Would definitely recommend to others!
We had a great experience here purchasing a Dodge Durango. We worked with Doug who was awesome. He was patient showing us all kinds of vehicles until we were happy with one. He was very relaxing to deal with also. Going through financing was a breeze as well. So great after a terrible experience in San Antonio. Come here and get treated right!
Had an excellent experience with Tom Johnson at Bluebonnet Chrysler Dodge. Ive never been a fan of car shopping and dealing with salesman but Tom is the guy you want to see when dealing with car shopping! From Tom to the sales manager Taylor Atkins, to James the finance guru, this was absolutely without a doubt the best and most pleasant buying experience Ive had when shopping for or buying a truck. I will continue to buy from these guys and recommend them to everyone.Ronny
Big Al was a unique salesman. Instead of hovering over you he gave you the freedom to look things over for yourself. Tom in finance was able to get us in a payment that was doable. Happy customer😁
Robert C. Best salesman ever!!! Will only buy from him! Just bought my 3rd vehicle from Robert
Robert M. Camareno, Best sales consultant.We had no hesitation whatsoever, I highly recommend him.
Very pleased with the service of the people here! They found what truck I wanted and helped be get the lowest price. Jon Noel was incredibly friendly and professional! Highly recommend
Doug was great. Not pressuring in any way. Customer service after the purchase has been great with a few things found after taking delivery. Would definitely recommend for your vehicle purchase.
I looked at cars for a month before I found one that met all my wants. From first contact to closing the deal Robert Camareno made this the easiest car purchase. Will return for future purchases.
This is a dealership that really stands behind the vehicles they sell. Robert, our sale consultant, was great to work with and went above and beyond to make sure we were satisfied with our purchase. I would definitely purchase from here again.
Robert was great! It was a very smooth transaction.Everyone we dealt with was very personable and I absolutely love my new vehicle!
Everyone I interacted with was very cordial and pleasant despite the late hour. My wife and I went to test-drive a Dodge Charger and we ended up driving it off the lot. Two thumbs up to this dealership.
I went to Bluebonnet in New Braunfels Texas no, on my way to another Dodge dealership. I met John Noel, an excellent salesperson who actually listened to what I wanted. So I bought my Dodge Ram from him. And it truly was one of the easiest experiences Ive ever had. I will definitely buy another vehicle from him in the future.
BIG AL sold me a 2008 Dodge charger and it wass the most amazing experience. He was very low pressure but very informed on the type of car I was looking for. He made me feel welcome and important. I would recommend blue bonnet and Big Al to all my friends.
Quality vehicles at a great price. Everyone from management to the detailing personnel work hard to get you into the vehicle you need.Thank you Blue Bonnet
Doug Baswell is a man of faith, waiting to serve you and your needs for a new automobile. Shoots straight from the hip with no pretentious sales jargon. Very pleased with his help and kindness in making our minivan purchase.
Excellent experience, straight forward pricing and financing.Found my dream car at the right price! Will definitely recommend to family and friends.I worked with “Big” Al! He knows his stuff.
Best customer service I have experienced in a long time...ask for Robert. He really went out of his way to understand and act on my needs
When you purchase a car from Bluebonnet certified from Big Al youre going to have a really great experience! Drew helped pick out the car that Im driving away in and Jill made the financing and paper signing a breeze. Youre going to love this place.
My wife and I recently purchased a SUV through this company and Tom Johnson was our sales adviser. What an incredible and refreshing change it was to deal with him. We had been to two dealers previous to look and test drive SUVs and it was high pressure from the moment we walked through the door. Tom Johnson on the other hand was relaxed, low pressure and low hassle. I called ahead and he had the exact vehicle waiting, he gave us room to talk when needed and it was a pleasure to deal with him. The finance department worked hard to get us the APR and payment we could work with and were also polite and professional. If your looking for a certified car I wouldnt go anywhere else. Great Company and great people. Thanks Tom, we are so happy with the SUV.
Chris helped us out and was awesome! No pressure, we test drive it in our own so there was no high pressure. We got a great price!
Overall a pleasant experience when I purchased a vehicle from Bluebonnet certified. Robert Camareno and all the the staff were vary helpful and friendly, would highly recommend.
Big al was extremely helpful. No pressure and thoroughly went over the options that were available to fit my needs. Great customer service! I will be doing business with this dealership in the future.
As always with Bluebonnet had a great experience. Alan and Steve were great, answered all of our questions. I live on the west side of San Antonio and it is well worth the drive to New Braunfels for the type of treatment we are given there.
This was one of the best experiences. My salesman was very helpful, he took us around to several different vehicles really spent a lot of time with us and we didnt feel rushed at all.
Salesman was ruined and it was disappointing how he treated us very disgusted with his attitude. He tried to over take the conversation was not listening to anything we said about the vehicle we had inquired about. Just plain nasty as a person. Like will definitely not be shopping here.
I would highly recommend staying away from this dealership !certified really means nothing! I purchased a vehicle that was certified & supposedly accident free. come to find out it has been in an accident !dealership unwilling to help in any way shape or form ! Anyone can sell a vehicle .it’s the quality customer service that comes after The sale and this place does not have it ! Although the manager did tell me to have a good weekend ! Stay away from Bluebonnet certified !
I just bought my first used car here and I had a better experience then when I bought new car. We have been looking every where for the best deal for the past month and never felt comfortable working with anyone until we walked onto bluebonnet. No one pushed us to buy anything. i had two small kids with me so when we left I was able to deal with them by texting information and price. I feel we agreed on a very fair price and could not be happier. All I did next was come in and sign the paper work which was also trouble free and quick.Thanks to Chris Campbell and the management team for working with us. We will send people your way and be back to buy our next used car.
This is the worst customer service that I have ever received. DO NOT GIVE THEM YOUR PERSONAL PHONE NUMBER. They will harass you tirelessly until they get what they want. There was a severely lack of professionalism displayed from the general manager, DREW and the salesman. THE GOOD REVIEWS THAT ARE DISPLAYED HERE ARE BRIBES IN WHICH THEY GIVE FREE CAR WASHES IN EXCHANGE FOR THEM. The smiles are just a facade, they are just looking for a quick profit. BUYER BEWARE.
They had the exact vehicle that I was looking for at a very competitive price. The salesman Clint Laubach was able to get the deal done quickly and we were in and out in less than two hours, including financing. Highly recommended.
I had a good experience at bluebonnet certified. Friendly folks eager to assist with buying a car. They also have access to a large section not on their lot. Matt was very friendly and went out of his way to find the right car on lot.
Robert was great helped me out a lot. Very nice and friendly environment. Easy to ask questions no pressure to buy.
Fantastic service!! Just bought my new BMW Z4 here at Bluebonnet Dodge New Braunfels and I couldn’t be more happy with the car, the service and the outcome. Great inverntory! Great prices! Awesome people!! Definitely recommend and a big thanks to Big Al and Drew. Made me feel very welcomed and confident about my decision!
“Big Al” was amazing! He let us look at our own pace, test drive and was direct when dealing with us. Within 30 minutes we were approved and doing paperwork! Our credit is not the best - but they made it happen! To top it off, their internet was down because of the weather - they improvised and made it happen!!!!!!! I loved the clearly marked pricing and extremely fun environment! We will recommend BlueBonnet Certified and Big Al to anyone looking!!!!!
Great experience. Got exactly what I wanted for in a truck, the options, and a payment. They gave me what I wanted for my trade. The salesman (Tom) was friendly and willing to work with me and whatever he couldnt the manager (Taylor) made it happen. A++++++ Purchase, I highly recommend.
We have purchased 2 vehicles from Big Al. Each time was a great expiernce!! The sales manager Taylor was extremely helpful as well. When it comes time to trade in well absolutely return!!
I have not purchased a vehicle, but I dealt with them on a service issue concerning a mutual customer. I needed a signed bill of sale to provide for insurance purposes as I am their Insurance Agent. After calling and leaving several messages for the finance department without a call back I was put through to a sales person. He faxed me an unsigned copy. I called and let them know again that I needed a signed copy. The sales person I spoke with was extremely rude and unprofessional. He cut me off mid sentence and said That is all you are getting and hung up. Seems after they get your sale, and your money they do not want to further assist you.