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Pampered Nails & Bar
355 New Albany Plaza, New Albany, IN 47150, United States
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Pampered Nails & Bar

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Mo
Review №1

Love Pampered Nails! The atmosphere is so warm and inviting, which is something that other nail salons usually lack. Chris did my full set, and after showing him the vibe I was looking for, I told him to do whatever he saw fit. They are STUNNING! They have some of the most talented nail artists in the area, and their services are incredibly well-priced for the quality. Cannot recommend enough for manicures, acrylics, and nail art :)

La
Review №2

They were amazing. Very respectful and friendly very clean and welcoming good choice of music as well. It was well worth the long stay my nails look amazing my toes are cute as well and yes Phillip I did the review LOL

Pe
Review №3

Pampered is so good!! James was my nail tech and he made great suggestions and was super nice. I came in with a photo from Pinterest that most other nail salons wouldn’t do and they did it! Highly recommend

Tr
Review №4

Everyone is Just SO nice and Funny!! Peter AND Brian are the Best!! The inside of the salon is beautiful. So Colorful ❤💛💚💙💜and Bright!! Reasonably priced too!!✌(◕‿-)✌ Tracey❤ My nails 𝙉𝙊𝙏 Acrylic....I had Gel polish applied😊 nice color in anticipation of Fall 🍂🍂🍂🍂

Sh
Review №5

I went to them because I was confident that they could draw palm trees. The tech that was doing my pedicure tried three times and couldn’t it right so I told them to just do flowers. The flowers were not good. When I got my nails done I ask the tech if they could do flowers and they put a small flower sticker on one finger. Then I had him to repolish my big toes. My toes look awful!!! They didn’t seem to care I walked out not satisfied and it looking awful. I definitely won’t be back.

Mo
Review №6

My pedicure didn’t last as long as it normally does, although my nail technician may have only done 1 maybe 2 coats of polish? The interior space was was nice, and the pricing was reasonable.

Sh
Review №7

This is the 3rd time I have left due to waiting for over 45 minutes with no one even checking on me and giving me any sort of timeline. The previous time I went, my feet soaked for almost an hour. I dried my own feet off and left. I used to love these guys and even recommended them to a friend but I just can’t give them any more chances. The obviously don’t value me as a customer or my time.

Ke
Review №8

Rich did my nails! They’re perfect! Exactly the shape and design I wanted and so patient!

An
Review №9

I absolutely loved my first time visiting Pampered nails They were really busy but worth the wait I will be returning

Ab
Review №10

Chris did such a good job, I’m in love with his work! He’s very neat and professional. He takes his time so he can make your nails PERFECT. I highly recommend him!

Je
Review №11

Great atmosphere, very clean and relaxing. Staff is always warm and welcoming. I stopped in once for a manicure about a year ago with my sister because it is very close to my home, it’s now become a frequent stop for me. Love it, I highly recommend!

el
Review №12

I went in with a photo of some nails that I really liked but ended up getting something pretty different, I still really loved this nail place though! Might be my new favorite. It’s very nice inside and so are the staff!

Ti
Review №13

First time here yesterday not only was the nail tech rude, my nails were rushed and the man was rough ! So rough I ended up leaving without getting my nails painted! Just to come back a day later due to my nail breaking ! Not even 48 hours later! FIRST N LAST TIME FOR ME

Ma
Review №14

The service was so amazing. Laughs and I love how we were treated. Good service at a good price. Very professional.

Ny
Review №15

Chris did an AMAZING job on my nails! He recommended a different style and I’m in love with it!! Would highly recommend 😊

Sh
Review №16

They provide an amazing service with an even better experience! My nails come out great every time! Definitely worth it!

KE
Review №17

Every time I come here it’s a great experience! I never leave disappointed. Plus they wouldn’t let ya anyways! 10/10 recommend! I can’t wait for the Pampered Nails to open in Jeff 😍

Hi
Review №18

Dan is always amazing me with his artistic abilities! I am never disappointed!

Vv
Review №19

Very nice and clean workspace! The staff here are very nice and friendly ! Great atmosphere with a great taste in music . Did a phenomenal job on my nails and I will be returning back ! Highly recommend!

An
Review №20

Every time I go in for a pedicure, I always get the best customer service; the staff is very nice. This is the first nail place I’ve been where I felt comfortable and confident to spend my money. It’s always super clean and I always leave satisfied.

Al
Review №21

I’m new to the New Albany area and Pampered Nails and Spa is the only salon I go to! They perform top quality work and give me exactly what I want every time. My acrylic nails look amazing and last without breaking in between fills. Love them!!

An
Review №22

My daughter and I had our nails done here. I give mine an 8/10 just because the gel polish is a little wavy here and there, but my daughter for a full set and her nails are terrible other than the paint. She was cut with the cuticle cutters in 3 different places that bled and I had asked them to be very gentle with her delicate skin as well as her nails turn upward on a few. $45 for her nails and theyre unacceptable. I spent $120.00 plus the tip which was not as much because I feel they deserved no tip for what she went through and ended up with.

Gr
Review №23

Ive been here 3 times now and this will be the last. My gel polish was peeling off not 20min after I left. Went back and they did fix it but now a day later they are chipping and a now a nail has completely broken off. For the $55 I spent I expect a lot more. Very disappointed considering how good the reviews are.

Ra
Review №24

So in love with this salon!! I drive from Louisville, just to come see them. Very short wait times and fabulous wine.

Je
Review №25

I set an appointment online for 6:15 and had to wait 20-30 minutes before i received service. The young man who did my nails was extremely unprofessional. He made no attempt to talk with me. He didnt shape my nails the way I requested, my nails are different lengths, and the dip doesnt cover the far sides of my nails. He would work on 1 or 2 nails then stop. He would then get up and walk away to do something unrelated to my services. He spoke with people coming in and out of the store more than the customer in front of him. I understand there are times when someone may need to stop and care for something else. I have no problem with interruptions however if you need to step away excuse yourself dont just get up and walk away. This was my first experience with this store. I was not impressed by anything about the services provided.

Jo
Review №26

Quick, personable. Great work, no long wait.

Ta
Review №27

I asked for SNS dip nails and my technician did a horrible job!! She didnt get the shape right, and she made it worse trying to fix it. The nail that needed a tip broke again 3 days later and 7 days after my visit, I had MAJOR ridges and all my all is were lifting! is was also charged $10 more than I was quoted. I will NEVER use this shop again even if my normal shop is closed for vacation!

Te
Review №28

Very satisfied with the service. Only have a 4star because they charge the same price for 4 year old as they charge for an adult then polish is already chipping before she gets home

Ry
Review №29

10/10 recommend checking them out! I showed Philip a picture and he gave me exactly what I wanted. Their salon is beautiful as well.

Ko
Review №30

This has been my second experience at this salon. The first time I had wanted a full set along with a pedi. I waited over an hour in a chair before someone even started my pedi. I understand interruptions, but it seemed as if they cared about other customers than the people in front of them. As a total time wise I was there for almost 4 hours because of how unfocused both techs were. My second experience was almost the same exact experience. I went in for a fill in and the tech was more concerned with other customers. On top of everything the tech was VERY unprofessional and even rolled his eyes when I had asked to pay after being there for over 2 hours just for my fill in. The quality was exceptional and I was happy with how my nails turned out, however, the amount of how unprofessional they were upset me. I understand again things happen, but it is very expensive. The least thing you could do is have decent customer service. I will never return to this establishment ever again solely off of how rude they were getting with me.

Ka
Review №31

I go to this place every two weeks and they are awesome. I wouldn’t go anywhere else. I go to rich as my nail tech. He does such a good job.

Sh
Review №32

Excellent service and good pricesHighly recommend

ly
Review №33

The staff was very welcoming and hospitable, my nails are everything I wanted and more, and the facility was very clean and covid regulated! I’ve never really gotten my nails done before and this experience was fabulous I definitely will be coming back! :)

Al
Review №34

James did an amazing job on my nails!! Absolutely love them! ill definitely be coming back!

Al
Review №35

Amazing! Their designs are incredible! I recommend the marble design! Great service, great atmosphere. Amazing!

La
Review №36

Expected better service and quality than whT I paid for and received. Got the same cheap full set that I would have gotten at other salons for half the price.Nail shapes are unevenacrylic is lumpyHorrible job at cleaning the extra debris from acrylic off my nailsAnd he didnt even apply the base coat before applying the gel polish.

Me
Review №37

I absolutely LOVE getting my nails done here! They did what I wanted, were friendly, and overall a good environment.

He
Review №38

Chris is amazing! He never disappoints!

De
Review №39

This was an amazing salon there service was great and it is very nice inside would really recommend chris is the bestest

Je
Review №40

They charged my 13 year old daughter and her friend $70 each for the acrylic nails! I went to Kroger while they got their nails done and i was shocked they took advantage of two young girls! $140

Ma
Review №41

They live up to their name I felt truly pampered. While I was getting my pedicure I enjoyed a glass of wine!

ha
Review №42

Super clean and very nice. It’s a great environment with kind people.

5s
Review №43

Took my daughter to get a full set and she is very picky. They did a GREAT job and even gave us a $10 gift card for having to wait like 30mins.. They were very nice and clean. They took pictures of my daughters nails afterwards to post on their website and she was so happy. We will definitely be back. A little expensive but overall they did really good.

Br
Review №44

Enjoyed being here and love my nails. This was my second time and they were really good.

Ra
Review №45

I had a pedicure at this place and it was absolutely great. However, when I wanted a fill in on my acrylics, I had nails break as soon as I left the salon, two break within 3 days of getting my fill, and the gel polish I chose peeled off half of my nails and was extremely messy and lumpy on the rest. I will not be returning.

Ch
Review №46

Very professional & extremely nice ! I will definitely be going back !

As
Review №47

Chris is awesome. I’ve been gorgeous nails for over 15 years needless to say, I now have a new nail tech!

Al
Review №48

Very nice environment! They are quick and very good 10/10 recommend

Ky
Review №49

Very nice place and very friendly staff!

An
Review №50

First let start by saying I absolutely love this place they were extremely busy but still took the time to make every customer feel like family I got a fill in and a pedicure much needed mommy break and I can say I wasnt disappointed it was my first time there and Ill definitely will be back

Fe
Review №51

Was perfect would love to come again! PeopleNeed to come here

Jo
Review №52

Called ahead and they advised a 15 min wait. We asked to put our name on the list and they said to just walk in. 3 minutes later when we arrived we sat up front for 10 minutes before being moved to non functioning pedicure chairs. We sat there without acknowledgement for another 40 minutes before leaving.

Ch
Review №53

Phillip was amazing with my nails! Very professional and friendly, I am a forever customer ❤️

Ta
Review №54

Brought my sister to this nail shop for her birthday. When the worker checked to see if my toes were dry, the worker messed up my paint job and failed to fix it. My sister was told hers nails were dry but by the time we made it to car both big toes polish was completely smudged. We were pressed for time so we chopped it up as a loss but Ill never go back. Not impressed

DF
Review №55

Got a pedicure that made my feet feel new 👍

Ta
Review №56

Delivered. Gave me exactly what I asked for! Super nice staff also

Ch
Review №57

Quick service, friendly atmosphere, and great customer service. I will be back!

Pe
Review №58

Its a hidden gem. We enjoyed the spa pedicure very much.

Ti
Review №59

Fast service beautiful work

Br
Review №60

James is amazing!! Highly recommend 😄😄

Ka
Review №61

Place is decorated beautifully but my girlfriend and IBoth got bad paint jobs and nails had not been trimmed. Won’t go back

LO
Review №62

Chris and his staff are amazing and we will be coming back

Je
Review №63

3rd visit here today and these gentlemen have been amazing every time

La
Review №64

First time. Went wonderful

Ma
Review №65

They did an amazing job!

Kr
Review №66

What the heck! Appointment at 4:30 then he said the guy went to lunch? Never showed. Started at 5:30p. Nails thin and crooked. I’m good.

jd
Review №67

Very nice clean place. Employees were friendly. Did an excellent job on my nails. They were done quickly and I was really happy with them. I am definitely making this my new nail salon.Visited this salon for a second time today for a fill in and again was a very good experience. They do an excellent job and is an over all great experience. 2/12/2020

fa
Review №68

Always give me exactly what I ask for 10/10

Ro
Review №69

My nails turned out decent, but the tech didn’t do enough layers of dip to make them opaque so they’re totally see through on every nail. And when she used the sander/drill thing on my nails, she literally used it on the skin of my fingers and when I got to my car after I was finished my fingers were bleeding around my nails, and ever since they’ve been in pain when I submerge them in any kind of water because every finger has skin ripped off. I understand that they were ready to go home because I had one of the last appointments of the day but I was pretty disappointed in the quality considering I paid like $40.

Aa
Review №70

I went here for my first time Chris did my nails and I’m obsessed with them 10/10 recommend coming here!

Cu
Review №71

They did a really good job

An
Review №72

My new nail spot! Came in for the first time this week and absolutely loved the experience. The nail techs are experienced and detailed. They balance a timely experience with a luxurious atmosphere. Very upscale with reasonable prices. Will be coming back every 2 weeks!

Av
Review №73

🥰🥰🥰🥰🥰i love them James Bond very nice

Ke
Review №74

They didn’t paint the top of my nails and left them looking chipped and they are to rough!! They didn’t even paint the sides of my nails either! 😁

Ti
Review №75

Always a delightful experience.

Va
Review №76

While everyone was pretty nice I am not satisfied with my nails at all. They are very thin I feel like I got glue on nails instead of acrylics and the paint job is not the best at all! Maybe I just got two bad employees idk but I am so not happy for the amount I paid to receive what I received. The deluxe spa felt rushed there was no reason for it to be $45 dollars when the job was terrible. I am so mad I even walk into this place just typing this my nails feel like they might pop off! I will never recommend this place their prices are too high cause their quality sucks!

Ta
Review №77

This Deluxe Spa Pedicure was an Amazing experience!!! I would definitely recommend this place to family and friends!!!?

Tr
Review №78

James did a amazing job!!!

Sa
Review №79

This place is beautiful, I totally recommend coming here. They are so nice, prices are pretty affordable and the place is so clean! Plus you can get wine!

Ja
Review №80

Love pampered nails!! They are the best!!!!

Ke
Review №81

I was there at 2:05 had a mani pedi planned. Got so called mani with Dip $45. No lotion, no nothing but cuticle cut and Dip. Waited for 40 minutes for pedicure never acknowledged no water nothing. Paid for mani and left.

Fa
Review №82

Absolutely amazing

Sh
Review №83

Chris is AMAZING

Mo
Review №84

Had a wonderful experience will definitely b back, well worth the drive from Louisville

Ge
Review №85

Loved how nice everyone was! Amazing at doing nails!

Rh
Review №86

Great place!!!!!!

Information
51 Photos
86 Comments
4.1 Rating
  • Address:355 New Albany Plaza, New Albany, IN 47150, United States
  • Phone:+1 812-920-2028
Categories
  • Nail salon
Working hours
  • Monday:12–5pm
  • Tuesday:Closed
  • Wednesday:9:30am–7pm
  • Thursday:9:30am–7pm
  • Friday:9:30am–7pm
  • Saturday:9:30am–7pm
  • Sunday:9:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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