Just a question about a bad internet provider location, and how to get a router or wifi expander/enhancer. Advise worked and stayed on phone till he knew I was set .up and ready.

I was having battery problems with my iPhone (otherwise working perfectly fine) so I took it in to get the battery replaced at Geek Squad. The nice man asked me a bunch of questions and then took my phone out back to run diagnostics on it. When he came back he informed me that it was not a battery problem, but rather a logic board issue and they could not repair it. He told me I could either spend $400 to replace my phone or $800 to upgrade to a new one. This didnt seem right to me so I called another shop, iPhone Repair by iRich in Westford, MA, and Rich said this was BS and replaced the battery that day. Fast forward - my phone works great with a new battery. Geek Squad told me I would need a whole new phone...dont waste your time!

Geek Squad has made my tech life easier. The agents professionalism is notable and broad knowledge of all things tech is reassuring. As the go-to repair guy for all tech items in our family of four and my business, I wish I had joined Total Tech sooner. I would absolutely recommend their services. Now I can say I have people for that.

Could not get thru to geek squad, but after several hours of different tecks finally salved problem with Moto stylus g phone I purchased thru best buy, lets say 1 Best Buy Could make Some Notes On How to set up Phone thru Your Preferred Carrier,. especially if you have to choose a Carrier at time of purchase like I did to get the sale, if I had known Verizon priced matched I would of bought phone thru them. What good is it if you cannot get thru to customer service tried 2 days. No answer. That was waiting on phone 1 hrvor more then getting disconnected. So everyone knows if you purchase a Moto stylus g and everythings good except you cannot receive text messages all you have to do is call Verizon and talk to a teck . They have to reset something on there end has nothing to do with phon . Oh it may be a set up gltch tecks are not sure called Motorola best tecks around polite and explained everything there the ones told me call Verizon. Finally got Kia she was great all she did was have me shut phone off reset things on her end and been working since . Best buy get your act together yes you had a great sell $149.99 was the best price for the Moto stylus g but other services will price match

I had a excellent and very satisfactory experience with Ian of the Nashua Best Buy Geek Squad yesterday. My computer was not connecting toour WIFI and also dropping the signal - most annoying as I work from home. Ian was a great listener with EXCELLENT technical skills and resolved my issue within a short while. He also suggested products in the store that I might consider if the problem developed again. He waspolite, very skilled and made such a good impression that Ill be sure to ask for him to make recommendations when Im ready to buy a new computer. Thanks again Ian!

Superb customer service! Helpful, courteous, knowledgeable. Great pricing for repairs and excellent phone support. Was a fantastic experience.

Over the past several years I have had three different PC related experiences with 3 different Geeks and each time I received great service. Not only did they resolve the PC issues but they also took he time to explain their resolution. I have learned so much from our technical discussions. I also highly recommend that you initially have the Geekes set up your new Win10 PC to optimize its performance!

I love this store ! They have the best employees ever! The best deals ever!

Booked an appointment to have a car radio put in. They called me the day of angry AT ME saying they wouldnt not work on my type of stereo