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Jeff Wilson Pool Service
5365 Jaeger Rd, Naples, FL 34109, United States
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Jeff Wilson Pool Service

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Gl
Review №1

For over twenty years this family-owned company has serviced my pool.The staff has provided very professional customer service.Mary Williams is always a pleasure to work with and very helpful.I know I can recommend Jeff Wilson Pool Service with confidence.Carol Jones

Jo
Review №2

My husband and I took on the overwhelming task of renovation of our pool, pool deck and upper patios. We interviewed several pool companies but chose Casey Wilson to partner with. He truly listened to what we envisioned and then spent time to make sure we saw multiple pools that he had previously completed to further understand our needs and wants. His crews started work in mid March and the project was completed in the timeline that he promised. I cannot say enough positive things about working with Casey, his attention to detail, the quality of the finishes he helped us to select, his honesty and follow through are unsurpassed by any of my previous experiences with contractors! We couldn’t be happier with the outcome!

Su
Review №3

Great customer service . Mary whom I deal with often is extremely kind and courteous. She works swiftly to respond and help with any our pool issues. You can always count on her and the team. I highly recommend Jeff Wilson pools for all your needs . They are the best !!!

Ja
Review №4

Ive got nothing but fabulous service from Jeff Wilson Pools. A family owned business that the owners are actively involved every day. Responsive, great to deal with, and efficient. There was a price increase this season, but in my opinion, theyre worth every penny. You get what you pay for. I highly recommend them!

St
Review №5

Casey Wilson was our General Contractor for the renovation of our pooland patio. He did an excellent job and we are very satisfied with the result. He assisted us with the selection of the various materials, and arranged the sub-contractors to do various parts of the work. The job was well scheduled and completed on time. Casey oversaw the project from start to finish. We have recommended him to several of our friends.Stan and Rita Lukowski

CG
Review №6

I have used this pool service for well over 15 years, there excellent service and always attention to detail have always been very concise of, even when calling just a few days ahead of time to schedule a cleaning for our Family coming in for the weekend. Last year I had to to do a large extensive renovation to my pool and Casey were very responsive to find me a Great Contractor to work together with them to see this project from Start to Finish.Truly A Class act.Kind regardsC.Mann

Di
Review №7

We have dealt with Wilsons Pool Service for over 10 years. They are always VERY professional, timely, courteous and conscientious. Mary Williams is a pleasure to deal with. Mary is a credit to herself and to the whole Wilson Pool family.

Ri
Review №8

Simply put the best pool maintenance and cleaning service in Naples. We have been a completely satisfied customer for over ten years. Jeff Wilson is a family owned business that has a team of best in class maintenance, cleaning and back office professionals that are responsive, knowledgeable and friendly. We strongly recommend their services.

Li
Review №9

We have had Jeff Wilson take care of our pool for over 10 years and trust them completely.

S
Review №10

Jeff Wilson Pools does an average job of cleaning, nothing special. They are very big and busy so theyre often hard to get to. 1500 customers!They just raised prices 40% to all customers without notice nor consideration of new customers.It will be interesting to see what happens.Reply to your reply: I did call you and you told me to go to hell. Today I suspended my service with you.I will make a point of telling the many customers of yours that I know what a better service they can have.The customer is always right.

Ji
Review №11

Management professionally attentive and responsive; weekly service tech personable and diligent in addressing issues and questions. You will not find a better run pool service company in greater Naples. JSMunroe

Ma
Review №12

We have been customers of Jeff Wilson Pool Service for many years. Not only do they perform great work, they offer exceptional customer service. I would highly recommend them.

Su
Review №13

The people are very caring, competent, and conscientious that I work with at Wilson Pools.

An
Review №14

I have been extremely happy with their professional service and if there is a problem they rectify it immediately. I highly recommend Jeff Wilson Pool Service.

Ro
Review №15

Jeff Wilson Pools does a great job with the Maintenance of my pool. However they get here at the crack of dawn and my alarm goes off inside once they break the beam by driving through the driveway. It’s a constant issue as I have told the drivers several times. Three times to be exact. There are two diff employees I’ve told never to come to my home that early. Twice I told the Hispanic guy and I just told the older fella. 7, 7:30 is too early during the week. Hispanic guy once came at 7 am on a Saturday. I don’t have to be awake until 9. What’s it going to take to get the employees to get here after 9 am!??? Maybe writing this review will do the trick. If you get here early again I will FIRE YOU.

Sp
Review №16

Jeff Wilson Pool Service is second to none in the Naples area for pool service maintenance, repairs and renovations. They are a family owned business that has been built over decades through dedication to their craft, fair and honest pricing, and a general commitment to customer service. We are a property management company, and have dealt with many different pool service companies, and can honestly say they are the best in the business. The owners are hands on and we know that when something comes up, it will be dealt with rationally, fairly, and promptly. Great people, great company.

Ra
Review №17

I just cannot say enough good things about Jeff Wilson Pool Service. They have supported my pool for well over two years and have not missed a step. I have used them for weekly maintenance as well as enhancements to my pool. I would like to mention Carlo, Colby, JT and many dedicated employees that I have not yet met. They are always there when needed and deliver a product or service professionally and always follow up to ensure complete satisfaction.

Ca
Review №18

There were some initial scheduling issues but they were very apologetic and corrected the issue. They personally called to make the issue right. After several months of using their services I have to say I am happy with the service provided and the job they do. They are very knowledgeable about pool care and are proud of the work they do. Everyone Ive encountered has been very professional and courteous and do not mind explaining what they are doing and why they are doing it.

Je
Review №19

We have had a few different companies servicing our pool since we moved to Naples in 2010. Jeff Wilson is by far the best service. Their customer service is excellent and their people are knowledgeable and attentive to any problems. We would highly recommend Jeff Wilson Pool Service.

Na
Review №20

Their level of client care and professionalism is unparalleled. We highly recommend them for your pool services. Five Stars is simply not high enough. Keep up the magnificent work.

Ca
Review №21

They are reliable & fast! Great service.

Ev
Review №22

We have had Jeff Wilson maintaining our pool for many years and are pleased with the weekly maintenance. However, we have not be pleased with their repair department. We found their scheduling not reliable nor repairmen competent. We have had numerous pumps installed as well as a new heater, several valves and the same problems keep occurring. Also, their response time is lengthy. Recently I was told a repairman would be here Thursday or Friday and no one showed nor called. Now it’s Saturday and we’re still waiting.

Do
Review №23

A wonderful customer service centric company and best I’ve experienced in many years in Naples.

Ch
Review №24

It was an easy and smooth process...THANK YOU!

Al
Review №25

The best pool servicing company in SW Florida! Local, family-owned and with years of experience, I refer all of my friends and clients to JWPS.

Ty
Review №26

Our family has been using the cleaning services from Jeff Wilson Pool Service in Naples for many years now, and weve been completely satisfied. Friendly people with many years experience in the local area. Definitely recommended.

Jo
Review №27

Our North Naples pool is serviced and repairs are done by Jeff Wilson Pool Service. Weve been with JWPS for 5+ years and the business relationship was put to the test with damage from Hurricane Irma this past Fall. With our cage down and in the pool along with assorted other plant damage causing the pool filter to work intermittently, JWPS did a work-around by coming through the house to service the pool! Frankly, all manner of access was dangerous; but, they found a way to keep the pool from going south by repeatedly shocking the water and trying to maintain control over infestations from algae and who knows what else. Once the cage was removed from the pool and a new one was installed service continued largely uninterrupted through the incredibly high-demand period of the Irma aftermath. JWPS has replaced pool and spa lighting and wiring, detected leaks and, most recently installed a new pool heater. In each case the work was done quickly and effectively. When a light went out prematurely in the spa, they applied a warranty without prompting from us. JWPS deserves your confidence. Joe & Linda C.

Ph
Review №28

Technician was a real lunatic. Very scary. Upset my family with rankings about his boss. Don’t ever hire them!

Information
34 Photos
28 Comments
4.2 Rating
  • Address:5365 Jaeger Rd, Naples, FL 34109, United States
  • Site:http://jeffwilsonpoolservice.com/
  • Phone:+1 239-566-7733
Categories
  • Pool cleaning service
Working hours
  • Monday:8am–4pm
  • Tuesday:8am–4pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–4pm
  • Saturday:8am–4pm
  • Sunday:8am–4pm
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