I’m completely confused by all the positive reviews on this business. DO NOT hire this pool company. They never return phone calls or emails. They NEVER come to clean the pool, EVER. Our pool is completely green and it’s impossible to get ahold of them or even leave a message because the voicemail is always full. My pool has been green and full of algae for two weeks. We hired this company in April and they’ve managed to completely ruin my pool and my grandmothers pool within 3 months. The last time they came to clean the pool the woman stated that the guy they recently fired was apparently “skipping pools on his drive” We are not home 24/7 and it is impossible to know when they come or if they don’t. BOTTOM LINE, don’t hire this company. Check out the BBB website, this company is rated F
I give two stars because Darvin is a good person. Nothing personal here.We had two pools with Beach Pools up until this past week. Both pools turned completely solid green with algae.The manager came out to one of our properties and let us know that the pool techs were skipping pools, which is unacceptable. I guess we were the lucky ones who were being skipped.I called on both pools and on multiple occasions. When we were told that the pool tech would be present, they did not show up. On one such occasion, the paper inside of our pool timer was on the side of my house, dropped onto the ground, not sure if it was the tech, but, there was failure to record weekly visits.My wife is home full-time, and on several occasions, she observed the tech or other techs bring into the pool area the ph testing kit and their brush/long pole to scrub the pool. They then brought in chemicals, dumped those in the pool, picked up the ph testing kit, grabbed the brush and left!My advice to anyone who hires this company is to watch the techs. Our experience and observation is that there is no adequate training or accountability when things go wrong. Most likely there needs to be leadership training.It cost me time and money to get my pools fixed myself, both of which are crystal clear now. Our new provider starts this week.
Where to begin? This company never returns emails or messages. They blatantly lie about coming to service your pool. I was away for a week in October and came back to a pool full of algae and debris (and I have a pool cage!!). Checked chlorine and it was zero! Sent a message saying I know they hadn’t been here in at least two weeks and there was no way I would pay for a full month after what happened with my pool. No response, and they haven’t been here since! This business is full of lying criminals in the Naples area. And I’m betting they are finding a way to delete poor reviews, as there is no way I am the only one this has happened to.When these people used to actually show up, they were here for 2-4 minutes maximum, once per week! Save yourself the money and do this stuff yourself. Your wallet and pool will thank you!
I recently found Beach Pools for service. Aside from the service alone, the owner, Darvin, has been prompt with returning calls for questions and even made it out the day I called to check out my heater. Very friendly, very professional, and quality work!
Beach Pools has been taking care of our pool for over a year and they are simply the best. I no longer have to worry about our pools performance because they are on top of everything. Weve worked with other pool companies and Beach is the most reliable, knowledgeable and reasonably priced. They are a pleasure to work with and I highly recommend them.
This company has the hardest workers and best boss. He makes sure to give fair pricing, good estimates on repair, timing ... overall excellent pool company :) would recommend over n over
My family rented a beautiful home on Marco Island, which had a beautiful salt water pool. There was a small hick up with the pool which made it turn green. Peter from Beach Pools Inc jumped into action and restored the pool to a crystal clear condition and saved the last few days of our vacation. Thanks again Peter for your attention and professionalism in our time of need. Peter made several visits, two to three times a day to get it right, now thats service. Thumbs up!
I have used Beach Pools for several years for pool maintenance and repairs. I find them very dependable and trustworthy as well as Beech Pools President and owner Darwin Beech to be very knowledgeable. I would and have in the past recommended Beach Pools to my friends and neighbors.
Beach Pools have been taking care of all of my pool needs from weekly cleaning to repairs when needed for the past 7 years.Very dependable and fair on pricing. I would refer Beach Pools to anyone who is looking for a honest,hard working company.Beach Pools #1 in my book!Kevin Smith
Service is outstanding and the employees go above and beyond their duty to make your experience the best it can possibly be! So dont forget to tip your pool boys!!!! 😉😀
As a new resident in Naples, finding honest, professional and fairly priced home services has been a challenge. But as a critical and skeptical New Yorker, I promise you will never go wrong with Darvin and his team. They care. They are honest.They go above and beyond all expectations. If you choose to use someone else, you do so at your own peril.Beach Pools was recommended by a family member who has lived here for some time....and I feel I could not have made a better choice. Give them a try.Jeff
We have been using Beach Pools Inc for over six years now. We first met the owner, Darvin, while renting in another community. We were impressed with his work ethic and the expert care he gave to the Spa and Pool. When we purchased our home, we knew that we wanted Darvin to be our Pool Man. He has served us faithfully and expertly. We can call him at any time with any question and he responds quickly. We recently had grandchildren visiting and there was a problem with the pool. He sent over someone immediately to handle the situation. His prices are reasonable, but it is his dependability and fine work ethic that have blessed us. We recommend him without reservation. Susanne C
Its more than a business, its relief for your pool environment!! Having a clean environment for your family and knowing that you can trust the services they provide!! Doesnt cost a fortune!! Cant beat that!!
This company is top noch they show compassion in there service to all pools best prices in town and if there is ever a problem it is handled asap wouldnt recomend anyone else
Have had Beach Pools for years and we love them.
Dependable, trustworthy and knowledgeable. Would refer to others.
Top notch professional service with a great price to match !!!!!! Best in town !!!