Nick Chittendon and team did a complete remodel of our pool, added a large hot tub, constructed a new patio and lanai cage. OUTSTANDING work!!! Completely exceeded our expectations in every way and ahead of schedule and on budget. Daily pictures and updates for us to be well informed and best of all NO SURPRISES! This company KNOWS what they are doing with pool, spa, patio, cage renovations - don’t hesitate to use them!
Hi, I just wanted to say what a great job Sam, is doing on our pool. He is always polite, knowledgeable, and hard working. He has shown us how to keep the pool cleaner and what to do if there is a problem. The pool and surrounding area is always sparkling and clean after he leaves. Very friendly young man and hard working. Look forward to speaking with him every week. Great job hiring such a nice young man.
Colton,I want to thank you for doing such a fabulous job renovating my pool.Your attention to every detail was very impressive and contributed to the outstanding job on the makeover for the pool.You have a great group of people working for you, and I want to especially compliment Nick for his assistance in helping me make material selections andhis knowledge and expertise in pool renovations.Also, an outstanding worker is Andy who was so helpful and such a hard worker always willing to help in any way.Your pool maintenance staff, Eric and Gino, are also very exceptional as well.I will certainly recommend you tofriends and neighbors and wish you much success in the future.
Edgewater Pools is excellent. We have a vacation property with a spa and I can rely on Colton and his team to take care of it as if it is their own. Plus, they have a great attitude and always very personable and fair. Our pool tech Cory is great! He is at our pool the same day each week and always tops the water off when we or guests are gone. He takes the time to educate us and our guests when ever we have a question. Cant say enough good things about this crew.
Just wanted to say that we returned to our Marco Island home after 6 months away and the only thing that sparkled was the pool. Felipe has and always does a great job. Thank you Felipe
Dont know how they got such high marks from people.they left my screen door open a lot when servicing our pool didnt close it. We have small children and pets where snakes and other animal can get in.sometimes they park in driveway. Recently tech put his brush in the pool and instead of brushing it he just walked around the pool with it. My security cameras showed he only spent 3 minutes with the pool. It took him longer to walk from the street to the pool than the actual servicing of the pool.They raised their prices $45 per month citing high cost of chlorine called other pool companies they only went up $5 to $10 per month recently.They never lived up to my expectations and yet some people gave them 5 stars.Security cameras dont lie.i brought this to their attention many time and still screen doors were left open.Nothing but aggravation. This is what happens when pool techs are on their own they think no one is watching what they do and they cut corners.Will never use them again.
These guys are the real deal! Always on time for the weekly cleanings and do a great job. They send a photo every time so it is easy to see how the pool looks after the clean. Very responsive to messages as well. We needed a last minute weekend service in the past and they were able to send someone within the hour!
We just signed up for the level 2 package on our pool after being with a different pool company for almost a year. Edgewater Pool and Spa immediately showed us that we were important to them. The service manager Erick came to our pool that day and we began service right away. BEST DECISION EVER!!Rey is absolutely the best! He has turned our green pool back to crystal clear! He is meticulous and it shows in our pool. Thank you to Erick and Rey! They are the best in the business! So happy to be their client and so will you!!
We had decided to resurface and tile our pool and solicited proposals from several pool vendors. Needless to say, we were totally frustrated by the action or should I say inaction we received that it left us in total disbelief that someone could run their business in this manner.We came across Edgewater Pools from The Home Mag and decided to view your web page. What really stood out was your focus on your employees. This really impressed me. I called your office and the receptionist indicated she would have Nick call me. I received a call from Nick on Saturday and on Monday we met at my house. After assessing the pool, Nick provided us with a guesstimate and indicated he would provide us with a firm proposal the next day. By 11:00am the next day we had the proposal and we executed a contract.Nick outlined the work action plan starting with a trip with Nick to a tile center. He outlined the work stages and approximate starting times which was to begin with tile removal followed by tile wall preparation/tile installation/wall and floor preparation/wall and floor installation/job completion and pool water balancing. With minor exception (Xmas holiday), everything was on schedule and completed when Nick said it would be. It is important to add that each function was done professionally with the final product exceeding our expectations.My wife and I would like to personally thank you and your team of workers with a real special thanks to Nick
Not the cheapest out there, but the best by far! I tried two other companies in hopes of saving money, and the difference between their work and Edgewaters is night and day. The pool is cleaner than it has ever been with Edgewater, the staff is professional and responsive, and I couldnt be happier! Do yourself a favor! Spend the extra $15 a month with Edgewater.. You wont second guess yourself!
Pelipe and the Edgewater team consistently deliver above and beyond service and support keeping our pool & spa in top working condition.Humans answer the phones, the owners return calls and your pool and spa are pristine and operational complete.If you are still using wall mounted Aqualink controls it is time to update to a iPhone/Android App that empowers you to turn your Spa on from your restaurant table and have it 102 degrees by the time you get home. It takes less than 2 minutes to learn to use and folks at Edgewater set it all up for you - Pool and Spa control automation at a touch of a button.Edgewater delivers old school, top service and support at reasonable prices.
Edgewater has been my cleaning service for my pool for almost 4 yes. We decided to have pool and pool deck redone this year. Nick and the guys on renovation crew where good to work with any questions where answered and any issues we had where addressed. Good service would recommend to anyone
I have used Edgewater Pools for all our pool needs. They are the most responsive and honest company we have dealt with in Naples-from the owner to our weekly service technician. Sam had done an outstanding job in maintaining our pool and is exceptionally courteous and knowledgeable.
I have been using Edgewater Pools for several months now. They were recommended to me by my next door neighbor. I am very pleased with this company. My pool always looks sparkling clean after Felipe leaves. The tile is brushed as well. He doesn’t just run in and out, he spends time on my pool and it’s easy to tell. I would now be someone who would recommend this company!
Colton is very responsive and willing to listen to your problems. Am very impressed that he takes the time he does to make sure your satisfied. Thank you for all your time and effort Colton.
This is our third pool service and third is the charm. Alberto is our tech. He is on time, attends to any issues promptly, responsive to our questions and concerns. As first time pool owners, we are thankful!
Edgewater Pools has been maintaining my pool for 4 years. They are knowledgeable and dependable. My new technician, Jesus, does a great job of keeping the water crystal clear. I highly recommend their pool maintenance services!Carl G.
I just want to acknowledge Thomas. Today I asked him to show me how to clean the filter. He was so nice to show me. Did a great job cleaning the pool. Cant say enough about his helpfulness.
David is our pool guy. He is always courteous and does a wonderful job. My pool has looked better!Thank you David for doing an outstanding job!
Paul has been taking care of my pool for the past few months and I appreciate his professionalism, pool knowledge which he explains to me just how he keeps my pool clean and healthy. Best example, cleaning the filter!Paul is a nice guy, works hard and each week he always has an interesting story to tell.Don LinehanApril 6, 2021
Erick discovered that there were some areas that were not being looked after on a regular basis. He took an interest in making the system work properly and we feel confident that he will continue to keep our pool in great working order EVEN when we are not here. That is so important to us
If you’d like a good service make sure to ask for Alberto at Edgewaterpools, he is super friendly and won’t hesitate to explain the questions you may have about your service. He is methodical and professional while at work. He shows up always on time!
We had Sam service our pool yesterday. What a delightful young man. He really paid attention to every detail. Very impressed. A great representative of your company. Hope he will be our regular service person.Thank you Sam and thank you Edgewater.Jadine and George Illian
Paul is great - we switched to Edgewater based on a referral and we are so very glad we did !! Our pool looks and feels the best it ever has. I would recommend Edgewater for any pool/hot tub owner
ERICK MARTINEZ IS MY REP. HE CAME RIGHT AWAY WHEN I ASKED FOR A QUOTE. HE WAS THOROUGH, AND GOT MY SERVICE STARTED PROMPTLY.SAM HAS BEEN MY SERVICE TECH. HE IS THE BEST. HE IS THOUROUGH, GOES BEYOND IN CARING FOR YOUR POOL AND SURROUNDING AREA. HE DOESNT RUSH. ALSO, HE IS POLITE. GOOD HELP IS HARD TO FIND, AND HE IS A GEM!
Heater installed by my previous vendor shut down, and, after several days wait, I found Edgewater with excellent online reviews. Corey arrived the next AM and arranged prompt instillation of a new heater, which was installed by Jerry. He explained the installation and guided us in setting up the pump and heating. They were very helpful and professional, and we have a new pool maintenance company.
We had a full pool renovation. The team didi nice job. Ross and Alberto did Demo and tile work. They were polite and professional. Andy did demo and cleanup. Andy was a very hard worker. The team was led by Nick. Nick was very nice and professional. Nick was professional and a calming voice during the demo and buildout. I would recommend Edgewater Pools.
We are very happy with the service provided by Edgewater. Very responsive and professional. Paul did a great job in locating a leak in our pool. He was very diligent in repairing the leak. Thank you!
We wanted to acknowledge our satisfaction with the service provided by our pool technician - “Paul”. His attention to detail, communication skills and professionalism are to be commended.Paul has taken over servicing our pool from “Erick” (whom everyone wants) and the transition has been seamless.
Paul is our technician and is very friendly, efficient and takes time to explain issues if they arrive. We have used Edgewater for one year now and are very pleased.
I engaged Edgewater Pools for a pool and equipment inspection, they had very timely communication, good price and detailed report. Corey was my technician and he was very friendly, and great at explaining what the pool inspection covers, and the report to me (being my first time with a private pool). I would highly recommend Edgewater Pools!
Hi ColtonJust wanted to drop you a note and let you know how pleased and happy we are with Edgewater Pool and Spa! Since starting with your company 3 months ago our pool has not looked this good since the day we closed on the house (new build) almost 4 years ago!Thank you!
We just moved to Florida and Edgwater Pools was recommended for pool maintenance. We wanted to renovate the pool and used Edgewater for renovations because they were excellent at maintaining the pool. We were not disappointed.. Nick is the renovation supervisor and he did an excellent job explaining the process, keeping the schedule, and recommending vendors for tiles and ideas for the waterfall. He was responsive whenever we called with a question. The people they hire are experts at what they do. We can tell that the company wants to make sure their customers are happy with the outcome of the job. They have outstanding customer service. We highly recommend Edgewater Pools and Spa Services for both maintenance of pools and also renovations. BTW: we are very particular in making sure everything is done right. And they did it right!
Nick at Edgewater pools installed brick pavers over our old cool deck. We are very happy with the service, appearance, and promptness of the work. Excellent job.
We have used several pool service providers, however, they have fell short of being responsible for the proper care our pool needed. I reached out to Colton at Edge Water Pool and Spa and OMG what a difference of service from prior companies we have used. They have been reliable, responsive and very detailed in maintaining our pool needs. If I have a request they are always willing to meet my needs with a smile. Their price point is very reasonable as well. They have always documented all the pool readings and work completed weekly. If you are thinking of a pool service company .........look no further!!! Thank you Edge Water! Keep up the great work. Mike C-Naples
Edgewater Pool Service has been awesome because half the time we have pool problems we are out of town and they are always there to answer our calls and fix our problems. Kimberly Shade cleaned our pool the Thursday we had a ton of company in from out of town..The salt water pool sparkled all weekend and the level of chemicals was perfect
I am so glad I found this company. From the owner to the internal staff and of course the wonderful technicians, Andy is our regular tech and he’s great. We had a special treatment that was recommended from the owner and Kevin did that service and we were very happy.Excellent customer service from all the people that work there. If you have a pool call this company.
I met Kevin White today, a tech for the company.He was treating the high potassium level in my pool. He was extremely knowledgeable and was completing the third phase of the treatment, which was to vacuum the pool and clean and backwash the filter. I was very happy with the end result. The pool water is crystal clear.Kevin was a great tech, very courteous and took the time to explain everything that he was doing and why this was what the company does to be proactive to protect our pool.He represented the company well, and is a great asset to them. Loved his enthusiasm !We recommend Edgewater Pool without reservation!!Bill and Elesa Johnson
Rey, the pool tech, was outstanding! Professional, knowledgeable and courteous.
Rey from Edgewater Pools Naples does an outstanding job taking care of our pool. We highly recommend Edgewater Pools!!!
Quality work, Ross- Alfredo took pride in there work and it shows in the work they did!
We used them for our pool inspection. Great service.
Rey comes weekly and is absolutely awesome. Very professional, friendly and does a great job! Out of 5 stars I’d give Rey a 6! Call edgewater and ask for Rey.
Kevin White, their phosphate specialist, did an excellent job servicing our pool this week. He was not only professional and courteous, but very informative in explaining what he was doing so that we could understand the process. I would highly recommend Edgewater as well as Kevin specifically.
Sam, our technician, is amazing! Our pool has never looked better. He truly goes above and beyond and is a true asset to the company!Thank you Sam!
Love the weekly service Edgewater provides. They do an effective job without nickeling and diming at every opportunity as so many other competing vendors do. Charlie, who cleans our pool weekly, is especially good - professional, thorough, and friendly. 👍
Edgewater pools is by far superior in the pool business!! Erick Martinez takes care of our pool and is always more than thorough and always on time!! Our pool is always left in the best possible shape because he cares about what he does! That speaks volume for me!! If u need pool service think Edgewater Pools and ask for Erick Martinez!! We appreciate your work!!
Gold Coast Home Watch is a proud partner with Edgewater Pools & Spa Services. Before GCHW joined hands with EP&SS, we were a customer first at the recommendation of our neighbor and we never looked back. Colton Rodricks (Owner) has a very efficient and professional team from his two leading assistants and team of managers in the field, to his technician crew handling all pool/spa maintenance . My partner and I met with Coltons Management team (Corey, George and Eric) and all of them deserve the highest marks as well as our personal Maintenance Technician person Rey who is fantastic. Hes always smiling, has incredible energy no matter what time of the day it is and eager to help in any circumstance outside of his responsibilities. Coltons entire team offers the highest quality insight or assistance whenever needed. I have yet to hear the word no from any of them. Theyre eager to support their customers at any level and thats a great trait to have in a business. So if youre in need of a Pool and Spa Service, Edgewater Pool & Spa Services is the only choice. Pete A. - Gold Coast Home Watch
Nick C came out to change the pump for the fountain at our condominium. He was there the day after we called for service, diagnosed the old pump was shot, came back the next day and replaced with a new pump and got everything up and running again.The price was very reasonable.I would highly recommend Edgewater and maybe youll be lucky enough to get Nick C. hes a great guy - but Im sure all the guys are great, good techs always work for good companies.
I have had a great experience with them from day one. They are always consistent with everything. The pool and spa are always clean, balanced, etc. Their customer service is great. They even added features to my pool that came out great.Use Edgewater Pools. You will be happy you did.
Our technician Rey, week after week has done a great job for us for three years now. I highly recommend Edgewater Pools, but the gentleman I would like to take care of my pool is REY.
I am so pleased with Edgewater. From the very beginning, they have gone above and beyond. The owner of the company Colton came right over and explained the pool services and our system. Hebert, our technician, has been fantastic. He shows up each week, and works hard to keep the pool sparkling. He offers recommendations and is always professional and polite. Wonderful employee.
I’m so pleased with Edgewater Pool. Manny is great! My two yorkie AGREE!!! They love Manny and don’t stop barking until they get a chance to say hi. It may be the treats but they’re a good judge of character. Always kind, respectful and genuine. Thank you!
I am so happy I switched to Edgewater Pools! Pool has never looked better.My service tech Manny is a pleasure to work with, always very polite and courteous and gets the job done with follow up photos of the pool. Wonderful experience highly recommend them. Vivian L Rodriguez, Naples Fl.
We couldn’t be happier with our pool service with Rey. Our pool looks phenomenal and he is responsive to any issues we have. We highly recommend Rey and Edgewater Pools!
Just wanted to say that Edgewater Pools and spa by far is the best pool service company in in the Naples/ Marco Island area. You can depend on them to keep your pool crystal clear and clean year round. Rey does a great job for us caring for our pool. keep up the good work. Colton you have a great company and great people that work for you. Thanks Again
Edgewater pools has done a tremendous job servicing our pool in Ft Myers. The owner, Corey, has been tremendous and weekly, we have received outstanding service from Alberto. He is terrific. I would highly recommend using them for your pool service.
We are thrilled with Edgewater, they are much better than others we’ve tried. The first pool service we used was dishonest and billed us for work that was never done. The second company we used was incompetent and unable to remove marks or repair equipment. We switched to Edgewater a few years ago and are very pleased with their service. Our pool specialist is Erick. He knows what he’s doing and he’s truly delightful.
Never responded to two requests for an appointment to build a pool.The owner called me and explained that he didnt see my contact request. Possibly due to having a new site and a tech issue.But he emailed me with referrals to pool companies he has used in the past that did a great job building new pools.
Edgewater Pools has been a “life saver” for our pool and peace of mind.I built a new home in Naples, Fl 5 years ago. Being a new Florida homeowner I did not know much about pools.I had the unfortunate experience of working with 3 different pool companies until my new neighbor recommended Edgewater.Upon contacting Edgewater to take over the maintenance of our pool I also spoke to Colton, the owner, and explained that I thought that there was a leak in our pool’s water feature wall.Colton came to my home and helped diagnose the health of our pool and the leak in the wall.Not only has Edgewater has been taking excellent care of our pool they are also doing the repair renovation on our pool water wall.We have been working with Edgewater’s Renovation Supervisor, Nick, in getting our water feature wall repaired. Our pool repair is not a straight-forward problem but, from the get go Nick has helped us navigate communications with the original pool builder, the county building department and our HOA. Nick is patient and thorough in explaining the process and the proposal and recommending vendors for finishes. Nick responds to calls and emails almost immediately.Every member of the Edgewater team is dedicated to their job and making sure that their clients are happy.Edgewater’s pools expertise coupled with the company’s dedication to maintaining excellent customer service has given me extraordinary peace of mind. I am a grateful customer.
We just met Ivan today, he cleaned our pool for the first time. He is extremely competent, knowledgeable, andVery Professional. He was also very accommodating. He spent a lot of time and was very meticulous about each step. I can see that Andy, our previous tech, who was also excellent, trained him very well! We would say that he is an asset to the company and represents them well!Dr & Mrs William Johnson
I recently transferred from Florida Pools Service towards Edgewater Pools (along with the rest of my neighbors). It was the best advice. Very responsive to my pool servicing needs and extremely friendly and professional and efficient service from ERIC! Competitive prices. I strongly recommend Edgewater Pools.
Edgewater Pool Service assigned Trinity to service our pool and spa. From the very first day both Trinity and Edgewater have been exceptional in every regard. Not only is their fee reasonable but they consistently provide exceptional service.
If you’re looking for a professional service and nice looking pool, then edgewater pools is one of the best of south west Florida.
Please recognize service tech David for his help with my pool last weekend. I was in desperate need and wasnt able to reach my normal pool person. I actually went out in my car and located David in the business truck and asked him if he would be able to come over and take a look at the problem. Without hesitation, he followed me back to my home and was able to see the problem and help me rectify the situation. You have a great person to represent your business, Thank you, David, you are the best!!
My wife and I have had Edgewater pools for a little over a year, and the difference in our pool has been night and day. I had many issues with the previous company because they never vacuumed when they we’re supposed to, and with Edgewater it has never been an issue. Erick shows up every week at the same time, and consistently does a fantastic job keeping our pool sparkling clear. He fills out the service card to let me know what he did, and even includes the time he was here so I know when I’m able to use the pool. Erick and Edgewater Pools are phenomenal!
Just wanted to let you know, that we have been COMPLETELY SATISFIED with the service of our pool. Rey is always very thorough when he comes to our home. He is always very polite, clean and neat. He services our pool the same on every visit. We will and have, recommended Rey to our neighbors. He represents your company well!
Just wanted to drop you a quick note to let you know what a great job Kimberly is doing on our pool. Our pool is old and she makes it look sparkling. And as new home owners Edgewater has been helpful in answering any questions we have and keeping us informed. She is just a wonderful addition to our week!
I’ve had Edgewater servicing my pool for a little over a year and they have been phenomenal. With the previous company I had some rust stains pop up in the pool and without asking, Eric was able to remove in fifteen minutes what the previous company wasn’t able to remove in three years. We also had issues with calcium deposits on our spa tile, and Eric was able to not only remove it, but make our tile look brand new. With the various companies I’ve dealt with, Edgewater Pools are knowledgeable, conscientious, and consistent.
I just wanted to send a quick note complimenting the service that we are receiving from Rey. He is a polite, knowledgeable, hard-working and conscientious worker and our pool looks great! We have and will continue to recommend him to our real estate customers!
Called Edgewater on Monday wanting to upgrade our pool heater. Edgewater did all previous upgrades to our pool and recommended a heater. Tuesday morning it was delivered. Next day it was expertly installed by Nick C. Great work, very professional, a recommended service.
This is the best and most reliable pool cleaning service in the SWFL area. Ive dealt with a lot of pool cleaners in the past, and I am happy to say that Erick and his team are the best around. Would recommend 10/10
Eric came over, the same afternoon we called and is the best technician we’ve ever had! We had a couple of issues he attended to diligently and explained the “why’s” to us! He’s top notch w/us! TY, Eric!
Edgewater Pools services our pool weekly and we are throughly satisfied. Erick is knowledgeable and professional. He is a great ambassador for his company. I would not hesitate to recommend Erick and Edgewater Pools. Thank you for the great service!
Just a quick note to tell you that Kimberly does a fantastic job maintaining our pool. Since she took over from our last pool company, our pool has been SPOTLESS!! Thank you so much!
I’m so glad we decided to use Edgewater Pools Services! Kymberly does an amazing job keeping our pool swim-ready all year round. The chemicals are always just right and the water is filled and crystal clear. She goes above and beyond to make sure everything is just right as if it were her own pool. I also love that she is conscientious about making sure our pets are safe inside the screen doors and don’t get out since they are sometimes hanging out on the lanai when she arrives. Five stars!
We are so happy with Edgewater Pools! Kimberly does an amazing job every week and our pool has never looked so good. We highly recommend Edgewater Pools and request Kimberly!!
We switched to Edgewater Pools this year and have been very happy. Eric is very knowledgable, and responds to any questions quickly.
Our previous pool company was not providing weekly service as agreed upon and they were over chlorinating the pool. We contacted Edgewater pools and Colton and Eric have done an excellent job restoring our pool to the condition it should be in. Eric is knowledgeable, prompt, friendly and treats our pool as if it was his own. We can rely on Eric and Edgewater pools and wish we had switched to their service a long time ago.
Edgewater Pools installed a new heater and filter system for my in-ground spa tub. They were very prompt in giving me an estimate. The tech, Nick, did a great job!C. Grieb, Naples
Edgewater Pools have been great! Erick is very courteous and pays attention to detail. Highly recommend to anyone looking for exceptional pool service
Ray does an excellent job in keeping our pool sparkling clean! The company as a whole is excellent and would highly recommend Edgewater pools!
Eric has been great, pool is clean and looks fantastic. He is always there to answer questions and to help us out. We could not be happier with the service he provides.
We’ve had the pleasure of being a customer of Edgewater Pools for over 2 years now and wanted to share the extremely high level of customer service and attention to detail given to our account. Rey personally cares for our pool; he is conscientious, detail oriented ands scrubs our tiles to perfection. Thank you, Rey!!
So impressed with this company. Love Kimberly. She does a great job and she has our dogs stamp of approval. The cat maybe not so much but he doesnt like anyone anyway lol.
Erik is AWESOME! Our neighbors recommended him and we are so happy with his pool services! Our pool always looks crystal clear and hes very knowledgeable of all the pool equipment. Words that can describe his services, professional, trustworthy, very reliable, sense of urgency and attention to detail. Highly recommended.
We love how Edgewater Pools takes care of our pool! Our new girl, Kimberly is amazing! We loved our other guy too! He was so nice and worked hard to keep our pool sparkling clean. I believe he is taking care of Ft Myers now. Good luck to him! Colton, your team is so nice. Thanks for your service. We appreciate it.
We switched our pool service about a year ago to Edgewater Pools. I have been astonished with the level of improved service from Edgewater. We have had a few unexpected typical pool issues that Colton and team resolved exceptionally fast. But we have been mostly impressed by Erick. He is exceedingly conscientious, courteous, and professional. Erick has done a “remarkable” job representing himself and Edgewater Pools. We appreciate our new level of pool service confidence since Edgewater has taken over.
Fast and reliable service by Nick. He called ahead to alert us regarding his arrival time. He walked us through our pool equipment orientation and answered all of our questions.
Very happy w/ Edgewater Pools ... and w/ Kimberly who cares for our pool.We have high expectations AND we have a sparkling pool.Thank you for great service!
Edgewater has responded to all our pool needs. Our weekly maintenance girl, Kimberly, does an excellent job You can tell she really cares about her clients. We highly recommend this pool company!LisaNavassa Lane
Eric is very knowledgeable and customer oriented. Best tech we’ve ever had!
We have been a customer of Edgewater Pools for almost a year now with Eric taking care of our pool weekly. Even with our unscheduled visits, we always arrive from up North to a gleaming, crystal clear pool. Its a bonus for us when we get a chance to chat a few moments with Eric while he works -- hes a true gentleman and a professional. We had a warranty issue with equipment that Colton handled for us quickly as we had guests coming -- he went above and beyond in a short period of time to accommodate us. We couldnt be happier with the service and the Company we chose.
Edgewater pools are fantastic! They correct problems immediately and with a fabulous pool guy like Eric, who is absolutely the best and caring facilitator and who is extremely conscientious, you can’t go wrong! Wouldn’t use any other company than them!👏👏👏👍👍👍
I called to inquire about service and was told that they did not service past East of 951. However, it was interesting to find that their service areas listed was further than going east of 951. I called back and spoke to Colton as he heard me speaking to Nancy. First, when I called it was not a welcoming or a warm conversation. Second, was not thrilled about the tone of both calls. Listen, customer service is EVERYTHING you can have 1000 customers today and NONE tommorrow!!
We have been using Edgewater for 5 years & we are so pleased to have Kimberly taking care of our pool now!! she is knowledgable & very thorough each week, working hard to keep our pool beautiful - shes the best!!
Thank you Edgewater & Erick for being an outstanding pool company. We appreciate Erick and the great care he takes in maintaining our pool and equipment. When we’re not home Erick is especially alert of our surroundings and alerts us immediately if there is a problem. Our dog Rocket can’t wait to greet Erick when he sees him in our Lanai. He will cry until we let him out. Always great service from all at Edgewater!!!!
Best pool service in town!Been experienced a few other companies but this company by far is the best, inexpensive, professional and very reliable!
Erick is WONDERFUL! He takes AMAZING care of our pool! He is also great with our dogs! Our pool looks better than ever!! I recommend him highly!!