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H2O911 Mold Removal & Water Damage Service
3960 Radio Rd #202, Naples, FL 34104, United States
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H2O911 Mold Removal & Water Damage Service

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Ma
Review №1

Ellie Vinas was so helpful when one of our vacation properties had a leak in the wall from the washing machine water line. She quickly dispatched a team to evaluate and give us an estimate. They were able to fix the leak issue and remove any mold spores that were in the house. Reinstalled the drywall and had the two rooms back as it was before the issues. Great job to whole team!

Pr
Review №2

There was an incident in my store at T-mobile and our company called H20. Ted and Amandah were such a great help! they sent out help immediately and it was like 9:30 Pm ! the photo attached was what we needed help with and they cleared it out within a week! They saved our hours ! Highly recommend for business and homes !

Sp
Review №3

AWESOME SERVICE FROM ALEX! Alex and Jorge arrived on time and were completely professional. They went over a spot twice just to be sure it was a clean as possible. They took great care in not having their hoses rub against any other furniture and our rugs dried extremely quickly. I would highly recommend.

Se
Review №4

Recently got my carpet cleaned by H20911 as part of me moving out of my home. There was some stains that I was worried about and the techs assured me they would take care of it. They sure did. Both technicians were polite and professional. They even cleaned up after themselves, which was a good sign. They were fast, professional and efficient. I would highly recommend using H20911. Best prices and quality around!

La
Review №5

I would highly recommend using H20/911. They have a remarkable response time and are so polite. Ive known a few others who have used their services as well and have shared their experience with me and said they were very professional, thorough and well pleased. Their office staff, technicians and customer service representatives were attentive and saw the job from start to finish. Keep their number handy you never know when mayhem may happen.

gr
Review №6

I have used this company for the last five years and I have nothing but respect for the work they have done for me over the years. As a Property Manager, I look for a company that is not only efficient and dependable, but professional from the initial start of work to completion of the project. This company has set the bar high among remediation companies in the area and I would recommend them to address your issues with courtesy, and professionalism. One of the top companies that are proactive in water and mold remediation.

Ma
Review №7

We used the services of H2o911 when we discovered a concealed leak in our condominium. They were quick to respond and contained the areas well to prevent the spread of mold that was found. We found their work to be of good quality and perhaps what was most helpful is that all of their methods/practices were well documented and recorded. All of their personnel were accessible and responsive to all of our requests

Za
Review №8

They did a wonderful job fixing my garage up and I highly recommend.Fast, honest, helpful! Ted is the man!

Ma
Review №9

Experience was excellent. Called Jennifer around 10pm and within minutes calls were made to homeowners and a schedule of when emergency cleanup crew was coming over. Great follow up with homeowners and Management company. I would never consider another company that H2O911.

De
Review №10

I have had this company to my house many times for carpet cleaning and tile cleaning. I have used others in the past and have been very disappointed, rush in and rush out. Not this one! From start to finish was a pleasure. Finally a company with manners, professionalism and who actually did the job right. Will definitely use them again. Thanks so much H2o911! Two thumbs up!

Al
Review №11

I had an emergency and when I called my Rep. Jennifer Rebaza she had a crew and herself on site so quickly we were truly amazed. It was lunchtime when I initiated the call and the restaurant was able to open up on time for dinner at 5. Totally amazing H20911 you rock thank you.

Ma
Review №12

Fantastic and professional service. Kept us informed every step of the way and answered all of our questions in a timely manner. Steve, Rudy, Mandah, Natasha and Maria were extremely helpful during this difficult process. We highly recommend H2O911.

Ci
Review №13

After Irma H20911 remediated a problem in my home that turned out to be much bigger than I thought it was. They did a great job and always delivered what they promised. Always on time and with great customer service. Special thanks to Vlad and Jean Paul and to the whole team--Geoff, Rudy, Maria, Tommy and staff--I recommend them highly!

Er
Review №14

I would absolutely recommend H2o911 to anyone in need of their various services. Extremely professional, and amazing care for their clients. Jennifer Rebazza is without a doubt the person you need to ask for when calling H2o911! Her dedication to client satisfaction and attention to detail is second to none!

Je
Review №15

We have used H20 911 Restoration for several years for multiple jobs throughout our community. Whether it be something as simple as carpet cleaning or as through as water extraction the results have been nothing less than superb! Thank you to the entire team for their outstanding customer service.

Pa
Review №16

He must be doing something wrong. He owes me and several other people that I know substantial sums of money. Has been promising to pay me every month for over a year now, and pretty much the same story with the other people that I know he owes money to. Nice guy, but his word is no good to anybody that I know.

La
Review №17

When we discovered our water damage, H20911 was the first name we were given by a friend and 30 minutes after making the call they were here! They assessed, estimated and began the repair the same day! A few days later, the office looks as though there was never any problems at all!!! Friendly staff, great work and truly reliable! Thanks H20911!

Ma
Review №18

Excellent, professional service. I had storm damage to roof and H2O/911 was there within 2 hours to assist with the clean-up. Friendly and knowledgable staff.

Ge
Review №19

We had the carpet cleaned yesterday, fantastic job!! After calling around to receive quotes, h20911 was the lowest price and had availability when I needed it. Asbel and Volfny were polite, professional and pleasant. They were able to remove a stain that a prior, much more expensive service, was unable to achieve. I will definitely hire h20911 in the future and will recommend their service to others.

Or
Review №20

Love the company. the level of service that is provided to all the KWPMC properties is exceptional and one of a kind. keep up the good work.

Sa
Review №21

I called this company for a very small water leak after reading good reviews of their service. Im not typically a complainer, but this company is EXPENSIVE and they dont clearly tell you about their charges ahead of time!! The water leaked from a bathroom, and I found the baseboards pulling away from the wall in the bathroom, part of the bedroom next door and a second bathroom. The bedroom carpet was wet on one side too. They did the work, but I was shocked to see an $1,800 bill for such a small leak!! They bill for every detail, so dont believe them when they say anything is included. They billed to tear out carpet, tear out baseboards, apply an antimicrobial agent, and of course all the air movers (at $75 a pop) they said I needed. I was shocked to see a bill $55 for moving furniture, when all they moved was a shoe rack from a closet that I could have moved myself. Also they billed $133 for waste removal and only removed a small corner of carpet pad that could have been put in my own trash can. The total bill came to $1800 for this small leak! Had I known about these charges ahead of time, I would have done the clean up work myself! The icing on the cake was that I also had to call after a month to get a final bill. The owner Mark Moscone did take 5% off the bill, but that does not make me feel any better. I DO NOT RECOMMEND THIS COMPANY

Ch
Review №22

Hired them to clean my carpets, having an old dog that soiled some areas and some friends children that spilled juice and broke markers, it was really rough. They came in and worked pretty hard on some stubborn stains and I am impressed that almost all of them came completely out, even one that the technician said was doubtful. Well worth the money. Will hire again to clean once more before I move.

Ni
Review №23

Very professional, courteous, thorough, comprehensive, communicative & attentive. They basically held my hand throughout the entire process, and were always available to answer any questions I had.

An
Review №24

This company is full of it. their employees came to my house so high from smoking weed smelling up my whole house my poor husband that on oxygen couldnt hardly breath after they left my house i called to complain and they swore their workers took a drug test and passed . there is no way in hell so unprofessional will never used them again try Stanley steemers instead .. and hire new workers stop hiring drug addicts come on

Ni
Review №25

A+ service. Husband and I came home to a mess. We did not know who to call. Quick and impulsive google search lead us to H2O911. They had a representative to our house within an hour. And not long after had a team of people cleaning out all the water. Thank you.

R.
Review №26

H2O911 has dealt fairly and swiftly for me on not one, but two occasions at a property that I own. For both occasions there was water intrusion and damage and they sent out the dryers right away. I would highly recommend them in the future.

Ma
Review №27

Naples & Fort Myers helped me with my house when it flooded. They were professional and on time and I appreciate how they helped me through the whole process. I would highly recommend them to anyone that is going through a house flood and wants a professional to help them.

Yo
Review №28

Would like to thank Jennifer Rebaza and Maria Cervera with H2o911 Restoration/Dryzone for the great customer service and the fast response to the Condominium water leak we had at Loggerhead Cay in Sanibel and especially being it was on a Holiday. Your team is such a pleasure to work with and I would recommend H2o911 to anyone that needs your service.

Jo
Review №29

Excellent efficient and professional services. would highly reccommend H2O 911

Sh
Review №30

I called H2O 911 Restoration for a small work of my house they did it well. Good job!!!

Information
6 Photos
30 Comments
4.6 Rating
  • Address:3960 Radio Rd #202, Naples, FL 34104, United States
  • Site:http://h2o911.com/
  • Phone:+1 239-935-8911
Categories
  • Carpet cleaning service
  • Water damage restoration service
  • Fire damage restoration service
  • General contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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