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DryZone Mold & Water Damage Services
3960 Radio Rd #202, Naples, FL 34104, United States
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DryZone Mold & Water Damage Services

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He
Review №1

DryZone offers the best service, repair and knowledgeable contractors, engineers and administrative staff. From Maria in the office to Ruddy the contractor to Tim the carpenter, these folks made sure that not only was my repair done right but done safely and over the top. They strive to make sure you aren’t just happy. They want to surpass your expectations. These folks knew me by my first name and advocated for me as a homeowner to ensure my project was done correctly. They worked with me on price and were fair across the board. My job was done quickly and efficiently. Tim was truly incredible. He cleaned constantly throughout the job so that I walked Into a clean and perfectly painted and textured ceiling. The area that was repaired looks better than I even could have imagined. Tim was kind, worked hard and ensured that the job was completed perfectly.Thank you so much to DryZone. Home improvements can be a nightmare and they really made things easy.

Bl
Review №2

We are so happy with the service DryZone provided. We hired this company to clean up concrete dust which completely covered the inside of our garage and all of its contents. Rudy came out to assess the situation and gave us a reasonable proposal and reassured us that the cleanup would be done in a safe manner. Julio, Derek and Doug performed the cleaning services to perfection. They were timely and professional, and used HEPA filtered equipment and air cleaners. They cleaned the dust off every single item in the garage with care, and the entire floor was spotless. We highly recommend. Thank you DryZone.

Ki
Review №3

We were pleased with every aspect of our bathroom remodel ; everything from the initial contact with Dryzone .to the successful completion of the project. Rudy, Paz, the office staff, Ted Magee, the contractors, and breakdown/ clean up crew were all impeccable and deserving of a 10 out of 10 survey review. Thank you to all. We enjoyed working with your company.

Te
Review №4

Great Company that stands behind their work. I needed some mold remediation on a building and received four quotes. They were the lowest, the second lowest was almost $2,000.00 more and the highest was $7,000.00 more. After, they finished we failed the post test.....Dry Zone paid for the failed test, then came back out and work another 4 days. We then past the mold test. I was expecting them to charge me for the extra work but they didnt. Not many companies left that guarantees their work. Also, the major price difference. During the work, they also stayed in communication detailing everything they were doing to save my building. I hope I never have mold again, but if I do.....Im calling DryZone.Also, their entire staff was excellent and provided great customer service.

Di
Review №5

What a great job DryZone has done in our home with mold remediation. We liked that the employees of DryZone are employees of DryZone and not subcontractors. The mold remediation group of guys were in the home for 4 days clearing and cleaning the rooms and areas which were identified with compromised air quality. Tim, Rodney and Travis were a delight to have in our home for the project. They were extremely courteous and thorough ensuring their job was completed at the highest level. They took pride in their job! Thank you also to Jessie for getting the mold remediation project completed prior to the weekend. Our home has been tested and now on to the rebuild. Thanks again to DryZone and Tim, Rodney, Travis and Jessie! Job well done!

Jo
Review №6

So I had someone recommend Jesse Flowers to me. I had some water leaking from my tub. He came on his own time and helped me big time. He definitely is very knowledgeable. He just knows what hes doing. In the end he was very helpful. And problem was fixed. If you need someone ask for Jesse Flowers.

De
Review №7

I cant recommend this company enough! Not only were they quick to respond to our emergency but I had no idea they also do repairs! It was such a relief to know that we didnt have to work with a bunch of different companies to get our home restored. They were able to demo everything that was damaged and replace it all. Their showroom had a great selection, and Ted Magie walked us through the whole process for selections and ordering. My husband and I are very pleased with their team and the outcome of this impromptu project! We highly recommend them for water damages and renovations and will gladly refer our friends!!!

Sh
Review №8

A very late night call, with an extremely timely response. They were in constant contact with us regarding the progress and next steps. Always willing to answer questions, helping move dates up, very professional in every way. After all was done, they continued to contact about our satisfaction. Kept us informed about the cleanup and very timely response on a few small items that needed attention. Would highly recommend DryZone to anyone needing this type of service. Wish I could give 10 stars.

da
Review №9

Recently had a water main break in our condo. Our management company called Dryzoner to respond. They have been excellent to work with, great communication and response. I would contact them again, but hope I dont have to.

Ch
Review №10

Broken shower door repair. They were sensitive to our needs - repair vs replace because we planned to remodel. Responsive - arrived the next day, repaired in a couple of hours for a reasonable price. Now considering them for a complete bath and kitchen remodel.

Wi
Review №11

We recently found a roof leak that had not been obvious but after inspection was definitely been a problem for a long time. Our builder was fantastic in developing a remediation plan. First was to bring in Dry Zone and removing the damages and addressing the mold problem that was the result of the leak.Dry Zone did an absolutely outstanding job. They were meticulous as they partitioned off our home and set about to eradicate the mold. They were attentive to our needs, punctual and fastidious in their work. Both Stephen and Shawn were respectful and a delight to have in our home.I would definitely hire them again, if I ever have the need. I would not hesitate and in fact encourage any of our family and/or friends to use Dry Zone.

Ke
Review №12

The DryZone team has exceeded my expectations on multiple occasions. As a Construction Manager, I am often called upon by friends and associates to recommend specialists whom I trust. I never hesitate to recommend Shannon ONeill, and her very capable team. I can affirm that they perform admirably in large commercial cleanup and also for high-end residential home, with discriminating clientele. My encounters with all the field staff, and I have been particularly impressed with Rudy & Julio. Hats off to a great team.Sincerely,Ken SmithNaples, Florida

Li
Review №13

Excellent customer service has almost become a thing of the past. Not with DryZone. They took the time to ask questions, listen to my budget, suggest alternatives and work with me from start to finish. I was aware of everything every step of the way. Thank you! If I ever need that service again, I wont hesitate to call!

jo
Review №14

Incredible job from start to finish. Amazing team!!! Technicians arrived within the hour of my initial call to Shannon. Excellent response time. Shannon helped me through the entire process. Workmanship and attention to detail far exceeded my expectation from the clean up throughout the restoration process. I highly recommend DryZone. Thank you Shannon and your entire team!!!!!

Ma
Review №15

As a property manager at CRE Consultants Naples Fl, This is a fantastic company to deal with. Professional team with great costumer service. Immediate response when called. They did a very large job for us at a local shopping center. They went above and beyond to make sure we were 100% satisfied. Give them a call. You wont be disappointed.

Th
Review №16

The entire office is extremely professional and willing to go to any length to take care of any customers needs.Dryzones Fred Maddox was essential in completing 2 large projects involving remediation and water damage. There is no job too big or too small and they treat the customers and their homes or buildings as if they were their own.Their professionalism did not go unnoticed.

Vi
Review №17

I called at 8:30 PM They were there in 25 minutes! The reason I did not have further damage is because of their efficiency. Their finish work is superb! It wasnt a fun experience, but I cant imagine how horrible it would have been without dryzone.

Ka
Review №18

I work for a community management company, and we hired DryZone to clean the carpets throughout our office. Weve had a few other companies do this for us before, but DryZone did the best job by far! There have been stains on the carpet for years that other companies could not get up, but they removed every one of them. Our carpets look pretty much brand new! Amazing job and very friendly to work with, especially Shannon!

Br
Review №19

As a Realtor I am asked by many clients who they should talk with for clean-up services. I always recommend DryZone. Everytime I reach out to DryZone the calls are answered or promptly returned. They communicate well with clients and always do what they say they will do. All of my clients who have dealt with them have had their expectations exceeded. Highly professional, Highly responsive, and Highly recommended!

Di
Review №20

We had a multiple unit water loss due to a water line bust. We called DryZone and Jody had her team on the way in no time. Mike Henderson, Julio and their team were great to work with. Everyone was very professional. As a property manager it is important to have a company like DryZone available in when you need them. Thank you DryZone Team for doing a great job.

Je
Review №21

My husband and I enlisted DryZone to assist us following extensive water/mold damage to our home. After interviewing 3 local companies, we choose them because their staff is responsive and professional. Additionally, the estimate was reasonable and they have a good reputation. To date, the first stage has been completed. The water damaged areas were removed and the mold was successfully treated. The work was done very efficiently and thorough. The technicians treated our home like it was their own, being very respectful of our property and belongings. We are now preparing for the restoration phase. We highly recommend DryZone!

CH
Review №22

I cant say enough good things about this company. They were professional, clean, thorough, kind, efficient and responsive to my many questions. My beach condo was covered in mold but this company cleaned every inch of it. The place smells so wonderful. I highly recommend them to anyone.

Ta
Review №23

Working with DryZone is always a pleasure; their staff is top notch and their work speaks for itself. They are thorough and have great attention to detail. You will not be disappointed.

SA
Review №24

Just last week Mike from Dry Zone repaired our dry wall and painted our ceiling after a leak occurred from a broken shower pan from the unit above us. Mike always showed up bright and early as he promised. His work was impeccable. He had to texture our ceiling and you really can’t tell the difference from his work and the rest of the ceiling. Not only was his work excellent but he’s a genuinely nice guy. My dogs loved him and that is always a sign! He went above and beyond!!

An
Review №25

I perform the indoor air quality testing for DryZone and am always impressed with the work completed. The employees attention to detail and workmanship is top notch. I am happy to recommend this company to my customers.

Jo
Review №26

Excellent response time to the initial emergency. Workmanship and attention to detail was excellent throughout the repair and restoration process. Outstanding customer service. Do not hesitate to use this company.

Pa
Review №27

We hired DryZone at the church I work for because of a humidity problem that accelerated quickly into a mold problem. Fred Maddox supervised the project and we could not be happier with the level of professionalism and expertise that he provided. The communication between Fred and us was exceptional, there were no surprises and he kept up updated on the progress and explained the process. We had some concerns post-remediation and Fred showed up on a Sunday to provide assistance and was available to answer some additional questions weeks later. Fred and his crew did an exceptional job, and the testing after his team was done confirmed the quality of their workmanship. Fred is one of those unique individuals that takes great pride in his work and truly delivers exceptional service. I deal with many vendors at the church and can attest that Fred is truly the best of the best.

To
Review №28

Very Friendly and on top of there process. I had a flood after hours and they were there in 20 mins of my call and was able to save my condo from Mold with getting water out so quick! Mike Henderson the foreman in charge was very informative!

Ch
Review №29

They were great, courteous and professional. I dont know much about mold, but Maria Cervera explained every thing to me so I could understand it better and know exactly what I was getting into. When you call ask for Maria, she is awesome.

De
Review №30

Weve had Dry Zone in on a couple of occasions to take care of some water damage in our condo. The first week of January Terry & John were here to do remediation in our Kitchen, which required them to remove our less than one year old quartz countertops. We had been told by others to expect the worse... that 90% of the time countertops will break when removed. These guys, with the help of Julio, did a phenomenal job. Nothing appears damaged. They were courteous and thoughtful in all they did, and made a stressful situation much easier to handle. Each step of the process was communicated to us, and their work was impeccable. For the record, weve had Julio at our place on several occasions, and he is always professional and personable. Great crew.

An
Review №31

Julio/H20 was here 30 minutes after he received the call from our management company, we had a leaking pipe. He was very professional. Did an excellent job. Cleaned up after himself even asked to help us to put our stuff back. He turned our gloomy attitudes into a pleasant experience. Wishing Julio all the best. You can be proud to have him as an employee.

De
Review №32

As a Community Association Manager, it is very important to work with vendors that are reliable and fairly priced. When I was faced with the unpleasant responsibility of coordinating the cleanup of a condo on behalf of an absent owner in which a tenant had died a week before being found, DryZone stepped right in and sterilized the condo from top to bottom. They worked directly with the insurance company keeping the owner (who was living in China) informed throughout the process. Dry Zone personnel were efficient and thorough while being sensitive to the situation. They made my already complicated job much easier so that I could concentrate on the rest of my community while dealing with this matter. DryZone is highly recommended.

pa
Review №33

I have had several interactions with Dry zone. My experiences have been constantly good. If a friend or co-worker ask I would highly recommend this company.

Ga
Review №34

Fred did a great job getting a house remediated last minute for me up here in Sarasota/Lakewood Ranch. He’s very easy to work with and is very thorough with his work!

Pa
Review №35

Good worker. Julio was very attentive to details. He did not leave until I was satisfied with his work.

Si
Review №36

DryZones office and field staff are prompt, professional and excellent communicators. We would highly recommend their services for your remediation needs.

Ni
Review №37

This is an awesome company. Nobody knows their stuff like they do! They are my go to company for any water problems my home watch clients may have.Nicole NeuenschwanderFour Seasons Home Watch

De
Review №38

Shannon ONeill is a treasure, she educated me and calmly responded to me concerns on behalf of my customer. I have complete confidence in her and would unhesitatingly recommend her to anyone needing help with Fire/Water restoration.

An
Review №39

During a time of water damage/crisis dryzone H20 delivered as promised! The crew and staff are all consistent and professional, on-time and courteous! I would like to extend a special thank you to the office staff Mandah, Maria, and Jodie. Also to the crew to the rescue Mike Henderson, Sergio and Rudy and the rest. All help make a stressful period; less stressful. Thanks again for all your help!

Jo
Review №40

Thank you Dry Zone. When disaster struck you were at our condo in less than 1 hour assessing the damage. Your team is very professional and courteous. When asked to repair the water damage, your staff worked with me on my tight schedule and Rigo and Jamie did an excellent job repairing the damage within the 2 days they worked. Natashia and Maria kept me informed on the status of the condo through sending pictures and emails. I highly recommend Dry Zone and could not have been more pleased. This is a great company and should you have any water damage or repairs in Naples area, I highly recommend them.

An
Review №41

Was very pleased with the prompt response and professionalism and advanced technology used to asses our damage and then to resolve our situation. So very very happy. Thank you to Rudy, Maria, Mandah and the Dryzone team

Di
Review №42

Not impressed with poor customer service. Got Dry Zone name from my condo Management company. Brad came out promptly and assured me he could start the restoration as soon as we got the corrected estimate approved by the association. Ten days later andseveral emails a d voicemails to Brad, the corrected invoice was not submitted. Got a call from Brad today stating he couldnt do the job, was too busy. I asked him why he didnt tell me that 10 days ago and wasnt able to give me a straight answer. Told me he would refer me to an affiliate. Told Brad that the vendor was not one that the management uses. Turns out the affiliate is not affiliated with Dry zone, but a company they pass off to when as a previous commenter noted that the job wasnt lucrative enough. Thanks Dry Zone for setting me back 10 more days.

Fr
Review №43

So, I contacted Shannon at Dryzone and in no time she had her team dispatched to my condo complex. They were clean, fast and very professional.

Pa
Review №44

Outstanding service. This is the 2nd time I used Dry Zone/H2O/911 to remediate a mold issue for a seller prior to the real estate transaction closing. The estimator (Geoff) was on time for the initial appointment and was very knowledgeable and explained the scope of work to be performed. He sent me a very detailed estimate the next day as promised. The concierge service (Mandah, Rebecca and Maria) were all extremely helpful and kept me updated daily as to the progress. A very professional company and a pleasure to work with. They are my go to company for any mold issues. Thank you.

Ch
Review №45

With all the rain our area had lately, I noticed an area near my back entrance that had discoloration in the drywall. I called DryZone. My technician was very helpful and explained everything. With everything resolved, Im ready for rainy season!

Tr
Review №46

Dryzone was so professional and efficient and Maria was so wonderful to work with. She made the process so much easier and not as stressful.

Li
Review №47

We recently experienced a flood that could have been devestating without Dry Zones help. They immediately installed dehumidifiers that minimized the damage and made the repairs quickly and professionally. They worked with our insurance company and Homeowners Association, and made a disaster more bearable. I would definitely recommend them to anyone in need of flood repairs.

Pa
Review №48

I contacted DryZone to check out my HVAC ductwork for mold following Irmas extended electricity outage. Geoff arrived within 3 hours to check things out and helped me understand situation. The ducts were cleaned and sanitized by Alex and Vlad. They were very professional and considerate. I was very pleased with the work and feel so much better that the ductwork has been cleaned.

Be
Review №49

Every person I dealt with from the estimators, techs, consierge, (Natasha in particular) performed excellently and were very helpful to me. I live in the Dunes community in Naples, Fl.

As
Review №50

I work with a lot of homeowners that have water and mold damage. Whenever I refer Dryzone to my customers they always have great things to say such as being on the job asap, fixing the issue at hand and great results.

Am
Review №51

Made an appointment and waited 24 hours to find they werent interested in my type of job. Only call them if you have something big that is worth their time.

Ma
Review №52

DryZone is a very nice company to work with. Fast friendly service.

Iv
Review №53

I was 1,200milesawaywhen Dry Zone did water damage restoration work in my home.They were great and did everything they said they would do and more.I would use them again and recommend them to anyone.

Hi
Review №54

It is great working with a professional staff and efficient staff such as DryZones!

Ma
Review №55

Call came into our Tampa office for a call in Fort Myers, we outsourced to these guys and the client was extremely satisfied as DryZone worked directly with their insurance company to get the claim filed without hassle. Definately will refer to again!!

Ed
Review №56

We had a fire on the 2nd floor of our house with extensive heat, smoke and water damage. Brian came out the very next day to meet with us along with my insurance adjuster and contractor. From the start I was very impressed with his knowledge and plan to get our house back to order as soon as possible. The Dry Zone team got started with work right away under the leadership of Fred and worked seven days per week until the job was complete. The entire Dry Zone team was excellant from start to finish and took great consideration with the work involved and our familys situation. They dealt directly with my adjuster and insurance compnay which made the process much easier. They made an extremely overwhelming and stressfull situation a lot easier to deal with. I highly reccomend Dry Zone for all of you remediation projects!

De
Review №57

All went smoothly & quickly.

Jo
Review №58

Very responsive, knowledgable and helpful.

Aw
Review №59

Professional, knowledgeable, friendly and reliable service!

Information
37 Photos
59 Comments
4.9 Rating
  • Address:3960 Radio Rd #202, Naples, FL 34104, United States
  • Site:https://dryzoneinc.net/
  • Phone:+1 239-249-5836
Categories
  • Carpet cleaning service
  • Bathroom remodeler
  • Water damage restoration service
  • Fire damage restoration service
  • General contractor
  • Kitchen remodeler
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
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