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Bayfront Rentals
1221 5th Ave S, Naples, FL 34102, United States
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Bayfront Rentals

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Gr
Review №1

Amazing experience - Arnold provided excellent service and set us up for a great bike ride. The rate was extremely fair and the lowest around that we could find. Note: the bicycles are single speed with pedal brakes, make sure to check that the tires have enough air

Pa
Review №2

Awesome experience renting kayaks and bicycles today! Couldn’t have asked for an easier process and better customer service. 10/10 would recommend and will definitely come back!

je
Review №3

I had a very good experience with Bayfront Rentals! My sister and I wanted to rent bikes to explore the town. When we arrived the gentlemen thoroughly explained the prices, the rules, etc. He allowed us to choose our bikes and even test them out. He was happy to put a basket on the one I wanted. We rented the bikes for a full day and had a blast! However, as the rainy weather moved in we decided to ride to our hotel to wait it out. Just as I pulled up my chain came loose and fell off! As we waited out the rain, I called the man at Bayfront Rentals to explain my situation. He did not hesitate to offer to bring me a different bike. Sure enough, just after the rain stopped he was at the front of my hotel with not one bike in this truck, but TWO bikes to choose from! He took the broken bike and allowed me to test out the two new bikes. He had such a kind and patient attitude. I really appreciated his effort to please the customer. I would definitely rent from Bayfront Rentals again!

La
Review №4

We rented this boat for a half day rental. The boat was old and dirty. Upon arrival the attendant was very casual with the directions of operation. There was no marine radio on board, none of the instruments worked and the engine was easily swamped by the waves at idle speed. I do not usually write negative reviews but I feel this is a huge safety issue. The manager DID end up giving us a full refund for this rental and I am confident they will address these safety issues.

Br
Review №5

Excellent experience renting a pontoon boat for a couple hours. Very friendly staff and was a great value with no issues. Great part of naples to cruise around from the water! Will be back.

Jo
Review №6

Make sure you check the boat for scratches before you ride. TAKE PICTURES!! Rented a boat and took it out to Keewaydin, anchoring on the beach. That’s all. No stops along the way. No docks. We docked at the end to return the boat and there were rubber markings on the side of the boat which easily came off with a napkin. Coincidentally, the dock at Bayfront had worn out rubber guards on the edge of their docks, at the same height and the same color of the markings on the boat we rented.

Sh
Review №7

Wonderful experience here for a friends birthday. HIGHLY recommend over any other local rental place.

G
Review №8

Unprofessional and rude.Rented a pontoon boat, given the keys and left. No inspection was made but was informed a good boat. Left for 4 hours and now being told we damaged the prop after sitting at Keywadin for 4 hours. Now, without asking, a phone call or even a discussion about the issue with the boat, my card is being charged doubled. The person on the phone has hung up several times, will not answer the phone or even discuss the reason for the charges.And now at 4pm you answer via google review. The prop was not inspected. It is your word against us. No information or phone call. You just charged the card for a full day without hesitation or even respectfully called us. Instead I had to call YOU. You yelled and hung up over and over. And again your unprofessionalism is now for everyone’s review.

Ad
Review №9

Eric,Was very friendly and helpful. Had us in a boat in very short notice on Labor Day weekend. Definitely will be back.

Al
Review №10

OMG The lady on the phone is very rude, call for price, an hour later call to reserve for next day and she raise the price $50. take it or live it. Im local, rent all the time . never again

Kr
Review №11

Wanted to charge $400 for entire day. When we arrived the boat was dirty not cleaned footprint on the seats, ripped fabric, used water bottles. Especially during these times cleanliness is critical.

Ul
Review №12

I was introduced to this place in 2017 by a friend, since then I never rent from anyone else. For the past 2 years Ive rented from them 5 times. The price for 10hours is great compared to other places. Other places charge the same price for only 4hours. His fleet is perfect for a full day of boating. Anyone who ask me about boat rentals I always say Bayfront in Naples are the best.

éc
Review №13

WE had fun and saw what we expected ..Dolphins..!! Despite little trouble, the attendant fixed it directly..!! Very pro..! We rented on 10/26 a deck boat for 12 guests was so good..! Prices were also good. Rent there ! From France 🇫🇷

Ja
Review №14

I’m very disappointed to write this review because I’m normally a understandable person. Today I wanted to rent a kayak from Bayfront Rentals but instead had to go to another location ( Extreme Family Fun) because of such terrible customer service I experienced at Bayfront Rentals. Their business hours claim to be from 8am-5pm & I showed up at 9:00 am & waited approximately 30 MINUTES to be attended by sadly I never was. I also called 3 TIMES & all we could hear is the phone ringing from the inside. After a period of waiting we became aggravated & headed toward Extreme Family Fun Spot to rent there instead.

Ch
Review №15

We had a great day with our boat from Bayfront Rentals. Dustin the dockmaster was very friendly and supportive. After doing some research, we found out, that they offer the best prices in Napels, if you do an on-line reservation. Thanks for an amazing day!

Ki
Review №16

Very disappointed. We drove 30 minutes to this place only to be told that the boat we verbally reserved over the phone had been rented online and was no longer available. I would think they’d have a system that if a boat is reserved over the phone it would no longer show available online. Very disappointed and upset.

Al
Review №17

Cheap price, but below average service and low quality paddles.

La
Review №18

Rented bikes and had a wonderful ride around Naples.

Information
23 Photos
18 Comments
3.6 Rating
  • Address:1221 5th Ave S, Naples, FL 34102, United States
  • Site:http://bayfrontrentalsnaples.com/
  • Phone:+1 239-465-0223
Categories
  • Boat rental service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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