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Joes Service Station
3189 E Apple Ave, Muskegon, MI 49442, United States
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Joes Service Station

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Jo
Review №1

(Not sure why this is posting under my sons name...a crossover in our email or something I guess). Anyway, Im visiting my mom from out of town and needed new brakes. They were super friendly, helpful, and fit me in on short notice (next day). Texted me within a couple of hours of dropping off my car to let me know what needed to be done and what it would cost. After I gave permission to proceed, they did and texted back a few hours later that the car was ready. They were recommended to me, and Im glad I chose to go with them.

La
Review №2

Problem with my daughters car was misdiagnosed and car was kept for over a week. If I wanted to guess what the problem was I could have went to a shadetree mechanic. No compensation for their mistakes.

Ku
Review №3

Great import car service. They took very good care of m6 Audi. Very professional and its great getting text updates from Joes Service Station.

Lo
Review №4

My partner got our Subaru worked on here. Our brakes needed redone and honestly I have never had such good service. We needed out car back the same day- dropped it off in the morning and had it back before 5pm. They messaged us every step of the way with pictures updates and information. Their attention to detail was phenomenal and we plan on bringing our car back the next time it needs work.Thank you so much for your amazing service 😍

Ki
Review №5

Always top notch service... most honest mechanics I have ever felt with.. highly recommend them.

de
Review №6

Great place for car services

Ki
Review №7

Everyone at Joes is very polite and professional, They fixed my Jeep in a pretty quick time.. I will always bring my vehicle there for my mechanic needs..Their prices were reasonable.. Thank you!!

Ja
Review №8

Have seen many complaints of under estimated quote, problems with extra costs do to something else being wrong with vehicle and Joes may even be liable for new problems.By law a service can only charge a small percentage over a quote, and has to be stated in contract. And with new problems after a part is repaired. Sometimes in order for them to warranty there parts and labor, everything beyond the point of repair has to be in fuctio ing order for them to honor labor and parts. But also they by law have to keep. And show all parts they say are malfunctioning. I come from a long line of repair servicing and auto sales and I highly would recommend taking auto to MR.AXLE and take advantage of the BBB

Ma
Review №9

Joe is very knowledgeable about his craft. He is HONEST,professional, hard working, friendly, and fair priced.Joe looks out for the safety of his customers ( I am very grateful that he does) His office staff is very friendly, knowledgeable about the parts, prices and the going one of the business also.Joe has worked on several of my vehicles. He has worked on my childrens vehicles as well.I trust him with making sure my granddaughters are traveling in a safe vehicle everyday, That means everything to me!!!Joe is a top notch guy. I recommend him to EVERYONE!

An
Review №10

I will definitely be returning to Joes service station. Very good customer service . And fast turn around time . Joes also let me know about replacement of a rear main seal that would have cost a lot more to replace later . An honest repair shop is hard to find .and I am glad I went to Joes service station

ti
Review №11

Taken a couple of my vehicles to Joe. Always great technical and customer service! They go above and beyond what is needed or expected. Text message update of overall inspection, which is very helpful. Also, very reasonable prices! Wont take my vehicle anywhere else.

Sh
Review №12

There honest n good at what they do prices little steep but they do good work .

Cr
Review №13

Great place, Great service, Very Friendly Staff, Reasonably Priced.

Mi
Review №14

Excellent work and very honest. Joe has done an outstanding job of building a loyal clientele because of his exceptional work and customer satisfaction. He tries hard to get jobs done in a timely fashion yet still maintaining his exacting professional standards, all while keeping his prices at a very fair rate.It is so nice to see his hard work pay off with the new addition to the garage. Look forward to working with him in the future.Hopefully far far future though. Lets face it no one really likes paying for car repairs.Years later and still very happy with the honesty and integrity of Joes shop.

Ju
Review №15

Very good service. And not bad on price

Te
Review №16

They did a good job in a timely manner.

Be
Review №17

Broke a spark plug off inside my car. Joes got it out and replaced very fast. Very pleased with their friendly and fast service. Will go back again.

An
Review №18

Joes has been my go to repair shop for 6+ years ... knowledgable ... friendly and quick service!! I have recommended them to all my friends and my kids, my boyfriend, his kids have all brought their vehicles to Joes!! Staff quotes the price when your on the phone making an appointment and there has never been a mistake!!

Rh
Review №19

My boyfriend and I just recently went here to get the turbo fixed on our 2013 Escape. Originally nobody could get us in for a week, and quotes were well over $200-$500. Meanwhile Joes was able to get us in the next day for around $100-$150. Work was quick and well done. Everybody was so nice and customer service was awesome. Most places just kinda push you through and dont care. But they really made us feel like they cared and were focused on doing the job right. Highly recommend and I even plan on calling them soon for some work on my buick!

an
Review №20

Honest and fair repair shop. Many places try to milk you for every penny. The price charged for the work done was super reasonable. Very fast too. I would definitely go back without hesitation. Thank you Joes!

Sh
Review №21

Joes service station has served me and my peers so well over the past few years. Im upset I didnt know about them sooner! Their service is always impeccable and they are always so nice and courteous. They answer every single question you may have and then some - in person or on social media. Any services done are met in an extremely timely manner and I am always satisfied. Everyone at Joes Service Station is extremely knowledgeable and I will continue to bring them my business in the future!

Cr
Review №22

Ive been taking my vehicles to Joe for over a year now. He has always been very honest and accurate with his diagnoses. His dedication to his customers doesnt end when you pick up your vehicle as he is always willing to help you out with advice or a quick look at something quick and simple. I recently took a vehicle I was purchasing from a dealer to Joe for a FREE inspection and he spotted some things the dealer either missed or chose not to fix. Saved me a huge headache and lots of money in the end.

Co
Review №23

I’ve been bringing my vehicles to Joe’s since they very first opened. My vehicle is always serviced in a timely manor and I’ve always been treated with respect.

Tr
Review №24

Best service station Ive ever been too. Honest shop with great prices and get work done quick. Will never go anywhere else after going here.

Ka
Review №25

I definitly recommend to others and will continue to do so. Very great service with reasonable prices! Havent been disappointed yet.

La
Review №26

I just got off the phone with Virginia talking to me defending about the belt for aircondtion not on my cruise not working after they work on I tried to say Im a customer that both problems didnt exist until your shop did other work was done you put words in my mouth that didnt trust you and I just sad to check out if the work was related to my belt off my cruise control not working I ask to just check and see if any body had a reason to remove part to get than we can for 8900 dollars check what is wrong dont let the staff talk to you like you are just compainting

Da
Review №27

Caused more damage than they repaired($1300 damaged dash v. $900 repair)! I brought my truck in for a heater core which cost me 900+ dollars almost (mostly labor) knowing that it was a labor intensive job that required the removal of the dash. I wanted someone experienced to remove it to keep the dash in one piece and free of damage. Instead, I received by a deeply scratched dash, scuffing on the door panels where they pull the dash off, and to top it off they did not reconnect anything on my CD Player (back up camera, android auto cable, and steering wheel controls) after they re-assembled everything. I brought the truck to them to show them the damage. They discussed it with their Technician who said he could not have done damage there and they have notified me they will not be replacing the damaged components. Except they had to take off this portion of the dash because they disconnected the components of my radio that they did not reconnect upon completion of the heater core replacement. They even acknowledged some of the damage could have been caused by their technician (on the door). I picked my truck up at 5:30 (December, so after dark). I only initially noticed the issues with the CD Player, so I called first thing in the morning to reach an agreement with Joe that he would provide some discount on my next job to be completed (already scheduled) and I would fix it myself so I didnt have to be without a vehicle and work out rides on short notice again. I brought the truck to them the next afternoon after I got to see the truck in the day light and saw the dash damage. They did not listen to me when I noted that I had not fixed their error on the wiring yet (therefore I had not touched my dash), instead claiming that I had made the scratch when I tried to fix their errors. They are unwilling to acknowledge that the most likely scenario for deep scratch in my dash was unintentional damage when someone removed it (a job they just performed). Instead they call their customer a liar. A customer who only wanted to have more car work done there (I had another 800+ dollar job scheduled before this incident).

Mi
Review №28

Joe and his team will take good care of you and your vehicle. Very thorough service! Best around, hands down.

Ja
Review №29

Went there once and will keep going there. The staff there is awesome

Bi
Review №30

Had heard he did good work and had him work on my wifes jeep did a great job very satisfied

Sc
Review №31

I had brought my car to a different mechanic and he did the job nut could not get to start. A friend referred me to Joes service and they got me right in and figured out what was wrong and fix it.

An
Review №32

This used to be a Sunoco in the 60s/70s. My grandpa, Charles Nelson ran it. He worked on cars and pumped gas there. The old section was his section. He was a very hard working, honest man. When a place has MANY great reviews, like this place does, you know they are good. Some places only have 3 good reviews, which doesnt say much at all. You have many reviews which is more credible. It sounds like you are doing good work and you are honest, like my grandpa. He was a mans man. A man you looked up to. Sounds like you are keeping the tradition. Please always cherish your customers like you seem to be doing. My cousin worked for my grandpa and to this day has always revered him as a man. I remember visiting this building back then. It looks great! Back then, Sunoco would sell Crush - Orange, Grape, Strawberry. On Holidays, back in the 70s, my grandpa would bring home a huge case of the different colored and flavored pop. To a young child, seeing that was awesome. Am happy to see so many great reviews. Just had to post some nostalgia.

Sa
Review №33

Joes Service Station is the best garage in West Michigan. Joe is remarkably knowledgeable in his field, friendly, and honest. I cannot say enough good things about him!

ti
Review №34

Really great local automotive service. The owner is a really trustworthy person which I feel everyone thinks is hard to find for car service.

Br
Review №35

Joe is great to work with fast and very reliable service I will be going back for all my car needs thank you guys very much

Ch
Review №36

Great

Ro
Review №37

Friendly, courteous service!! And fair prices. Joe is very knowledgeable about cars and is honest.

Jo
Review №38

This place is honestly the best place to get your car or truck fixed. They have never disappointed me

sa
Review №39

Great service. The guys are all very helpful and extremely kind. Prices are great as well

As
Review №40

The only thing I can think of is if people accidentally rated this place high because they thought it was Joes auto parts but its not......It is Jokes service station

Te
Review №41

Great service and great people working there! Guarantees all his work.

Ja
Review №42

Great service and great people!

Ha
Review №43

Quite rude on phone.

Tr
Review №44

Always honest and upfront. Fair prices and your vehicle is fixed fast!

Ap
Review №45

Great service and honest people. Good, reliable work.

Sa
Review №46

Joe’s Service Station has honest technicians and staff as well as reasonable prices.

Jo
Review №47

My father and I have been going to Joes since he opened on apple. We were very happy for a long time. Since has added on bays and hired help the service has gone down hill. I took my car in and gave him some information about what I have found and why I thought it was probably not the actual solenoid but something electrical making it not work. Paid 80 dollars for diagnostics and was told I definitely needed a solenoid in the transmission. I said okay go ahead and change it. So after a $415 bill they call back and say oh we did more diagnostics after replacing the solenoid because that didnt fix it and we found out your pcm is not working youll need a new pcm which will be another 400 dollars. I took it to a professional shop so that they could do in depth test to make sure the pcm was sending the correct signals to the solenoid. I could have changed the solenoid and if that didnt work change the pcm or the opposite. I can change parts until I get the right one. The work done at Joes is very good quality and pretty quick, but seems like they are doing extra work lately to help pay for the addition. Same thing happened on my fathers car. He is a very good mechanic just not happy with the last two visits there.

Ha
Review №48

Good People we tell u whats wrong and will not over Charged you for the work

Ji
Review №49

Joe is great!! Good service great prices

Jo
Review №50

Really nice people, fair prices, and good work!

Da
Review №51

Smiling friendly people

Mi
Review №52

Knowledgeable, friendly service, great rates! Cant ask for better service!

Ra
Review №53

Great friendly service.

Ju
Review №54

Awesome service and friendly, knowledgeable mechanics.

Am
Review №55

Super honest and reasonable prices

In
Review №56

Honest, reliable, job well done!

Ro
Review №57

Great service

An
Review №58

Prices are steep, cramped lot

Sc
Review №59

Very good place

Ba
Review №60

Did a good job

Ti
Review №61

Joe!

Ch
Review №62

I highly recommend Joes

Ch
Review №63

Great service

Th
Review №64

Friendly service

Pa
Review №65

Always helpful!!!

Information
12 Photos
65 Comments
4.5 Rating
  • Address:3189 E Apple Ave, Muskegon, MI 49442, United States
  • Site:http://joesservicestation.com/
  • Phone:+1 231-760-4522
Categories
  • Air conditioning repair service
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Tire shop
  • Towing service
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5:30pm
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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