I cannot stress how amazing the staff is here!!I went in for the first time in 10 years and obviously needed all kinds of Dental work.There was a staff member to hold my hand through the anxiety and the Denist was the sweetest woman I have ever met.I have never felt more relieved or at ease at a dental office.
This is the first dental office my son has ever felt comfortable going to. The Dentist and the rest of the staff show so much compassion for what he goes through, they completely understand how much anxiety just going to the dentist brings on for him. I am so pleased with all the staff and thank them for the care they show my son. This is our new family dentist and I will never take my kids anyplace else.Thank you ALLThe Stevens Family
So fortunate to have found the best hygienist! Megan is caring and exceeds all expectations! I’d rate double the maximum stars if I could for excellent care and service.
Excellent quality service and super friendly staff from the front desk to the dentist himself. Great looking office and equipment seemed very new and cutting edge. Also found out that they do it all in-house from implants to bridges etc... My evaluation and cleaning for the first time was better than I had in years. Very thorough cleaning and kept the patient (me) very comfortable and super attentive to my needs for rinsing and making sure I knew what was going on (like play by play) as the hygienist cleaned, which I found to be a great touch. The dentist I can tell cares deeply for the kind of treatment he recommends as one of my family members was having difficulty with what would need to be done to fix her teeth but was reassured by his positivity and confidence (great accent to boot) in stating that he would make her teeth would look better than before and that he treats his patients like he would his own mother (family). Love this dentistry and looking forward to my next visit.
All staff and Doctor were great. I felt at ease there while they prepared my teeth for temporary crown bridge until the lab gets my permanents made. Dr gave me options on what kind of treatments were available and explained the pros and cons of each so I could make an educated decision on proper treatment.
Dr. Wade and Eduardo are the best. I was always scared and did not like the dentist just because I have had bad past experiences with Dentists. As soon as I met with Dr. Wade he was so professional and explained everything to me in detail and his bedside manners are great. He did not judge me or give me a lecture on how bad my teeth were but instead he was ready to fix my teeth up and give me a beautiful smile. Ive had alot of dental work done here and am very pleased with my work and have had no issues at all. Dr. Wade was very gentle and would check to make sure I was okay and had or felt no pain. Eduardo the dental assistant is so great as well very professional and he really takes great care of the patients genuinely. I always enjoy going to dentist now and am always pleased with all the staff and their attentiveness to their patients. I would definitely recommend this dentist! Call and make your appointment today with Dr. Wade you will not be disappointed. 🙂
The staff was kind, caring and very focused on taking care of my needs, starting with the young ladies at reception. The Dr. was so kind and reassuring. His assistant was top shelf. The office manager truly amazing. Best dental office ever!!
Front desk was so friendly and wonderful, same with X-ray and check-up. I had to bring my baby which would be inconvenient, but it was turned into a positive. Amazing, great staff, such an amazing attitude. You guys are great!
If youre bouncing from dentist to dentist because youre not satisfied with your care, Ive been there! Come to Castleview Dental and experience a dental practice that is truly dedicated to your health and well-being. Ive been a patient since 2016 and Im still amazed to have found a place where every member is truly caring and professional and right here in our neighborhood!
I am beyond thankful for the team at Castleview! The staff and technicians went beyond above and beyond any expectations. They made my smile turn upside down and back to happy. I will forever be a patient. Thank you so much!
Staff is very friendly and competent. I had to have two fills completed, and the dentist was very polite and did a wonderful job:)
Im so glad I found this dentist office. Dr. Martorell is awesome. The whole staff is great and makes you feel so welcome and comfortable the entire time your there. Great prices and lots of options for financing whatever your insurance doesnt cover.
This is a great place for Dental work. Always a friendly staff on hand. I had 18 new crowns put on and they look wonderful, cosmetic billing comes with 0% finance options. Most importantly ...I have an entirely new smile and a great looking grill again, very pleased. Thank You Castleview Dental.
Very compassionate doctor and staff. Tried all options to help with the financial side of my dental issues. Will use their services asap! Thank you, Marilynn Taylor
Castel view is the greatest! My Dental Hygienist was the greatest! Shannon was super friendly, did a awesome cleaning and on the plus side she is super sweet and beautiful. You can’t miss her. Go see them, they will take great care of you!
The staff member that I saw today was caring and understanding. Explained everything she did prior to doing it. Very knowledgeable with a pleasant personality. Makes one feel that castleview is like Cheers where everyone knows your name. Special thanks to both Ashleys the return appointment girl.( sorry, I never got you name. Whole staff should be commended.
I recently had cosmetic dentistry performed at Castleview. Everyone there is so nice. I have had dental anxiety since is was a child and everyone there made me feel extremely comfortable. The dentist completely understood and made sure to explain everything move he was about to make and ensured several times throughout the procedure that I was still comfortable. I will be recommending Castleview to everyone. I still have a ways to go before I’m completely finished but I’m ok knowing that I’m going back to The Castleview Team.
I really like the way everyone treats you, the dentist is exceptional, very caring and really treats you like a human being, all the people there treat you with compassion and are very genuine. I would recommend them to my family and friends😊❤
I sit here a little over a year and a half later and I am sorry I ever trusted this Dentist. My front tooth that he put a Crown on chipped after 10 months. Supposedly he guaranteed it would last for 2 years or he would fix it at no cost to me. I waited a little while to go back to him because of Covid-19. When I did he wanted to charge me. I left angry. My 2 front teeth are not straight, the 2 lower crowns are discolored and have been from the very beginning. Where my partial broke off he implanted a piece of bone and that side aches constantly. I have always taken care of my teeth and I am so sorry I trusted this dentist. He is a hack. He charged my insurance company $11,000 and me $7,000. I hope others read this and think twice before going to him.
Great people and professionals great attitude and understanding towards customers. Right now my pain is better after removing 2 teeth. But I like to wait for a week or two to see how Im doing. But right now all good. The stuff took very good care of me.
New patient here. I would most definitely recommend Castleview Dental Care. The entire staff is so professional, so courteous, and nice! From reception to financial. I don’t want to miss anyone so I’ll just say EVERYONE I encountered at all my visits are rockstars!
It was 30 mins delayed & wasnt ask if I want to add flouride on the bill. Bill was already done. Good that I saw it before paying the deductible. You should politely ask your patient before charging. Flouride soared from $25 to $40! What an increased!
Great friendly staff easy to get apptWish DR Zareh was there more time
My dentist was very caring and knowledgeable. Edwardo was also caring and knowledgeable. Both worked nonstop over 2 hours to get me fixed up. Super clean and sanitary. Office staff is very friendly and helpful.. would highly recommend this dentist office to anyone. Full 5 plus star review.Thank you
I came in this morning @ 9am home before 10 quick visit. Wade is very kind & gentle.
I have Never said this about a dentist office before. I never fear or have anxiety about going here. There customer service is top notch the dentist and technicians are gentle and professional. The office and bathrooms are clean . If u need a dentist this is the place !!!!
I was extremely pleased with this office. Everyone was very nice and well informed and friendly and professional. I would gladly refer my friends and family to this office!!
Nice people, good service and dont wait long.
Great personal attention. Eduardo was a great help
Finally fixing my teeth and Castleview is helping me every step of the way not to mention I Love Love Love the Staff here whole team is amazing 🖤🖤🖤
I am so happy I went to Castleview Dental when I did! I would give them 10 stars if I could. I was referred by a friend because I was in severe tooth pain and the reviews made me consider. Not only did they have a flexible schedule for me but the entire staff was very welcoming and so nice. As a cash patient, Stephanie made me feel very comfortable knowing that I had payment options. I definitely recommend Castleview Dental!!
I would recommend Castleview to everyone. The staff is very friendly and the doctor is very knowledgeable and friendly too.
Everyone at the office was very nice and caring. They all have great customer service, they listened and only recommend the best options based off my needs. If I had questions, they answered them honestly. Great dentist, great office! Great staff!
I was having trouble with my dentures, castleview understood that having a good fit was important, I Was so glad that they took the time to in sure a great smile and with that a healthier life 😀😊. Thank you Castleview dental.
I would like to start by saying thank you to Castleview Dental Care.Iam so happy with my results they did a wonderful job on my dental work. Iam so pleased to smile again.Confident, words cannot express the way I feel. 5 stars. They change lives.I will be returning in the future.Thank youPaul lopez
The staff and the dentist were great very friendly and respectful. The dentist were great at explaining everything that was needed to be done.
Do not go there, first they quote you a price and after you pay they tell you this and that are not covered by your insurance and charge you more money. Second I had a bridge done and less than two years the bridge broke today went in they want to charge me $1500 more, please stayaway
Kind and caring explained everything that needed to be done made me feel at ease about my procedures.
Words cant even begin to express my gratitude. Theyre not just cleaning and pulling teeth...they really do change lives! ❤
Everyone one was corruptive and they maintained COVID guidelines.
Always the friendliest staff and minimal wait times. We have been coming here for nearly 7 years and would never go anywhere else!!
Great personnel, great cleaning, clear instructions and honest evaluation.
The staff is truly amazing!
The hygienist was gentle and professional.
All staff are nice and knowledgable about care being rendered. My treatment plan was clearly explained, they answered all questions and worked with me to finance work needed but they were not pushy to get more money. I am absolutely happy with my care.
Throughout, this dental group, from the front desk to the incredibly compassionate doctors I have had the pleasure to meet, I can with confidence say I am impressed and comfortable. Front desk staff is awesome. Mariah at the front desk is personable and professional. I recommend Dr wade for any dental work. Its upsetting he no longer works Fridays and Saturday as the skyview location is further from me. Dr wade is phenomenal!! He listens, offers suggestions, makes sure I am comfortable in the chair, makes me feel safe and welcomed to return. THANK YOU, Castleview Dental for saving my teeth and taking such good care of me.
Update: well it was good until it wasnt, my partial came in didnt fit hanging out of my mouth, also rough spot so Eduardo sanded it and went through the tooth and puts in in like nothing happened. I looked at my smile in the car and it was horrifying so I went back in. I then called Mia office manager yesterday promised once again to call back and of course no call. I need other crowns done,I can tell you where I wont be going Castleview!!!😡😡😡😡I was in need of emergency services and from Fadi who answered the phone so kind and helpful my experience was 10 plus. They got me in the same day however my insurance wasnt showing in the system, that didnt slow down the care or services.Im normally terrified at the dentist but ALL the staff put me at ease, Dr. J Martorell was very informative and professional and only cared about my dental needs not the insurance snafu. My boss knowing we had coverage but unable to use it gave them a credit card to secure services ASAP, the office got me back in next day for treatment.Doctor J was the most gentle dentist Ive had in years, constantly making sure I was comfortable and at ease, Eduardo his assistant was just as kind and caring and gentle from the minute I walked in. They joked and teased which made me feel relaxed from the start, I wouldnt doubt they call tomorrow just to see how Im doing.My husband also with dentistry fears is ready to make an appointment based off my services today.I will never change dentist even if I move out of area although they have 8 offices.This is a dentist Ill look forward to seeing on future appointments. Look no further, make your appointment youll be glad you did. I had some pretty intense work today and barely felt so much as the injections!!Thank you to all the staff at Castleview Dental care!!P.s. Mia the office manager also rocked!!!
Immediately impressed by staff!In my search for a different dental group experience, I came upon Castleview Dental. And I am so happy that I found them! I am 56 years old, and I have a pretty good set of chompers, but I needed some important work done, and I no longer trusted my dental group to put my needs and desires before their policies. I was so discouraged that I went without care for awhile. Then I found Castleview Dental, and I am so pleased with the entire staff. Everyone at Castleview Dental is attentive of MY desires, questions and needs. I had a deep cleaning by Jennifer their Hygienist and it was a great experience! How many times does that happen? I highly recommend Castleview Dental for your dental care needs.
Ive been going to Castleview Dental since Oct. 2017. I think they offer great service. Their customer service is great especially Mini and Eduardo. Thanks for the great treatment.
Very nice I love the cleanliness of the office. This is my family dentistry. All the staff are very nice. They understand, care and listen. Not greedy for money is a plus. I always recommend Castleview Dental.
Absolutely love this place! I rather pay out of pocket, then use my insurance going here. Staff is so friendly and professional, I wouldn’t chose any other place!
My experience at Castleview Dental Care was professional, and educational. Everything was explained to me as I was being taken care of and the reason it was being done was given to me. Everyone I came in contact with was very nice.
These guys are so awesome here at Other dental Offices they cancel appointments and the wait time for your appointment when you’re there it’s so long I really love the treatment plan that we sit here and they followed to a T and seemed very concerned and happy when I comply and everybody here is always smiling and also the cleaning cleanings are very very awesome no pain And I really love my visits here so to everyone there thanks
Great place, took my kids and they had a great experience too! Beautiful office and great staff!! Highly recommend!
Such a friendly and caring environment, never felt more welcomed and happy to go to the dentist. Strongly recommend their service.
I love this place. The dentist, hygienist, assistants, front desk and even billing gal. They seem to love their jobs and good at what they do. I think they are a diamond in the rough so to speak. I have been to many dentist offices in Temecula and this place is by far the best and best knowledge in town.
Just want to say thank u to the staff at this Dental office, I was in alot of pain & needed my tooth to be looked at. I was very impressed how fast they took me in & made me feel comfortable. They took good care of me & now Im pain free.... Thank u Castleview Dental
Dr was extremely informative and friendly.I feel 100% confident with him doing some extensive dental work for me.
I haven’t been in a while and they didn’t shame me. I did t have to wait. Really great hygienist.I’ll be back.
Very very helpful. Very professional. They get you right in and right. I sat in the waiting room for 5 minutes.i always get a reminder for upcoming appointments. And most importantly when you need Anastasia via needle i didnt feel a thing.
I cannot say enough AMAZING things about Castleview Dental. I never feel a thing and the staff is always professional yet personable. Minnie, Melissa and Ariana are the best at communicating any information you need and putting you at ease if you’re nervous about something.
Doctor O and her staff are amazing. They will make sure you are pain free. I had two crowns that had to go in and they were not perfect. She would not settle for these. She sent them back to the lab and made them remake them right. They wont do anything half-ass. The entire staff from the front desk to the chair are fantastic. I will be bringing my kids soon. They will not go anywhere else nor will I
The most horrible place to be treated the lab work is the most horrible they send me My dental upper and lower and Many times they did the same try to put something in my mouth that belongs to someone else’s from September of last year and still have not finished my dental work I. Asked for My money back and they ignore me and some times they said is in the mail. Think before you go in.
They did an excellent job with verniers I will be going back to do the second part definitely. Thank you Castleview Dental
Absolutely love this dentist office. Everyone is kind, personable and professional. They make you feel good even in a dental chair. I would highly recommend this company.
Very thorough. Very clean didnt have any work done at my visit just stays. But the entire staff I dealt w was excellent. 10stars for sure
Excellent experience. Employees are super nice and friendly. The dentist is extraordinary. My dentist happened to be from Spain and therefore bilingual which i thought was great. Office is clean. Work is state of the art and fast. You can have a whole new look in less than a months time. They even have easy finance options.Highly recommend by me.
I will have to say Castleview is by far a Practice that is above and Beyond, i went in seeking Help with Dental correction, I have been in pain for a long time I had the visit that has now Changed My Life no more Judging upon a persons looks they all are my new Family. Thank you Scott & Ariana sincerely John Garrison P.S. see you in 2 weeks
My husband and I are extremely Thankful to the Doctors and staff at Castleview Dental. Everyone was understanding of my fears and did everything possible to make sure I was comfortable. I am only half way done but my teeth look great!!! 😁
I loved it here! If I would have found this dentist years ago I probably wouldnt have the problems with my teeth I do now! Staff were all amazing very helpful I cant tell you enough how happy I am to found this place! I would give 10 stars if I could.
Great experience at this office! The office manager Ariana is amazing and did a great job explaining my treatment plan. The hygienist Alicia gave me one of the best and painless cleanings Ive had. I recommend Castleview Dental Care to everyone!
I went to this dentistry 3 years ago and saw Dr. Zara and had a great experience with two wisdom extractions. Since then have not needed dental work till today when I went in for another extraction from a new Dr witch recommended a bone graph witch I declined and due to that he declined to extract the tooth. Also this new Dr was pressuring me into bridge work when I clearly stated several times Im looking for an implant! Poor service now due to Dr Zaras absence
Very Pleasant staff I think they go beyond in order to make you happy.
I have had in this place the best experience visiting the dentist. They returned my smile and now I feel happy and confident when smiling. Minerva, Eduardo, Grace and Adriana (the office manager) are exceptional people who care about you and your well-being. They make you feel at home. I recommend this place highly. -María Nuñez-
Excellent
Best Dental office in Murrieta! I was very nervous. The staff made me feel so comfortable it didnt feel like the usual dental experience I have had in the past. They explained every little thing to me and showed empathy and care about my situation. I love my new smile!! Thank you!!!
Thanks to a dentist I can finally trust after YEARS of fear of dentistry!! These folks are the epitome of care and kindness- not to mention professional services! If anyone needs a wonderful experience, see these folks! Regards, John Hicks
Unbelievably fortunate to have had my dental emergency taken care of by Dr. Martorell DDS and staff. I was traveling for work and away from my regular dentist. I called 1 800 dentist and Castleview was the recommendation. Castleview handled the emergency as though I were a relative. And though I was in a rush and would have been grateful for just about any standard of repair, they gave me the same high mark of quality as their regular patients. Dr. Martorell even strengthened my dental work with zirconium. Now I feel confident and awesome! Thank you Castleview Dental Care!
The Service and staff are Excellent!! Ive had extensive work done and Im Extremely pleased with the outcome!! Knowledgeable and Friendly. They also have appointments later in the afternoon which is very helpful to this working gal!
Alicia the hygienist is amazing .. It took a few weeks to get an appointment but definitely worth the wait !!! She is so professional and did an amazing job with my teeth cleaning. I’m usually always uncomfortable and in pain definitely not with her and my oral health has improve since I’ve been seeing her definitely top care here!!
Great dentist. I like that it is easy to schedule and that care is good and reasonable.
Switched to this office and glad we did! Friendly honest staff 5 stars!
Very warm and welcoming staff. Dr Martorell is kind and caring towards his patients. They dont do unnecessary procedures, just what needs to be done. That is a change from other experiences at larger dental offices.
Great experience. All of the staff are extremely friendly. The doctors and hygienists are very gentle when working on your teeth and make sure your teeth are very clean.
No false promises here!!My teeth look ABSOLUTELY BEAUTIFUL!!Thank you again to all of the staff atCastleview Dentristy.At 58 I have had plenty of experiences at dentist offices and Castleview Dentristy is by far the best experience to date.From the initial contact to schedule my consultation until the much anticipated day I received my finished Two Front Teeth I was treated like a I was the only patient they had.The staff is very personable & profession. The office very clean.I am actually looking forward to my next visit for the continuation of my remaining dental needs. ☆☆☆☆☆!!
They took me in as if I were their own!! I couldnt have had a better experience anywhere else. They took the patience, all their devoted time,and were filly committed in giving me the most amazing top knotch smile. Ive been thru dentists like crazy and this one I could honestly say is review worthy. Definitely coming back and referring people to these tremendously devoted professionals
They are the greatest group of professionals in their field. My 13 year old went there as well as they provided my implants. Very happy with my service.
I had an amazing experience... I had work done today 03/18/2019. The staff was really ..nice and accommodating. Atmosphere very clean.. I am really scared of neddles.. But my. dentist took good care of me and i didnt feel a thing. I left with great confidence.. 🏰 Caslteview rocks🙌😍
I had to have a dental implant and was terrified. The staff was amazing! Im no longer afraid to have dental care now! I would highly recommend Castleview Dental Care :)
I love Castleview Dentist! Have had nothing less then great experiences each visit. Friendly staff, excellent work, and love the environment!
The entire staff is great and so welcoming, they treat you like family! They always make sure that youre comfortable and try their best to make it a good experience!
Im very happy with Castleview Dental..my cleaning was excellent..very professional from front to back!😊
Friendly & helpful staff-great office!
I had gone in for a consultation for cosmetic dentistry and saw Dr. Martornell for veneers which the actual appointment with the dentist was great. But its the billing office staff that had me very confused because I had asked for an estimate of all of the 12 teeth the doctor had requested and a copy of my quote they had given me 12 teeth were highlighted but they had only quoted me $6900 for 6 teeth instead of the whole set as I was in the process trying to get cash for them I get a letter in the mail saying my entire treatment is $11,000 so I call confused says I was only billed for 6 teeth but I had asked for the entire treatment when I had left. Very misleading in billing great dentist dont reccomend the customer service whatsoever and this is why they wont get my money not that hard to be honest do not reccomend take your money elsewhere if they cant be up front with billing.
Staff was very nice and professional, I didnt wait long to be seen, the office was very welcoming and clean, I would definently recommend them.Went back to get my bridges started on I was so impressed that it was painfree!! My gums were numbed so I never felt the shot to numb my mouth, and staff are so great I cant put it words how happy and satisfied I am with the care and service I received here.
Thank you Patients for all of your reviews! We truly appreciate them!! We will continue to help and improve your smiles!!
Clean neat fast friendly professional
Thank you Castleview Dental Care Staff ☺😗😗😗💚You guys are making my dream come true....Thank you for been so supportive.Nice and Professional.Thank you so much I LOVE YOU.
Very friendly and did excellent work at a much more reasonable price than other dentists I have been to.
I was so happy talking with the staff on the phoneI set up apptThe were so helpful Thank you