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Secure-N-Stor
4621 S 400 W, Murray, UT 84123, United States
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Secure-N-Stor

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De
Review №1

Was able to secure this place in a pinch. I didnt have to sign any contracts and love the fact that the owner lives on site. Seems very secure. I will recommend this place to anyone who needs a place to store their treasures.

Da
Review №2

Ive been looking for a clean and bigger storage unit than the dusty and poor quality one Ive had for too long. Their place is clean, inside and outside. Ireached out via internet and then phone as well. Their customer service is great. The security is good, and, prices are reasonable... The owners are friendly and helpful. It was so easy to get everything established there, and today was our first day prepping for transition to the new unit!

Da
Review №3

Longtime customer. Zero issues. Always felt comfortable with my property here. Grounds were always clean. Seems like most units are occupied. Never had any problems maneuvering a trailer and box truck down the lanes. Management was responsive when it came time to move out and I was able to do it all over the phone.

Dy
Review №4

Great, friendly service. The price for the unit is very reasonable.

Mi
Review №5

I have a storage unit here fair price, clean and the staff are very informative

jo
Review №6

This facility has given me the best exp Ive ever had in storage locations. Besides being clean and neat always, the on-site staff are friendly and helpful. My best experience happened 2 years ago. I am a disabled veteran and cant drive, so I get around by bicycle. One month I arrived at the facility, went into the office to give them my rent in money order form. After searching all my pockets for the money order I knew I had purchased I explained to the manager that I had lost it on my way over, and because I get a veterans disability pension I have to budget all my bills monthly. I had already budgeted for the month, and had no more money to buy another money order for that month. I asked him to work with me and I would budget for a double payment next month. He not only accomodated me with the double payment, he went one step further and informed me that going forward I would be given a veterans discount on my monthly rent. You couldnt get me to change storage sites even if you tried to bribe me.

Ka
Review №7

We have been so pleased with our experience at Secure and Store for a few years now. They have a good monthly price and are not trying to increase it all the time and great customer service. We feel safe and clean there, we would highly recommend this place to everyone

li
Review №8

I have used your storage facility for a number of years. I have always found it to be clean and orderly. More importantly, I feel my items are always safe. I appreciate your hard work and quick response if I ever have an issue. I would recommend this facility to others!

Be
Review №9

We have been using Secure-N-Stor for over 7 years. We have never had any negative issues with them & we always feel like our items are VERY secure. They take a lot of pride in this complex. Jeanna who manages it now is very easy to work and communicate with.

Jo
Review №10

We’ve been a long time customer here. The owners are great. Pricing is good. And I’ve never had concern of security. The owners live onsite and keep a very close eye on everything.

Ch
Review №11

I WOULD LEAVE ZERO STARS IF I COULD! HORRIBLE CUSTOMER SERVICE! GO SOMEWHERE ELSE! AGENT I SPOKE WITH, HIS NAME WAS ZACH I BELIEVE . I ASKED FOR CONFIRMATION ON HIS NAME AND HE TOLD ME THAT DIDNT MATTER. YES IT DOES IF THATS HOW THIS INDIVIDUAL IS TREATING CUSTOMERS. I CALLED TO MAKE A PAYMENT AND THE AMOUNT DUE WAS DIFFERENT THEN WHAT I WAS TOLD ID BE PAYING. $215 WAS OWED AND WHEN I QUESTIONED HIM, HE TOLD ME THATS WHAT THE CONTRACT REFLECTED. I ASKED ABOUT WHAT WAS VERBALLY SAID AND HE SAID IT DOESNT MATTER BECAUSE THATS WHAT THE WRITTEN CONTRACT SAYS. AFTER A LITTLE BACK AND FORTH, HE TELLS ME THE AMOUNT DUE IS OVER $400!!! HOW IS THAT SO IF JUST TOLD ME IT WAS $215. OH ITS BECAUSE I WAS ARGUING ABOUT WHAT WAS VERBALLY SAID VERSUS THE WRITTEN CONTRACT AND IF I WANT TO GO BY WHAT IS VERBALLY SAID, ITS $400+ BECAUSE THATS WHAT HE JUST VERBALLY SAID.***************************************************************************GINA CALLED BACK A FEW MINUTES LATER, SHE WAS VERY NICE AND GREAT TO WORK WITH. TOOK MY PAYMENT WITH NO PROBLEMS.

Mi
Review №12

Great prices and the staff was great always there, and helpful for anything or any questions I had. I highly recommend this place if you need to store anything for a short period of time or a long period of time this is the place!

Ra
Review №13

Great service, fast and easy.They explain everything and answer all my question. Clean facility secure

el
Review №14

I have had our unit for awhile here and Iam really happy with this place. They have been great in providing storage and customer service when needed. I would definetly recommend this place to you friends and family.

He
Review №15

Clean and well kept, been renting for a month so far with little complaints. I like the gate, it makes me feel my things are more secure.

Ch
Review №16

Clean and secure. Good communication from office staff

Ka
Review №17

Doesn’t answer the phoneAdding more to clarify after the reply from owner.. I’ve been calling this place for two days after being confirmed for a reservation. Not only have I called but I also have left a voicemail. The reply states that they will call you back but obviously this isn’t the case. I’ve called about 3 times in the past 48 hours up to my reservation and it’s really hard for me to believe that they dodge all 300 phone calls in a day. Don’t even want to bother. I’ll go somewhere that will start by answering phone calls.

F
Review №18

We have been happy with this storage unit.

Jo
Review №19

Ive had my stuff here for a few months and love it. The area is secure. The units are nice. The managers are friendly and helpful. And its one of the cheaper ones that Ive seen. Its all good!!

Ch
Review №20

The site is immaculate. Honestly, the cleanest facility Ive seen and weve used storage companies for years. Management is friendly and professional. Now if they will just move everything into our new place we will be friends for life.!

Ma
Review №21

Great when started renting at the end price just going up .they are great though

Jo
Review №22

This is a great storage place. I used it for about ten years and there were no rats. The place is very clean. A little dust got in my storage room, but it wasnt much. I like the gate, because it feels safe. They close at 10pm, which was early for me, but nice because it keeps out the riff raff. Theres electricity in the units. My only complaint is they have a trash bin, but there are lots of warnings about how customers arent supposed to use it.

Da
Review №23

I have rented from many storage units across the country. I have found Secure n Stor to be one of the best priced in the salt lake area. The staff has always responded to all my issues in a timely. I have recommended them a number times.

An
Review №24

I really like this place for what my needs are, the price is right $47 for a 5x10x10, no ridiculous administrative fee just paid $10 and no mandatory insurance.You do need to have a cylinder lock for your unit, you dont have to buy theirs though. Dont stay past 10 pm, and dont leave any messes or you will be fined. Works for me.

Ja
Review №25

I have been using Secure-N-Store for the last year and cannot be happier. They have never tried to raise the price on me, which has happened to me several times over the years in other storage facilities. CLEAN, SAFE AND PROFESSIONAL! Highly Recommended!

Br
Review №26

This is a well organized and secure storage facility. Highly recommended.

St
Review №27

Great storage facility. Gone through the whole winter without a drop of water in the unit. Best price in town for the highest service. Managers are very attentive to any question or problem

La
Review №28

Terrible customer service and they dont know how there own auto pay system functions. I went into the office and they told me that I was now on auto pay and then the next month was assessed a late fee for not paying on time. I tried to explain that to them and they said that they had no record of my request.

Mi
Review №29

Great Rental Place, Very clean - No problems accessing site. Office staff knowledgeable and very helpful. Would recommend to anyone to rent here.

Ty
Review №30

This place is great! Right off the free-way and the prices seem to be much lower than all of the other facilities in the area. Jeana the onsite manager was super helpful!

Ti
Review №31

Very satisfied with Secure-N-Stor. Great location, great prices, the facilities are well-maintained and kept clean, and the caretaker Zach is prompt and courteous. Ive never had a problem and you can easily setup monthly payments online so there is no hassle. Highly recommend!

Ma
Review №32

We have been with Secure-N-Stor for about six months and it has been a great experience! Paying is super easy and the owners have been helpful when we have needed them! There hasnt been any issues so far and I love it.

Am
Review №33

This has been a great storage facility. Weve used them for over a year and have not had any issues. The storage facility is never overly crowded and the management has always been professional and helpful!

Br
Review №34

The facility is well kept. I know my stuff is safe and secure. The location is very accessible. I recommend Secure-N-Stor to anyone in need of a safe, secure place for their belongings.

Ad
Review №35

This place has been very good so far. Like the customer service provided and place is in good shape. Great job!!

ri
Review №36

I have done business there for years, great staff, and they keep it clean. I have never worried about security there.

Ta
Review №37

You have no privacy here. Someone is always walking by when Im at my unit, I felt like I was being watched. I also Felt like I was timed when I was at my unit. Heard from other tenants that they were kicked out for kids running around. Ive seen others hanging out at their units blocking the road with 4 cars. And nothing is said to them. My suggestion is look into other places before storing here.

Ma
Review №38

It was quick and easy to rent .Zach was very nice and made sure to let me know about rules and very helpful with where it was and hours, payment way .everything I asked Zach could answer. Very quick and easy, nice too

sl
Review №39

Been storing my belongings here over a year. Best place to store your things.

ru
Review №40

Manager is a jerk, 3 price hikes in 2 years, my unit was full of rats destroyed my $1500 mattress and others. No insulation. My metal appliances were rusted because of condensation. The summer it was like a oven and screwed all my wood furniture up. The last rate hike I did not get to in time and the sent my check back then charged me a late fee on 2 months because the exsepted my check in a way so the could. DO NOT USE THESE GUYS EVER. NOT WORTH IT...

Fr
Review №41

The young man that helped me was very nice helped me a lot I think ill tell my friends about this wonderfull guy

Co
Review №42

Easy to work with, staff friendly, I feel that my possessions are safe and I have used them for over a year. I highly recommend this facility.

Ka
Review №43

Very good price, and value. Staff was very nice, would recommend renting here to others.

An
Review №44

Automatic billing is wonderful! Once we had an issue with a credit card expiring and the office staff was very helpful.

Kr
Review №45

Very helpful staff, we are very satisfied. They also offer a military discount!

Mr
Review №46

Storage facility is clean, well ran and I feel safe keeping my stuff there

Be
Review №47

No reason to complain! They have always been very helpful.

Cu
Review №48

Ive been with Secure-N-Stor in Murray for over a year because it has a great location, great pricing and great customer service - Zack and Jeana are professional, helpful and great to work with. You cant go wrong with Secure-N-Stor.

Jo
Review №49

I love the friendly staff and how easy it is to pay my bill over the phone.

Tr
Review №50

Very Dissatisfied.. This price a little high for what you get. However my largest complaint is with the managing. When you sign the contract you are not shown the unit first and they are more then happy to tell you that yes there are cameras recording the complex. Later you realize that 4 cameras all point at the gate and the dumpster. Reading the contract it states you are allowed to use the dumpsters freely so long as large amounts of items or large items (ie couch) arent thrown away due the there only being 1 dumpster for over 200 units. Okay not a big deal. Until my father happen to throw away 2 boxes and a garbage bag. I received a bill in the mail stating I was passed due $50 For use of our dumpster. This bill hand written on computer paper was past due on the 1st but wasnt mailed until the 3rd so of course was in my mailbox until the 8th. When I went to the office to pay this bill during office hours, No one was in the office. I had to call the company twice before anyone answered so the manager would come collect payment. I was then informed that I was being charged a daily fee for the storage unit we had vacated over 2 weeks prior but they would take those charges off Soon as the check clearsThis was not a one time problem with this place. Every time I had to contact the office no one was ever there. I have spoken with others who used them.. 3 out of 4 were charge dumpster fees. 1 of them hadnt even used the dumpster.I wouldnt recommend this place to any one.

Ma
Review №51

Ive been with secure n stor for about 5 yrs never had a problem!

TT
Review №52

Great hospitality and service provided by Zach. Cheap rates.

Ch
Review №53

Unfriendly owner he is confrontational on help, he has better things to do but talk to you. Would recommend another facility.

Su
Review №54

Very nice and helpful owners

:-
Review №55

I have been w/Secure-N-Stor only a short while. I left another storage unit which was more expensive. At Secure-N-Stor I was able to get the same size unit for $35 cheaper. So I know Secure-N-Stor rents out storage units at a great price. The storage units have a light in them which was another amenity I could utilize, I also like the fact they stay open til 10:00 pm and they are close to where I live. Very convenient. The unit and facility grounds were clean and no signs of rodents which is a big problem w/other storage units. I am very satisfied w/the service I receive and Secure-N-Stor personnel have been very helpful and friendly. I have no complaints and dare you to compare. U cant find a better storage facility than Secure-N-Stor.SincerelyMarie Reed A very satisfied customer

Le
Review №56

Been doing business here for years. Top-notch management, friendly and pro-active.

De
Review №57

Terrible...I reserved a unit online, double checked the office hours, received an email with my reservation and a reservation code. When I arrived at the office at 4:45 pm on Friday, no one was around. Called the number on the door and they tell me they dont have any available units...what???? Get it figured out. Wasted my time and wont ever store here.

Ry
Review №58

Havent had a bad experience yet in about a year of being with them. They have always answered my phone calls and been friendly.

Ty
Review №59

We used this facility for a few months in between moves. It was just what we were looking for.

Od
Review №60

Great prices for storage units

Ba
Review №61

Really safe

Information
7 Photos
61 Comments
4.3 Rating
  • Address:4621 S 400 W, Murray, UT 84123, United States
  • Site:http://utahstoragecenter.com/facilities/secure-n-stor/
  • Phone:+1 801-268-8080
Categories
  • Storage facility
  • Automobile storage facility
  • Boat storage facility
  • Self-storage facility
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:10am–3pm
  • Sunday:Closed
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