I would not live here multiple complaints about people doing things fights that break out and yet management won’t do anything all they do is take notes and that’s it they do t care about the people who live there this is one of the worst place to live in where if you file a complaint about someone they won’t do one thing about it. Also a girl almost got rapped in the weight room and yet they did not to fix the situation the secuowomt do anything at night this place charges a lot but won’t do anything to help out don’t live here

These people raised the rent after the covid year where none of the residents were able to use any of the amenities for a long period of time, basically they saved money last year but they said they needed to raised up based on the market. Not enough I left the apartment in really good conditions and still they did not return any of the 400$ deposit but in top of that they wanted to charge me 280$ extra, and force me to pay it after 2 months I moved out, all this considering that the maintenance department went to my apartment before I left and gave me the OK saying the apartment was in good conditions.Becareful these people will try to get as much as they can from you.

I dont even know where to start. First I called and spoke with Ana and just asked her questions. She was so sweet, helpful, and informative. She scheduled me for a next day tour with Martin. The Apartment was absolutely stunning. Nothing in the area compares. Truly luxury apartments. I fell so in love we decided to put in our application that day. Martin was so helpful and knowledgeable. He made the entire process easy and effortless. The next day we got the approval and he provided me with the steps I needed to take for a simple move in day. I CANNOT BELIEVE HOW EASY IT WAS. The apartments and the team that Sorano offers is truly exceptional, I can tell that The Sorano Team truly cares for their community. Thank you Martin for the incredible and stress-free experience you provided on our very first place.

This is absolutely a beautiful place to call my home. Martin is amazing and very professional as well as caring. The ladies in the office is also professional and caring of the concerns of the prospect tenants. I highly recommend this community to my dearest friends and family. Martin you all continue to do what you do best pretty soon there will not be anymore vacancies . Thanks again for everything.

I cannot begin to say how satisfied we are with this apartment! The property is stupendous, and has great amenities. From the inquiry to the move in day everything was so organized, and well done. Ana at the leasing office was the one who helped us and did a stellar job at making the process fast & Easy! We could have not done it without her help. She is truly exceptional!

Martin Lomeli was extremely helpful and professional when he helped us with our tour. His professionalism paired with his enthusiasm and charisma ultimately convinced me to lease an apartment at Sorano. The unit he showed us was in pristine condition and the overall feel of the complex was very welcoming and calm. Martin has provided help since day one when I booked the tour to now that I am close to moving in. I would highly recommend anyone to seek out Martin as I know he will continue to make many more people as happy as he has with me. The apartments are in a great location and the staff works tirelessly to help the tenants with anything they need as well as keeping the quality of the apartments at a high standard. The units are beautiful and just what you would expect from a luxury apartment. I would highly recommend Sorano to anyone.

We absolutely love living here. The apartments have everything you could ask for including insulation that keeps the temperature stable and the noises out. The fitness studio and pool are top notch. We moved from a house to this apartment and my wife was nervous about not having a garden, and our porch has proved to be more than sufficient in space and light to grow an array of succulents, cacti and herbs. The entire complex has a beautiful variety of planting that are well maintained and the giant aloe at the base of our steps is a beautiful reminder that we made the right choice to live here. While this place is remarkably busy during the day, you hardly ever hear grounds crews or construction teams at work until you step out onto the porch to enjoy the sun or the beautiful views of the Box Spring Mountain. Last but not least, the entire staff who work at Sorano have made our move across country easier than imagined, they are easy to communicate with and respond quickly when issues arise (it was an AT&T problem) to help us sort out what had occurred. We are very happy with our choice to live here.

I am moving this weekend, so I do not have experience living at Sorano yet BUT up to this point they have been great! I am moving from San Diego and do not know the area well. I googled different apartment complexes and Sorano was the most helpful and communicative. I also felt confident because they had the highest ratings. After visiting the property I fell in love even without being able to see all of the amenities due to Covid (a valid reason). Jackie showed me two apartments with my specific requests and I found what I was looking for. Natasha has been very helpful, she answered every time I called!!!! (During work hours obviously). I love that this place is brand new and they informed me that tenant retention is important to the management. I hope it is accurate because other places do not have the same vibe. I am very excited to be moving there!

The parking situation is horrible!! Especially for the price you pay to live here. No amenities because of Covid. If you have 2 cars just find somewhere else to live because you will be getting tickets and walking across the street to find parking. There is a waiting list for parking spaces that you have to pay for. The waiting list does not change SOO im guessing youll be waiting until your lease is up. Apartment itself is nice but walls are easy to get marks on. If your tv touches the wall it will leave a black line. Eh we should have moved to the Fresco Apartments 200$, cheaper same everything and PARKING!

Current resident parking situation is terrible have a two bedroom a garage for parking no additional parking while other people have multiple parking spots and set up gyms and storage in the garages and city of Moreno Valley doesn’t let you park any where on any street near complex.... so if you are planning on moving in make sure you set aside money for parking tickets!! Nothing luxury about living here

My husband and I had a wonderful experience from seeing and touring the apartments for the first time up until we moved in. Martin was very helpful throughout the entire process. The apartments themselves are modern, and are intended to make every part of your life easier. We LOVED the gym that is open 24 hrs. and pool area. Each apartment is equipped with brand new appliances, including a washer and dryer which our previous apartment didnt have. I would highly recommend this place...and go see Martin, he will take good care of you.

Very beautiful apartments the best I ever seen and the leasing manager was very friendly and helpful and informative beautiful pool and gym and club house the house was beautiful and comfy

We had a great experience with Sorano!. From the moment we walked in, the tour, amazing beautiful amenities and of course the apartment itself!We were instantly greeted by Natasha and she assisted us the whole way through. She was able to provide a detailed tour and walk through and answer all of our questions. She was very knowledgeable about the complex and overall a great person to work with! We have been in our apartment for over a month now and still love it! Great neighbors, office staff, close to major food and grocery stores and great schools.It was a easy choice to make to move my family into Sorono Apartments.Thank you Natasha and the Sorano

I enjoy living at Sorano apartments. The staff is very polite and helpful. Im enjoying all the amenities. Love there gym. Its a great size and has mostly everything that is needed to target every muscle. I am very satisfied with my apartment.

My wife and I were looking around for apartments, and knew we wanted something that has a lot included. We came in and Martin and Ana showed us around the complex, and we instantly knew this would fit our needs. They’re brand new apartments and come with all brand new appliances! That’s including a washer, dryer, fridge, oven, and dishwasher. The rooms are huge and the bathrooms are really nice. I highly recommend these apartments! Come in and talk to Martin because he’ll really helps you out. He showed us around and showed us EVERYTHING and answered any questions that we had, and explained everything clearly. That’s a huge reason we stopped apartment hunting and chose these.

My mom and I were looking for apartments that offer many things. We saw other apartments but nothing compared to Sorano, Ana was very helpful with everything she gave us a tour and was very friendly. When Ana wasn’t there we had Martin help us out and was very professional and we love how energetic and sweet he was. They both were very helpful and made it really smooth to move in. I highly recommend!!!

I absolutely love this place. They made my family and I feel so welcome. The staff is so helpful and friendly. I can say I will 100% enjoy my stay here. If you looking for a great community with great people to take care of you, come to Sorano Apartments, Be sure to ask for Martin. You will get the best service.

If you plan on moving here, please think again. Parking is a issue youre only given one garage or parking stall. Management tells you that your only allowed one, when Ive seen multiple people have more than one stall/garage. Any additional cars have to go park down the street or elsewhere. The dumpster area is horrendous, there is pet feces on the sidewalk that doesnt get cleaned by the owner or power-washed. Rent is too high, and not being able to use all of the amenities. Mail goes to wrong apartments all the time, and tentants do not return them. By far the worst apartments Ive lived in.P.S. MANAGEMENT NEEDS TO STEP UP!! THIS IS RIDICULOUS

Beautiful new apartments! walk in- great staff & friendly!I was a walk in and I was very nervous but as soon as my boyfriend and I walked in Anna Mendoza welcomed us in and ask what we need help with and made us feel more comfortable. Very nice, friendly and helpful. I am so glad we will we will be moving in early Feb.Thank you Anna and Sorano Apartments!

As a current resident, I wish the staff would communicate with the residents more. I had to take a star off only for this reason. The apartments are beautiful themselves, but I suggest having just one person help you because things take longer and it’s just a lot of “___told me this” It seems everyone gets a different experience with certain staff members.

I absolutely love Sorano apartments. My whole experience from touring and moving in has been very pleasant. Martin gave me a tour of the apartment complex and he really cared about my opinion. I fell in love with Sorano apartments as soon as I saw everything it had to offer. I love living here and the staff is very welcoming. Always smiling and greeting me.

As first time apartment owners, we were so anxious about the process but the staff here at Sorano has made this experience such an easy transition for us. They are extremely helpful and are so considerate of your needs and what you are looking for. Martin and Ana helped us every step of the way from touring the grounds to completing the application process and we wouldve been so lost in the process without them! We know that we are in such great hands at this place and I am so excited for move-in day!

Im having a great time at Sorano apartments. The staff are so nice and professional. The apartment well satisfies my needs and meets my expectations. I highly recommend it, you will have a great experience with the lovely staff.I will keep my review updated to share more details.

Great tour of the apartment given by Martin Lomeli. Have us all the information we needed. Everything was state of the art. My Husband and I loved the apartment so many features we loved from the gym, the pool area and the apartment itself. Thank you Martin.

I relocated from the east coast 2 weeks ago and needed to find an apartment immediately. I’ll preface this by saying that I looking at every single modern/luxury/updated apartment complex in the tri-city area. I cared about 4 things: location, price, electric charging station, and customer service. I visited Sorano during my second day shipping around and they had everything I was looking for. The reason I went with Sorano was because of Natashia, the Assistant Property Manager. She went above and beyond to make sure I saw different units(it was hot out!), she shared information about the neighborhood and city, was exceptionally personable and an overall amazing experience from a customer service perspective. The property is new, beautiful, and the team sets the bar very high to make sure the service they provide is top tier all around! Very happy with my decision!

These guys go above and beyond. Natasha has been such a welcoming host. The facility is meticulous and so well managed.Thanks natasha and the team for making the difference. You guys rock

I had a tour with Martin Lomeli and it was great! I ended up deciding to rent an apartment at Sorano since everything is new and the amenities are great.

Sorano apartments was our first move coming to California and we couldnt be happier with the place. The apartment and common areas are beautiful, well maintained and well designed. We love the plantings around the complex, garage spaces that can be fitted for electric car plugins, and the building layouts that minimize shared walls between units. The staff is responsive and patient. Our leasing agent, Martin, made the effort to really figure out what we wanted in an apartment and then took the time to show us around many units (several more than once) until we found the perfect spot, with the right layout and lighting. We love Sorano!

I felt in love with this amazing apartment it has everything I need inside & out!I could see myself being a resident soon!Thank you so much Ana Mendoza taking the time to show me this amazing luxury home.

Took a tour of the propert with Martin and he was great! The apartments are nice and this was by far the best experience I’ve had while apartment hunting! Can’t wait for my move in date!

Im very upset that I’m paying all this money to be in these beautiful apartments and they want to tell us how we can have our patio and what we can have in our patio but they don’t worry about cleaning all these worms that came out from the rain almost three weeks ago or making sure they have cameras so people don’t break into people’s cars or garages like they did to my sister .also the gate has been broken for the past month but still hasn’t been fixed so their priorities are definitely messed up

I was apartment hunting an o stop on at the Sorano apartments an my first visit Martin help me a showed me around the complex an my I say it is beautiful I love the space of the apartment is self an the gym is everything my second visit Natasha showed me around again I love this place an new that I pick the rite apartments grate staff Very polite and helpful and answered all of my questions I look forward to living here.

I love the experience I had with all the employees there they helped me so much I love the community here everything there is good

I just want to say that I had a great time wen I was looking for a apartment Martin lomeli was a great person he help me from start to end he made it a wonderful time to get a new place to live this place is great staff is wonderful if you need a place to live this is a great place

Had a great tour with Martin Lomeli . The apartment was great cant wait to put in our application for this.

Ana was so sweet and caring she really was. These are some beautiful apartments hopefully I can move in soon.

We just left The Core at Sycamore Apartments to come here! Im so glad we did! Weve been living here for almost a week now. The establishment along with the Apartments are beautiful! It feels like a home more than an Apartment. We feel extremely safe here as well. There are security guards that walk the premise during the day and night. You have so much more freedom here as well! Its extremely well kept up and maintained. The landscaping is gorgeous as well! They even have a charging station at the front office for your car if you own an electric vehicle. Our Dog Molly loves it here! They make it extremely simple to register your animal/animals. You dont have to swab your dogs mouth like they do at the Core. There are also dog stations as well, and a Dog Spa area where you can wash them FOR FREE! They even have a little bowl or food and water there for them! Bring your own supplies though like Shampoo & Conditioner! They do supply a leash that you can use while washing your pet though! The Gym is brilliant! I probably wont ever use it hahaha, but if youre into fitness, its got every piece of equipment youll need! The pool area is wonderful! The pool is heated, and both the hot tub and pool are very big! The staff are extremely welcoming, knowledgeable and helpful! We worked with Natasha, and she made it very easy for us to move into the apartments and would always answer our questions. One thing we love most about the complex is that it is so well lit at night! It feels like youre in a little neighborhood. Another plus is that youre close to all the Resteraunts, stores and fast food on Day Street! If youre looking for a place to live in Moreno Valley I would definitely reccomend these apartments!

Very nice, upscale apartments. Extremely clean and modern. Will be moving in soon

Nodoubt You will love it from the first time . I’m very happy and Satisfied for this leasing team. All of them and i mean it are helpful, positive and friendly . Ana is the one who moved us in and she is gorgeous . The move in was super fast and easy. Jaqy and Martin thank you for being so friendly with us and for helping us professionally. Emmy is the person who entered our heart with her kindness. Raman and Micheal are professional and they know what are doing in the same time the were so friendly. Thank you guys . I highly recommended living in Sorano . Love u

I had a great experience I highly recommend this place if you need anything ask for Martin he was a great help throughout the whole process

Beautiful property, luxury living !