I have been looking for that go to Mechanic for about 6 years since my old one sold his business. Matt and his whole staff at Mooresville of Meineke are exactly what I have been looking for. They diagnosed and fixed multiple issues on my 14 year old vehicle to keep it running just as good as it ran 200,000 miles ago. The communication and thoroughness during multiple visits has been spot on and much appreciated. Above all, honesty and integrity flows throughout the whole shop and I know that I am getting what needs done and at a fair price.
Tiffany and staff took excellent care of my wife and her Jeep. The Jeep left her stranded in a parking lot and the staff helped her get towed to the shop free of charge!! They made sure to check over the whole system and decided it needed a new battery. Definitely would recommend them to anyone in the area!
Meineke = AmazingWas planning on purchasing a used car and called them to ask about running a diagnostic on the car to see if it was worth buying. They gave me a way better price than any other service I called and were able to help with me that same day, and it was a Saturday!! They were really busy, but got the car checked out and provided a full report with pictures and specific details on everything regarding the car. They even took me into the mechanic part of the car shop to lift up the car, show, and explain everything in detail with reference to the report. GREAT people, great experience, and will be using them in the future.
Matt Morris is the owner of Meineke Car Care Center. He has integrity, loves the Lord, & wants the best for his customers. I got my oil changed there & received great customer service by his staff. I definitely recommend Meineke in Mooresville to my family & friends.
For what was wrong with my car I got it back the next day around noon. Billy is a cool dude. Everyone was nice
Tiffany and Ralph were consummate professionals, even when under pressure with multiple clients in the office and phone calls. They clearly communicated in a timely manner and accommodated our service needs in a way that was both caring and considerate. By the way - our AC also works now - so the techs did great as well! We are glad we trusted Meineke with our car care!
I came there after the dealership angry and upset. However they didnt make me upset and I didnt want to pass off anger towards innocent people. After a cup of coffee, because its barely pass 8am on a Saturday, I went there with low expectations. I left feeling valued as a person and customer. I will return for future services. I want to thank the owner and his staff. Great job, great experience!
Great shop. Guys squeezed me in for alignment at the last minute. Didnt have to wait for more than an hour. Super polite and friendly staff. Will go there again
It’s a great shop with personal employees, I am especially thankful to Ralph. He gave me a concise clear-cut diagnosis for my car and helped me find a solution that was right for my budget and my vehicle. Thanks guys!
First time taking my truck to an exhaust shop and they outdid themselves! Good quality work with a very reasonable price, Tiffany walked me thru the entire process start to finish and let me say what I needed and they didn’t do anything without my consent. I would highly recommend for anyone looking for exhaust work done on their vehicles, John does amazing work, would highly recommend!
We were involved in a car accident and supposed to head home to NJ the following morning. After spending 2 hours on the side of the road awaiting our completed accident report we needed a temporary fix on our vehicle to be able to make it home. A friend suggested this Meineke location. Every single employee we encountered was professional, knowledgeable and sincere. They fixed us up in no time and we could not be more grateful for their kindness! Thank you (We made it home safely)!!
Meineke Car Care Center #1931 always does a great job! The employees there are always professional, courteous, and friendly. Highly recommend them!
Friendly courtesy serviceGood pricesUnderstood work being done and I was in and out in a timely manner
DO NOT USE FOR STATE INSPECTIONS if you have an older car. They told me after my appointment that their DMV computer has trouble processing older vehicles and I would have to go somewhere else to get inspected. They told me they legally were not allowed to tell me that their DMV computer was broken (for older vehicles) before my appointment. To me, it seems much more likely they just wanted me to get the repair work done there, which obviously I would not have done had I known I wouldn’t get my inspection there as well. I’m giving them 2 stars instead of one because despite their apparently deceptive practices, the work they did seemed solid enough.
I needed an inspection at the last minute. I took my car here and they had me in and out in about 10 minutes. Great job guys!!
The staff was courteous and professional when I went in. They handled my state inspection right away and I was there for only a very short time. Could not have asked for a friendlier or more professional experience.
Great initial service for my Mercedes. Handled warranty work flawlessly. Will definitely go back!
Rafael welcomed me and Preston (technician) did an excellent job explaining future needs. Owner running a clean and organized shop!
I had an issue with my vehicle daytime running lights not working on the left rear and I just needed a diagnosis because the labor costs at this Meineke are through the roof. I called and talked to Ralph who is the manager or owner not sure, we discussed the issue and I also wrote the same on the paper for the nighttime drop box because I would be dropping my Jeep off after hours. I just wanted a diagnoses and Ralph told me that it could be $50 to $100 depending on what they had to do. When I show up they have re wired the FRONT headlights which had daytime running lights already, I was not concerned with the front and I told that to Ralph as well. I then notice that I still have the same problem with my left rear running lights not working. So if they were going to go ahead and fix something at least call me for approval, then actually focus on what I even brought the vehicle there for. They then tell me that I owe them over $200 because they did the work and changed out 2 light bulbs that were brand new anyways. When Ralph realized what had happened he flipped out, started screaming all kind of profanities at me and told me to take my piece of s**t and leave. He told me that I was banned from Meineke and to never come back. Honestly I don’t know what is up with this guy, but while In his presence he made me feel like I may have had to defend myself based on the way he was acting. Instead of saying “hey we messed up and did not focus on the problem that you brought the vehicle here for” he went ballistic and started screaming and did nothing to try and make things right. And again I have to point out that by the way he was acting I felt that I may have had to defend myself from him. Please don’t take your car there, and what ever you do make sure not to deal with Ralph and his terrible anger issues.
Fast, professional service. Brought car in for brake work that was more expansive than I thought. Matt walked through everything that needed repair so I could see it with myself. Repairs were done fast and car is in great shape. I brought our other car in for an oil change without an appointment and Rafael was friendly, and able to get me in and out quickly. Great shop.
Let me be blunt. Ive taken different automobiles to this establishment while it has owned by two owners. My car left with owner (1) actually draining oil rather than draining and refilling. My sister swore by the new owner(s) and it had been a couple of years--I WAS GREETED WITH KNOWLEDGE AND EXPLANATIONS FOR THE ISSUES I WAS EXPERIENCING....THEY TOOK TIME TO TREAT ME WITH RESPECT AND MAKE SURE WHEN I LEFT I WAS SAFE! They could have taken my naivety and ran with it...and to any mechanic a women being naive can equate to $$$$$...They are great mechanics that truly CARE about their customers!! John and Ralph Thank you for all the help understanding my car and all the work you have put into my car!!
Amazing work and John Yager was very informative! Definitely will be back!
Matt and Ralph who run this Meineke are excellent at their job. They give you a fair and truthful estimate of what work needs to be done on your car and do everything they can to stick to that estimate. I just had a lot of work done on my car and Ralph stuck to his promise not to go over the estimate he had given me and that included given me a new sway bar at no cost in order to stay at the estimate. Ralph also made sure I was given a ride home and then a ride back to the shop when my car was ready. Everyone at this Meineke is awesome and do a great job to take care of their customers. If your looking for a place that stands by their work this is for sure the place to take your car.
We brought our work truck in for its annual inspection on a Friday afternoon. The shop was busy, busy, busy with customers and they said they’d be able to get to it first thing in the morning, so we left the truck. About 2 hours later I got a phone call letting me know they ended up having a cancellation and squeezed it in and that the truck was ready for pickup the same afternoon!! Absolutely top-notch service everybody was very friendly to deal with from the drop off to the phone call to when we picked the truck up. We at Baker SoftWash really appreciate Meineke of Mooresville and the team that they have put together. We will definitely be using them again in the future.
Had an issue with an oil leak, they tagged my for a grand. I drove less than 100 miles and the car started smoking. Had to go to a dealer as no meineke in the town I was in, still leaking 60 miles later, took to pridgen auto in rocky mount,nc. They notice that meineke never sealed the gaskets which caused the leak, took back to meineke they did replace the oiled belt and cleaned the engine of all oil. Then never returned my calls for compensation for the additional $500 I had to spend to fix it. Never will use them. Again. The meineke that did the incomplete job was in Gloucester,va
The manager and the staff were very kind and professional. Went in for a quote and they were also able to squeeze me in for my repair same day! Very trustworthy people. I will be using their other care car services in the future . Thank you all!
It took about an hour to get the oil changed, I was disappointed to get in my car and it wasn’t vacuumed. The other national chain I have used in the past always vacuumed the car. It’s such a nice add on, I will go back to the other place in the future. I used this company due to a time crunch.
The team at Meineke always treats me right, they were extremely fast and got me an oil change and a state inspection in under half an hour!
I took my 2016 Veloster here super stressed out and was met with amazing customer service. They were completely honest and helped me find the best option. Super nice and friendly people who will look out for you and never do you wrong. Strongly recommend talking with Ralph
I drove my car in around 2:30pm on a Saturday with a check engine light. The mechanic walked me through everything he found and what the options to fix were. He was straightforward with me - let’s not do unnecessary work if it won’t fix the issue. I felt very informed by the end of our conversation and they were able to order the part and get me on the road that day. They closed at 4pm but stayed a little later to finish the job. I watched the staff interact with other customers as well and I was consistently impressed with their professionalism and courtesy. I absolutely recommend going to this location for vehicle maintenance and repairs. I will definitely be coming back!
I came in for an inspection with no appointment and they worked me within 5 minutes! Friendly and helpful staff was appreciated
Great place to have your vehicle serviced. Rafael the manager goes out of his way to help you. Great prices too.
They are wonderful here. VERY HONEST I had taken my car to two other places. Both places wanted to charge me double of what they are going to charge me at Meineke. My bank manager Pat at Aquesta Bank on Brawley School Road knows what businesss in Mooresville that are the best!
Ralph and his team had me all taken care of quickly. They were also able to save me from doing the front brakes which were not needed. Another company I went with told me it was the Front brakes, those are fine. Thank you guys so much
The Meineke crew went over and beyond to help me with a transmission leak on my 2004, 325ci BMW. I am very pleased and highly recommend these guys. 😊
Really cool people and great service. Honest, fast and reasonably priced. The only place I’ll ever take my car.
The exhaust hangers on both sides of my Toyota Tundra came loose. Headed straight to Meineke, as didn’t want them to fall off. They were very professional, practiced good “virus” protocol, repaired my exhaust hangers and had my truck in and out quickly for a very fair price. Highly recommend.
So I schedule an appointment at 11am but apparently have to wait for the first available tech which was at least an hour and a half wait from what I was told by the cashier. Why schedule an appointment then? The booking at certain and specific time is for valid reasons. People have things to do and may only have that particular vehicle to use to get their daily errands done. Especially for a family of five. Im very unhappy with this and in the near future wont return to this place of business. For future reference I suggest MEINEKE change their ways of doing business and scheduling appointments for customers. If its a scheduled time, then provide service at the scheduled time. Quick to take peoples money. Yet not quick to provide the work necessary to be worth the money spent.
John, adam and Ralph are the best man. I always feel safe and in good hands when I come here. The staff is always dope to talk to, theyre friendly, kind, and honest. Will always reccomend anybody I know to this shop! You definitely have to come here. Honest people, great prices, they can definitely take care of anything you need.
Friendly and knowledgeable staff--great service!
I was overwhelmed with how professional and kind everyone was when I brought my car in today to have brake pads and rotors replaced. From the moment I walked in the door I felt welcome and informed about what I was paying for. I will definitely be back!!
Went there for a wheel alignment for my truck Ralph and his team did great work and got my truck driving perfectly straight. Would definitely recommend this business to anyone that needs work done to their vehicle.
Ralph the manager and his assistant... I wish I would have gotten her name...sweet girl...it was go. A be a bit longer...which on a Sat and as busy as it gets I was totally understanding... some of the best service I had at a Auto shop well I think ever!!! Will definitely be back!!
I went here to get my brakes done after previously coming to this location for an oil change and getting a great price. This time however was different, they took advantage that I was a woman. I got charged an extremely high rate for brakes on top of the manager being condescending and rude. I called two companies in the area after I left to learn I could have paid half the price elsewhere. I will never go here again!!
Ralph was fantastic made a bad situation great extremely professional will recommend to family and friends
Went in for an oil change on Saturday, 1/9/2021. Staff was very professional, and the manager, Raphael, was amazing. I also needed some additional work quoted out for in the future, and they were happy to provide me with an estimate. I will absolutely recommend this business to anyone in need of auto care.
Very easy to schedule and they did a great job to get the work done quickly. They were thorough with their explanation of repairs and work to be done and clear about the price. Very satisfied and will be back.
I have been to this Meineke several times. This visit was for my inspection. Super quick and great friendly service like always!
Great bunch of guys quick curtious service
They where supper friendly and fast but good. Made sure they did it right and the paperwork work was right to go along with the work that was done. Would recommend them to anyone who is looking for a place to have work done.
Quick, honest, and professionalI will be back for other services.
GO TO THE STATESVILLE LOCATION AND SPEAK WITH MIKE, THE OWNER!!They are friendly in Mooresville. They took hours to tell me they couldnt do my tire job. Literal hours. I accidentally ordered tires from this location. I do not suggest this location.
Very expensive oil change for my sedan. ($87)The car was also brought in for a slow air leak in my tire. After receiving a call the car was ready, I went to pick it up and the tire issue was not addressed. It still leaks air and I was not asked if I would like a new tire prior to pick up.
I have been here a few times and every time Matt and his crew helped me get back on the road and made sure that everything was working correctly before i left their shop.They removed the old catalytic converters from my truck that were clogged and replaced them within an hour or two.They told me i will have a lot more power now that the engine can breathe with the new cats and they were right!I took my truck down the highway and it was a lot more enjoyable driving it and had less resistance with the exhaust flow.Acceleration was improved greatly and i havent had any issues with my truck since then!Everyone there is friendly and they put customers first.Matt and his team are good at their work and always take care of the customers first.
Matt was so helpful in helping me do some necessary services around the 100,000 mile marker for one of our cars - including new brakes. Matt was honest, open, and extremely trustworthy during his explanations and recommendations. We’ll be brining all of our cars to Meineke in Mooresville!
Fast, efficient and courteous... Rafael was great! Thank you
They are nice, helpful,and try to find best solution for my budget!
I wish i could give them 100 stars i love this place they was very kind and they fixed the issue i had. I will be coming back to this location
These guys are amazing . My office is in the building down from them. My work van had a flat tire and I hated to have to tow it literally one building over. They helped with a portable air tank to get it up enough and over to them. Great customer service and had the job done quickly. Jessica at Cleaning Queens appreciates your hard work!
We are new to NC From TX and were afraid of going to bad mechanics. This place is wonderful. John and Ralph are absolutely the most professional, considerate and thorough auto professionals you can find. They took the time to explain everything and really added the human element. I highly recommend this place! I found my auto care home.
Highly recommended this shop! Brought a car in for pre purchase inspection. Was greeted with a smile right away. As I was waiting for my car to be brought in, I was given updates on wait times. My tech was top notch. He gave me a full verbal, written and photographed inspection report. This is the way we all want to be treated. With respect, kindness and honesty.
I’ve used this place before without issue, but today the office manager was unprofessional and rude. I called in the morning to make an appointment for an oil change. Instead of scheduling me a time for an actual appointment like I asked, he said “just come in after 2:00”. I show up at 2:30 and am told I have a 45 minute wait for them to even take my car back. I asked why since I was told to come back at that time, to which the manager gave me a snarky and unprofessional comment in front of other customers. It’s not acceptable to speak to customers this way, period.
I have been a customer of meineke for the last 10 years and I have seen at least 3 different owners in that time but Matt the new owner is by far the best so far. He really does everything possible to help you out he literally goes out of his way to help solve your problem and the staff there is excellent Ralph the office manager is wonderful and the head mechanic is excellent he explains everything he is doing to your car I highly recommend if your car needs maintenance do your self a favor and bring it to meineke and you will be extremely happy
If you work for a living, dont even bother trying here. Theyre only open till 6:00 and will turn you away starting at 5:15... I just dont understand the logic and how places stay open like this. Luckily, their competition keeps better hours and got my car taken care of.
This is the most honest and dependable car repair company that I have ever used. Great service and experience, I highly recommended them to anyone. Matt the manager goes out of his way to make sure you are handled
Great service and value. My Mustang now has a deeper and better sound.
Great service and quick! Very professional and trustworthy!! I’m going back with my next repair.
I had an inspection done in a fast, professional and efficient manner.
Very friendly, super efficient and great people. Highly recommend!
All service personnel where very courteous and informative. All maintenance was performed in a timely manner and actually at less than estimated cost.
Had my oil changed in a timely manner Ralph was exceptional he went above and beyond him and his staff so I just wanna say thank you
These guys are very knowledgeable and honest about their work. Definitely care more about whats best for the customer than what makes them more money. Id recommend them to anyone looking to get work done, theyll take care of you! Also, some of the best coffee Ive ever tasted 😊
Contacted Meineke and spoke to the shop manager Ralph. He was very polite and professional. Explained my issues and he said bring in the vehicle right away. Upon arrival, I was greeted by Ralph and he explained the process of inspection. After his technician diagnosed the problem he explained what was needed and how long it would take. I was allowed to see and discuss the issue with both. The repairs were completed very promptly and Ralph contacted me and informed me my vehicle was ready. I highly recommend this shop for any of your repairs you won’t be disappointed.
You need to visit the shop. Matt Morris will take great care of you. He is honest and will treat you like one of his own cars. He interacted with other customers In lobby very professionally.
Jake and Ralph were very friendly and helped me find a fix for an issue I was having with my car
Great quality work. Scheduled appointment with quick service!
Writing this sitting in here. Been here for nearly 50 minutes for a “quick oil change”. Desk guy was rushed and not friendly at all, you can hear them revving you car for 5 minutes beside you in the waiting room. Wouldn’t suggest this place for a quick change and won’t be coming back
Great people and service, took longer than I wanted, 2.5 hrs. What I paid was good.
Everyone did a great job
They were very professional and got the work done much faster than expected!!
Amazing people, amazing service!! I walked in to hear some pretty bad news. Their master mechanic helped me step by step to find a resolution. They bent over backwards to help me at a time when most other shops would tell you, Im sorry about your luck! These guys didnt!!! They were as concerned with the safety of my 3 year old as I would be. (And I have to add, she wasnt with me. They simply saw her car seat in the car!) Theyll have my business from now on and as many people as I can send their way. New owner, new attitude and it is apparent in everything that they do. Thanks again!!!! Im so grateful for all of your help!!!****update***I had to come back 7 months later and once again these guys had my back through the entire repair process. They genuinely care about people and saving them money when at all possible! No one looks forward to having to repair a vehicle but with these guys on your side its much less painless!!
Always very professional! I have multiple vehicles they care for . Quick service, fair prices, and quality car care !
Prompt service at a great price.
Came in with my Mustang to get some exhaust work done. This place GREAT!! Not only was the job for a great price, the job was done correctly. Literally EVERYONE from the front desk to the mechanics was friendly! 100% would recommend to anyone!
Outstanding service. Problem was clearly communicated to me. Work was completed on time. Very professional shop
This is a family oriented shop . Not out to just make a quick buck, they care for their customers and there needs. They have a professional knowledgeable staff that are capable of getting to the root of mechanical issues quickly . I have been to this shop for several things and each time I was in and out in a timely manner, with the mechanical issues fixed . Highly recommend to all !
Awesome staff and they aim to please!! If your in town stop by Meineke Car Care, you wont regret it!
Very friendly staff, clean waiting room.
They did an excellent job. Great communication, fast work. Couldnt be more pleased with the experience and the service manager who took care of us.
Ralph helps me a ton with my car! They have never steered me wrong and always give me the best advice. Never take my car anywhere else. Preston also helped me out with my car, everyone at the shop is hands down a good person and do the most to help you out with whatever you need! 10/10 A1 Service.
Totally untruthful. Told me no charge for dianogntic. Wanted to charge several hundred dollars when I picked up car. Told me I needed to have $2000+ repair. Took to shop 1/4 miie down road, and they repaired problem for less than $100. Meineke was very unprofessional and dishonest. Never again.Too management needs to investigate this.
Helpful and informative
I had a car accident, needed a body shop, but all of them were closed for the weekend. I was on call at the hospital I work and couldnt wait until Monday, so I turned to Meineke for help where I usually get the oil changed. Not only did they temporarily fix my car, they treated me with kindness and respect. I came there very upset but left with the feeling that everything is going to be alright..Thank you Rafael, John and Adam.Natalie
Excellent service! The staff is great it shows Rafael, manager, is running a great program.Fast, cost effective and quality work.
Took care of me in fixing a little exhaust rattle I had on my Audi, great guys, will definitely be back here if I ever need any more help with my exhaust!
Rafael the new office manager and his team are great ! Very helpful with anything you need taken care of. Highly recommended for all of your vehicle maintenance needs.Thanks Rafael!
I had an appointment for 7:30am. it was 2:30pm. when I left there. The job was only supposed to take two and a half hours to complete. Very rude technician cursing at me, bad language, and rough with vehicle while installing parts. I overheard the technician say he broke off a bolt in the manifold upon reinstalling the heat shield to another mechanic. They did not try to get the bolt out. Their fix was put two hose clamps around my exhaust pipe and heat shield. THE WHOLE EXPERIENCE WAS VERY UPSETTING.
Great experience, quality work.This team repaired a bad exhaust job from another shop.Also completed two NC inspectionsvery quickly on a Saturday.
I was driving from Charlotte to Winston-Salem when I noticed the bottom engine cover on my car was coming off and almost dragging on the road. I pulled into this Meineke shop late on a Saturday afternoon to see if they could help me out. Within 5 minutes, they secured it with additional screws and had be back on the road. Super friendly and helpful. If I lived in the area, they would certainly have my repeat business.
Great customer service the only thing i didnt like is that they didnt offer tire rotation with my oil chamge