We are new to the area and needed to have an inspection done and could not be happier with the service, from check in until check out. Exceptional customer service, keeping us posted continuously on what was going on with our vehicle and communication with the technicians. To top things off we were able to enjoy a great cup of coffee and a snack in the waiting room which was clean and well stocked.

Couldnt be happier with their service. Adam, the service advisor seemed very knowledgeable without being pushy. Waiting area was clean and comfortable. I will be back should the need arise.

This place is so amazing! They have fixed every problem I have had for my car (which is a lot) within such a timely and high quality manner. The people here are awesome and I trust them ENTIRELY with my vehicle! They are easy to communicate with and get an appointment in with, quick. I cant say enough great things about honest-1!

In and out within a reasonable timeframe. They provided helpful information without being pushy. Great service!

Very professional shop, no high pressure to sell additional services, Adam was straight forward as what items needed to be done now vs later.Completely satisfied with my visits with two separate vehicles. Highly recommend.

I have taken both my cars to Honest-1 Auto Care on more than one occasion and the entire staff is very professional. Adam has always been a pleasure to work with and he is always honest and upfront with you. If he finds anything wrong with your vehicle, he will call you and ask you how you would like to proceed. When he gives you a ballpark number, you can trust that he will be spot on with his estimates. There are never any surprises nor will he put bottom grade parts or materials in your car. I love this place not just for their prices but because they provide top tier service and they keep you informed every step along the way. This is the only automotive place I trust to take care of my vehicles. When the AC was acting up on my BMW, Adam thoroughly explained to me what the problem could be and he also was honest with me that he would only know for sure after preforming a diagnostic on the vehicle. He was also honest with me concerning a timeframe. Once the diagnostic had been ran he immediately called me to inform me what he had found and asked how I wanted to proceed. Adam is the best and Honest-1 Auto Care of Mooresville lives up to its name.

I was helped by Adam. Great guy, obviously knew his trade well, professional and friendly service all around! They took on a tall order and got me my vehicle back in just a few hours, good to go. I’ll be bringing my car here for future service

I am highly impressed with the professionalism and service I received from the Honest-1 Auto Care team located in Mooresville. I would like to specifically call out Adam Warr. I came in for a standard oil change and was aware of an alignment issue with my vehicle. Without mentioning the alignment issue to Adam, he and his team accurately diagnosed my vehicles issue and quoted me fairly on the repair. As a consumer, I appreciate the fact that Adam did not try to sell me additional things that my vehicle did not need. Thank you Honest-1 Mooresville for your service! You have gained another reoccurring customer.

After trying to get an inspection at a few other places, I ended up at Honest-1. I didnt have an appointment so I had to wait, but the waiting area is lovely (complete with a kids room, refreshments, and places to set your laptop to do some work). The guys were clear about the timing and got me through as soon as they could. Everyone was friendly and helpful.

Trustworthy shop - I take all of our family autos to Honest-1 for routine care and the mechanics are always on the job and point out any future areas of concern. No scare tactics, but rather informed information about the vehicle condition and what is needed to extend the life. I value safety for my wife and daughters cars and always have peace of mind when H-1 gives everything a look. Truly and honest shop with good people!

The staff here has taken great care of my truck! I have gone to them a few times and they always communicate clearly and promptly. They are very personable and professional!

I trust all my mechanical needs with Honest-1. I never feel pushed to get work done and prices are always fair. Adam is especially great and takes the time to explain what my vehicle needs in a way I can understand. He is truly personable and an absolute joy to work with!

I have an old truck that needed an inspection and some work done in order to pass that inspection. Adam, the young man at the counter scheduled the work and explained very clearly what needed to be done and what the cost was. I needed to leave the vehicle to have the work done and I was offered a ride to and from my home which was very kind of them. When I picked my old truck up quite to my surprise, Adam had been able to apply a discount to the final total of the bill and save me a nice little chunk of change. These guys are kind and courteous, the shop is clean and well maintained, the techs do the work in a timely manner. I will use these guys for all my repairs in the future. I also brought my can am spyder in for an inspection and was in-and-out quickly. Great place to get inspections done.

A friend recommended Honest-1. I am so glad I followed their advice. Everyone there was so nice and they got my car done in the time they quoted me. It was also significantly cheaper than other shops I had been to before. They have soda and coffee area with t big screen TV which made the wait very nice. Ill be going to back for sure from now on.

Trying to find the right shop for your vehicle can be difficult. At Honest-1, the customer service really does live up to its name. All the staff members explain, in detail, what service you truly need for your vehicle and WHY. Adam, in particular, has an incredibly positive attitude that leaves you driving away with peace of mind knowing your money was well spent on quality service. Overall, I have only great things to say about Honest-1 and the people that work there and would highly recommend them if you are looking for a new shop for your vehicle(s).

This was my first time going to Honest-1 which came highly recommended. I will always use them for all my automotive repair needs in the future. Bob and Adam were wonderful. Adam went above and beyond to explain what was wrong with my car and breakdown the repairs and cost. Apparently I have been bringing my car to a shop that was very Inexpensive but you know that saying “you get what you pay for” and From now on I will be paying for quality parts and actual repairs. I highly recommend them!

It was a very pleasant experience. They were on time and very professional. Highly recommend this business

BIG “A” and the expert team at Honest-1 Auto Care treat you like family. If you want smiles, friendly conversation and “honest” workmanship then Honest-1 is the place for you. They truly care about accurately diagnosing the problem and fixing your vehicle. I won’t take my vehicles anywhere else. Thank You Honest-1 Auto Care!!!

Honest 1 really is the best!!! They found me a smarter,cheaper solution that other shops didn’t know about! Instead of an $800 quote from somewhere else It was $320!!! My truck runs super smooth and in great shape after leaving this team’s shop! Very intelligent workers.Also going to help find me a tailgate! ;)

Thank you to the folks at Honest-1 Auto Care. I took my car in for an inspection required for license plate tag renewal and they made it so easy. Their waiting area is spotless and Adam Warr Service Advisor has got to be one of the nicest people around. All the customers that came in were treated professionally and liked they actually cared.

Adam, my service advisor, was professional, kind, and genuinely cares about the customer. My experience was great and I would highly recommend!

Needed an inspection, they figured out exactly what I needed to accomplish that and got me fixed up. Helped me out with an additional tire issue causing a light poppping up and told me exactly how to fix it. good waiting area not sketchy like some auto shops

Car wanted a B-service and I had some notes from a previous service at a brand dealer that’s nearly an hour away from where we live in Mooresville.After researching online a bit for most convenient location and comprehensive car service shops I decided on Honest-1 Auto Care: not a chain, clean appearance and presentation online and also the shop which I’ve noticed driving by numerous times. Great reviews. I like their name, also was impressed by their policies on quality, being green, conveniences including loaner car and shuttle service.That good impression carried through when talking to the owner, Bob, as well as our service advisor, David, who took care of our car’s service. John and Adam who answered some of my calls were also super helpful. They consulted me on all my little niggles and concerns patiently and with great expertise, advised on tire replacement I hadn’t expected. They concisely and clearly explained why, presented multiple choices upon request with helpful input to make my decision. Thought I had a brakes issue but they reassured and showed me they were perfect.I’m not an easy guy to please, been a service advisor myself.They were great. And the previously noted concerns they checked, listed them on my bill and explained why they were not required. Very thorough also in reviewing all completed repairs with me before accepting payment. Alignment numbers before/after shown and explained.Great place, will go there going forward. Highly recommend.

I generally liked coming here but when I had changed my spark plugs and was told they were bad and I put too much anti seize grease on them when I used 1 small packet on 6 spark plugs Im calling bull on that and wont be bringing my car back there. A 200 dollar job turned out to be almost 1000.00 because they wanted to replace brand new spark plugs. I needed some suspension work done and told them if this was a easy fix Id give them the job. These plugs had less than 50 miles on them and you told me they needed replacement thats bs. Sorry. I dont like leaving negative reviews and the people I dealt with were great. This review on Google says it was 4 month ago its actually posted on 6/2/21 and my check ✔ engine light is back on yesterday. Ill take it somewhere else.

Excellent Service.. have been going to Honest -1 Auto Care in Mooresville for 2 yrs & have gotten nothing but Honesty Loyalty and Excellent Service.. Everyone has a choice of their mechanics and their opinions so I chose Honest-1 Auto Care for my mechanic and my opinion is that they are Great!!

Adam and Chris were both really helpful! I just moved to the area and had some issues with my starter and they made it very easy.

After many years of searching for a reliable, and honest mechanic, my car has found a home. I have never experienced a business that cares about their customers and the service they provide as Honest 1. This establishment is the most honest and personable group of people I have ever met. I have dealt with other establishments in Iredel county, and they were horrible, not listening to me, and overcharging for the shoddy work they did. It is a great relief to know you can depend on the honesty and the work that is done by Bob, John, Dave, Adam and the crew.

Chris provided cost efficient quality work for my BMW!Will recommend all my family & friends to work with Honest 1 Auto Care!!!!

The first time I called and made an appointment I waited over an hour and then left because they hadnt started my oil change yet. I was a bit frustrated but they apologized profusely, so I rescheduled and tried again.Today, I had my re scheduled appointment. I let them know what happened last time and they did everything to get my business for life am nd make up for the last time.My oil change was done in less than an hour. They explained an issue that I should keep an eye on and made me feel like they were truly invested in the maintenance of my vehicle and ensured that I understood what they were saying. They were kind, professional and extremely thorough. They even left a little cookie snack in my car for me when I picked it up!! Hands down the BEST experience I have had at an auto shop in my life. Honest 1 has got my business for life. I highly recommend them!!!!

The folks at Honest-1 were amazing! Not only did they fix the issues that I brought my van in for, but they also pointed out a few other small things that I had not noticed and still only charged me for the original repairs I was quoted. They even got my van finished a day early than what they originally said.

Exceptional service from Adam and the crew. Fast turnaround and friendly atmosphere!

I was referred here by a friend. Took a few hours longer than anticipated, but to my knowledge the service done is excellent. I will be returning in the future to have more services performed on my Hyundai Sonata, which isn’t built to easily access many different parts of the vehicle, so job well done!! ;)Side note: I honestly dislike the service fee, as customers on a budget can’t afford to waste $45, so even if you desperately need the service work done, you feel obligated to immediately pay for the service on that same day, to avoid throwing away money.In my 38yrs of living, I have never experienced or heard of a shop adding in an extra charge for their “shop supplies” as this is usually apart of “labor costs” that cost way more than actual parts. Very strange!I would have also appreciated them showing me my old brake pads & rotors, as I see they’ve done for other customers, that way I’d feel more assured that I picked an honest place to take car of my car that day and in the future!! But I know my coworker wouldn’t bring me somewhere to be screwed again, that helped ease my mind!! :)

Incredibly friendly folks! I have 2 BMWs and will only take them to Honest 1. Their waiting room was very clean, well organized, and even had refreshments and comfortable seating. They are very fairly priced, and very quick and efficient and do good quality work. More than happy with my experience with these folks, and expect to return with all of my cars very soon!

I’m a single woman. I went to this establishment because my healthcare office I work in is close by. I figured “honest” would be what I get. My driver window was stuck halfway down. It had been raining. Mind you- my car is probably worth $2000 if I’m lucky. So, I drop my car off. 😬 I get a call explaining ALL the things wrong with my car. Woman = payday. I tell the man I just need the window UP. He proceeds to tell me both windows would be $1300. Just the driver window $916. Again, the car is worth $2000. So I ask to just have the WINDOW PUT UP. They can’t. It won’t stay up blah blah blah. Dude-jerry rig it! It’s 100 degrees outside. NOPE. They charged me $162 to tell me that basically my car is junk. Today I drove home covered in sweat. Plus-I’m $162 in the negative. They should change their name to bs auto care. I’m a healthcare worker that has been serving others and they basically rip me off. That was grocery money for a little more than a week. Thanks

Even though I was dropping off a vehicle after hours it was clean and looked to be well managed

Great service, quick and clear communication, and super honest and transparent about repairs needed. They checked in with me at every step of the way to make sure I gave green light for what they recommended, and they were upfront about timelines and expectations. And they *always* picked up the phone and were able to answer my questions. Recommended!

John and Chris were friendly and shuttled me home while they worked on my car. I came to this place after a friend referred me and I was very happy with their service.

My husband and I have been taking our cars here for a few years now. They really go above and beyond. On a recent visit, the counter manager, Adam, offered to have my car brought to the front door during a pouring rain. Attention to detail is on point. We highly recommend.

Canceled my appointment 9 minutes before I was supposed to be there because people called out and there were no mechanics. I work 60+ hours a week and planned for this service day. Got up early on a planned day off. Had my car detailed the day before on my lunch break so it would be pristine after the service. They wanted to reschedule me for a following Tuesday... which I work during the week so not ideal. So I was offered Saturday a week from my original appointment which unfortunately I had agreed to pick up a shift to help a friend that weekend. Also, If the whole crew called out this Saturday what means they won’t next Saturday? I guess it was not meant to be. I understand things happen but unfortunately a bad day for a first impression. You can’t win them all. I will look elsewhere for my service needs on my Mini Cooper.

I have yet to bring my vehicles to a business thats name is Honest-1... It reminds me of the phrase when someone says. Well Im gonna be honest with ya.. Or To be honest with you.... As if they normally wouldnt be straight forward from the beginning. As if every other time the dont use those words, its not the truth. Imagine if your attorneys firm resembled that same name... Or even your doctor.... Should it just be understood, and/or used as a slogan?But to be honest, what do I know??...

We needed work on our vehicles and hadn’t had attention on them since moving from New York. You can imagine being from New York all the shadiness that you get up there. Our cars were really getting behind in maintenance and beginning to show signs of wear. I have never been to to a car repair shop that was on point in every area from customer service to repair and the offerings of accommodation to help me stay working. Like the name says, they were very honest and didn’t beat around the bush. I worked with Adam and he and I instantly became friends. From the loaner vehicle to the easy payment option and fair pricing I recommend this place to all.

Adam and John really care about the customers. They give great service and fair prices. I will continue to get all my maintenance done at this great Mooresville location

Great team of folks to work with. Adam was nice enough to work me in when I needed a service quickly before going out of town. Would highly recommend Honest 1!

I find honest 1 to be very professional and like their name very honest. Brought my car in for an oil change and tire rotation. They called and told me that I had a nail in my tire and it would cost $25 to patch it I said no problem. When I went to pick up the car they told me that when they removed the nail and there was no leak in th tire. They didn’t charge me since there was no leak. I really appreciated their honesty. Thanks guys

They did a wonderful job with my car, calmly explained everything, 10/10 definitely going to be a reoccurring customer

My new go-to shop! The staff is great and the pricing is reasonable and transparent. None of this up charge hidden agenda nonsense everyone always fears with mechanics and auto work. Give them a try!

They did a great job! I carried a vehicle in that I wanted to buy and decided not to buy it after the mechanic looked it over.

Adam was a pure pleasure to work with. Because of my negligence, my cost was higher than expected as was my weight time but the team did what they could do and now I feel safe on the road. Priceless...

Asked them for oil change and diagnosis of rubbing and pinging. Came back to an $1800+ Estimate and oil change was not done. Did complete oil change but after taking car to dealer suggested coolant flush had been done (by them but records were not checked) front suspension arm ($500) was not the problem, it was rear shocks and struts. Both air filters needed to be changed (not suggested by Honest Auto). Will probably not return.

They would not honor the price on coupons (mailers) that did not have an expiration date on them. Service was fine, but a lot more than advertised price.

Yearly car inspection.Cordial, clean, service.Would use again.

Very glad that the problem was diagnosed and corrected in a timely manner.

Worked me in on a busy day - appreciate Adam’s attentiveness and customer service.

Great straightforward explanation and answers.Adam was super friendly.

DO NOT GO HERE BY ANY MEANS! I went here because I had a check engine light that came up as a bad Vapor canister and sensor. After 3 hours of waiting they tell me the total is going to be $1,700 (right after charging me $150 for a diagnostic test). I leave knowing this is a rip-off and go to my savor, Brawley Tire Automotive in Mooresville. They did everything for $600 flat and a free alignment check. F%#$ Honest-1. Dont let them try to screw you over like they tried to me, dudes are a JOKE. If anyone wants actual proof, I have both the bills :)

The employees were very friendly. They worked me in for an oil change the same day I called. The price was reasonable for a full synthetic oil change and tire rotation. I was able to print out a $15 off coupon from their website

I went to Honest-1 Auto Care for my 2019 Corolla inspection. They are very detailed and did not suggest any unnecessary services. Jon is very friendly. He took time to answer all my questions. You can depend on them for right advise for your repair needs. Thanks Jon.

Read all the amazing reviews on this place and was happy to find a local shop. Dropped off my wife’s truck with specific requests for an alignment and new brakes.Staff was nice and cordial.Picked up the truck about 15 minutes before they closed to give them plenty of time to work on it.Upon picking up the truck, I was told the alignment was only off by a little bit so they didn’t perform it. I was also told that my brakes were fine and that they were glad to look at them again if I insisted.Brakes are literally grinding and alignment is way off.I would have had a much better impression with this place if someone would have been honest to admit that they just didn’t have time to get to it.An entire day coordinated around dropping off and picking up a vehicle, being out of a vehicle only to realize that it was all a waste of time.

From the first time I went here, I knew I was in good hands. A Father son business. They are efficient and honest, they earned that name. They will pick you up after they are done. Very clean and first class quality on the customer service.

Absolutely wonder service! Brought my car in and they took care of my brakes. They even took the time to show me how they looked and what needed to be replaced.

Adam at Honest-1 took care of me, good quality at a reasonable cost, Ill be back.

I went in for a wheel alignment after finding some uneven wear on my tires. They checked the alignment and went over the report with me in detail. After explaining that an alignment takes several hours on my car, I scheduled for a few days later. The work done was explained to me and the price was very fair. I will definitely bring my car back here in the future.

Had a very great experience with David Seacrest and then my mechanic AJ very lovely they show me everything I would highly recommend coming over here to H1 auto care for all your automobile needs

Had a major brake repair to my VW Vanagon. Heard some slight squealing on a trip. I called and John asked me to bring it down the next day. They went over the repairs done and had me test drive it with a coworker. Just really good people and customer service a priority. I am a happy camper and will return for regular maintenance. Thank you.

This was a successful B2B transaction with Honest 1 Auto Care as we fabricated and installed their store-front wall sign, monument and metal canopy. Thank you for your business!

Been there a couple times very knowledgeable and thorough with me before starting any service done. They worked on my brakes and my thermostat in car no problem with either but definitely make an appointment super speed up the process

The staff is polite and courteous and the waiting area is very clean with refreshments, however my experience wasnt that great.I took my vehicle in for an inspection with no issues expected as I have a newer vehicle. After waiting for an hour they informed me that my vehicle failed my inspection saying I need 2 new rear tires due to treads being too low. I will say that my treads are not worn evenly due to whomever had the vehicle before me did not rotate them properly, however they are safe and nowhere near ready to be replaced. I feel like they were attempting to take advantage of this uneven wear in order to sell me a couple tires to get it to pass inspection.I expressed my disagreement at the time but to no avail and ended up having to pay $23 and change for the failed inspection. I then took my vehicle to another place of business and passed inspection with no issues. I even told them to check my back tires.I had a conversation with the owner later in the week and he was pleasant, offering a refund if I wanted to come back and have them check the tires again, however I didnt want to waste any more of my time.Everyone has their own opinion of course, I sure there will be a response to this review by the owner talking about safety and some measurement of tire tread. However Ive been driving in all this rain weve been having with no issues, driving up in the snow in the mountains with no issues, and another place of business agreed that the tires met the state requirements.I feel my vehicle was purposely failed in order to sell me tires and I dont appreciate it. I will not be giving this establishment any more of my hard earned money.

Poor service. They couldnt fix the problem in my car and looks like they damaged the front axis when lifting the car.

These people care and there reputation is there name. excellent service friendly knowledgeable staff

Amazing job with my Mercedes! Quick service, excellent customer service and fair price.

Set up an appointment to have my Air Conditioning checked on my daughters 2011 VW Jetta. Brought the vehicle in at the specified time and they incrementally diagnosed the issue with the vehicle. It was determined that we would need to replace the compressor and would require us to bring it back after the parts were ordered and received. We scheduled the appointment for the following week. We were asked to pay for the parts up front, which we did. I brought the car in at the specified time only to. find out the parts were not there and I wasted my time driving to and from the shop. We rescheduled for a few days later. When i picked up the car the service manager brought up an issue that my battery (2 months old) wasnt registering and this was causing my alternator to not provide full capacity. They recommended I take the battery back to the Firestone dealer where it was installed or to VW. The AC was not cooling very well even with the new compressor. Honest-1 said that was due to the battery issue. The next 24 hours brought me two trips to Firestone, one to VW and two return trips to Honest-1. Firestone and VW showed me documentation that this model didnt have a battery registration process and most likely Honest-1 didnt do a thorough job on the compressor installation. Firestone also conferenced me with Interstate Battery service center to confirm the situation. After spending $1,200 on this repair it was very clear the expertise level of the Honest-1 techs wasnt on par with the VW or Firestone team members. Unfortunately it took me multiple trips between home, Mooresville and Concord to get the situation resolved.Honest 1 did make an attempt to look at the car again but I felt it wasnt of any value to me if they didnt get it write the first three times they had the car. An expensive lesson for me.

Brought in my Mercedes CLS63 AMG in for a coolant leak and Honest-1 took care of my car. I dealt with David when I arrived and he was very professional and helpful. Texted Bob, who is one of the owners the day after I picked up my car for a concern and he answered all my questions even though the shop was closed on that day (New Years day).Thank you Bob, David and Euroguy for taking care of my AMG.

We waited a ridiculously long time for the service much longer than what they originally told us! At times that is understandable but at the time it was very inconvenient! However they did compensate us with a good price afterwards.

Great customer service! I will definitely use this business again!

The staff at Honest -1 Auto care live up to the business name. They are honest and have your best interest in mind when it comes to your vehicle. I love that they only use parts as well as change the oil based on what is recommended by the manufacturer.They took such great care of me and I look forward to being a return customer!

Well, Im a little concern about the upsell of services and charging OEM part prices for aftermarket parts. They seem super nice and professional, but not sure about the honesty on the pricing. Double check your stuff and question the costs. Mechanics seem very good.

Very great service and super nice staff! Paula,Bob and Jhon are awesome and make an excellent team! Will be coming back for sure...

The mechanics had no clue why my car had the brake issue and I figured it out within seconds of looking at it and fixed that’s why I failed a inspection and the rude lady behind the service counter kept giving me lip and attitude on why it failed and the mechanics kept reving my car because it had a exhaust on it and I felt like they had no care about the car or me. Overall a place that takes advantage of the situation at hand went once about a year ago was good service but i guess not anymore

I have been a happy customer of Honest-1 Auto Care since they opened.I Recently had a problem with my car. Jon & Bob picked my car up so I avoided towing costs and gave me EXCELLENT service. This all during the crisis going on in our beautiful world.Their kindness removed a huge stress off of me!!I simply cannot imagine using anyone else for my car maintenance. THEY ARE THE BEST & HONEST TOO!

Awesome place, honest and competitive price and on time delivery. Highly recommend using these folks. this is where I will be going from here on.

Where do I even start?! From the moment I called, this past Saturday, until I walked out of there, my experience was amazing!! The friendly voice on the phone, was one of the owners and he was so kind! As soon as I walked in and handed them my keys, I was informed that there might be a chance they cant align my vehicle! And he explained to me exactly why! Sure enough, I was told I would have to take it to a Mercedes dealer! Even though, they still checked the alignment, to see if it was okay! While I sat and waited, I watched them check out two happy, pleased, and grateful customers!! I also heard Jon, the owners son, explain everything, in detail, about exactly what was wrong with their vehicles! Now it was my turn! Jon did the same thing for me!! This place has impeccable customer service and I try to support local businesses!! Why? Because I absolutely love the passion and care of a locally owned business!! When I got in my vehicle, there was a post card with a mini pack of Oreos! Sometimes its exactly those little things, that set certain places apart! It was such a pleasant experience and I will absolutely be back!!!

Stopped by for a state inspection. Staff was very welcoming. The business was very clean and the staff was knowledgeable and made appropriate recommendations without any pressure. I normally go to Grease Monkey for service but will consider coming to Honest-1 Auto Care. Give them a try.

I just needed a vehicle inspection for my registration. I called to make an appointment for that day, Paula was pleasant and efficient.My visit was short, but I used their customer waiting area. It was clean & quiet. Everyone there was exceptionally courteous. I’d recommend Honest to everyone.

A regular customer. I have always been satisfied w/ service & very competitive

Paula made sure she understood my problems. Correctly fixed them. She offered realistic additional services and was not pushy with them. Honest 1 completed the work ahead of schedule and were reasonably priced. I look forward to doing business with them again, just not too soon! ;)

Very nice folk very patient and understanding!

Honest-1 Auto Care ✳️✳️✳️✳️✳️Truly a great experience from start to finish.A complete inspection was made of my vehicle and I was given the opportunity to review the results. With expert assistance, I selected the most important things to focus on for this visit.I was told the cost of services up front and the final bill was exactly as quoted.An estimated time was communicated and I was offered a ride if I needed or the freedom to enjoy the waiting area.I chose to wait and spent the time with a couple cups of tea, my book, an awesome flat screen TV as well as some great conversation with other clients.During my wait, I had the opportunity to witness the workings of the operations and all interactions, whether in person or on the phone, were handled professionally and knowledgeably.The comfort and cleanliness of the seating areas and the restroom was a very welcome and appreciated surprise.An appointment was set for my next visit and I went off to my conveniently parked car right outside the front door.On the dash was a thank you card with a treat attached!!!!This is service like you have never seen.You owe it to your car and yourself.✳️✳️✳️✳️✳️Honest-1✳️✳️✳️✳️✳️The best!!!!!Honestly,Susanne Sterling

Had the sway bar bushings replaced on my Ford Explorer today. All around excellent service, fair pricing and most important, honest. Many thanks to Kyle and Dave.Would definitely recommend.

This was my first time of using Honest-1 for my oil change. Upon arrival, I was greeted with a clean office area and a clean shop area. The technicians were helpful and very informative. They showed me my tires were in need of replacement and also a leak I had under the car. They never pushed me into making additional appointments, but were more focused on safety. I would strongly recommend Honest-1.

Staff was very friendly and helpful.

1 Honest Rip Off Damaged My Vehicle. I wish I would have read the similar, negative, reviews on Google as opposed to relying on the positive Yelp reviews. Brought a 5 year old vehicle in to diagnose a leak from the engine compartment which turned out to be power steering fluid. $1,300+ later, my vehicle was returned with a new radiator (which supposedly needed to be replaced as part of a power steering fluid cooler along with an AC charge), and a power steering fluid system flush including new fluid. Day one I noticed the worst air pocket noise coming from the cooling system. We brought the vehicle back immediately to be told its fine, which it most certainly was not. Fair enough, I bled the system properly, myself, and the problem went away. 1 Honest Rip Off did not tighten the thermostat housing bleeder screw all of the way.Weeks later, as Im following my wife driving this vehicle, I notice the fender lip trip about to blow off on the highway!!!! When she pulled over, we noticed that the trim rivets were not replaced!!!! I called 1 Honest Rip Off who said that the fasteners must have been thrown away?!?! What kind of monkey pulls a bumper cover off for maintenance, puts it back on, and throws away half of the fasteners that hold it and the abutting trim pieces in place? I asked 1 Honest Rip Off to order these rivets for me. They stated that I must bring the vehicle in for them to identify exactly which trim rivets were needed as there are hundreds of different kinds. I explained to this complacent, non communicative, woman on the phone that there was in fact only one rivet with one part number which I sent her both the part number and OEM parts image to order via email. Refusing to take any ownership of their mistakes, or order OEM replacement parts, my wife went back a 3rd time where they used a cheap Chinese Non OEM replacement rivet. Looks like a shoemaker did the work!So now with stress cracks in the fender trim paint from flopping in the breeze, I go to the dealer for an oil change. Everything checks out except the fact that the power steering fluid is original to the vehicle and too dirty to be used. So I paid for a flush and new fluid when in fact they did not do the work.It gets better: at my wits end, I bring the vehicle back for the fourth time after a new coolant leak appears. Assuming this is related to the work they did so poorly. As if these people havent done enough damage, they quote $900 for a new water pump and thermostat housing. Why on earth would I let them further damage my vehicle? I Ordered an OEM replacement water pump for just over $100 and did the work myself, CORRECTLY, in 1 hour and 20 minutes. In the process of doing the work CORRECTLY, and reinstall ALL of the fasteners related to the work WITHOUT THROWING ANY AWAY, I noted missing rivets on the radiator trim cover and one of the upper radiator hose hose clamps was only finger tight. Never Again.Deceitful, Unethical, Unprofessional, Incompetent, Disappointing.

Bob and John have a great team at H-1. I wouldnt take my car anywhere else.

Great experience! Super friendly and personable. Very patient answering my questions. Up front about solution and possibly fixing one problem could lead to discovery of unknown second problem or even third. Thank goodness original issue was only issue, but appreciated warning. Would 100% recommend

They told me I needed to change my full synthetic oil every 5000 miles but then when I went to the dealership, Lexus stated that the manufacturer recommends changing the full synthetic oil every 10,000 miles. When I called Honest one and recommended that they inform their customers whenever they go against the recommendation of the manufacturer, they did not agree to do this. Ironic to be named Honest one but be so dishonest.

These guys are great! I found them using a Google search. I am always reluctant about car repairs but I read some of the reviews. I had a 1996 import that I thought needed a new brake switch which engages the back Stop lights. I called them and someone actually answered the call and told me to just bring the car in early and they would see what work needed to done and he said they would give me a quote. I didnt realize how close this business was to my home; only a few miles away. I got there and was pleasantly surprised to see a very nice waiting area with comfortable chairs, a flat screen TV, Wireless, and coffee and snacks. I was able to get some work done while waiting a short time to get my quote and the price was right in line with what I had expected (a little over $200). They then asked me if I wanted to wait or, they could drop me off at my house AND pick me up when ready. Not only did I get door to door taxi service, but when they brought me back to get my car, they told me that it was actually less than what they quoted. They said I did not need a new switch, just another small inexpensive part. The guys stand up to their name of Honest -1 and they were nice and pleasant to do business with. I have several cars and I will surely go back to let these guys service my vehicles.

I loved the kids area as well as how it doesnt feel like the waiting room of an auto shop. They offer complimentary coffee, water, soda. There are crackers if you need a snack. There is a place to change my sons diaper in the bathroom which is very clean and the smell reflects that.We had to get a couple things done on our van and as a result would be without a vehicle until the work was done. Or so I thought. They had a loaner car that we got to use for free (just replace the gas you used).We didnt have it long, though as our van was ready the next morning.I also forgot to mention that after they checked out our van, they had me come back to show me what they found and answered all of my questions. They were very nice and knowledgeable.The only reason I chose 4 stars instead of 5 is because the one thing I cant honestly comment on is their pricing. Im not sure if theyre good prices or if theyre a little higher than other places. But I do know you get a 36 month/36,000 warranty on the work theyve done to your vehicle FOR FREE.Love this place!

Honest 1 auto care is the most courteous and thorough auto care I have ever used in my life. If you have anyone else work on your car or truck, your missing out on the best service you can get.

As a first time customer, the customer service from my initial phone call to actually walking into the building was nothing short of extraordinary. I met the dynamic duo Father and Son team who step by step told me what to expect from beginning to end. The price I paid was fair for the excellent service I received. I recommend Honest-1, for great service and friendly people.

John was great. He fit my car in when it got towed there, kept me updated with what was wrong and what they needed to do and a price estimate before any work was done. Super friendly and accommodating. Lobby was clean, comfortable and drinks provided. I was even offered a free vehicle to use while mine was being worked on. Thank you!

Great customer service! John and Paula took care of my car needs in a professional and timely manner. They were willing to work with my situation and walk the extra mile to make sure I was satisfied with their service and my car was fixed. I left thankful to know that there is a place in Mooresville that will stand and deliver on what their company values and mission stays: Honest-1 Auto Care! Thank you!