They don’t act like a car repair shop, they act like family. Like you are dropping your car off at your uncles house who “fixes” cars. Actually I think they communicate better and do better work. Plus they are more willing to drop you off and pick you up. Super honest, super good value, and not your uncle.
Communication was excellent, they kept me in the loop! Very detailed on what was required to resolve the problem. Would definitely recommend them to anyone requiring service. Very professional and efficient.
I was recently shopping around for a new car service shop since I had bad experience with my last one with management change over. I found these guys via google and I am so happy I did! Theyre very professional and straight forward and did not try to push any additional services on me and were very kind in answering my questions about other services. I noticed also that they know their returning customers by name! The atmosphere in the waiting room is very nice - they take precautions for COVID which I greatly appreciate and the room has very comfortable couches/chairs. Although I went in just for an oil change I will be back for other services. Thank you! :)
Hands down my best mechanic experience in this area.. they are communicative, fair priced, and best customer service. Made me feel like they had mine and my vehicles best interest in a fair manner. Customer for life.
Had a harmonic balancer Replaced on my Corvette great job very professional
Love these guys... always great service!
Went for NC safety and emission inspection. I loved it
I was very pleased to meet the employees of Christian Brothers. I got my car inspected and learned that I was being charged more where I was taken my car before.Honesty goes along way with me, when it comes to doing business with someone. I will be going to Christian Brothers for all my car needs.I highly recommend this company to anyone.
They were able to service me earlier than expected and did a wonderful job with electrical repair, suspension work, and were upfront and honest about costs and timeframe. 10/10 don’t look any further just go ahead and pay these guys to do it and do it right the first time!
Would recommend to anyone, very professional, exceptional service and was done on time. Great peace of mind letting take care of our vehicle
So nice to find an honest auto repair shop. Im new to the area and brought my car in for an oil change and also asked them to check my brakes which hadnt been done in a long time and to also make sure the car was road worthy before I travelled this weekend. They certainly could have taken advantage of me and told me I needed brakes or other work, but instead they told me my brakes and car were in great condition and only did the oil change. I highly recommend using them.
My Jeep is running great! Mr. Vidler and his team took did a great job with my vehicle. Theyre professional, friendly, and provide effective communication during my repair. Ill definitely use them again!
I have been using Christian Brothers for several years now. They are consummate professionals, always so helpful and accommodating. They do very good work and above all are honest. They helped my son the other day with what he thought was a problem with his brakes. After they investigated, they discovered there was nothing wrong with the brakes and didn’t charge a dime. Amazing customer service!
They are extremely professional and did not recommend additional work that I thought might be needed and would have gladly paid for. I highly recommend Christian Brothers.
Christian brothers replaced my timing belt a month or so ago. This week, I heard a rattling inside my engine. Rather than lie and charge me for something made up, they were honest and said it was under their repair warranty from the timing belt. Any automotive place can find ways to charge, charge, charge. But they did not. They covered it. Finally, an honest automotive company! I highly recommend them!
Clay from Christian Brothers Auto Service was wonderful!! He helped me get my oil changed quickly and had great customer service. Thank you Clay!
Best auto repair shop/s in the area. Honesty is their policy. Kudos to Clay at the Mooresville location.
Christian Brothers did a great job assessing my vehicle and explaining why things needed work, what needed to be watched and what was just fine. It was a great experience because I know very little about cars.
Great customer service! I’ve only been there a couple times, but I’ve been very impressed and will continue to use them for routine maintenance.
Very professional staff! Brought vehicle in as engine light was on and they provided full diagnostics with pictures of repairs and accompanied videos of parts that needs to be replaced.Pricing was explaining in detail and they provided options on timeline of repairs.Very impressed with Christian Brothers. Local dealer was extremely expensive to perform the same repairs.Next visit is straight to Christian Brothers. Done with local dealer service departments.
Very professional and quality service. Automated messages that show you progression and pictures of the repairs are great. I have been taking my cars to Christian Bros. for years and will continue for sure.
They were all really nice, the tech even came out and explained everything that was done why it was done that way. Time will tell how the well the repair holds up but I am satisfied thus far.
Ive brought my Jeep here a few times after the check engine light came on and Eric and the team did an incredible job. They were thorough, presented all my options, and suggested the best solution based on my use of the vehicle. It was true professionalism and my Jeep is running great. I highly recommend this shop! The customer service and quality of service is top notch.
So glad to have found Christian Brothers. They are courteous, professional and extremely helpful. So nice to meet honest mechanic people. They obviously have integrity and operate at a higher standard. Cant recommend them enough.
Eric was up front with the cost and testing needed. He is very knowledgeable and professional and took the time to explain everything in detail with me. My car was fixed and ready the day he said it would be. I would definitely use them again!Sonya Fritts
I had travelled to Mooresville from Norfolk VA, for a birthday party. Arrived Thursday evening, and my truck started pouring coolant. Called to have it towed Friday morning, and was going to have it sent to Ford, but they didn’t know when they would get to it. Tow driver called Christian Brothers, and explained the situation. They not only looked at my truck, but replaced the faulty water pump, and fixed another issue, the same day, so I was able to travel back home. Couldn’t ask for a better place!
Great updates while the car was in the shop. Fair price, kind people
This place was incredible. Normally when I go into an auto repair place, I feel talked down and unaware of what is happening with my car. Eric made me feel super comfortable and explained everything in a way that made sense to me about what upcoming repairs would need to get done. They got done in a timely manner and kept my mirrors and seat in the same place (something that doesn’t always happen). As a woman who knows nothing about cars, I would highly recommend this place!
We needed to revisit some work done previously.All was done to my complete satisfaction. Christian Brothers will now be my servicers of choice for my vehicle.
Doug and his team are super friendly, transparent, professional, and provide amazing service every visit. We have already been repeat customers and will continue to be!
Easily the best car shop I’ve been to. Quick, easy, professional. So glad I found it once I moved to the area.
I like how they were upfront about the pricing and the shuttle service was amazing.
My truck had NC inspection and oil change done was fast and and courteous
Great service as usual. Clay was very helpful.
They were amazing ! Updates all throughout the day, with pictures! Respectful and friendly staff! I will definitely be bringing my vehicle back here!!!
Last year we had our nissan give us check engine light after an oil change and after a diagnostic they found out it was mass air intake sensor so they replaced the part and as a courtesy for how long the part took they replaced the rear brakes for free and provided a rental…fast forward 9 months and the same sensor breaks again while getting an oil change at grease monkey (they were not helpful and argumentative over the issue wont be going there again ) so we went to christian brothers and they ran a diagnostic which showed it was the sensor and it was under warranty so we got a rental and the part replaced with no charges…very professional and the nissan runs fine for now…they said the warranty on the replacement probably wont be covered by nissan if this happens again but to come back to their business and they will work something out…will return again
Great service! They provide a detailed review of your car’s issues. Highly recommend their professional car service.
I needed my rotors replaced asap and I found these guys highly recommended online so I decided to give them a try with my Audi. Peter who i spoke to on the phone was so pleasant and professional and was able to get me booked in the very next morning! He also quoted me an honest and very reasonable price. And right before the holidays which was fantastic! Once I arrived I was greeted with a driver ready to shuttle me home, how nice!! My car was fixed much quicker than expected and man what a difference! My car is driving like a dream! I was so impressed with the shop(the bathrooms were so clean!) and staff and the work that I will be bringing my car back for all my automotive needs!
Professional staff and excellent service. 5 Stars!!
The technicians were professional and quick. I enjoy my experience there. I would recommend them to anyone
Really great place. My husband tends to do most things for my car, or my dads garage and towing business if we can wait til we go back home. For everything else, this is our place! Great place, quiet comfortable waiting room, very stocked and clean bathroom, nice and professional people. We else can we ask for?!
Very professional, they kept me informed and quoted the price before repairs... Even after they had trouble getting the part they offered a rental which I thought was outstanding... Thank-You...
When I first entered the lobby, it was hard to believe that I was in an automotive shop. It is beautifully decorated, comfortable, and sanitary. The staff was wonderful. They are professional and friendly. They diagnosed my car for any issues, and let me know that they found none. I needed an oil change and this was done quickly. This is a high-quality automotive shop. I highly recommend them.
Wonderful and quick attention to our needs every time we have used their services. Would highly recommend
Want to sincerely thank Doug and his amazing staff over at CBA in Mooresville. I drive a lot for my job and carry tools and office equipment in my vehicle as well. I NEED it for my job. When everyone else in the area was telling me nothing available till next week including another CBA franchise, Doug on the other hand fit me in the next day despite an already full schedule! I enjoyed his sense of humor over the phone and really appreciated his genuine care for my situation. I showed up, dropped off my vehicle, and they gave me a complimentary ride to a nearby coffee shop. My vehicle was repaired in just a few hours, and I was informed every step of the way with text messages updating me on the status. They even sent really cool, informative videos showing me EXACTLY what was going on with my vehicle and what needed to be fixed and why. I dont just recommend Christian Brothers Automotive, I recommend THIS Christian Brothers Automotive in Mooresville. Thank you Doug, you and your team are Rock Stars!!!
Christian Brothers has become our number 1 automotive center. They are pleasant, professional and we have never felt like they are trying to squeeze every last cent out of us. Reasonable prices and doesn’t push things on us that we don’t need. They are fantastic.
First time customer. Got a state inspection done, great place! Will definitely come back. They catered to my schedule.
Once in a while you luck up and find a place you feel you can trust. Everything was explained and Erik was very prompt and professional. I’ve found my new and future service and repair shop! Easy to find, and clean enough to eat off the floor. Thank you; Highly recommended!!
Everyone that I spoke with was very professional and helpful, and they did a great job with the repairs. Would definitely recommend!
Very professional repair shop, and are very courteous to their customers.
Numerous people have taken advantage of the fact that I’m a young girl having issues with my vehicle and tried to price gouge me, without even knowing the real issue. I took my 2017 Jeep Compass over to Doug(the owner) and his guys and they couldn’t have been more honest/helpful. I am so grateful to have found them! 110% recommended.
Great auto service company. They have capabilities that the average quick lube places do not. My 2017 GMC Sierra needed transmission fluid change. Christian Brothers got me right in and did a great job with reasonable prices. Highly recommended.
I moved here from Massachusetts. My first experience having car service. The people were very friendly, the service was great. Southearn hospitality for sure.
We moved to North Carolina in short time ago, and needed to get our cars inspected for the first time. It was just by chance that I selected Christian brothers because they were closest to our house. But they did a fantastic job faster than quoted and reasonably priced I will definitely go back again.
As good as mechanics come. Im making an unplanned trip across the country to attend a funeral; my belt was making a lot of noise and I knew it could probably go at any moment. I didnt have much to spare but I knew it needed to be addressed. They found a price we both agreed on, so I could get where I was going safely with some peace of mind. There really arent words for how grateful I am that they were able to sort it out for me at a very reasonable price, and very swiftly as well. These are seriously good hands to be in. 👍
Great, professional service at a fair price. Highly recommend Christian Brothers for all auto mechanical work.
They scheduled us quickly and took care of us quickly and professionally as usual. I dont hesitate to recommend them!!
We are new to Mooresville area and a neighbor suggested Christian brothers. From the moment we came in for a leaky tire to the big stuff we have had to have done they have been so kind and really we’re honest about what needed to be done and what could wait. They gave us rides if needed and really treated us like a new member of the family. We will bring our vehicles back always. Thank you Christian Brothers!
The staff were friendly and they offer a shuttle service. This is the first shop Ive ever had send a detailed inspection report, with pictures and actual descriptions, via text and/or email links. View the report and approve or decline the recommended repairs, with itemized pricing, as desired. Ill certainly be using this shop for future repairs.
FIRST of all, the waiting room is beautiful. I have never seen anything like it before. Secondly, Eric was super professional, nice, thorough, and explained everything to me. No pushy sales, just advice and recommendations. They are Covid careful which put me at ease. I am looking forward to having a long relationship with them and helping me keep my truck in tip-top shape!!
Excellent service! I have never experienced such amazing customer service!
I went in as a new customer for an oil change appointment. Very friendly, comfortable, clean waiting area, and great customer service...they even brought it to my attention that my car was due for a state emissions inspection and did that while I was there to save me a trip.
Im very impressed with this auto shop! I was buying a used car from a private seller and wanted a pre-purchase inspection - these guys did it for free! They were very fast and professional. They had the car for about an hour and sent text updates. Once they were finished, they texted a link to the full report that had all of the urgent and future issues, plus the things that passed, with pictures and notes to make everything more clear. They even left the key in the ignition in front of the entrance so I technically didnt even have to go back inside to talk to them. I had a few more questions though, and the guy behind the counter was very friendly and knowledgeable. Overall, a thorough, professional inspection and experience, with no pressure to purchase any additional parts or services and no condescending attitudes. Also, their bathroom is amazing! So clean and fully stocked with everything you could possibly want...soaps, sprays, feminine products, etc. I wish I lived closer to Mooresville so I could come here more often for future auto work. Thank you Peter and Eric for the painless experience!
All the employees that I met with treated me with respect. I felt like they really value their customers and respect that every customer is different and has different situations in life. 5 out of 5.
Prompt service. Knowledgeable service advisor and courteous treatment.
Great place! Very honest. I will be going here from here on out! Awesome job
Christian Brothers in Mooresville was first class from start to finish. They were professional and knowledgeable on the phone, they were able to get my vehicle in fast preformed all service and finished on time. The courtesy shuttle was convenient and allowed my day to continue on while my vehicle needs were addressed.
I had a gift certificate for a free oil change. My experience onsite and with all the personnel was great. I was given a large estimate for a needed repair on my vehicle. I took the item to another location I typically go to for service for a second opinion and was told I did not in fact need the recommended service. I would highly recommend getting a second opinion for any additional recommended services, especially the pricey ones.
The best within 5 states. Professionals, passionate, prompt, informative, and caring. What more can you ask for.
I’m a return customer with a different vehicle. Christian Brothers is very organized and professional. Their communication with the customer is over the top excellent. Pricing is very competitive. I still recommend them to anyone needing auto service. Jeff Clark
Got a free evaluation for an oil leak. My car is old and worn out with just over 200K miles, and after checking the leak they told me the engine was also burning up the oil. Instead of recommending me I pay them a grand to fix it, the technician told me my best bet was to switch to a thicker oil for now and invest in a new car. Extremely helpful, professional service. Highly recommend.
Very reliable auto repair shop. Treats all customers like a VIP. Professional staff that communicates well regarding repairs needed.
Had to make a trip on short notice and needed an oil change. Called and they worked me in. Great people very accommodating and a pleasure to work with. Very professional. Now my go to for all my automotive needs!!
They are always polite, friendly and accommodating. As a woman, I never feel like they try to sell me something I don’t need!
I would recommend this business to everyone! They took care of my needs at the drop of a hat. I was looking to purchase a new vehicle I wanted to see if there were any issues with it. Everyone else that I called was wanting to charge up to $300 to do this. Christian brothers offers this service free of charge. They did a complete inspection on my vehicle To ensure that I was purchasing a good car. I even tried to pay them although this was a free service, and they refuse to take money. I will continue to do business with them for years to come because of their honesty, dedication, And fair pricing.
Look no further for any auto-repair service, this should be your one and only stop! I was looking to buy a used car about 50 minutes away from my home in Mooresville. I was unfamiliar with the area and decided to have Christian Brothers inspect the car I was thinking of purchasing. From when I called to when I walked out the door they were polite, respectful and cared for me as a customer. The shop was extremely clean and they took great protocols to make customers feel safe during these COVID-19 times. Finding honest, hard-working, kind mechanics in Charlotte is difficult at times. I would make the 50 minute trip to get any of my vehicles worked on from them. HIGHLY recommend.- Corey
Had my tires replaced and wheels aligned at a different mechanic and then had a constant clicking noise coming from the wheels. After bringing it back twice to the other mechanic they told me they didnt hear anything and there was nothing wrong. Brought it to Christian Brothers to see what they thought, fully expecting to have to replace something in the steering column. These guys found the issue--which was a careless mistake the other mechanic made--showed me a pic of the issue and fixed it all within an hour. Very polite, professional, and communicative. I look forward to doing business with them again.
Thankful I can trust CB for my usual car maintenance, appointments are on time, and they text updates on my car as it’s being serviced. This time the media screen shut off on the Sante Fe so they kept the car until they figured it out! They offer transportation and the repair detectives solved the battery related mystery! Efficient, clean, professional and excellent communication —always.
Peter and the guys at Christian Bros are amazing to work with. Trustworthy and honest ...I have been using them for my vehicle needs since they open and I would NOT use anyone else. I actually enjoy seeing Peter ...great guy ...as always thank you Christian Bros
I am not happy with the the way in which my daughters inspection was handled. I feel as if a simply inspection has now turned into a major expense that had to be performed before they would pass her vehicle for inspection. Went from a $30 to a $1,600 expense because they believe that there is a leak in power steering but can’t show me where. So they recommend that the rack and pinion assembly be replaced.
Always a pleasure to deal with Christian brothers. I like the texting updates and the link that takes you to your estimate so you can review it on the screen instead of just verbally. It also has things color coded so you know what is immediately needed v. can wait but should be done relatively soon. Courtesy ride was great too.
I have nothing but praise for this place. I went in for an inspection and it was done in a timely manner. They asked about other maintenance I needed and got started really quick on the oil and filter change. Though he overestimated the time it took to finish all of this, I’m happy he did than underestimate. Would recommend everyone come here for your maintenance and inspection
I went in there with my car making a noise that I hadnt heard before, dropped it off. They checked it out told me what it was and changed my oil that I asked for when they called me to let me know what was up. The service was fast and price was very reasonable.
Needed an air intake hose for a 1994 Ford Explorer. The dealer said they were unable to find the part but if we located it they would install the part. I had had work done on my Volkswagen at Christian Brothers in Huntersville and Steve found the part for me in one day. Upon returning to the dealer they said the part would not work so Steve was kind enough to call Eric at Christian Brothers in Mooresville and he took the time to fix the part so it would work and charged nothing for all his work. I cant say enough about both Christian Brothers locations. They went above and beyond. Thank you for your knowledge service and integrity. So appreciate all that you did.
Great customer service, very accommodating, following covid-19 protocols, they do great work and always give a little extra where they can.
It was swift to checkin. I was new to the town and was looking for a AAA certified service center. Oil change was done and they did an inspection for car safety which was complementary. Total peace of mind. Worth the value.
Excellent service! Great price on a full synthetic oil change! Will definitely be back!
They fixed an issue that even the dealership missed. Car drives like new, now. Thank-you, Christian Brothers!!!
Excellent customer service.
I’ve been to so many car shops for my vehicles and have gotten taken advantage of. This place is honest and amazing I honestly can say I will never take my vehicles anywhere else since finding them!
I brought my car in because of problems with the front right suspension (clunking noise when turning sharp left at low speed). At same time I asked for general check-up for other potential issues. They were unable to diagnose the suspension problem, and thought the noise was due to a pair of sunglasses in the overhead storage container by the rearview mirror(!) Additionally, they recommended a number of other maintenance related repairs that I approved, and which they performed satisfactorily.Pros:Excellent communication and professionalism.Nicest waiting room Ive ever seen.Very stream-lined process.Premium services like courtesy van.Cons:Were not able to diagnose / fix the problem I brought my car to them for.Extremely expensive. 20%-30% more than other car repair facilities. Several repairs they provided quotes for I have since taken my car to a different repair place to have the work done - and I am saving hundreds of dollars versus what they quoted.Bottom line, I would have given them four stars had they been able to diagnose/repair the suspension issue. As it is, I feel like a paid a stiff premium for bells and whistles, but the auto skills were sub-par. I will not be returning.EDITTook my car to a different repair shop. They replaced the front right axle (apparently a relatively common issue with Honda 4WD vehicles) and the problem was solved. My call with the owner of the Christian Brothers Automotive was extremely off-putting. He seemed more interested in posting a rebuttal to my review than in actually solving anything. After calling me about my review, I never heard another thing from him, or anyone on his team. If anything, his calling me decreased my opinion of his shop.
Based on a recommendation, I was told this was the best auto repair shop in the area, placed a call to inquiry if services were/ could be done on my car, the person who answered ( Peter) was very helpful provided info etc.. towed car to location, What I was most impressed with was that I was given a detailed breakdown on what needed to be done including pictures & videos.Once work was completed I asked abt complimentary shuttle service and was picked up ontime to get my car... this was my 1st time and would definitely recommend, however there is some misinformation online about payment that needs to be updated. Hence why 4 stars
Awesome experience, friendly staff, great service and pricing. Will be going to christian brothers for all my vehicles.
These guys are so awesome, brought my car in they gave it a total look over listed and completed repairs in 24 hours. Great quality of work!!
Fast, professional and my favorite place to take my vehicle.
Very professional. First time here, but will be returning for future maintenance. Logistics and customer service, excellent!
Had my 2007 Saturn Aura towed into the shop the other day on a reduced engine power light. Eric was very helpful taking all of my information over the phone and was upfront about the pricing for an evaluation. I got a call an hour later saying they had looked into the issues and believed it may be tied to a covered warranty with GM. He took the time to call a nearby GM dealership mechanic to check on the open warranties, and referred me to them since it would potentially be cost free for the dealer to replace. On top of that, they waived all charges from the evaluation since it was being referred to a dealership. I was very impressed by their professionalism and promptness in looking into the issues for my Saturn.
Everyone at Christian Brothers Automotive was super helpful and friendly!! Their customer service was the best I have seen at any garage. I was kept up to date on what was going on with my car every step of the way via text messages, which was very nice. I got quality service at a great price too! I will definitely be going back and I would also recommend Christian Brothers Automotive!
Did rotors there great job and honest professionals
The best around - these guys take the time to thoroughly evaluate, explain, and even show the problems at hand. Their rates are reasonable and their communication is A+. Thanks to Eric and Chad, Ill be bringing all of my vehicles here to be worked on in the future!