The Insurance Center has handled all our insurance needs since 1972. It is the personal service and the willingness of the employees to dig deeper to find answers to our questions that have kept us there despite our move out of Mooresville. Their immediate help with claims is very reassuring. We find their knowledge of different insurances superior. Most of all, we find that their honesty in assessing our needs is above all others. Thank you, The Insurance Center, for so many years of service. Congratulations!
I always feel welcome and personally cared for when I walk into the Insurance Center. Bob and Millie and their family have established a service business with an atmosphere that personifies Main Street small town values like a scene out of Its A Wonderful Life. But, equally as important, is the value and competitive rates that the team has found for my insurance requirements. They take the confusion out of insurance and explain things in comprehensible terms, making it a pleasure to do business with them.
The staff is very professional, knowledgeable and quick to respond. If youre turning 65 (or over, or have a family member who is), they will help you through that jungle and recommend the best policy to supplement Medicare. This service alone is reason enough to consult The Insurance Center! You wont regret it! They are fabulous!
We have been doing business with the Insurance Center for well over 20 years. If we have any questions with Workers Comp, Liability, Auto, personal or even now with Medicare insurance, this company has always jumped right on our question and had an answer either immediately or within a few hours. We have never had to wait for a reply. The employees are always courteous, very professional and very friendly. You will not get the stiff shoulder here like in so many businesses of today. You are a friend here and not just a number in their computer! We highly recommend The Insurance Center to you for all your insurance needs!
Have been having issues getting a customers tag transferred because of issues with an FS-1 showing that insurance was added on the day of purchase. The DMV rejected the documentation 3 times. I requested a new one with the information provided by the DMV to have it completed correctly so that it would be accepted only to receive a call from the OWNER HIM SELF, yelling in the phone as soon as I answered and telling me that I don’t know how to do my job. This was not my request or my rejections, it came strictly from the DMV! He continued to over talk me, yell in the phone, and insult my intelligence, verbally stated that I don’t know what I’m doing. I have turned in everything that they have given me. The DMV are the ones rejecting it. The effective date needed to show effective 4/9/21, the date that the vehicle was purchased, which on the document it shows the effective date for the policy 1/10/21. I sent a screenshot that came from the DMV stating that this is what they are requesting and why it keeps rejecting. He wanted to boast about him being in business for 20years so there is no way that he could be wrong! Very unprofessional and doesn’t have the customers best interest to get issues resolved! I asked him to call the DMV or for us to call them. He stated he was not because he didn’t screw it up, that I had. He only want to prove that they are CORRECT! Would give a minus if I could!
I command the Insurance Center for serving the community for such a long time, there service is first rate. Any time I had a question John and his daughter would get an answer, and I like you are treated like family not just a customer. Congratulations to John and his staff a big well done
The Insurance Center Team is an excellent resource of insurance options. They research the companies and compare to your personal needs and identify the best options that align to your health care or business needs. We have been blessed by their integrity, availability and services for health care plans and business options for several years.
I have been working with the Ins Center for several years now, for both my Medicare coverage as well as my home and auto. They have offered good information and value and are responsive to any of my questions. I recommend them!
This is the best agency in my 50 years experience I have ever had. Bob and Ginger are awesome they keep me updated on all my needs. Highly recommend them for all your insurance needs.
The folks at The Insurance Center have to be the easiest I have ever dealt with. Plus, they saved me a ton on insurance for my car and house. The honestly treat you like old friends. I couldnt be happier with them.
John Amon of the Insurance center was very knowledgeable when helping me find a great health insurance plan when I turned 65. John and his staff answered all my concerns and explained my policy in terms I could understand. My wife is turning 65 and we are planning on attending a seminar at the Insurance center for her insurance.
Whether I am going into the Insurance Center to pay a bill, ask a question about my policy or make a claim John and everyone at the Insurance Center are always pleasant, helpful, knowledgeable and professional .So glad that when I moved here 11 years ago I purchased both home and car insurance at The Insurance Center.
Always a joy when working with The Insurance Center. Very professional, prompt and helpful with any need I have. Top notch customer service.
Friendly, thoughtful, highly competent help with insurance needs. Very thankful for all they do for me.
Always willing to listen and answer questions in a timely and professional manner. Thanks, I appreciate you all!!
John is awesome. He is always there to help with any insurance needs. He will walk you thru the process very clearly if you have to make a claim.
I have always received good service from your company. Thank you for being there when I need help.
Bob and Ginger helped me select the right Medicare supplement policy when I became eligible. They do more than insurance sales, offering assistance and counsel anytime throughout the year but especially during open enrollment.
They give you the small town personal feel - paired with the professional and knowledge service! We have been with them for many years for this reason!
Great family owned business that treats you like family.
I would call them my friends first before insurance agents, always in control of both my business and personal needs. When I go there he says hi Joe.
Have had good experiences working with the Insurance Center of Mooresville!
Bob and his family are extremely knowledgeable about all things to help you make an informed decision about how to handle retirement. I tried to figure this out myself and was so frustrated. In an hour, Bob showed me all the options in a clear concise practical way which will allow us to make an informed decision. We will be using the agency to help us navigate the hundreds of options out there! I am so grateful I spoke with him.
Great people
Everyone is very friendly and knowledgeable. Thanks for helping us with our health insurance!!