My agent Kita was so professional and efficient getting me everything I was looking for. I really appreciate the customer service, because it is a lost art nowadays! Thank you!

Today, I became a client at Willie Durham - State Farm Insurance Agency!!! I would like to commend Jalen Osborne on his professionalism!!!! He was able to answer all my questions and helped me make the best choice.

6/5 starsMr. Durham is the definition of a Good Neighbor. Not only is he a caring, competent, and capable insurance agent, he is also a recognized community leader. He believes and lives that Accountability is the most important ability. I needed help with business insurance and Mr. Durham was able to lead me through the complex and overlapping levels, areas, and providers of coverage to recommend the most reasonable and cost effective option from State Farm. Also, his staff are well trained and courteous.

The response was excellent. Very professional they really were very concerned about my problem and saved me. Thanks Ebony and Mr. Durham. You and your team are above and beyond.

I have had nothing but excellent service from my agent Willie Durham’s Office, over the past 12 years. His team is amazing. Thanks Ebony for all that you do for me and my family, when we call. You always exceed our expectations!!!!

Marquita was an awesome person to work with! She’s very knowledgeable and courteous. She’s always making sure I’m properly insured. Thanks Willie Durham agency!

Working with Ebony Burke was excellent. Ebony went above and beyond to assist me with getting additional Life insurance coverage for myself and my 2 kids. Due to my work schedule my avalibility to get it done was limited, but Ebony made herself available to work around my schedule and thats a major plus for me. Her response to whatever questions I had was quick (immediately) and to get everything approved and ready to go I needed to sign some paperwork but due to work I couldnt get there before time for her to leave for the day..guess what...she took time to come to me!!!! ..her service is exceptional and I recommend anyone who needs insurance coverage for anything contact Ebony. You will not be disappointed! Thanks Ebony

I like working with Jalen Osborne. He’s very professional and he gets the job done. He always goes above and beyond to make sure to satisfy each and everyone of his clients. I’m glad he works there because I know I can call on him to get the job done…

Dominique is the best in business!! Always helpful and always available. She responds quickly to my questions and concerns. She’s great about getting all the information she needs about your situation so she can present you with the best insurance options that meets your needs, and with great rates! I highly recommend this agency – ask for Dominique, and I promise you will be very happy with the service!

I’ve been involved with this professional business for about 9 years and have had the pleasure of working very closely with Dominique Vickers. Dominique has always exemplified sincere concern for her clients, an ear to hear beyond what each client says, complete honesty, a high level of expertise, and a strong sense of compassion for the needs of her clients. All while making each client feel secure in their present state and prepared for the future to come. Dominique, thanks for leading the Willie Durham State Farm team like you have. Keep leading them, yourself, and guiding your clients with your amazing heart. When I say “you’re the best”, it’s not just a cliche. It’s what I’ve seen in you for 9 years and what I’ve seen flow through you.

The best Agency/Agents that Ive ever dealt with personally one on one! Contacted Mr. Durham for A (1) quote and was referred to his Insurance Account Representative, Ms. Ebony Burke. We went in for 1 quote and left with 6 polices and over 1300 in savings! We have referred several family/friends and they too have switched all their vehicles/some home owners insurances as well over to STATE FARM, THE WILLIE DURHAM AGENCY! If you want to save on your insurance, call Ebony @ the Durham Agency, you definitely wont be surprised!

Mr. Durham, I want compliment Jaylen on his professionalism, hes an asset to your business.

I love how everyone responds when you enter the office and knows your name and always very very helpful. Dominique was my initial agent and has been super supportive and informative for all of my needs. I dont pay online because I look forward to seeing Dominique, Willie and all of the others as they assist me with my payments. I am super satisfied with State Farm and Dominique !!!!!!!

I would like to thank Willie Durham and his staff for all my insurance needs.DOMONIQUE is sooo AMAZING!!! She worked with me from beginning to end with a lot of PATIENCE!!! I WOULD REFER EVERYONE TO WILLE DURHAM STATE FARM AGENCY!!! YOU WILL NOT BE DISAPPOINTED!!! ASK FOR DOMONIQUE TO ASSIST YOU IF YOU CALL HER BY THE TIME YOU GET OFF THE PHONE YOU WILL FEEL LIKE FAMILY!!! DOMINIQUE KEEP UP THE GOOD WORK!!! YOU’RE THE BEST!!!

Thank you so much Farm. I was able to find me a great a insurance policy thanks to Ebony. I’ll like to thank her for the great customer service, hospitality and comfort that I was provided. When I felt like there was no hope Ebony gave me confidence and I’ll like to thank you again! I encourage any and everyone right now to switch over to State Farm.Thanks Ebony.

StateFarm has been my insurance company for years now and it wasn’t until my first REAL accident that they let me down. They were requesting information from me that I didn’t even have access to myself such as the police report; they didn’t know any info on the status of my car. That worried me because I have to make a living using my car and i felt that my insurance company practically abandoned me… until I called Jalen Osborne! Thank you so much Jalen for putting my frustration at ease. He was kind, polite, and was/is working very hard to get me all the information I need. He has reassured me that he is an employee that takes his job very seriously. He is quite dedicated in making sure that I am happy with my decision of being State Farm insured. Thank you Jalen.

Jalen Osborne and his team of State Farm insurance representatives are the best around the Montgomery area! I have dealt with insurance agents for over 35 years as a consumer and I can say it has been a very long time since Ive encountered an insurance representative like Mr. Jalen Osborne. I called him in desperation from an urgent situation that occurred to me from another insurance company...Jalen absolutely rescued me, while also winning me completely over with his professionalism and personal care toward my satisfaction. I told Jalen that I started out with State Farm 35 years ago but had jumped around from one insurance company to the next throughout the years...but, it is because of Mr. Willie Durham [Agent], and his support staff, that I will not depart State Farm again, they have my business for life. Thanks Jalen, we are Happy Campers once again!

Dominique has been my go to for any and all insurance for as long as I can remember. She reviews all my polices to ensure there are no holes in coverage. Makes suggestions for needed changes or additional services. Incredibly professional and honest. My family been with Mr. Durhams office since he opened and I have no intention on ever leaving.

Thank you so much Dominique. Your personality and personable skills are unmatched. Thank for your detailed and informative information about life insurance. Continue to use your amazing personality to educate others on the importance of Life Insurance. Thank you again for all your help and support.

Dominique Vickers outstanding professionalism almost seems like a lost art in today’s customer service industry. With everything being so fast paced and always on the go; to have someone take time out of their day to address every question that I had is something that I can appreciate. Dealing with the financial after affects of the pandemic, my family & I are in a time where cutting cost, budgeting, and finding quality/affordable plans is imperative. Dominique took the time to explain in detail questions that I had concerning auto, home, & life insurance. After a lengthy conversation, not only do I believe that State Farm is the best long term plan for my family; I believe that I made a long term friend. Dominique, thanks again for assisting me and my family as we journey on this road to financial recovery.

Look no further ! Ebony Freeman is extremely knowledgeable, always delivering 10 star service. What I appreciate about her is that she’s always thorough, gives real-life scenarios to help with decision making, post follow up calls after services, and she’s truly genuine. Not to mention she gives alternatives versus NO. Thanks Ebony for being a good neighbor

Mr.Durham,and his staff are always nice, pleasant,and treat you just like family.Thanks to Ebony,Dominique,and Jaylen,for all you do!

I called Willie Durhams office and spoked to Ebony Burke. She was very friendly and professional. She explained the difference between my term policy and whole life policy. She gave me quotes as well. I was very happy to speak with someone who didnt want to sell me anything, but help me make a decision for myself and my family! Thank you Ebony!

I work in the customer service industry and expect good service when I am out and about. Dominique Vickers is my go to agent for my insurance needs. She is very personable, and knowledgeable of the products offered through Willie Durham State Farm agency. Ive recommended friends to go see Dominique because of her professionalism. If I could give out 10 stars, Dominique would be deserving of all 10!

My agent is Dominique. Always a good experience when I walk in. She makes you feel like your they only customer she has. Every time I called she is always there to help me and put me on the right path. I will recommend her and Willie Durham to anyone.

Dominique has been such a pleasure to work with. I had so many questions once I decided to switch over to State Farm and with her knowledge and expertise I left there knowing all that I needed to know. I highly recommend Willie Durham’s office for all of your insurance needs!

EVERYONE in the office always greet you almost before you have a chance to sit in the lobby! Ebony Burke is very helpful in providing any additional information on request and questions that I have. Shes very thorough and patient with me which I especially appreciate. THANK YOU

The office personnel is the best! Customer service is becoming a thing of the past but these ladies are super courteous, super professional and a pleasure to speak to.If you are looking for someone to take care of you? This is the place!

Ebony Burke thanks for all that u do. I appreciate u taking time to figure out whats the best insurance for both my mom and me. U are a great asset to the company and I love how professional u r.

Dominique is awesome! She is very professional, knowledgeable and extremely helpful! Always a great experience when speaking with her, she is always willing to go above and beyond. Please contact her for your insurance needs.

If you looking for affordable insurance and great customer service, please contact Willie Durhams State Farm and speak with either Domonique or Ebony. I recently purchased a new car and needed insurance right away, and Domonique was able to provide quick service and excellent customer service. She assisted me with all my questions relating to the best option for full coverage. She even went beyond her duties by trying to find me great discounts which now saves me a little over $10/month for my new car

I love this company and all of the staff. Dominique is my go to person. She is always professional and prompt. I encourage anyone to choose Willie Durham office for all of your insurance needs.

Ebony was great to work with! She gave the most options and also assisted with picking what was best for my family/vehicles. Make sure to call her for your insurance needs !

When I purchased my vehicle I called State Farm Ms. Ebony Burk answered the phone I gave her the year make and model of my vehicle she call me back with a quote and it was very affordable; The next month Ebony recommended I add the drive safe and save for additional savings. Thanks for your excellent customer service Ebony

I had been with the same insurance company for over ten years but I was no longer happy and needed a change. I called Willie Durham-StateFarm office and he was very welcoming. Mr. Durham referred me to Dominique. Dominique was very professional and informative. Most importantly, she had patience. She took the time to look at my current insurance policy to ensure I would receive equal or better coverage and still save money. Dominique took the time to go through each detail of the quote to explain the coverage and how I could benefit from it. I did not feel as if I would be another number, Dominique made me feel that she had my best interest at heart. For that, I am officially a StateFarm customer! Thanks Dominique!

Willie Durham and his staff are absolutely the best hands down particularly, Dominique. She’s very knowledgeable and helpful. Anytime I’ve called she’s always able to provide prompt assistance.

I really enjoyed talking Ebony she was very helpful and patient. Although I made her laugh she was very professional. She was very pleasant and provided me with 2 great policies.

I spoke with Dominique to get a quote for insurance! Her professionalism is unmatched. She’s very knowledgeable about the insurance and was able to answer all of my questions which provided me with ease on my decision to switch to StateFarm!

Ebony Burke is Awesome. She’s very professional and has a great personality! I recommend you guys stopBy and see her!

I have experienced first class customer service from Dominique. She responds to all of my concerns and does it in a timely manner. Her services are smooth and straightforward.

Best experience changing insurance companies Ive ever had. Ebony Masha was incredible to work with. Shes very knowledgeable and professional.

Dominque Vickers is professional, compassionate and knowledgeable. She provides the absolute best customer service. Not only did she address all of my concerns, she made sure that I had all the information needed to make the best decision to secure my familys future. The process was easy and pleasant. Go see her for your insurance needs.

Very helpful, save a ton of money compared to my old policy. Stop looking around after talking with Ebony. Service was great!

Dominique with The Willie Durham Agency ALWAYS exceeds our expectations! She is professional, prompt and thoughtful when recommending products that are most suitable for our personal/family business endeavors. We HIGHLY recommend the Willie Durham Agency for your insurance needs!

Dominique Vickers provides A+++ service. She is extremely professional, kind, and delivers excellent service. I highly recommend her!!! Ask for her she is quick and makes the process painless!

Dominique Vickers is a very professional agent. She’s very knowledgeable about all the things that you need to know about insurance. She always has a smile on her face and ready is to greet you in a friendly manner. I would recommend her 10 times out of 10!

Ebony is the go to girl! She was very pleasant to speak with and she gave us an even better quote than our previous insurance company! I would highly recommend her !

Dominique Vickers is always very professional and keep you on the right track for all your insurance needs. She is responsible and take care of things in a very timely manner. She treats you more like family than a customer. Customer service is everything and she go beyond to make sure her customers are taken care of.

Dominique Vickers is the definition of servant leadership! She was attentive to our needs and patient with our family! A True professional in her industry, will always refer all friends and family to State Farm! Thank you again Dom!!

Dominique Vickers is very helpful and knowledgeable. She leads me in the right direction with all my insurance needs. Always quick to respond, eager to help and very professional.

Dominique Vickers has been my insurance agent for the past 8 years! She is transparent and precise! Anytime I need her she is there. Not only she helped me with my with car insurance, but also home and extra medical protection for my son. She is everything and more. If you not asking for Dominique Vickers when you call Willie Durham agency, you should the next time

Dominique Vickers is AMAZING! She is a true asset to the team. She really cares for her customers and she is extremely professional! If you need some assistance, please stop by and see her.

I spoke with Ebony, she’s Very knowledgeable and polite, always make sure the customer is happy and receive the best service. I highly recommend this branch !

Dominique Vickers is the best.... very knowledgeable of services provided and handles all concerns professionally... Thanks for all your help.

All of the staff are very friendly and helpful. Dominique always makes sure that I am covered. Great place of business!

Dominique is responsive and professional, she worked hard to make sure that I got a rate that I was happy with and she always makes it a point to respond to any questions I have within at least one business day. Dominque is personable and hardworking and I really appreciate the work that she does for this company.

Agent Ebony Burke is a very nice person at Willie Durham when I first meet her I felt like whatever i had needed with my car and home Insurances she was going to accomplish all my needs as a new client also was very pleasant with her help so thank again Ebony Burke .

Dominique is the best agent. She is very professional and helpful. Always has a welcoming smile

I want to give a shout out to my mom for being the best insurance representative! She helps her clients with all their insurance needs!! Go mom! Call my mom Dominique and she will hook you up!!!

I would like to thank Ms. Ebony Burke for always being very professional and taking care of my needs that is what you call excellent customer service

Dominique is the absolute best!!! I’ve been rocking with State Farm Nation and the Willie Durham team for a while. If you want professionalism at its finest call on the Willie Durham Team!!!

Thank you so much Ebony Burke for your patience I highly recommend her she answered all of my question and helped me get insurance for my home an auto ....

Mrs.Dominique Vickers is a very reliable woman she made sure i was good and answer all my questions and concerns she gets the job done and make sure her you are satisfied I fully suggest you go to her.

Ebony Burke, Thank You so much for Great Customer service at State Farm(Willie Durham)You are always helping me out with all my insurance questions.

Agent Dominique provides the best customer service and she is very knowledgeable in State Farm products. Her professionalism and expertise was beyond amazing.

Ebony provided me with the best experience with State Farm. She answered every question I asked. I would recommend all of my friends and family to join State Farm. Thanks Ebony!

Ebony has great customer service! I highly recommend her for your insurance needs! Contact her ASAP

Ebony is always helpful and has always been responsive to my needs and always offers services that would benefit me! Ebony is awesome and so is the rest of the Willie Durham team!

Dominique Vickers is the best in the business! Call her for all your insurance needs. Thanks

Ebony Freeman is one of the best agent that works for Mr. Willie Durham. She save me money on all my polices.

Very polite and professional. Excellent follow through and provides feedback in a timely manner.

Ebony was very informative and professional. She also responded in a timely manner!

Ebony was awesome. Very pleasant to work with. I definitely recommend.

Dominique is the GOAT of the insurance business! She helped me with auto insurance, home insurance, business insurance and life insurance for my whole family! Contact her because shes definitely a one stop shop!!

Contact the Durham agency for all your insurance needs. Be sure to ask for Ebony Burke! They’re the best!!!

Thank you Dominique for all your help this past week. You have been a super star. Being foreign and not knowing how to do things, you made it simple for us and helped us all the way with our auto insurance.

Ebony Very professional and very sweet. You have a great agent in her.

Great Customer Service. Fordable insurance. I just becoming a new client and I already feel welcome! Thank you 😁

Veretta Petty is very professional and extremely helpful. She provided me with everything I needed. The entire staff is very friendly.

Super Customer service! Always Nice and friendly,very Professional and Responsive

If you HAVE NOT gone to see Dominique at Willie Durham State Farm then you are missing out on what TRUE client service is. If you want to experience what a real advocate feels like, please don’t wait anymore and go see Dom!!!

Ebony Freeman has been our representative for several years and she is nice and knowledgeable.

Mrs. Dominique Vickers is an great business woman & person when it comes to getting things done! She responded very quickly to my questions & concerns & she get’s every thing she needs for your situation & or situation(s) done in a timely matter.

Terrific customer service.I appreciate working with Ebony.She’s very professional and responsive.

Excellent customer service from every representative in the office!!! They really work with you and on your behalf. I absolutely love my State Farm family!!!

Great customer service fromMs. Ebony Burke. Highly recommended.

Thank you so much Dominique for helping me with my insurance needs! She helped me with auto, renters and life insurance!!

Ebony Burke is part of, Mr Durham Team..And she is polite and always helpful!

Love State Farm Ebony Burke and the team treat me like family with every call and inquiry

Dominique Vickers has been very professional with me as I was looking for a quote on insurance for my vehicle! One of the best customer service I’ve received in a very long time!

My husband and I have been with Willie Durham for a couple of years now, and Agent Ebony Burke is amazing young lady if we ever came into a problem I’ll call her and she will fix it with no hesitation . So I would highly recommend her because she is very professional at what she does .

This is who insures my business’ automobiles. If there were 6 stars I would give them that. Always professional and quick to respond to any questions. State Farm is a good company... Willie Durham State Farm is a GREAT company.

This business is a great example of what leadership and potential and functionality should look like. From the friendly hardworking environment to the studious efforts of the staff that go above and beyond, Mr.Durham has established a footprint in this business and will leave behind a Legacy for sure. I will make sure my kids kids kids will come here.

I so love Willie Durham State Farm and his Staff especially, Dominique she is the best.

I would like to thank Ebony Burke for always being very professional with me and taking care of whatever I needed done.

Ebony Freeman was very polite and professional when helping me with my claim

Talked with Ebony to get a quote for 2 vehicles and renters insurance. I received a much lower rate than my previous insurers. Ebonys service was very prompt, professional and she will try to get you the lowest rate possible.

In and out pretty quick, nice people. Personally feel like insurance is too high these days, but not much we can do about that!

Dominique was very professional and prompt in getting my new service setup. It was truly a pleasure to work with her.

Great Company and great customer service.