Good service and professional staff.

Fast and friendly service.

WOULD NOT RECOMMEND. ALFA INSURANCE. WIFE AND I HAVE BEEN BURNS DUE TO ODD FEES AND POOR PAYOUTS ON AN ACCIDENT SAYING A $5500 BLUE BOOK CAR IS ONLY WORTH $1200. WE WERE OUT TRANSPORTATION STORAGE FEES THEY DID NOT WANT TO COVER DUE TO IN HOUSE COMMUNICATION PROBLEMS. I WOULD FEEL SAFER BUYING CANDY IN A DARK ALLEY FROM A CREEPY GUY IN A TRENCH COAT AT 2:00 AM IN A WEIRD SMELLING BROWN VAN.

I do not recommend doing business with Alfa Insurance Agency. This company charged me $46.00 when I chose not to renew my policy. These guys are your typical insurance crooks.

If I could give a negative star I probably would. My husband just switched from Alfa to another insurance company for better coverage at a smaller rate. We have been with Alfa for approximately 20 years. When he called to cancel all they said was ok and then later called him to tell him he was late on a payment. Ok. He let that go. A few days later a man from the Ozark office called my husband. Had a very bad attitude for someone that was supposedly over the location. He said he saw where we had canceled and did my husband know that he HAD to have insurance on a 2015 vehicle? When told we had changed companies and the explanation why (after he asked) he very sarcastically told my husband Thats ok, youll be back. At that time, he was told No, we will never return to Alfa. Not after the treatment he had received on this phone call. Apparently he is fairly new to this office because we have never been treated with such rudeness when dealing with them in the past. Hopefully someone higher up will reign in his attitude.

Helpful customer service representaive who was able to quickly provide me with information about my policy.

Great company with great people! Impressive!

Helpful staff and agents willing to go the extra mile!

Just bad customer service and I dropped them

I USED ALFA INSURANCE ROADSIDE SERVICE FOR THE FIRST TIME AND THEY CONSTANTLY LIED ABOUT Towing my vehicle to the shop ...I definitely would recommend ......therroadsassistance

Great

Parking is a problem, but folks are friendly and offer good service

One of their customers totaled our car back in December 15. Seven months later and we still cannot get them to pay. AVOID like the plague.

I wouldnt recommend this company to no one I went into the local office and got insurance. Two months later found out they had the wrong vin number in the system so here i am paying us agencies. An employee tell me I am paying money for nothing because my car isnt covered.

Great company and leadership!

I work here

Polite staff

Good people.

Good Insurance company.

Best place to work at

Nothing special