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Wyatts Diamond Jewelers
14751 N Kelsey St, Monroe, WA 98272, United States
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Wyatts Diamond Jewelers

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er
Review №1

Father and son run business. These guys truly want to make you feel comfortable. No harsh upselling, and they have something in just about every price range. Makes me feel good to help a local jeweler.

Lo
Review №2

Was born and raised in NY. Moved to the west coast a couple of years ago. Started going to Wyatts because of a co workers recommendation. Wow! Top shelf! You will never find this level of service in Manhattans diamond district. Their level of service is like butter. Two sticks of butter

Je
Review №3

Dean and Jim worked with my fiancé and I to design a new band for my engagement ring. It turned out beautiful! They are great to work with, full of knowledge and experience! They have display cases full of one-of-kind jewelry they have designed. Perfect place to find that special something! We also have purchased our wedding band here and it is jaw dropping! I recommend them to anyone and everyone!They also do appraisals, turnaround was quick and their report was detailed!

Rh
Review №4

Thank you for the great deal on silver coins and thank you for honoring my exemption on mask. I did place my order in advance so I was in and out quickly. They were very friendly!

Be
Review №5

They are awesome!! Made my 5 year anniversary band to go with my wedding ser. Matches perfect! Love them!

Da
Review №6

Brought in a ring that was over 100 years old to get repaired and cleaned. They did an amazing job! The service was great and I will definitely be returning in the future!

De
Review №7

Called to see if they could size my ring and fix my watch clasp. Dean answered and had all the info I needed, with a smiling voice! So friendly. I popped in and felt like Family straight away! Dean and his Dad, James are beautiful humans with literal hearts of gold! I got my ring back fitting perfectly and looking better than I left it! They took great care to check all the smaller diamonds to make sure they were secure after sizing. I love the true care that they both show and pride in their work! I brought in another ring to be sized based on the level of knowledge and Customer Service.Even though I didnt buy the pieces that I brought in, they treated me as if I had. Not to say that I wont be back for a purchase though! I will! They have lovely jewelry!!!

BC
Review №8

Last year, the ring I used to propose to my fiance (her grandmothers ring), was cleaned by Wyatts Jewelers. I knew this was a family heirloom so it needed a special touch so I knew these guys were the ones that would do it best. We are going to come back when its time to start looking for wedding bands

Ja
Review №9

Beautiful stock and pieces, exquisite design and workmanship, excellent selection with honesty and value, sold by JIm and Dean who are two of the most wonderful people I have ever known. Jims beautiful wife and Deans beautiful mothers picture hangs in their store in her eternal honor. It is a pleasure to do business here, and you will never regret it. I highly recommend Wyatts to anyone looking to do business with in a very special, family owned store that gives you over the top customer service and excellent value.

Jo
Review №10

Ben coming here for 15 years.I would recommend.

Ja
Review №11

Love these guys. Dean is awesome, and really came through on our unique wedding band requests.

Ro
Review №12

Great jewelry store. Dean and Jim have a great selection of jewelry and really know what theyre talking about. Their prices are also very reasonable

Sk
Review №13

Wonderful family jeweler! Our family has been going here for years. My husband and my engagement and I wedding rings were both custom made at Wyatts, along with both of our watches. My husbands siblings and parents have also had their wedding rings made here and have purchased several quality watches. Wyatts is an extremely friendly place and they take really good care of their customers. Sometimes we just stop by to say hi and have our jewelry cleaned.

Le
Review №14

Expert watch repairs! Immediate service and great prices!

Sc
Review №15

I Bought a diamond from Wyatt jeweler that I paid over $5000.00 for. I found out the certificate that the diamond came with is not true.I had the stone appraised by three reputable companies and the actual value of the diamond is less than $2000.00 the grade is fare less then I was told.

sh
Review №16

Took my diamond ring here for work. very reasonable price. nice people beautiful store 👍 i will be having them do more repairs 👍

Ka
Review №17

What AMAZING service! Came in to just see if some jewelry was even worth anything, he spent almost an hour with me explaining and showing me what to look for. All my jewelry will go to Wyatts!

Pa
Review №18

Jim and Dean are fantastic!!... Very knowledgeable, friendly and professional!... just tell them what you need, and it’s done!Thanks fellas!

Ka
Review №19

Family owned business. You couldnt find more lovely people. They do great work and go the extra mile to make sure you are happy.

Ta
Review №20

Excellent service and beautiful jewelry!

Sa
Review №21

I don’t want to be that person that leaves a bad review for a local business but I have never had an experience like this in my entire life and feel the need to share it.I would NEVER recommend Wyatt’s Diamond Jewelers in Monroe for anything watch related, I cannot say anything about the jewelry side as we’ve never used them for that. They have had my husbands watch for almost 2 years! Yes you read that right TWO YEARS! My husband’s watch (that he got from his father for his 21st birthday and is valued at over $2000), had stopped working, we had sent it to the repair that does warranty work on this brand of watches and they couldn’t figure out what the issue was. Someone we know recommended Wyatt’s to check it out and see what the issue was. Multiple months pass, no communication we call, leave a message, call leave another message. They finally call back and say their watch guy is still looking at it. Again this goes on we check in with them they never, ever, tried to communicate with us and update us, it was always us calling and asking for an update and they would always have an excuse. He hasn’t gotten to it, or we don’t know…. We were VERY patient. They told us their watch guy was having a family problem and would be back in a few weeks. We check in again, nothing. Finally after a year and a half of the back and forth excuses and nonsense we asked for the watch back. Well now they have no idea where it is and don’t think the problem was looked at yet….. they lost it…. We told them they would have to replace said watch or give us credit. They agreed. Miraculously a few hours later, they’ve found the watch and know what’s wrong with it. Its with another company elsewhere and they want to charge $900 to fix it. We said no, we would like it back now, money is tight and we can’t afford to fix it, had this been a year and a half ago we probably could’ve. During this phone call, the owner decided 3 times to answer his own personal phone and have conversations, didn’t say hold on, didn’t put us on hold, just talked on his other phone while we can hear the whole conversation. He was absolutely rude, and doesn’t believe they did anything wrong or could’ve done anything different…. Now, it’s been 3 weeks since this conversation, we told them to get the watch back to us. Still, ZERO communication and still no watch…..

St
Review №22

Extremely rude salesperson. Entered the establishment and asked to purchase a gift box for a necklace. Was told I would need to wait a few minutes. A woman then entered the store and inquired about some jewelry repairs and was told she would also have to wait.The salesperson decided to wait on the woman first. Evidently the purchase of a gift box was not going to make the sales quota for the day.Any competent person would agree that this is extremely rude behavior, with no excuse whatsoever. With the increased competition of online vendors, brick and mortar businesses should pay more attention to how they treat customers ot they will soon find themselves redundant.

Co
Review №23

Best people on the planet! I have all my sparkles made by them :)

Re
Review №24

I would highly recommend Wyatt’s for your jewelry needs. They go above and beyond!

mi
Review №25

I recieved an estimate at fred myers of over $400 to replace a diamond in my 15 year old wedding band. Wyatts fixdd it for $120 and tried to take another $40 off because they forgot to call me back on the estimate. I was considering not fixing the band after the first estimate.Thank you Jim and Dean for such wonderful, kind, genuine, and honest help. Our interactions remind me why I love living in Monroe.Appreciate the old school, small town vibe. With gratitude, Michelle and John Gorman

Em
Review №26

Wyatts is by far the most honest family owned jeweler Ive worked with. My fiancé purchased my engagement through another company and my skin reacted poorly to the metal. We went to Wyatts and they were so personable and kind. They made us feel like a priority! They helped us custom design my ring within our budget and it is the most sparkly and gorgeous ring Ive ever seen! They might take awhile to respond to phone calls, but have patience, their craftsmanship and friendly service is so worth it!

Li
Review №27

They have done several custom pieces for my family and they are perfect!! The family is wonderful to work with.

Le
Review №28

Family owned and operated. Very knowledgeable down to earth people.

Ri
Review №29

Great service, family owned.

Gl
Review №30

Good quality and service.

St
Review №31

Avoid this jeweler. They will misinterpret what you ask, order something too expensive and blame you for it.

Ka
Review №32

Thieves

Information
6 Photos
32 Comments
4.4 Rating
  • Address:14751 N Kelsey St, Monroe, WA 98272, United States
  • Site:http://wyattsdiamonds.com/
  • Phone:+1 360-794-7373
Categories
  • Jewelry repair service
  • Jeweler
  • Jewelry engraver
  • Jewelry store
Working hours
  • Monday:12–6pm
  • Tuesday:12–6pm
  • Wednesday:12–6pm
  • Thursday:12–6pm
  • Friday:10am–4pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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