My feet were very desperate for a pedicure and thought that my nails were too short to be pretty but I came in with ugly nails and came out with cute feet. I had a picture in mind (2nd picture) and thought that it may have been a little complicated but I got my nails done without a hassle and exactly how I wanted them π Thanks polished π₯°
Very clean. Excellent staff. The citrus pedicure is amazing! Always have a wonderful experience here. My sisters and I love coming here
My sisters and I are regulars; weve been coming here for years but unfortunately we are no longer going back after today. Our pedicures were rushed the minute white customers came in. I dont know why they do that (do they think theyre going to get a bigger tip?). The male employees make us feel so uncomfortable because they are purposely rough with our feet. One of their male employees (ponytail and arm tattoos) rushed us to pay even though our pedicures had not dried down yet. He was so unprofessional and rude, and when I asked where I can throw away the disposable sandals, he mocked me and laughed. Save your money; GO ANYWHERE ELSE.
Work is good but employees are rude! When correcting what I didnβt like on my nails tech took it very offensive and begin telling me I complain too much. Amy made me never want to go back again! She called me mean lady just for me being unhappy with my nails when she wouldnβt cut the cuticle or clean the bottom of the nails.
By far my best pedicure Ive EVER had! Get the lavender massage..you wont be disappointed!
First time going, wouldnt go back, walked in had no appointment and was attended immediately that was the only good thing about this place. The while time I was there all the employees were speaking amongst themselves very little interaction with client and no customer service. Its like they didnt want to do my nails so would not recommend this place
Nails are not the same size paid $60 for less than $20 worth and they look ugly. I didnβt want to waste my time in there no more so I went to another nail Salon and they fixed it for me. . Very rude to other people while I was getting my nails done. They donβt care and they over book appointments. Very bad service
The service was great the staff was very friendly, it is a little on the busy side so I suggest you make a appointment and if you have to wait there a restaurant next door that has really good food. You can brunch and get you nails done, ultimate girls afternoons spa day.
It was a very bad salon. I went earlier today after making an appointment and the customer service was terrible. They were being disrespectful and rude. After getting my nails done no one wanted to get my feet done even though there was no one else and they were all free. It seemed like no one wanted to do their job and were being lazy. Donβt recommend going here.
This used to be my favorite place to go for pedicures but after the last 2 times I have gone I will not be returning. Customer service has gotten so bad that the pedicures are rushed and workers are completely lazy.
Love getting my feet done here, a wonderful staff
Love the cleanliness and thoroughness lf the service here. I was seen by a young man name B and he was so great. I was sested right away and for 35 they even cleaned up my ingrown! Def found my nail spot!
Highly recommended. Clean, relaxing and very detailed! Henry and Amy were amazing!
Great experience, got a fill in 30 astonishing minutes!
Henry is the best .. thank you
I love coming here for my pedis. I always get the lavender but this last time I got the orange pedi. I have only had one bad experience where my friend who was with me did not have a good pedi, they didnβt really massage and burnt her, however that was one experience out of the years Iβve been coming. This will continue to be my number one pedi spot
Very polite Nd good customer service and care
Wont be returning. Senseless nail techs and very disrespectful.
Its been awhile since I last had a pedicure. When I walked in, they remembered me and I must say the service was excellent and people kind. π
Honestly, I wanted to give them one star but I gave them two only because Helin and Victor when Ive went prior to 07/13/2018 have did great jobs on my nails. First, I had an appointment with my friend and I still had to wait 10-15 minutes before I was seen. I showed her EXACTLY what I wanted. Second she started on my nails she began to put the regular tip on and I told her I wanted a clear tip and aggressively she replied I dont have that and continued on. Next, she has the nails on and her crying kid calls which I have on tape whom she had on SPEAKER hysterically crying. Then she cuts the first five in to the wrong shape (coffin) as she changes hands still talking on the phone I realized as she is now two nails into my other hand that its the wrong shape I tell her and show her the picture. She says oh dont worry about it i will fix it... So she finished with my nails and they came out absolutely opposite of what I wanted, I know she could see the disappointment in my face because of the terrible job. So I asked her to put a what color was the solid pink which another nail tech had on and she replied I dont know ask her,,, RUDE... At this point I was feed up sick and tiered and ready to leave Amys chair. At the end she charged me $40 for my nails.... OVER CHARGED... and my friend who has been going here for a year said to call and explain what happened so that they can fix her mistake and they denied to fix nails but offered me to come in and pay another $40. WHAT!!! Now I was trying not to be rude or an obnoxious customer but they obviously dont care that i have figures and can type a review of my terrible experience.
I just had the best pedi of my life :) The peppermint pedi. Nice clean shop and staff. I had a basic mani too and was fantastic as well. Will definitely come back. Walked in today and there was no wait. What a great spa day!
Super clean and very tranquil! Enjoyed my pedicure experience! When it came time to get my full set the nail tech Victor overheard me talking to the lady who gave the pedicure that I had a dip powder. So he assumed that I wanted the same thing but I wanted a new set of acrylic he became huffy and rude. His accent is very thick so it hard understand his English. Its a nice place but people like him ruin it.
Ive only had pedicures here but I really like them. Ive always had a pleasant time. Love the lavender pedicure. Havent tried any other packages yet.
Susan did a fantastic job on my pedicure. I got the citrus one which was amazing!!! Great service, very clean. Would definitely recommend to my friends and family!!!!
The lady that was doing my nails had a poor attitude. She looked like she clearly wasnβt in the mode to work. She was FaceTimeing for the majority of the time. She took less than 20 mins to do my nails. However since this is poor quality of workmanship you can see the nails in the images that she didnβt bother to clean them off and the nail were applied on cuticle. I literally arrive home and snap them off. I paid 40 dollars for trash. Never coming here. This place is not worth it. This was my go to place but not anymore!
Very good customer service! Lily does great nails. Very affordable.
First time there and I LOVED it my sis in law took me! The chairs are AWSOME! The workers were very nice and friendly. I mean they spoke their language but so did we... some get offended because they think they talking about them but OH WELL! I cant wait to take my daughter for pedis they have the little girls chair!!!!
Its a very pretty place but the employees are very rude. The girl at station 10 was rushing to do my nails it took her about 25min to do a new full set of white ombre. She did not file them at all my nails were super thick. I told her i wanted to put diamonds on them and she said it was $10 more and not worth it. She just didnt want to put them on! When she was done she just told me to wash my hands and go i was done. She did not clean the extra stuff under my nails or even put oil on them!This is the first nail place i have been too that they do not do what the customer wants. Thats sad because your top priority should be to make your customers happy! The quality of this salon has fallen ALOT since they first opened. Its sad that once a business starts doing good and getting alot of customers they start getting sloppy and not caring about their customers! I will not be coming back here!!
The place is amazing. The atmosphere is great. The only reason why i dont give this place a 5 star is because the last 3 times that ive gone to get a manicure have been the laziest manicures ive ever gotten... the last time i went i got a pedicure and manicure and the pedi was amazing, but once they got to my mani thats when i got a bit upset... I had acrylic nails so i wanted them removed and the guy that was doing them literally pulled them off ! every single one. It was super painful and of course he couldnt me because of the language barrier but that made it super uncomfortable, and not only that but this is not my first time i get my nails done, i know everyone works different but they guy didnt even clean my cuticle, no massage or nothing but when it came for me to pay not only did i pay $85 but he also had the nerve to ask me for a tip... Im not saying not to go there, just make sure you tell them what they are missing .
I literally asked for a fill and the lady did not give me a fill. My nail is burning when I touch it. I still have the nail polish from my last nails. The nail polish is all over my nails. And they charged me 35 dollars when itβs 25 dollarsI came with my sister and mom and my sitter got her toes done and itβs usually 28 and they charged her $40 my mom got hers short and they charged her $40 NEVER WILL I COME HERE AGAIN!!!!!
Best pedicure Ive ever gotten. Very friendly and attentive. GREAT massage which is important
HORRIBLE CUSTOMER SERVICE AND VERY RUDE! I WENT THERE CUZ I KNW THEY DO A GOOD JOB. THE LADY KEPT TEXTING WHILE DOING MY NAILS, AND SHE STOPPED HER WORK TO TEXT ABOUT 5 TIMES..FINALLY I ASKED POLITELY IS THERE ANYONE ELSE HERE THAT CAN DO MY NAILS SINCE YOUR BUSY TEXTING! BEFORE I COULD FINISH MY WORDS..SHE SAYS THERES NO ONE ELSE I SAID WHAT ABOUT A MANAGER! SHE SAID IF YOUR NOT HAPPY YOU CAN COME BACK TOMORROW THERES NO MANAGER HERE. SHE GOT UP AND STARTED CLEANING HER DESK I ASKED ARENT U GONNA FINISH MY NAILS SHE SAID NO I HAD AN EMERGENCY WITH MY DAUGHTER AND THATS WHY I WAS TEXTING, YOU DONT LIKE THEN U COME BACK TOMORROW..INSTEAD OF UNDERSTANDING AND APOLOGIZING SHE GOT DEFENSIVE RIGHT AWAY AND CHOSE TO LEAVE MY NAILS UNFINISHED. OH I WAS HEATED! FELT LIKE EVERYONE THERE COULDNT HELP ME. THEY NEVER ARE FRIENDLY AND ALWAYS TALKING AND LAUGHING IN THEIR LANGUAGE. IM SURE THEY COMPLAIN ALOT ABOUT THEIR CUSTOMERS. THIS PLACE IS VERY ODD AND SOME OF THESE WORKERS DONT LIKE TO TALK AND BE FRIENDLY. MAKES U FEEL LIKE U CANT SPEAK UP WHEN U HAVE AN ISSUE. AND THEY ALL STICK TOGETHER. I FEEL IF I CALL THE MANAGER IT WILL BE NO HELP! BELOW IS A PICTURE OF MY UNFINISHED NAILS. WHAT CAN I DO ABOUT THIS?
Giving 2 stars because place was clean. Employees were somewhat rude and not interested in making clients happy. Very overpriced and definitely not worth the money!! Tried complaining to people in shop but they acted like they either couldnt understand English or just didnt care. Never going back and definitely will not recommend to anyone other than to avoid this salon!!π€¬π€¬π€¬
Worst costumer service..I never felt so humiliated in my life...I had called to make an appointment with Helen she was to busy so I said get me in with anybody,the lady told me come in at 315, I go in they sit me down with Helen they are all looking at the book because I guess they didnt write my name down.This guy tells me I dont know what you are going to do but we dont have time for you,that my name is not in the book I showed the time I called on my phone plus the number so they didnt think I was lying...he tells me thats not his problem they cant see me. But some many ladies were sitting around one lady was laying on one of the pedi chair,so am sure somebody could have helped me instead of being so rude to me..I will never go back to this place...I give the place a zero!!!!
Its such a relaxing place to go to. I got a lavender pedi and regular manicure and I messed up the mani and went in a few days later and they fixed them for free. Thank you
Amazing pedicures! This is not the kinda place where they push back your cuticles and slap on some polish. My pedi lasted over an hour (so plan accordingly) with great care given to my nails, an amazing scrub and massage. Henry was kind and personable, and allowed me to really enjoy my time alone from my two young children. The atmosphere is tranquil and relaxing and the massage chairs are incredible.I read a few reviews regarding the expense. I found the prices slightly more than most walk-in shops, but appropriate for the exceptional service I received. Would definitely recommend this place.
Best customer service!!! So attentive do t rush you off the seat when done you can relax as your toes dry. The chairs are amazing they are heated and massage your thighs too!! Mimosas served and bottled water and snacks!
Love this nail spa...
Absolutely love this place since it opened up. The price is pretty good the service is wonderful and so far Ive had no complaints about any of the people working there always had a great job with my pedicures and manicures the only place I would go to from now on unless they try to switch things up on me
Do not go there! They have horrible customer service, I was tugged on and handled rough when spoke to the person about being gentle they pretty much ignored me, a roach crawled on my arm while getting a pedicure. When I spoke to the manager about my experience they told me I could get 10% off my next visit NO THANK YOU! I felt degraded and disrespected. I very rarely give any type of reviews but I feel this one is necessary...
Angel was great. I got there late so it was a little rushed. I closed down the place! Nice, clean, lots of nail and pedi stations.
I love this place everytime I go get a full set and pedi prices are fair and service is great Lily helps me with my full set shes so nice and makes sure I like them ! Deff recommend
My full set started coming off within 24 hours. I returned and all they offered was a little glue around the edges. That obviously didnt help because they came off by the end of the week.The spa itself is very relaxing, but knowing how bad the quality of work done on my nails, this was my first and last time I ever go there.
Able to get us in for mani/pedi just in time. Good service.
Wow. Wow. What a great experience. Their chairs are to die for. Clean, patient service.
Went there and got a full set, in ONE WEEK just 7 days 3 nails snapped off and one FELL off. I went back and talked to the βmanagerβ and she refused to re-do the set. She said if it was only 1 or 2 nails then fine but itβs MY FAULT and I should have been more careful???? Seriously????
Too bad I canβt give negative stars. I had an appointment today with a specific technician and when I showed up they changed people on me. Seeing they had a party of 6 already there I thought I would give the new guy a try. After soaking he started scrubbing my feet or βexfoliatingβ.... more like skin peeling. He literally rubbed so hard my skin was bleeding. I was rushed through my pedicure after receiving my wound. I also had a manicure scheduled but changed it to just a color change as I wanted to just escape this place. Iβm almost full term in my pregnancy and the guy asked me to just lean forward so he could do my nails. I just had him cut and told him I was done. I went to pay and he looked in my wallet to see how much cash I had then told me the amount. I will NEVER return to this place. Everyone is rushed in and out with no respect for relaxing. Terrible terrible terrible.
I went in to get a full set of nails I asked for white polish with a holographic top coat they charged me $55 which was over priced i didnt even get what i asked for and the whole nail wasnt even covered in holographic coat like i asked in the beginning they only did the tip and it looked weird when I try to tell them to cover my nail in the holographic powder she said it would cost more very disappointed
The best
Beautiful pedicure β€
I got a gel manicure and didnt have an appointment I was helped as soon as possible the wait was 15 minutes. I didnt mind it. Very sanitary, super relaxing and great service.
The quality of service dropped. They lost about 6 employees making the wait time ridiculous! For some reason causing them to over charge for their services. The quality isnt there anymore. Not returning.
Great service. They do a nice job, I definitely recommend this place
This place is awesome and very relaxing. The. Employees are very friendly and kind
Absolutely loved this place! They were so good and gentle too
I love this place. They are all nice and Ive never been so happy with a nail salon!!! I love it here!!!!
Nice and friendly good service. And does a good job on the nails.
Great job on my pedicure. Although your experience does depend on who is doing the work.
Love the way they work its a relaxing environment the girls do great job overall love the place.
I got the citrus pedicure and it was awesome. I had my 8 month old with me and it wasnt a problem . I believe the guy who did mine, his name was bao or something like that . He was great. Made me feel super relaxed and did such a wonderful job . Will be coming back definitely. Went on the weekend and a little crowded, was told its best to make an appt but didnt wait more than 15mins
They Ruin My Day TodayI Have Call for an appointmentThey Put Me Down For 9:30 amI Walk In N They Told Me They Dont Have My NameN Then He Tells Me He Wants To See My Phone To Check When Did I call To Make Fhe Appointment That Is So stupid.. WIILL NEVER GO BACK
Friendly people. Good prices .
I love this place the staff is very nice and they treat you well.
Very nice, clean, polite when u explain how you want something a certain way.
These people are so rude the woman almost snatched my arm out of socket. She also rushed my nails! They are just rudest nail place Ive ever been too.
My nails were so ugly and thick. I was in a rush so i didnt notice till i was at work how poorly they were done until my break. They were not even the same shapes. I was told i could come in for them to fix them i told her the placement was bad and it looked as if i needed a fill already after 2 days! She assured me i didnt well here i am needing a fill not even a week later and the shape is okay but now theyre too short and my thumb nails are still different shaped also my gel is chipping. Im so upset. Never again.
I like de placer its cool
Love it here. Great massages. Great people.
I really liked this place at first. I always got french tip ombre with coffin style which is $50 a little pricey but i liked the way lily did my nails so i didnt really care. the owner however is sloppy with nails i got my nails done by her once and she doesnt file down the acrylic that starts right after your cuticle so in a week the nails starts growing out and YOU CAN TELL because the acrylic by your cuticles is not filed down the owner lady is sloppy she wont file that part unlike lily. lily does a good job she files that part and my nails even last me three weeks. the refill is $25 thats a full french tip set somewhere else but like i said i didnt care cus i like lilys work. HOWEVER lily was in a bad mood one day and my mom went in there like a day after i got my ombre french tip coffin style and lily told my mom in a rude manner that she doesnt do ombre. when lilly is not in the mood shell convince you to do something easier than what you want. like usually i get the regular french tip pink and white last time i told her i wanted brown and she was trying to convince me to do pink for her convenience and she did a sloppy job because she didnt get her way thats annoying and not just her the lady who did my pedicure didnt do it right you can see the over lapping layers near the cuticle and when i went back the next day and showed them they were trying to convince me to not get a light pink because my nail was uneven and they had to put alot of layers and a dark color would be better i literally had to repeat myself 5 times that i wanted the same color.!! im just annoyed with customer service at this point quit trying to convince customers to do their nails another way because its easier for you i wonder how many people walk in there with one idea and leave with another set
The staff is very friendly, professional, and does great work. The atmosphere is very nice.
You can reserve for large groups, which is nice.
It was the first time i went with my sister. The pedicure was good but i showed a picture of the design i wanted for my toes but the nail tech that did my toes said it was too much for my toes. So i ended up with a one color with rhinestones. I also got a manicure with shallac but my nails were not evenly filed. But i dont like to complain so i just paid and left. Im not saying its bad just saying they should take their time to a good service with each client because my nail technitian kept rushing with my nails.
Love this place! They always go above and beyond
The best pedicures ever!! Always pleased!
Since discovered never go anywhere else great customer service and work
The paint donβt last on the toes came off with in 3 days not coming back
Had a nice pedicure down there and it chipped within a week.
I was disappointed in the service, I had an appointment at a scheduled time,wasnt taken back to chair till over 30 mins, then was told I should come earlier..then was handed off to someone other then who I requested in advance..Sorry just being truthfull
The employees are rude and they rush you and when you tell them you donβt like something, they talk about you in their language.
Wonderful pedicure and beautiful nails
They always do a great job!!
Always clean and friendly
Love the pedicures here!!
Lilly is the best!
Always courteous and efficient
Henry is the BEST!
Love the pedicures
Rude staff
Girls place