We have been clients of this agency for nearly 20 years. The staff is extremely helpful and friendly. They are quick to respond to questions and address concerns. We have recently dealt mostly with Kimberly Kidd. She is professional, knowledgeable, and extremely efficient. Couldn’t ask for a better contact person. Highly recommend this agency and Kimberly in particular.
Kellie is the best! Any questions I have(which I have many) she answers without making me feel like I’m being bothersome. She has helped with my personal vehicles and with our work vehicles. Kellie is very professional and responsive, she makes this so easy. 5 stars for Kellie.
Molly did a great job in helping me with my policies. Definitely recommend this office! Thanks Molly your the greatest...
I worked with Shana Tucker and she is amazing. The best insurance agent I have ever met.
Kimberly Kidd got me and my wife the best coverage. She was very patient and professional with us anyone looking for the best converge its state farm
I’ve been with Rebekah and State Farm for almost a decade and absolutely love it. Shana is amazing and helpful and a joy to talk to on the phone. Highly recommend this agency.
Me and my husband spoke with Kimberly Kidd and she help us get the best insurance for our home and auto she is very sweet and professional.
I highly recommend this place!! They stayed on top of things for me while I was working and filled me in every step of the way. Thank you Kimberly Kidd!!
Kalee is so helpful! I will always recommend rebekah brown state farm to anyone in need of insurance!!! They’re always the nicest to deal with and will forever be the best agent in mobile!
Kimberly was the best helping me set my auto insurance up today!
Could not ask for a better insurance company!! Kimberly is my go to lady there! She is always friendly and always helps whenever I have a question! I would recommend her and the Statefarm team to EVERYBODY!! We switched over to them and haven’t regretted it! Best decision ever!
Very nice people. And good rates
The most friendly and informative agent ever! I would definitely recommend her to anyone, even if you just have questions!
Rebecca Brown state form is one of the best insurance companies I ever had dealings with she has great employees the nice differently they hospitality they give you the undivided attention and I want to give a shout out to one of her employees Kimberly kid she is the best please stop in there and do business with them
Kimberly was absolutely great to work with finding new coverage for a vehicle I was trying to purchase. She answered all of my questions and made the process of moving over from another insurance agency quick and simple!
Kimberly was very helpful we purchase a life insurance policy and I was very pleased
When I first started its was great.Then I think they may have hired some new people An its not the same. It use to feel like family. When things changed I requested a new agent
I have been with State Farm since I started driving 42 years ago&have been with Rebecca Brown since I moved to Mobile 38 years ago. I have had several robbery claims, hurricane claims&wreck claims, never was there any problem when I called to make a claim, it was all handled in a timely manner! I would recommend Rebecca Brown State Farm to anyone who was trying to find an insurance company!
Its super easy to talk to the ladies. Theyve helped me get the best deal on insurance and was willing to communicate with me from start to finish. Explained everything and was super nice!
Very pleased with performance with agent that waited on me . Answered all of my questions . Im very pleased. Kimberly Kidd has saved me a lot of money on car insurance.. Kimberly Kidd is a very professional at her job to help the client understand there policy . Great job !
She is awesome, sweet and bubbly, I love her and will recommend her to anyone
I just bought a new duck hunting boat and needed to get insurance on it. I called Kimberly at Rebecca Brown State Farm and in about 15 minutes she had called me back with a new policy for my boat. Kimberly tool care of everything. Thanks again for the helpAdam
I called 3 different insurance companies over the time of a week and Rebekah Brown State Farm was clearly the best option. Not just for me but for everyone. I lay a solid $220 a month for full coverage on a car and liability for a truck with a life insurance plan! Mrs. Lindsey Heisler made it super easy for me to know what I’m paying for and know how much Rebekah Brown State Farm is covering for me. Highly highly highly recommend Rebekah Brown State Farm!!!!!!!
Thanks to the ladies at the office, I was able to get my coverage doubled for next to nothing. Always enjoy doing business with them. And suck a sweet group of ladies!
Very helpful and professional
All the ladies in the office were polite and helpful. Kimberly Kidd oversees my acct and she had great ideas on ways to save $$ on my policy, as well as securing an awesome plan that will help cover my daughter now and in her future. Love it!!
Great friendly people. They saved me a lot of money.
We have had Rebekah Brown as our agent for years. Her staff has always gone above and beyond to help uswhen we need them for anything!We would highly recommend using Rebekah Brown and her awesome staff if you are looking for insurance !
If you have a question or concern about your insurance policy or changing insurance needs, the girls at Rebekah Brown state are friendly and knowledgeable. They happily help out with anything you need in a timely manner. I highly recommend the great customer service at Rebekah Brown State Farm!
Awesome as always!
I met with Lyndsey to obtain my insurance. I left the office after paying my down payment WITH insurance binder in hand, which told me that I was to be paying one price every month. I get a bill from State Farm and it is $77 MORE than the auto binder Lyndsey handed me. I tried to call Lyndsey, and I was promised a phone call back because she was busy. Hey, it happens. Im busy with a life, too. But after waiting all day and the next day with no return call, I figured Id just call customer relations. They couldnt even tell me why she gave me a binder with one price and I receive a bill with another price. So, CR put me in contact with this agency. The little witch AT THE AGENCY (I cant remember her name) who was supposed to be helping me, HUNG UP IN MY FACE!! I refuse to pay AND beg someone, too. I have been with State Farm before and never have I felt like a second hand citizen like I have by this agency these past couple of days. The competition in the insurance business is too great for anyone to take my money and mistreat me. Just signed up with another insurance company TODAY!!
All of the ladies are wonderful. Whether in person or over the phone, they are always through and kind. They are always looking out for my best interest and help me find ways to save while making sure I have complete coverage on my home and auto. They have even got me a better deal on financing a truck than what the dealers or bank could. Hats off to you ladies!!! God bless!
I spoke with Miss Shana about Car Insurance and she is so nice and so professional with here job so if anybody need Car Insurance please call and ask for Miss Shana
Rebekah Brown’s office is the best office I’ve ever dealt with. Every time I have a question or need help, they are quick to respond and very knowledgeable. Highly recommend if you’re looking for insurance in this area.
All the ladies are very helpful!! Kelly has been such a great help, and they all even sent me a wedding card! I love the family feel of this business and their wonderful costumer service!!
I highly recommend this company. I’m moving from LA to AL and Lyndsey made the insurance process so easy!! She was great to work with and answered all of my questions. Moving out of state can be overwhelming and this is one major item I can check off my list.
My insurance agent Kim is a great agent she has helped me so much with every question I have had. The best hands down!!
I called to get a quote on auto insurance. After speaking with Kimberly I was highly satisfied with the quote given to me. Saving me $$$ and giving me a sense of relief; I should have been made this call. Thank you Kim for not hesitating to save me $$$, you rock!!!!
Kimberly worked lightening fast on my insurance quote, info gathering, and placed my policy in effect in less than 24 hours!! She saved us from our old insurance company who just raised our premiums by $4,000 dollars a year. Thanks Kimberly for actually being able to reduce our annual premium! Highly recommend Kimberly for any and all insurance needs in Alabama.
Lyndsey is the :ABSOLUTE best. She is always prepared to answer any questions that I may have. She is patient and most of all VERY knowledgeable. I would recommend Lyndsey to anyone looking to purchase a new policy or to transfer a policy!!
Lyndsey went out of her way to make sure we got the best deal on our insurance. She called back exactly when she said she would with our quote. She was a very pleasant person to do business with. I highly recommend State Farm, and Lyndsey!
Rebekah was very helpful and informative on all the questions I asked about insurance. I would recommend her if you need anything.
Ashley helped me out tremendously and was very patient with me and my questions and changes......We got it all done and set up properly. Definitely recommend them if youre wanting to save some money!
Love my insurance girls at Rebekah Brown- State Farm! Mandy Harris is my go to insurance agent there! She is very knowledgeable and always ready to help me during business hours and after hours. If I need something fast shes my girl! I highly recommend Rebeka Brown- State Farm office for all of your insurance needs. I have my vehicles, boat and life insurance with them! I have been a very satisfied customer for over 8 years now. If your looking for a great team to handle all you insurance needs, do yourself and favor and call the insurance girls at Rebeka Brown State Farm today!
IM VERY HAPPY WITH KIMBERLY. SHES AWESOME. ANYTIME I HAVE A QUESTION SHES THERE ALWAYS. THANKS KIMBERLY ❤️😊😊❤️❤️❤️
Ive been with Rebekah Brown statefarm for a few years now. Through out those years Ive dealt with a few different people which have all been extremely kind and great when speaking to them. Yesterday I had a conversation with someone I wasnt familiar with and her name was Kelly. Not only was she super helpful, but she recommended some things to add to my policy that made sense and not just trying to sell me more then I need. She was great at explaining and gave me a ease of mind about what I already had. She acted very professional and courteous when I asked questions that I didnt understand. Her knowledge was very good about policies. I recommend statefarm to anyone, as Im sure you will be taken care of.
I absolutely love this company and greatly appreciate everything they do! I was able to get my car refinanced through them and got an amazing rate on my monthly car note! I seriously could not be any more pleased with Rebekah Brown State Farm and her wonderful staff! They are the best!!!
These guys are great and always take care of us. We get fantastic rates and both times we have moved have been painless even going from Alabama to Mississippi. Very excited they are licensed in both states so we dont have to find a new agent :-)
Kimberly helped me get my car refinanced and she was such a huge help and very professional! She got everything done and setup so quickly so I was never left in the unknown for long. Every step of the way I knew what was going on and what to expect. State Farm also has so many great perks that you won’t find with other company’s. All the associates at Rebekah Browm State Farm we’re friendly and knowledgeable on pretty much anything you need to know!
I have been a client of Rebekah Brown State Farm for many years. I initially switched my auto insurance to her and then my homeowners and I have been very happy with her excellent staffs personal attention and the very competitive prices that State Farm offers. I recently purchased or replaced three automobiles over a period of about 3 or 4 months and Courtney has been so attentive and easy to work with. I gave her quite a job to do and she took care of it quickly and with awesome results. If you are looking for a professional and reliable insurance agent, attentive staff, and competitive prices, call Rebekah Brown.
Rae is the best! She is very professional,sweet, and kind! She goes over and beyond to make sure we save money. Ask for Rae she will not let you down!
She was nice and very helpful
My husband and I have been working with Marie R. for years and we couldn’t be happier! She always tries her best to get us the best rate and is always available to answer any questions we may have. We will continue to go to her and State Farm for any of our insurance needs!
One of the best agencies ever!! Very helpful and courteous staff. Everyone is great they always go above and beyond. Lindsey and Laura were exceptionally helpful with any questions or issues I may have. I would recommend them to everyone!
Very helpful and prompt. Lyndsay has been a blessing. Keep up the good work.. She always responds fast whenever its a quote or a general/policy question.
I just wanted to thank Rebekah Browns State Farm office staff for their quality customer service. Every time I or any of my family members come into the office or call in, Kimberly Kidd provides us with exceptional service! She goes over and beyond in aiding us with all of our needs. Thank you so very much for all your help!
Everyone was very helpful in helping me switch policies. I saved money by switching to State Farm from my previous insurer and felt much more informed when I left. I am grateful to the team for having excellent customer service and being so knowledgeable.Thanks!
Excellent customer service . kellie helped me with my state farm checking account
Ashley is so helpful and friendly! I really appreciate her.
Love the exsperience! Always makes me feel welcome. Great insurance company! For those people that don’t know, they have a bank! Ask for Kim she is the best!
Your insurance agent search is over.........this is not your ordinary insurance agency. Kind, friendly, efficient, personable & competitive are just a few words to describe Rebekah Browns Insurance Family. Thank you so much for always going above and beyond, working so hard to meet mine and my familys needs. You ALL are very much appreciated!!
We currently have our home, four vehicles and a jet ski insured with State Farm, plus two vehicle loans. Rebekah, Candice and Kimberly have always been very prompt, helpful and professional in responding to our questions and needs. Kimberly was able to make dreams come true for our two sons as they financed their first truck purchases through State Farm. She went over and beyond by taking time away from her family to come into the office on a Saturday to finalize paperwork. Thanks for all you do!!!
Im very pleased with state farm the employees always greet you with a warm welcoming. The prices are very reasonable and the sales representative that helped me is Kimberly she is the best. I wouldnt go to no other company thanks Kimberly and state farm for your kind welcoming.
I couldnt be more satisfied with the service i received at Rebekah Browns State Farm agency. The staff was very personable and professional. They worked hard in finding me the best rate for my car insurance. They also went above and beyond in helping me refinance my car which saved me money on my monthly note. I would highly recommend this group of ladies.
Lyndsey,was very helpful and explained everything in detail and had answers to every question.I wish I would have went sooner.Thanks to those who reached out to me and getting me a great deal with State Farm.Keep Up the Great Work
Rebekah Brown State Farm office is the best customer service I have ever had from an insurance company. They had the best price out of anywhere that I called. Not only did they help me with my auto insurance policies they also wrote a hospital income policy on me (kind of like the one Aflac offers). I had to have my wisdom teeth removed and I received a $250 check from them to cover my time off work. By far best experience Ive ever had.
BEWARE******BEWARE******BEWARE!!!!!!!!!!!!!!WE HAVE NEVER BEEN SO INSULTED!WE HAD 5 AUTOMOBILES AND HOMEOWNERS INSURANCE WITHREBEKAH BROWN STATE FARM. OVER THE YEARS WE HAD 2 VERYSMALL AUTO CLAIMS. OUR POLICIES WERE UP FOR RENEWAL ANDWE WERE CANCELED NO OPTION TO RENEW JUST DUMPED ON!THE WHOLE REASON FOR INSURANCE IS FOR PEACE OF MIND ANDTO BE PROTECTED IN TIME OF NEED! WE HAVE BEEN VICTIMIZED BYTHE VERY ONE WE THOUGHT WOULD PROTECT US? ONCE CANCELLEDWHEN SHOPPING AROUND HAS MADE OUR PREMIUMS TRIPLE! AFTERDAYS OF RESEARCH WE DID HAVE A COMPANY BEAT THE RATES WEHAD WITH STATE FARM! OF COURSE THEY WANTED TO KEEP OURHOMEOWNER POLICY REALLY ! WE WERE TOLD BY THE GIRLS IN THEOFFICE THEY DONT UNDERSTAND WHY WE ARE BEING CANCELLED?THEY ARE NICE BUT HAVE NO SAY SO WHEN STATE FARM CANCELS YOU! THEY HAVE CREATED STRESS BEYOND MEASURE TO MY FAMILY!PLEASE DONT LET THIS HAPPEN TO YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Rebecca Brown has the best staff I have ever dealt with. Everyone very professional, helpful, friendly and is a pleasure to do business with.Love doing business with this company.
The staff here is very friendly. I really appreciated the help that Ashley gave me. She answered my questions and helped me very much with my insurance needs.
Couldn’t be more happy to have made the switch to Rebekah Brown’s office! All of the girls are always so sweet and friendly anytime we call! Ally Made my afternoon today when she told me my insurance went down! Whoop whoop! ☺️
Very helpful. Great staff. Happy to work with her office
Excellent insurance office in all respects. Each and every staff member has always been polite and promptly responsive to any needs - they are quickly available by phone or email. I have truly been impressed over the years that I have used them. Highly recommend this team!
I love this office & it’s staff!! Lyndsey has been great and definitely gone above & beyond. Keep up the good work.
Im a very happy customer with the help of Karis Schmitt. She went above, and beyond to help me out with my home, and auto coverage. I would highly recommend her for your insurance needs!
Candice Jones is the best. She has been handling my affairs for a few years now. She will always save you money and give you great service. I send all my customers to her to get a great price on insurance.
Ive had car insurance with Mrs. Brown for years. Now getting homeowners insurance also. I couldnt have asked for better service. Everyone in the office is so helpful. Lyndsey deserves a metal for having to deal with me so much !! Shes a great representative of this agency.
Kimberly helped me get my insurance started very quickly. She stayed after hours so i could get my proof of insurance in person. She was super nice and friendly. She made the process awesome.
Love this company! Kimberly helps me and is always professional and timely. Highly recommend them!
Lyndsey was so helpful to me! Switched from Geico and she did everything she could to get me a quote I could afford! Thanks Lyndsey!
Thank you Kellie Freeman for helping us find the best insurance. Excellent Customer Service! Highly recommend!
Rebekah Brown and her staff have always been responsive, respectful and courteous. I have been using this agent for years and will continue to do so. Highly recommended.
Like a good neighbor this state farm office was literally there for me every step of the way during our Coast Guard tour in Mobile, AL. They handled all types of insurance and even filled out my paperwork for me on any claims I made. Their personable and professional staff were always willing to find me new savings every 6 months. I never had to stress with Rebeekahs staff because they always had my back. They support the military and truly processes genuine customer service. Like family ... Do not hesitate to give them a call.
I love my State farm office, they are so sweet and helpful. If you need some insurance, come here. They are the best team. State farm is my insurance company for life.
One of the best insurance companies I have ever had a experience with. There customer service is Awesome if you need anything they are there for you. No automated system real personal people. The auto insurance is one of the lowest prices around. It also included road side assistantance which comes in handy.
This agency has helped me tremendously and never with a delay ! I have my home, car, and motorcycle insurance through them. I was having issues getting a mortgage loan finalized and Kim and Alli went out of their way to help resolve the issue with State farm bank.
I had no idea how to approach a new policy or if what I wanted insured was even a possibility. I reached out to the Rebekah Brown agency and Kimberly Kidd, and associate there, walked me through not only my camera gear and accessories but my Drones as well!!! Phenomenal service, premiums and support. The folks in Mobile AL are well taken care of with this agency.
Ashley is very helpful and friendly. She answered all of my questions and helped my family a great deal.
I was referred to Raesheena to assist me with getting homeowners insurance. Great customer service, knowledge of insurance and timely communication! Everyone who answered the phone was very courteous and helpful. I a very pleased with the Rebekah Brown Agency!
Ashley Theriault was very helpful and cheerful to deal with. Would totally recommend using her.
The staff made my first insurance buying experience so painless. Laura took the time to explain the coverages to me so that I actually knew what I was buying. All the girls here are so friendly and amazing!
I was happy at first. Dont get me wrong. First I was dealing with a girl that we will call C. She was sweet. She helped me start up my policy and because I was alone on this, I was new to everything. She assured me that everything would be okay and that things would work out and they did.....for a while. My bill fluctuated so much and at one point they managed to withdraw from my account twice with in a three month range and overdraft my bank account, see C knew I wouldnt have the funds for this stuff until a certain date and I was told by another rep at this office that my stuff couldnt be withdrawn from my account on the day that I wanted. It had to be there way. I never saw, spoke to, or emailed with the representative in this office Rebekah brown instead I was shuffled over to another agent we will call her L. L took care of most of my stuff and because I didnt want the automatic withdraw she decided that it was OKAY for me to call in and make my payments. On the last day dealing with this particular office, I dealt with another agent and by then I had enough. I told this agent I do not want to speak to you do not call me back, I do not wish to deal with you, I am not going over anything with you. and this was because SHE wanted to change everything in my policy or do this and do that and this and that. All I wanted to know was WHY I was being charged 100$ more than what I was being charged the first go around. Now because of this office I AM WORKING with another agent and trying to UNWIND all the mess that was created by this office. It has been an absolute disaster. Here I am 3 months out from this agency and the new Agent is STILL cleaning up the mess created. Heck, at least I know who I am dealing with because they actually interface with their people, dont switch their people from agent to agent, and actually RETURN phone calls when they say theyre going to call back. - Moral of the story - You want a faceless Rep? Go to this agency. Want someone who messes up the policys and manages to make you pay for it all in one fell swoop? This is the one for you!
Great service great rates always there when I needed help after an accident couldnt ask for better service
All the ladies who work here are absolutely wonderful!! They help with all my needs,any questions I have. They always get back to me in a hurry.
Lyndsey truly helped me get a great life insurance policy for my father. The prices are beyond great. Thank you Ms. Lyndsey for your help in this matter. It was truly appreciated.
I love everyone in the office.. Everytime I call they are always, nice and helpful
Great agency! Everyone is so polite and helpful! I’ve recommended many of my friends to come here
A friend referred me to Rebekah Browns office and I got more than I expected. The level of service I received was above and beyond my expectations. The staff is very professional. I was able to choose the right life insurance policies for me and my family. Im definitely here to stay.
Rebekah Brown State Farm office has been great. I have always been treated in a friendly manner and provided with prompt and efficient service. Would recommend anyone to choose them.
The ladies at Rebekah Brown State farm office are friendly, knowledgable, and efficient. They have excellent customer service. I love these ladies and their office smells good☺