I can only speak on my experience there. It was great service. Also fast. I read other 1 star reviews. It will be in the back of my head when my car will need any sort of service. The buying experience was outstanding enough for me to give 5 stars.
Terry, Kristi and the rest of the employees were great to work with at Don Bessette Motors in Minot. We were in the market for a used mid-size SUV and drove through their lot and they had some options that we were interested in taking a look at. Terry had some other suggestions and had them ready for us to test drive when we arrived. He took the time to understand what we were looking for and gave us options to choose from. The whole buying process was enjoyable from start to finish and would recommend them to anyone!
My car had a recall. An appointment was made. Parts needed to be ordered, but as long as I had my car in, I asked if they could check a pretty severe rattle I had in the rear of my car. I suspected my shocks were shot (sooooo many pot holes.) Anyway, that was the issue as well as another small problem. My car is almost 10 years old, and other than regular maintenance I have had no issues. Clinton called with the diagnosis and a quote for repairs. He gave me an approximate repair time and the repairs were completed on time. My car rides SO much better! I appreciated the communication every step of the process. Clinton was friendly and professional.
Got me into a new car decent rate. 3 years complimentary service. Cool Hyundai bag with some basic tools pliers 🪛 jumper cables foil blanket. Thanks guys
Walked into the store last week without even considering I’d leave with a new car. Dennis and Taylor made the experience as easy as I could have imagined and made me one hell of a deal! Would definitely recommend to anyone who’s on the market.
The Service and Car Buying Experience is the Best I have every had. Terry and Kevin made me feel comfortable and confident about my purchase, finance was very smooth and seamless the 3rd vehicle we have purchased from the Bessette Dealership with another one coming, prior to buying from Terry and Kevin and the entire staff was a half day nightmare of back and forth and no Trust, I will only be buying vehicles from Don Bessette Motors from here on out Thanks Again to all of you and Ryan my son Michael is the Happiest Kid on earth
I had the pleasure of working with Cody Landphere. He provided me with the absolute best customer service experience that I have ever had at Don Bessette. I have looked at many cars over years there and never had a good experience until this past weekend. Even though they didnt have the car I wanted, the experience is something I will not forget! Head on over and ask for Cody! he will go above and beyond for you!!!!
Anne was the best from the moment she came to talk to me in the lot to the moment she handed me my keys! She is down to earth and a pleasure to work with. I am looking forward to doing more business with her in the future!
What a great service department! They got me in and out in a flash! I wish I could give more stars because they deserve it! Great work guys!
This is the best place to buy cars in town. They are profession, good price, and all the staff are super helpful and friendly.Shout out to Jesse, Terry, and Lindsey for their amazing customer service and support.You guys rock!Choose Don Bessette Motors for your car buying needs, especially over the overpriced Ryan Family of dealerships.Don Bessette takes care of their customers, but he Ryan Family of dealerships only care about the money.
Always been a first rate experience dealing with Terry at Bessette. Our most recent vehicle purchase makes number 9. There is a reason we keep going back.
The team at Don Bessette is amazing! The service team is always so helpful, I made a last minute change to my appointment and Clinton was so helpful. As long as Im in Minot I wont go anywhere else
Terry is your go to man. Polite, Funny, an honest salesman who gives you as many options as possible. He was by my side the entire time, through finding the right car for me, to putting the key in my hand. Through the many dealerships I have been to this is by far my favorite. This staff is so nice, caring, helpful and they go beyond their job requirements to make sure you fully understand what your buying, and the options you have. From The salesman, to the finance office, to the technology dude everybody was amazing.
My experience at don bessette motors was great. Terry as well as everyone else I had contact with were helpful and very professional. I would recommend if your in need of a vehicle call on them.
Terry and the rest of the staff were amazing to work with. Our purchase went smooth with all questions answered. Very helpful with all the buttons and accessories.
Staff were informative and knowledgeable. Had my car in out in time given me. Quality work and staff, will definitely be back.
I am NOT very pleased with service I received at Don Bessette Hyundai in Minot ND last week! Although I am happy with the car, I am NOT happy with the ridiculous issues in signing my contract. I had to sign my documents 3 times! And they breached the contract I had already signed! It was like one mistake after another with them. I still do not have proper paper work for a CAR I already have in my possession. After the deal was done i started getting dings on my credit as though I was still looking for a car loan! Lindsey didnt notify or tell me there was an issue that the bank did not want to add my warranty, instead of her calling me and informing me giving me options on how to move forward she had 4 more credit inquiries added to my credit report! I am beyond frustrated with the process and will never go back. She stated this hardly never happens but I am only one customer and she messed up more than 3 times and I still havent received proper documentation for the purchase of my vehicle. It was a total hassle and I do not have time for it.The only silver lining is that the car runs well and was a fair price, but the ongoing issues with the process is something that I hope no one else has to endure. I advise everyone to go elsewhere when looking for a car, the headache was NOT worth it! There are other dealerships I have done business with in town ie, Ryan Nissan and Cartiva that have been great and professional go to see them if you are in MINOT!
We’ve been going to Don Bessette Motors for our oil changes and car maintenance for the past 9 years and they have the best service and reasonable prices! Their staff is excellent! Can’t say enough about how good they are 😊👍🏻👍🏻
We had a great experience with the purchase of our new car. Although it is hard right now to get cars..they were able to get us the exact car we wanted even sooner than we had thought possible. Kevin did a great job of getting us into a great car.
Fantastic experience! Terry Epps is by far the best salesman around went above and beyond to get me into a new vehicle and was very very patient. Terry can find exactly what your looking for! Terry is an outstanding salesman! Hes got excellent customer service and is the most honest and genuine person to ever sell a car! 20 out of 10 highly highly recommend going to Don Bessette and buying from Terry Epps!
Terry Epos and Don Bissette were great help when getting my new car. Loving it and thanks for all the help
All of the staff are incredibly friendly and helpful. I was there 45 minutes after close and still left in a new car because Chris and Shereen stayed there late to help me out. Their customer service is amazing and you can tell they really try their hardest to get you a good and fair deal. I will definitely be returning here for all my automotive needs in the future
Just had a great experience at Don Bessette Hyundai! Kevin provided amazing customer service, we all shared a laugh during test drives, and we were able to drive off in a car with a reasonable payment! If you need a new (or new to you) car, go ask for Kevin!
My car buying experience was absolutely fantastic. I want to thank Mr. Epps for being so helpful and courteous. And for making me laugh. They helped explain every detail about my new car. Including the technology, warranty, I felt totally at ease and satisfied with everything. Will definitely buy my next vehicle at Don Bessette.
This is a very great place to get your new or used car from!
Buying a car here was a great experience for me. Anne was polite, very welcoming and great to deal with. Everyone there that also assisted me was great I would recommend Don Bessette anytime someone asks where I should buy a vehicle. Thanks for truly helping in getting the vehicle I wanted. Great job
Mike in the service department is a very important person, he gives it his all to help you. I thank him for the help he has given me. Nice kid/man.
The service person was attentive to my question about my car surging when the car is cold rather its 0 degrees and I warm it up for 30 minutes; or, 50 degrees and I drive off. Hopefully it wont have the surging anymore. Im sure if it continues Don Bessette Hyundai will take care of it; after all the car is new with almost no mileage. Thanks for all they do.
Made purchasing a smooth process. I would recommend Jesse for anyone next purchase.
The service was great and congenial. And there was no charge. Wow. and thank you for the 🚗🚘 car wash. That is much appreciated.
I want to know why my tires were not rotated? According to routine maintenance schedule rotation occurs every 7,500 miles. It was in at 15000 mile maintenance schedule.Signed George R. Whiting
I had checked around on prices for a new set of tires with mounting and balancing and saved 10% at Bessette Motors. I also received an Additional 10% for being prior military. A win win for me. The frosting on the cake was a free car wash.
The staff at Don Bessette were the best in the industry. So happy with my car purchase. From start to finish they were helpful, courteous. Knowledgeable, friendly and accommodating.
Our buying experience dealing with Anne was awesome and if opportunity comes again, we will do it again.
This is where I bought my Hyundai Tucsan and the have treated me great! Love the service from Don Besettes.
Mr. Johnson was a very nice salesman who did whatever he could to make sure I got a car just right for me! He was extremely helpful in getting me signed without a co-signer and I can say as well that their cars are extremely well taken care of as well as the customer.
Shout out to Brian for his excellent customer service and his skills.
Staff were so friendly and they will make you feel at home, they are open any queries you have in mind and they will assist in every single detail about your dream car specially Kevin! And the transaction is smooth and fast! Highly recommend!
Jesse was such a tremendous asset in helping me to acquire my Hyundai Palisade! The car came in two weeks earlier than expected, he was very knowledgable of incoming and current inventory, and I was really impressed by the level of customer service provided. I highly recommend working with him for all your new auto needs!
The shop did a great job on my Tucson. It took the time they said it would and their waiting area is comfortable and clean. I will definitely be returning when service is needed.
We had wonderful service. We had recently purchased a 2012 truck for my contracting business. Both Kristi Burgess and Terry were very thorough on the whole process. We were extremely happy with it. Their service and genuine and very professional!
Don Bessette Motors is extremely helpful any time I need them, whether it be sales or service. Everyone is always very helpful, friendly and courteous. I would recommend them very highly.
Best dealership and salesperson I’ve ever dealt with! I’m in the military and just got stationed here in Minot and was in need of a vehicle. They did everything they could to get me into a vehicle that day for a good price! Highly recommend these people!! They support us military folk like I wish everyone did! Don’t waste your time going anywhere else! Buy your vehicle here! Ask for Jon
I worked with Terry Epps and he was fantastic. Always helping any way he could, offered to give me a ride down when my car got here and let me know as soon as it did. He was a fantastic man to work with and Ill likely go to him again for my next vehicle.
Went in to look at a 2020 Santa Fe on 11.28.20, test drove on 12.1.20 and bought the vehicle on 12.2.20. Our salesman, Kevin Johnson was so awesome and was a joy to work with, along with all the staff. Was a smooth and quick process, as Kevin got my information before I came in to sign papers. Interest rate was at 0% which was phenomenal and the warranty cant be beat. I would highly recommend Don Bessette Motors and Kevin Johnson for your next vehicle purchase.
I enjoy coming to Don Bessette Hyundai for any & all services I need for my Sante Fe! Always friendly & I dont have to wait long! They go out of there way to make sure everything is great!Thank you!!
Jesse was great to work with, very helpful and knowledgeable. Would definitely recommend him to anyone looking to buy or trade.
Terry Epps is the best agent my family has ever dealt with, and the only one I ever plan to buy from. Thank you so much for treating us like family.
Amazing customer service. John bidwell is absolutely amazing at what he does and he cares for his customers.
I think everyone in the Don bessette service department did an amazing job on fixing my truck! My truck runs amazing now and the customer service cant be beat! Thanks guys
Kevin was awesome!!! He helped me pick a car and was very informative.
Great customer service,fast and easy process Jesse was a top notch salesman
As always I am extremely impressed with my service, I absolutely love the new option for online appointment booking! The staff is always so friendly!
They were very quick and very nice
This is the place you need to go to for all your vehicle needs. Every person in there is looking out for your best interest. Honestly very impressed with the service they offer!! Thank you Anne S!!!
Drove off in a Hyundai. Really nice SUV and they do service Hyundai at Don Bessette Motors.Hyundai has drastically improved their body styles. Stylish and an affordable vehicle in comparison to most all of the competitors.Hyundai does rate well in most all car and driver ratings.Their sales, title, and finance department was very kind courteous and polite to myself and my mother and father.
Great experience Jesse was super helpful and understanding with getting my fiancé a car. Awesome salesman and selection!
My experience at don bessette was great both times i have dealt with them, if you need a car i highly recommend buying a car from don bessette.
Apt right on time. Friendly and helpful
Terry was very professional and he helped out a lot with me I appreciate the service of the don bessette they definitely a place I would recommend to my friends
Got right in and had my Kona washed here. Thank you to the Detail Staff!
Very friendly. Took care of everything we needed and some extras. Thanks for the new car!
Huge shout out 🤩🚗🙌🙌🙌🙌to Terry Epps for help getting my car 🚘 he is amazing call and make an appointment with him and leave with a vehicle 🚗 he willing to work with you he is definitely an asset to Don Bessette blessed beyond words God Bless ❤️💪✊💯
I’ve been meaning to write this for a few months now (and it’s my first ever review). While on a road trip (from California) with my son this past summer, my Mazda died in Dickinson. NOBODY had the slightest interest in diagnosing the problem in Dickinson and I was told that my fuel pump probably failed and that my only hope was to get towed to Don Bessette Hyundai in Minot where apparently one of the technicians had experience working with Mazdas. So the next day we endured the three hour tow to Minot expecting to be sidelined for a few days (with a hefty repair bill). Long story short- it was a frayed wire that was the culprit, we were back on the road in about an hour, and we were able to salvage our trip. Thank you, Brian, for your compassion and many thanks to the technician for your expertise. We made it home safely and my car is still humming along (knock on wood) six months later. I remain truly grateful to you, Don Bessette Hyundai.
Wonderful dealership, wonderful people. Super helpful!
Wonderful experience, very friendly and not overwhelming as other dealers. Kevin got me exactly what I wanted with extra stress
Kevin Johnson is an outstanding sales man. I would recommend him to anyone.They all did a great job when I was there.Thank you for all your help.
These people are like family to me I have done alot of buissness with them, kevin is my sales man and friend
Michael was pleasant and helpful. My car was in and out in about an hour. Don Bessette has always treated me well.
Great place to buy cars 🚗 they will at least deal on suvs
We have bought MANY vehicles from bessette and have been pleased with ease of buying & service afterwards. Kevin and Kristy made our purchase in under 2 hours. Great people to work with
Took my car in for service and the work was done quickly and efficiently. Thank you!
They were very friendly and did excellent job
All went as expected at a timely manner.
Don bessette Hyundai minot nd has alot of good pple up there to work with thank you to my sales man Kevin great customer service
Krisiti and Jonah were amazing! One of the best car buying experiences I have had. Thank you both for all your help!
Great experience. They even delivered the vehicle to my house 20 miles away at no charge. Really easy buying experience. Definitely recommend.
I could not be happier with my experience with Anne Spain. Very professional and very low pressure. Could not give a higher recommendation.
The people at Don Bessette have always gone out of their way to get me a good deal on cars. The service department is great too.
The service was very fast and great service. Thank you guys for all you do
The service department is the worst ever. My car was their 4 times for the same issue they refused to fix it the 4th under warranty at that. Not my fault every month something went wrong with the transmission or the wheel bearing they claimed they fixed. Yes i was very upset but that still dont give anyone the right to treat a customer the way their service manager did. So i took my car to bismarck motor company very professional and friendly bunch of staff they fixed my vehicle within a week no problems let me use a car right out of their lot no questions asked. I will never return to don bessettes for service or to buy a vehicle because the one that was supposed to be fixed was bought from their which is the slap in the face
Thank you so much to John B. who made leasing my Tucson a good experience. I usually get stressed out over getting a different car, but things went so smoothly. He also took the time to set up my phone apps. Ive had this phone for months and never have had the apps working. He was very helpful in getting it set up, then got the car starter option on my phone. He made sure I knew all the options available on the car before I drove off. Plus I love the way the Tucson drives!
5 out of 5 hands down. Called New Year’s Eve and spoke with Terry Epps and Kristi Burgess about a vehicle. Mr Epps was honest about my initial pick of a car and told me that it had some issues and he didn’t really recommend that particular vehicle. He suggested a similar model that had way less mileage and way better options. Terry and Kristi were willing to stay late even though the dealership closed at three. I wasn’t able to make it that night but came in at noon Saturday 1/02/21. The first thing Terry did was show me the initial car I wanted and what was wrong with it. Honesty in car sales means more to me than many can imagine. Mr Epps then took me to the car I ended up buying, 2013 Elantra GT. It had way more than I thought I could ever want in a vehicle. Then a first for me buying a car, Mr Epps had me follow him to the gas station where he FILLED the car with gas. That might seem corny to some people but that my friends, is a hell of a salesman. Kristy and Terry were amazing to work with have gained a customer for life. I couldn’t be happier.
Thank u for the great service I was pleased thanks
Im still blown away how great Terry, John & Shereen at Don Bessette were when we bought our new Palisade! Never tried to push us towards things we didnt need, got a great price for our trade-in and the paperwork process was so quick & easy!
Friendly crew and great customer service!
Kevin Johnson is the bomb.com. spectacular customer service.
It was a pleasure doing business with the dealership. Jesse went above and beyond what I’ve ever seen a salesman do.
Kevin was awesome! BUT Trade ?no deal value was half what I paid cash
Not much stock, assuming due to covid 19
Repairs were not completed the first or second time. I am not likely to return. It seems there may be a problem with the communication between the customer service and repair teams.
Service department always friendly and informative.
Was a simple recall, drop off and pick up was quick and easy, personnel were friendly and got a free car wash and inspection with service
She was very friendly and worked with us to get us the car we wanted and help with checking with everyone to make sure things was taken care of.
Love my Santa fe. Everybody is so helpful.
One of the best places to talk to grant sales people Chris is a wonderful sales man
My parents taught me not to say anything at all if I don’t have anything good to say. So I guess this concludes my review of my experience with Don Bessette Motors.
Awesome experience! Will be back!