I enjoyed my personal training sessions, but had to cancel my contract due to my family moving out of state in 3 weeks. Online. I saw the nearest LA Fitness would be over 150 miles away. This review is for Fernando Galvan, the General Manager at LA Fitness Mill Creek.Fernando was very helpful, friendly and professional. He gave me the instructions I needed to cancel in the fastest way possible, forwarded my request to the district manager, answered all of my questions and provided status updates. Thank you so much for all of your help and amazing Customer Service!

Ive seen a lot of staff come and go through my time here, and Im always sad to see trainers transfer away. The team here is awesome and supportive. Misgna is by far the best- finally helping me reach my goals. Other trainers like Melissa, Hailey and Isabel are always supportive even when Im not training with them. Their newer manager Tristan is also amazing! Hes always on the floor, checking in with people, cleaning, and he new my name so fast. Its very personable here.

Ain’t nothing negative about this particular LA fitness. And y’all know it, located by the coolest trails with the most beautiful people around and this gym has class. Everybody peaceful and loving and chilling... still that strict Seattle spirit but more like home. Maybe I’m just too used to it here got too comfortable. Day’n I never babble-write so much - ignore my message, just smile and keep on walking to your smoothly oiled workout machine and know how much you are loved

We take our 5-year old for the swim classes. If you sign up your munchkin, pay for the individual classes. It will be more expensive but the individual attention is key to learning quicker. Our teacher is named Clara. Very patient and keeps munchkin focused. If you sign for swim lessons here, make sure Clara is the teacher. The pool is large-ish and doesnt overwhelm you with a chemical smell although it is there.

Nothing overtly horrible about it, but just a lot of little annoyances that add up.Not enough squat racks.Paper towel dispensers empty.No good spot to do a deadlift.NBarely any handles at the cable machine.Just, if the concept of death by 1000 cuts was a gym.There are enough better gyms nearby that I genuinely dont understand why people pick this one.

LA Fitness is great. Big enough that you can always find machines to use. Lots of classes to take and lots of variety of machines and free weights. Always clean and the staff is always friendly.

One of the dirties gym on the north sound.Mens locker room smells like an moldy old wet used socks. Trash every where.Staffs are always in their cellphones.Trainers cant even train themselves. See their physical statue.Equipments are always broken and takes months to get it fix.Basketball court always filled with highschool kids and non members just want to play basketball because they are buddy with who ever is at the front desk.Hand sanitizers are always empty.Under the equipments are thick dust and weight areas also.Stay away from this gym and go somewhere smaller and cleaner and more organize gym.

Love this gym! Very clean, awesome people

Jonny is the man, very energetic and thoughtful guy. Has your best interest in mind and always able to work with ya to get you a deal. Gym is clean and feel safe being here. Not too busy which is also nice. Highly recommend coming here

If you must die of Covid, come to this gym. Today, Aug. 14th, 2021, I worked out here where more than half the participants were unmasked. I know, for a fact, that at least some of them, are unvaccinated. Given the current Covid stats, Id suggest staying away.

Good gym. Honor system on masks and cleaning equipment though so be cautious if youre not vaccinated yet

Everything is limited, the best things to do there are always full

The swimming pool is nice.

Its a nice gym, I like that it has a smoothie bar inside so right after your workout you can get your protein.

I am pleased to say I feel very safe at this gym. There are many covid safety regulations put into place and not only do the staff take them seriously but my fellow gym goers take them seriously as well. The new general manager Johnny even checked in with me while I was leaving to see if there was anything else they could do to make us feel safe. Everyone keeps masks on and social distance. Individual sanitizer bottles allow you to sanitize before and after you touch anything and they are taking temperatures at the door and are operating at low capacity to keep people safe. Im so happy to be back at this LA fitness.

Nice people. Good place to work out. Very knowledgeable staff.

Love this gym! Very clean, awesome people. Not a bruh gym.

Remodel is a joke. Didnt even fix broken lockers, mirrors, toilets or sauna. Nails sticking out of wood in dark gross sauna. Not sure what was upgraded but this place is more dumpy than before. Got rid of cardio equipment. Got new fancy useless weight machines. Cheaper elsewhere.

The staff is here friendly, great environment, clean, and great variety of equipment to choose from!

Buyers Beware: they are clingy and make it difficult to cancel.I attended the gym prior to COVID-closing, and have since moved and found new a new, local gym. I found I was charged as soon as this gym reopened and went online to cancel.We are unable to cancel online, unlike virtually any other service. The instructions were to go out of ourrway and mail in the cancellation contraction, obviously in order to make cancelling more inconvenient so they can keep charging you, because why else is snail mail the mandatory medium in 2020? I did so, only to learn that the particular gym location Id previously attended was shut down and no one would be able to process the cancellation.I then called another branch and asked them to cancel my account, they said they couldnt over the phone (again, TOO convenient) but if I went IN PERSON to any branch that they could do it for me. Being a 9-5, M-F worker, I stopped at this location at 5:30 on Friday only to be told I had to come in person between 9-3, M-F to cancel because only one person could do it and they conveniently work inconveniently-limited hours, but that I could MAIL their gym the cancellation and they could do it. Okay, so mailing is the only way, right? So then I ask--because Im already there--if I could print and fill out the form there for the person to process Friday. He said no, but that he could print it, and I could go to the post office next door and mail it to them...I know its not his fault that their policies are beyond stupid and that his gym basically scams people on their way out, but its ridiculous. So many extra steps just to cancel my membership Im getting an extra workout from them anyway.

Spacious gym with lots of equipment. Staff always try to clean yhe gym clean and santized.

My favorite workout spot. So clean!

This is my favorite gym ever they have everything all the way to equipment that you could. Employees are really nice and helpful.

Clean with good Covid-19 protocols.

Extremely Expensive and every single Employee there is purely SALES driven and only interested in money and selling you deals and packages. They cold call you and they interrupt your workout to try and sell you something

Very clean, strict mask rules etc ... Felt safe to be there.

Swimming pool and spa are poorly maintained…

Large gym planty of space and enough room for social distancing my favorite...

I had a membership at LA Fitness for a couple years prior to pandemic. During pandemic they ceased charging my card, then closed the only location I used (Canyon Park) and then resumed charging my credit card. They made it impossible to cancel, 8am-3pm M-F hours with endless hold times. After trying to call them to cancel several times I just disputed the charge with my credit card company. LA Fitness is engaging in dishonest business tactics that are designed to thwart customers from canceling.

I like the staff 😊 welcoming and friendly

OMG good to be reading these comments. I just signed up in August with my son we were told the basketball court was open and that there wouldn’t be an annual fee. When the trainer went over the paperwork with me he made it clear that there would be no annual fee. He gave me a blank paper to sign and said that his manager would also sign it, my daughter is a witness. 2 months later I get a call that my son and I both have to pay an annual fee, something I would have not agreed to. I had a gym membership at a different facility before and never had to pay any annual fee. If they try to do to you what they did to me I will fight them with my bank and bbb. They are a scam and this a shady way to do business.

Our son attends Safe Splash at the Mill Creek LA Fitness pool and the experience was fabulous! Swim coach was welcoming, very calm and took the lesson slow so he was not overwhelmed or anxious. He loves the water, but is still fearful of putting his head under water. We look forward to continued lessons here. I would highly recommend this swim school.

I have been asking them to cancel my account for like almost three months, they say they will but never did and have been charging my account for last three months. The manager is very rude and doesnt care about customers. You dont respect a customer! You get the worst back... Sorry to say, but this is the worst behavior I have ever seen. This is very cheap!!! Cancel my account atleast now!!!!

This place is actually pretty legit they give you antiseptics spray bottles and check your temp before you enter. Great place to workout

Im very happy I moved here from Everett LA, way waaaay better in all aspects, customer service, machines maintenance, cleanliness, front desk always very welcoming and great attitude. Isabel is an awesome trainer highly recommended. Thank you all for keeping great

Great gym. Got a membership in 2016 and met so many of my fitness goals in those 4 years. Its always clean, people are really nice, and has a lot of equipment.I just left the gym because I moved 20 minutes away and the hours are too restrictive. I am someone who like to workout early in the morning due to a busy schedule and their weekend hours are from 8 to 8.

Pooooor unprofessional customer service! Would only say all the sugar coating so youd sign up then if youll have an issue its all on you

They closed my location so the moved my membership to the next closest gym which was 5x further away (without telling me) so they could keep charging me. Had to wait on hold for 30 mins to cancel and wouldnt refund any charges...

Surprisingly clean.... for a gym. Staff are hassle free. You check in with an easy app and get a Thanks when leaving. I go around noon or after 9pm and its never busy.I wish they were open 24 hours but thats probably a corporate policy, not a local gym decision.

I have been working with Isabel as my primary PT for about 8 months and she has done a terrific job. When I started working with her I was recovering from serious injury, was out of shape with poor balance and very limited range of motion. Isabel proved very knowledgeable, familiar with a wide variety of techniques, gives very good instruction and knows how to motivate. I have lost over 30 pounds, with great improvements in aerobic fitness, balance, strength and flexibility. I have no doubt whatsoever that Isabel is responsible for my progress and that I will continue to improve as I continue to work with her.I have also worked with some of the other PTs on occasion, including Drew and Victoria, and they have also been good.

A great place to workout!!!Super friendly and helpful staff!!!Plenty of workout equipmentTo go around!!!

The only reason I have a membership here is because of the basketball court which gets shut down a few times a year because they refuse to do any maintenance. This time around I was told by the staff it would take a week to fix and now we are over a month in and no one seems to know when it will be fixed. The lack of follow through is disappointing especially because the monthly fees are so high!

When I signed up at LA Fitness in Mill Creek, I received a complimentary personal training session with Tony. Tony did a great job assessing my fitness level, and motivated me to make even bigger goals for my physical fitness. Signing up for personal training isnt in my budget right now, but when I saw Tony again in the gym, he gave me a completely complimentary workout just because he had some spare time. Super nice! I feel like all of the trainers at LA Fitness really care about their clients, and I feel very supported. Glad I signed up!

Had a great training session with Phillip and Tony. Solid guys that are there to help and make sure form is correct. They will push you outside your comfort zone cautiously. Highly recommend getting a session with Phillip!

Staff always try to clean the gym clean and sanitized.

Would give a zero if I could. “Management” decided I needed to pay $17 for a one day guest pass because I am from out of town? My parents who were with me and have VIP Membership which includes a 14 day pass for all its guests was not honored. My wife received a 5 day pass at a neighboring LA fitness without a single issue, why is there inconsistency here and zero effort to solve the problem.

Clean. Great selection of equipment.Friendly staff. Lots of dedicated hardbodies work out here too. Its a real gym!

Take these reviews with a grain of salt. All gyms are there to make money under the disguise of helping people. Youre not going to get away from these reviews at any other gym.Its a good gym with good equipment. Its also in a great location. The reason I gave four stars instead of five is because trainers try to recruit me at least once a month. Every time I tell them Im not interested, but it turns into at least a 20-minute conversation.But overall, its a good gym with great people.

Toilets in locker rooms rarely all work, Machines and water fountains can be broke for months. If it was just me, I could live with all of that, but bringing kids in is horrible. There are only two staff members in the kids club area that actually care and take care of the children. Others sit on their cell phones and/or stay behind the counter as toddlers and baby go about unsupervised and chewing on things that are a choking hazard. After talking to management again and again, I’ve seen zero results aside from the staff treating me and my children worse. I can’t take my kids to the afternoon kid’s care because it is run akin to Lord Of The Flies. Again, workers on their cell phone and don’t give a care to what the kids are doing. It’s simply not safe.

Love this gym!

Tony the Manager at Mill Creek LA Fitness signed my good friend up for personal training sessions for a 6 month agreement. After the 6 months he continuously took over $400 dollars from her account with a total of over $2,000 + now. After continues calls not being returned and constantly telling her it was taken care of it WAS NOT. Proceeded to say she needed to come in, she did .....Once showing up he was unable to bring up the contract. Please be very careful when signing up for personal training with TONY. I have been a valid LA Fitness member for close to 10 years and grew up in this area. It was very disappointing to hear this happened to a good friend of mine.

Any place that has to trick or lie to you to get one more payment out of you is not going to get any future business from me. I went in to cancel my monthly membership because current financial issues caused me to have to cut back on expenses. I was told I could not cancel in the gym and had to mail in a cancellation form to their corporate office. Not cool, but whatever. Ill do it. I ask the person assisting me specifically if this will cancel both my membership as well as the monthly personal training fee. They assure me it will. I mail the form in and get a cancellation confirmation email about 2 weeks later.Fast forward to today. I see the charge for the personal training again on my bank statement. I call the support number and I tell them I cancelled and had the confirmation email but got billed again. They tell me I cancelled the membership, but the training is a separate contract. I told them I specifically asked the employee if the cancellation form I was sending in would cancel both and that I was assured it would. I am then told that as a courtesy, the person speaking to me would send over a request to see if I can be refunded, and that I would hear back within 72 hours.Id disputing the charge with my bank, and will actively discourage anyone I know from giving this company their business.

Kept clean and nice selection of machines. Its in a interesting part of Mill Creek. It has good parking availability and nice staff.

Just need to pick your times carefully. Also, expect ignorant people on the weight floor... using stations for random things, walking away from fully loaded bars, dumbbells strewn about because putting them back is soooo difficult. Wish the staff would walk the floor and teach the clueless some gym etiquette

Best gym out there.

I love my personal trainers @ Millcreek! It was the best decision to get regular training sessions! Phillip was awesome getting me motivated and helping me realize my nutrition and health goals. I feel supported every step of the way by each person on staff.

A little bit expensive for what your getting honestly. The place is big and could use some updating equipment. Love how they have racketball available!

BEWARE OF PERSONAL TRAINING!!!Exactly the same thing happened to me as JC Rodriguez wrote happening to his friend. Tony signed me up for personal training for 6 months and they kept billing after that for three months a total of $650 and when I contacted them, they told me to read the 10 line of some page of the contract. I am taking them to court, if anyone else was misled in this way, please contact me and we will join hands together.Also, beware of getting fooled by personal training contract.

Great place to work out and pump up your confidence!! The trainers here do a great job in pushing you ahead in your fitness journey. I would highly recommend PT here. Isabelle, Victoria, Andy and Tony are the best trainers!!!

Horrible horrible horrible customer service. Lovely facility for the most part, but that doesnt matter when there is never a machine available for use. Honestly my experience with LA Fitness has never been great but unfortunately they were the only major sports club near by. I cancelled my membership and was still charged. I cant say that has never happened before with this franchise. You can only contact customer service in your local area. They wont let you cancel over the phone. The receptionist are complete airheads that let there friends sneak in and workout for free probably why theres never an open machine. I would recommend going somewhere else, where they dont have used car salesmen trying to lock you in the most expensive package out there. Do you have a discount with your employer? Dont bother coming here even though the la fitness employee wellness certificate says no initiation fee, there sales people try to convince you to pay one up front to save money oh please. We all no thats where your commission comes from. Dont go here!!!!

I have been training with Elijah (personal trainer) 2-3 times a week for the past 10 months. I cannot rate him and his techniques any higher. He has helped me build strength, endurance, stability, and confidence.LA fitness is a large, clean facility with lots of equipment. The staff is friendly and the kids Club staff is A++My one recommendation is that there were more floor mats to do stretches and floor exercises. There are a couple under the stairwell that always seem to be full and some by the cycle class but those feel like a fishbowl. Maybe adding some more over by the stair machines (other side of the cycle class) and moving the rowers would make more people use those mats. Otherwise I have no suggestionsGreat job LA FITNESS!

Minus 1 star for LA fitness weekend hours. I am use to working out early from the military and opening at 8am is disheartening.With that said, Mill Creek is the best LA fitness in Snohomish county, trust me I have been to all of them traveling around for work. Customer service has been perfect, gym set up is appealing. Half the basketball gym was shut down for maintenance but was np using the other half.

I love the gym and the weights but honestly! It is way too crowded and there are mass people not enough room to lift weights on every machine! But hands down one of the cleanest la fitness in this area!

Very bad customer service and unhelpful staff

Great place to work out. Staff is always helpful and friendly.

Nothing bad to really say. I came from 24 hour fitness and one nice thing that I have noticed is that LA Fitness actually fixes things when they break. If you see a broken machine or piece of equipment, it is usually fixed in a few weeks. I have been at other gyms that have had the same piece of equipment broken for years. Locker rooms are fairly clean, and cleaning staff also do a good job. Overall, well worth the monthly payment. Only downside is that they are not open 24 hours, but hey, they are also cheaper.

Always love working out here, just today the restroom were a mess and smelled really bad. Im sure someone must have gotten the restroom like that, right before Id walked it. They usually do a great job keeping the place clean. I know a lot of the staff here and theyre always on it, if things are a mess. They sent somebody in right away when I mentioned it to them. Theyre awesome for real. Thanks you guys!

This has been our gym since July of 2005 and we have always enjoyed it there. Great care in the kids club too!

Good facility, and a decent price if you can find a special.They have racquetball courts, which is nice.The biggest downside is, they have a weird car sales approach to singing people up. Not a big deal if you just know what you want and kind of push them through it, but it feels a little weird. They guy who helped us was actually really good, but I got the feeling he was kind of trying to mitigate the sales procedures they made him use, which was good for them- he was a definite plus, while the overall experience wasnt great.Still, they have a good facility at a reasonable cost.

Helpful staff

Love the hours: 4:30 am - midnight during the week leaves for no excuses.

One of the best fitness centers around Mill Creek area. Has enough facilities and equipment to satisfy the needs. Rating 4 as the equipment in Lynwood is better compared to this location.

I really like this gym, before i enroll this membership, i visited alot gyms in this area even la fitness is a little bit far from my home, but it is the cleanest. I work out in there for half year now, totally lost 17 pounds.

Making us come in and cancel membership when Covid19 is going on!!! Safety is not a first priority for this Gym

There staff was deceitful at best. There sales tactics, classic 🐂💩. Between 3 sales people it took me 30 minutes to get a straight answer, when I asked for the written copy I was told no 😅. Yes I actually spent 30 minutes trying to get 1 straight answer with no success. Next time I will check online reviews 😉

Having been to many gyms in my lifetime I have to say I am impressed with the manager at LA Fitness. His name is Zimel and he signed me and my family up with a great deal! He even gave me a one week pass for my friend and has called twice to follow up and see how Ive enjoyed my new membership! I partly wanted to trash him so he doesnt get promoted to a district manger but I couldnt do that.

Great place. The facilities are nice and they have swim lessons! Good placement, workout then run errands or get coffee!

Great gym low cost

They try to force you to become a member when you have not seen the gym or equipments yet.

Mask requires, clean and organized.

This review is for personal training with Isabel at the Mill Creek location. I’ve had two PTs at this location and I’ve had PT from Isabel for three weeks now. She is a very experienced PT with a training certificate.She inquired about my injuries and fitness goals when we first met. She takes me through a circuit of exercises to get me a total body workout in only 25-minutes twice a week. Her workout is very strenuous and challenging for me, but very effective. She pays close attention to my form and corrects it when needed.I’ve enjoyed having a PT session twice a week as it gets me to the gym. After the training session I add some form of cardio such as swimming, elliptical, etc. I’ve been doing PT for just over a year and find that PT twice a week is the perfect amount for me and allows for the flexibility to work out on my own on one other day.

Transfered from another gym in the area thinking I was going to down grade. Never have I been so wrong. This facility has such a great setup and even better the management is fantastic. I was so welcomed coming to this gym and felt like I was back in my small town where I knew everybody. Nick welcomed me right in and put me in contact with some great trainers and I was off to a good start. I cant Thank whoever runs this gym more than enough. Very satisfied with this one!

Equipment is in good shape. Everything is clean on the weight room; however, they need to improve in their daycare service. They are nice but they dont pay attention to children. The first aid kit is empty! Only band-aids.

We are tired and frustrated with LA fitness. We asked to cancel the account multiple times. They sent us email that they cannot find our account but they continue to charge our credit card till date.

Didn’t try to help at all in store. I called to ask if my guest pass would work today and it was said it could be scanned and I could work out today, but after driving out there the staff told me I would have to pay 15 dollars or wait until tomorrow. I wasted my gas and my time and they did not care to help and plenty of gyms I’ve been to have.Go to another gym they’ll be better.

This is the best LA fitness in Seattle. As someone who drives to meetings all over the metro area, I have found Mill Creek is best in cleanliness, staff, hours, and the overall “vibe” of the gym. Several signature clubs could take note from Mill Creek.

Going to the gym is not my thing, so I joined their Pro Training program. Tony, the manager, introduced me to his team, and as part of the sales pitch, gave me a bona fide boxing workout. That hooked me. Ive had workouts with Manny, Benjamin P, and Victoria. Because I can schedule with any of the pro trainers, I have confidence that the quality of training will be consistent.

The Mill Creek LA Fitness is clean and quite. The members are friendly and will help if you ask. The staff leaves you alone and if you simply sign up online you barely will even know the staff is there. There is soap and paper towels available on nearly every wall as well as water fountains. The equipment is maintained well.Only two down sides is the parking lot can get full at times but it never feels packed inside and the freeweight area can be busy at times.

Nice updated facility. Newer equipment, pool, hot tub, sauna. Personal trainers are really push when you first sign up. Prices are reasonable. Kids club is typically overcrowded and wayyy understaffed, not sure if level of staffing in kids club is even legal at times... Gym is fairly warm, they should crank up the ac a bit for comfort while working out...

CLOSE TO HOME! STAFF IS FRIENDLY & ENVIRONMENT IS CHILL & RELAXING TO WORKOUT. ♡♡♡♡♡ IM ALWAYS HAPPY TO COME FOR MORE FITNESS!!!

This is a really nice club. The front desk is friendly and professional, the cleaning department does a fantastic job, their are plenty of free wts/ machines and classes to choose from- I dont understand how it could have received a 2 on overall rating. I would recommend this club to others.

Totally turned off by the salesman. I live down the street and am pretty much 99% sure Im going to join this gym but I wanted to try out some of the classes before committing. I told him that and mentioned the free trial I saw on the website and he kept trying to sell me on one month for $30 or $15(!) for a day pass. I told him I just want to try this one class with the free trial and he said you have to know a member who is a VIP or something, until finally he consented and said Ill let you take the class as though hes doing me a favor... What a d bag.

Worst customer service ever! No one knows policies. I left my swimming trunks on Thursday and was going to go pick it up Thursday evening I called and they said no need to come we hold everything for 30 days. I said Okay I will be in Tomorrow morning to pick it up and they told me sorry we dumped out everything this morning. Did not attempt to get my problem resolved and just Said sorry, did not even offer to have manager come and talk to me. You guys need better training in Customer service, I do not care much about the trunks its a matter of principle and how know one knows what they are doing.

This LA fitness location deserves zero stars!! Their customer service is despicable. Spoke with Aaron about a family membership for this location. When I arrived at LA fitness Mill Creek, Aaron was not working. I was given a tour by another LA fitness sales associate named Danny. Danny, verbally attack my husband calling him fat and was completely misleading on pricing, along with the clubs amenities. Not only did he belittle me and my husband during our tour, we witnessed the daycare facility release children to adults who did not show identification or sign any paperwork!! We were horrified; no care for child safety or security, any stranger can walk in and take your child!! When this horrific tour came to close, Danny attempted to swindle $258 dollars a month for a family of 3 monthly membership!! When we questioned this pricing (quoting Aarons over the phone monthly price) Danny laughed in our face and told us they would never meet a 100 dollar family of 3 monthly membership. We left and the next day I was contacted by Aaron, asking to come back in to make a deal. Well, unfortunately Aaron only wished to belittle my husband and I more. After experiencing name calling, outward rude and selective behavior we want to alert future customers for the heartache we suffered. Stay away from this company, they are dishonest and target people to bully and borderline verbal assault. I am disgusted with the lack of transparency and accountability to LA fitness Mill Creek and hope no other innocent family has to endure what we experienced.

Been going to gyms for the better part of 25 yrs. Its a Gym not a Spa, Jacob is phenomenal and I have never had any issues with billing even though we have added, subtracted members, lost and changed credit card info. etc. Light and airy. I have gone to LA Fitness clubs from Florida, New York to Texas with no problems what so ever. Its a gym a place to work out and sweat not to sit on machines and make phone calls. The bathrooms showers are o.k. but than again I seen worse in 4 star hotels.

They come up with their own special rule of VIP guest pass not allowing VIP guest without driver license, not a local residence and hung up the phone on customer when I asked for proof of those rules. Pretty much they come up with all the excuses they can to not allow my VIP guest in. The so called VIP is nothing more than a worst than regular guest treatment.

Nice, clean limited parking. Park in the back

Clean, decent environment. Not too many buff meatheads or barbies. A few too many teenagers, but they get out the way once you tell them to move along. Overall, not terrible, but the floor could use some active management during the busy times.

Has basketball and pool. Lots of weight machines. Good people there.

My husband first started going to this gym about a year ago. I read other reviews where they say they had to wait for equipment and couldnt find parking. My husband never had a problem with either of these issues and he always goes between 8:30 and 12:00 noon. I joined two months ago and now go with him. I have been to one other LA Fitness gym in the area (a Signature gym) and while it was clean and had far more equipment than Mill Creek, I did not like the fact that all the equipment was lined up with no space between. I like Mill Creek because it is spacious and you dont feel like the person on the adjacent equipment is two inches from you. I take the Zumba class and then work on a minimum of 5 machines of which there are two of each. I have never had to wait for a machine. Additionally, I was pleased to see how considerate all the people are at this gym, both staff and members. I noticed members are exceptionally nice about cleaning off the equipment after usage. I hve never observed any oglers, or stalkers as one person mentioned and there are plenty of attractive people working out. Everyone is respectful and friendly. I should mention that we go to the gym 5 days a week between 8:30 and 12 noon.. The gym is currently closed as of tomorrow for two weeks of remodeling and adding equipment. I am hopeful that it wont look like the Signature LA Fitness gym I previously went to.