Horrible. Been a loyal Toyota owner for years, this is the worst service and support I have ever received. Will never go back.

It Was Great. Toyota Milford is Where To be, Great Customer Service, Great Workers And They Never Waste Your Time Because They Always In Time To Do Their Jobs. GREAT PEOPLES!! Please Continue The Good Works, More Great To Your Elbows.

On time performance. Staff are very receptive and courteous. Excellent service and comfortable waiting area.Covid-19 guide lines are implemented by staff and customers 😀.

It was a minor issue for gas door. Lenny took care of it and I was out in 10 minutes.

Ive been to Colonial Toyota a few times for work on my Tacoma, and they are fantastic. Even in times of covid, they are safe, friendly, and get you in and out in no time

Toyota service was excellent. Very pleased very professional staff!Thank you

Always accommodating and friendly. Love Roger & Jessica! Been going to them for 21 years and feel confident in their work & work ethic.

Once again very happy with colonial, second time using their service dept. A few weeks ago, i had bought a used corolla from them. The maintenance light came on. I was a little annoyed, thought youd think theyd change the oil before selling it but figured, thats one of the risks you take buying used. Checked the oil, didnt look too bad, but brought it in for an oil change anyway, as well as a wheel balancing from when I hit a pot hole. Lenny(whose great!) and i were discussing things when i arrived. He seemed surprised i needed an oil change already. he opened the history from before i bought it, and it turns out they did change the oil before they sold it, and the technician must have just forgotten to reset the maintenance light timer. Ive seen other dealership service depts use situations like this to easily make extra money. Lenny could have easily played me, and put a few extra bucks in his pocket, but he didnt. Under his suggestion, he told me to wait another 4k until I get the oil changed. Saved me 100 bucks. Moments of honesty like this are the reason i chose colonial over A1 toyota. Colonial is a further drive, but 100% worth the drive, knowing i dont have to be on my toes every second, expecting to be conned into paying more than i need too. Both service and sales at colonial have been great for me, and i gladly keep my business with them, knowing that they run their company honorably, and the employees are trustworthy.If getting service done, ask for Lenny Pue, and if looking to buy, ask for Romario Daley. Theyre both good people, who are looking to make some money selling and fixing cars, without taking advantage of their customers. Lenny shoots straight, and you can trust what he says. Romario really listened to what i wanted, and had the patience of a god when i was missing all the forms i needed to sell him my old car(when i bought the new one)Colonial is the best toyota dealership Ive dealt with, and does a great job breaking that stereotype of dealerships being filled with shady con men. 10/10

I came in for a service visit. Staff was courteous and professional. The facility and waiting are was clean. The service was fast and was done before I knew it.

Service was quick and did only what was needed. Didn’t add unnecessary repairs just to make money.

Good place to service, sometimes they forgot perform certain things

Good service and economical service rate. Should and Can improve turn around time for service.

I go to Toyota due to the great customer service from Lenny! Youre lucky to have him!

Beautiful. Very clean. Services are wonderful.

Service staff was very friendly and helpful.

Great staff and service! Lauren is awesome to deal with.

Great customer service. Always a quick process and I never have any issues. They dont seem to change as much as other places and they sometimes throw in a car wash which is a nice perk. Ill definitely be giving them my business more often.

Great customer service. easy to make appointments. Clean and comfortable waiting area. The staff is so very nice and reasonably affordable service costs.

Toyota colonial on the Boston post rd Im Milford. Have always treated me nicely & my car runs like a top. So no complaints here.

Service with a smile

Bad customer service..I booked an appointment and when I came to it the receptionist said you’re supposed to wait two hours because we mistakenly made this appointment. I feel disappointed of what happened.

Best cars n deals everDave fBest salesman ever

Attitude of the staff was really bad today, not sure if all customers service is the same, unsure if service that is supposed to get done gets done, seemed as if the only interest to sell you more services than what you go in for. I am considering going somewhere else after today, very sad this my 3rd car I brought in for service more than 10 years.

Always taken on time and my car is ready before the estimated wait time!

It was alright, all dealerships are the same to me.

Great

My wife and I appreciate for the great service that we get from Colonial Toyota that we bring not only our Rav4, Camry but also our VW Rabbit. Bob Forman is the person that has been taking care of us for the past 10 years and he is a great person to deal with. Thank you Bob.

Amazing service

Best Toyota dealership service with in 50 miles

Service Department person was not friendly

Never had a bad experience at Toyota!

Average service

Good

On time

Very helpful

Great Service

Employees excellent aptitude

Very good very good.

Great service. Good services

Good service, lets hope they continue like this

I love toyota is my favorite car

The best