Very personal service! Much appreciated!

My car will be repaired...by Toyota. Very reputable dealership .

Collision Center was professional, on time and most courteous. Positive Experience.

I owe it to Jim and his staff to state how happy we are with their work and all they have done for us.I needed a bedside panel replaced on my 2017 pickup and it’s specialty work. They are aluminum certified and the work was flawless.Jim and his staff went above and beyond. I couldn’t be happier.

I was in a side impact collision on Valentines Day of this year. The other persons insurance recommended Hertrichs. I just wanted my car fixed as quickly as possible so went with their recommendation. I am extremely pleased and impressed with the entire Collision center. Jim never over-promised, but absolutely over delivered! He told me initially to expect about a month. They had my car done in exactly 3 weeks! With each call, Jim kept me updated and at ease with the process. I just picked up my car and they even had it detailed! Highly recommend Jim, and the entire team at Hertrichs Collision! Thank you all so much!

Had Excellent service and they did an Outstanding job! Great people and Great Customer Service.

They were friendly and took their time fixing my car the right way! I have all the confidence that they will take excellent care of you as they did for me. The staff was concerned the rental company would not have a car available for me. Lucky for me I did not need one. It was still very kind of them to let me know it was Firefly weekend and no cars were available for other customers. The staff called and updated me and had my car ready when they promised. I thank you all for your care and attention to detail with my car. It was unfortunate that I was T-boned and some how the insurance companies still decided I was partially responsible, thats what I get for parking at the gas pump! Have no fear, they will take good care of your car.

They are ok had to take my car back twice because it wasnt right the first time the receptionist was so nice and helpful

I had a great experience with this body shop. Five star customer service and repair all around. Repair was professionally done and car was returned cleaner than it has been in a while. My service advisor, Ben, was pleasant and knowledgeable. Top notch.

When my vehicle was backed into while in a parking spot, Hertrich Collision Center in Milford was able to assist me with coordinating with a rental company while they fixed my bumper and worked seamlessly with the insurance companies. My car was returned looking amazing! I am very pleased with my experience.

Mr. Hatfield is a very thorough estimator. The receptionist was friendly, courteous and helpful.

Excellent service from everyone at the collision center!

Leslie and Greg did a wonderful job, Making us feel like we were there only customers in the world. Thanks for doing a wonderful job and the car looks good to.

Love that place did a great job on are front bumper and headlight after a deer hit are passenger side in the front after they fixed it it dont even look like a deer hit are van at all thats how good it looks the way they fixed it

Just picked up my car so happy with repair! Thank you Jim!

Very efficient, pleasant staff, great part repair & paint in excellent condition.

Great place. Great customer service. Not pushy

Very pleased with the fast service from Hertrichs professional and friendly staff. Jeep looked brand new! I highly recommend!!

Best body shop in Delaware Customer satisfaction is the top priority!

The best

They do top quality work here 5 stars

Very nice people.

They kept in contact with me thru the whole process

Cant fix nothing dont waste your time going there

Very Professional

Their customer service sucks