Amazing! Booked a 3 hour spa experience. The neck, shoulder, and back massage did just what the description says. It left me relaxed and invigorated. The Woodward mani/pedi was 50/80 minutes of relaxation heaven. Will definitely go back. Even the quiet waiting room was relaxing enough that, after putting the phone down, I got in a power nap. Every staff member was friendly and inviting. Exactly the kind of spa I was looking for to feel pampered and relaxed.
Kayli was amazing! I had a facial done and it was wonderful. I had a lot of questions and concerns about my skin and Kayli was very knowledgeable, which I appreciated so much. She was also very concerned about my comfort and making sure I was having a good experience. I will be requesting her again.
I used to love this place ! My husband or myself and sometimes both of us at the same time used to go all the time for massages but the last couple of years, you have to make appointments weeks or months ahead of time and we just don’t have a schedule to do that. The turn around is ridiculous. They never have enough people working to handle the customers and this is very upsetting. I’d love to make this my monthly ritual again but there is never an appointment available
Maritza is amazing!! I normally don’t leave reviews for any place, but I love going here! I’ve been twice, and have had great experiences both times. All of the staff are friendly and professional. I got the “soothe and strengthen” facial both times that I have gone, because the redness on my face is killer. I left glowing and redness free all day! You also get a short massage, which is a nice touch that hasn’t been included with facials I have gotten before at other places.
I am so happy that I have this place a chance. When I walk in, I temporarily escape the hustle and bustle of life.
I had the most wonderful experience at The Woodhouse Day Spa. The girls there are so kind and they just spoiled me and made me feel so pampered. Lindsey gave me the best pedicure of my life! Also, I was surprised and thrilled at the selection of robes for customers of all sizes. Thank you for being size inclusive!
I absolutely love this place! The quiet room with a cup of tea before my massage was a wonderful touch! Would love a membership to just come sit in the quiet room 💗💗
WOW!! Best Message I have had - EVER!!. Brian was my massage therapist and he was so amazing & professional. I feel completely relaxed from my head to my toes... Brian was actually able to fix a few problems I have been having in my neck and back. The staff was Top Notch & amazing as well. I was honestly treated like a queen. I will 100% be going back and asking for Brian. THANK YOU WOODHOUSE! If I could give 10 Stars I would.
Everything about this day spa was absolutely top notch - From walking into the lobby, the spa concierge, the ladies locker room, the quiet room, the treatment room, but most of all was my wonderful and knowledgeable esthetician, Kayli!!! She was so attentive to all of my concerns and needs and made me feel right at home. My skin feels and looks AMAZING!!! Kayli gave me the best facial treatment I have ever received. I have found my new spa home and esthetician! Kayli is the skin queen! I will definitely be coming back every month.
A wonderful experience for me! I had a stone massage with Rosie and pedicure with Melissa. Both were kind and gentle with me and I appreciate their taking my underlying health issues into account when serving me. I will definitely go back!
Maritza did my facial, it was amazing!!Great service and products!
The atmosphere at Woodhouse is calm and peaceful. Professional Staff and amazing service!
Second time here. First time I had a 50 min couple massage witch was really nice. I had Lucy and she did a great job with pressure and areas that I needed worked on. This second time I had Lucy again but for a 2 hr massage. This time she went above and beyond with all of my areas that needed attention. You know it’s good when you catch yourself snoring. I highly recommend Lucy and Woodhouse Spa.
Terrible experience. Go to Lubbock location(:
Absolutely loved coming here! They provide a robe and sandals if you need it. They keep everything clean. I got a facial and it was so relaxing. Great service and products. I will be coming back! The price is worth it!
Went this morning for a mani/pedi with Lindsey. Couldn’t have asked for anyone better! Super sweet and professional. Amazing experience and would definitely recommend asking for her! Thank you Woodhouse spa and thank you Lindsey!
I will not be returning! They do not stand by there word!
Nothing short of AMAZING! I booked the 50 minute Therapeutic Stone Massage, and my expectations were exceeded! The staff was very professional and kind, always smiling and making sure I was taken care of. My massage was out of this world. Rosie did such a great job, from making sure I was comfortable to the massage itself. I couldn’t have asked for better! Definitely booking again soon!
I think I just found my favorite place to come treat myself. Such a relaxing atmosphere as soon as you enter the building. From the aromatherapy to the music. The place is clean and comfortable.
I have never had a bad service here! Nothing but quality, from the staff, the products, the atmosphere, and the owner. I also cant think of a better gift for others than a gift card!
By far the best day spa. The staff is so professional and friendly. The spa is clean and peaceful. Ive been several times and I havent had a bad experience yet.
Had an organic facial on Saturday. Was my first facial ever, it was so relaxing. Will be back
Very relaxing place. Great pedicure. My 4th grade students gave me a gift card to this place and I had never been. What a treat!!! I loved every second of my service. Highly recommend!!
I came here for a massage recently. I had high expectations because of the reviews I have read as well as what I had heard from other people. I was really disappointed. I got a Swedish massage. I told the masseuse that I wanted medium pressure. I have never had my body massaged so hard in my life. I felt like I was being tenderized. The masseuse also asked some of the same questions that I had just answered on the questionnaire, which was annoying. Overall, I found this place not worth the money. I’ve had better massages at Massage Envy for about half the price. I would not recommend going here.
Great experience, a very relaxing environment. Loved the atmosphere.
Woodhouse Midland was a wonderful experience. From booking over the phone, to entering the quiet room, then to receive the best massage ever from Sylena Prince! Start to finish was amazing. It was worth my 2hr drive and I can’t wait to return.
I loved Julie and my whole experience at Woodhouse. Ill definitely be visiting again for other services and will request Julie. They even sent me a sweet thank you note for coming in. Very thoughtful.
Oh my word!! That was the best massage ever. Bryan relieved knots I didnt even know I had.
Lucy is an angel!! Definitely going to be booking with Lucy again SOON!!
My experience with Woodhouse spa was excellent. The was friendly, welcoming, and courteous. Julia was a very skilled masseuse. i will definitely go again.
I was rewarded with the 1/2 day at the spa, the people there are just amazing. Everyone is helpful, so tuned into your needs that its like you went on an amazing trip that feels like its too good to be true. It is such a clean and happy place. It was just so exhilarating I just couldnt believe I was given this by my daughters. I have gone for pedicures and that also is just so relaxing and they do such a beautiful job, it looked like I had just had it done 2 weeks later. I go every chance I get, I love going here for an amazing treatment no matter what I choose. I recommend it to everyone if you want to feel very special and rewarded.
My first massage experience could not have been better! The masseuse was extremely nice and put me at ease, as I told her it was my 1st time. The massage itself was relaxing and an overall great experience. I will certainly return for another and would recommend The Woodhouse Day Spa to anyone in search of a Spa in the Midland/Odessa area!
Samantha and Selena did a wonderful job on our massages! Very clean and safe atmosphere. Can’t wait to be back!!
I had an awesome 80 min massage.. Lucy was great!! Will be going back!
I absolutely adore Woodhouse, behind those brown wooden doors is an absolute relaxation paradise. Ive had facials mostly and the hydrafacial is amazing. Seeing the gunk that comes out of your face is especially satisfying. Also their estheticians pay special attention and customize add ons, for instance I had large nose/chin pores so she did a light chemical peel with acid on those areas and I had noticeably cleaner less noticeable pores. Loved it! Also the sitting room is something out of Vogue magazine and the complimentary tea and warm blankets are so comforting after a long work from home day with the kids. I love Woodhouse so much! The boutique is amazing too.
I am so IMPRESSED!!!!!! My last experience in a spa was a very upscale spa in the Dallas area. This was RIGHT THERE WITH IT!!!! Beautiful establishment. EXCELLENT services. I cannot say enough good things about Woodhouse. I will be making sure to make this a monthly experience. I couldnt be happier
I had an appointment with Summer the massage therapist for 50 min a back, neck and shoulder massage which was confirmed with me the day of my booking and the when I check in. And received a 1 hr. Full body massage. So be needless to say I received something I didn’t ask for and results from massage was not satisfactory, because no focus was made where I needed most. So FYI y’all confirm with whom ever is doing your service what your actually there for.
Great massage with Selena!! She’s amazing, love the atmosphere there.
Went in for a deep tissue massage with Summer. Instead all I got was it seems like just oil rubbed on my arms and legs. I have sceduled my massage 2 weeks in advance so I was excited for my appointment to be very disappointed. I left more stressed then when I walked in. The robes they give you smelled like mildew .Very disappointed.
I had a pedicure for the 1st time here and was very pleased. I will be coming back.
I have never had such great service! The atmosphere was so relaxing and the massage was customized to my preferences! It truly was like a vacation away from home! I highly recommend this spa for anyone! They are wonderful!
Very nice experience. Will definitely go back.
Have used Woodhouse several times for massages, but will never be back after todays incident. When I first arrived there was a gentleman in the locker room that could not open his locker and had to have the manager unlock it. Then after my 80 minute massage I returned to the locker room and now could not open my locker. Once the manager opened the locker I retrieved my clothes, which I noticed had shifted including my underwear falling out of my pants. Then when I put my pants on I found my wallet was in the incorrect pocket, which has never changed in over 30 years. I did not noticed any cash had been removed, but will be canceling my credit cards.
Shannon is fantastic for all facial needs. She’s very knowledgeable. And wants to teach you and help you. She’s extremely professional. I’m so thankful for Shannon!
We booked a facial here about a week ago, we arrived at the time we booked it and they said their computers were wiped and they couldn’t do anything about it. They didn’t offer an alternative or anything, acted very poorly. For the reputation I’m highly disappointed.
Purchased a $275 gift card here, went to return it 3 days later and I was told that there was nothing I could do. I even said heck keep $50 of it still, consider it a restocking fee, just at least give me $225 back. Seems like a pretty fair compromise, you’d still make $50 for doing nothing. But why be satisfied with $50 when they can screw you out of the full $275? The matter is more about principal anyways, which their principles are lacking. Would not support this business.
First of all the place is clean and quiet and designed to relax! I had a Swedish massage by Teresa. It was a full hour of one of the best massages I have ever had. She did work a little deeper in the areas that needed it but not so much to make me sore the next day.The staff were all very nice and welcoming.I loved it so much I rescheduled to have one every two weeks for a while until she can get my stress out of my shoulders. then I will go to once a month. Well maybe I might have to stay at two weeks for a long time!!! LOL
My experience here was AMAZING. EVERYBODY that works here wants to make sure you enjoy your treatment. I cant wait to go back.
Very Relaxing. Amazing Staff. Highly Recommend!! A+
My therapist has her cell phone in the room while I was receiving a massage. Safety and professionalism did not seem of importance to my therapist. Informed staff when checking out, but didn’t seem too offended that this had happened. We do not plan to return to this location unfortunately.
The reason for my visit was that I have some lower back/nerve pain. There is a massage for every need. The place is beautiful, clean, warm and inviting. The service is Excellent!!I will go again. I suggest this location for an enjoyable experience.
I have had three facials at the Woodhouse. They were all very good, but I felt like one of the esthesticians was extremely pushy about purchasing products. I know all salons and spas do this, and Ive dealt with it in several different cities, but this was the worst I have ever encountered. Basically, all of this money you are spending today on your facial is a total waste if you dont buy an entire line of extremely expensive products. I quit going there for a long time because it made me so mad.
My sweet husband got me a sap day for my valentines day gift. I called and set up a day and showed up earlier then they said. They took me right back and set me up to the relaxing room, and were very nice. Right at the time of my appointment they came and got me. I had 3 apt at each hour. My last was my pedicure, which started late. They came and got me, apologized for the wait and were very professional about it. Even though they had to work late to finish my pedicure, they were still very nice and making sure I was happy with everything. Loved it and cant wait to go back, hopefully with the hubby next time! :)
Purchased a massage as a gift for my husband. He was to have received the Swedish, relaxing massage. He had the therapist, Lucy. He was not pleased. He was in pain afterward.He didn’t even receive a glass of water afterward. Extremely disappointed.
I love this place, the employees are competent and kind, they do a fabulous job. My manicure always last 3+ weeks. They take their time and do it right.
The experience was Great!!! It took a while to finally schedule a time to go, cant wait for the next one!
My husband and I had the duet massage! Both of the Masseuses were great! Well be going back soon.
Mercedes has a terrible attitude. I don’t understand why anyone would treat a customer so rudely. The spa couldn’t provide nearly any services. If you buy a package they will try to split you on different days and won’t let you use packages on weekends. I am confident your spa lost a high paying customer. Very poor customer service.
Ive never experienced a more peaceful massage. Cindy was wonderful! I will be going again and referring others.
This was the first time I ever had a massage.I really enjoyed my visit. The atmosphere was so calming and the massage was wonderful. I felt truly pampered. Hope to go again...
I went there a couple weeks ago and left in so much pain and wasn’t very pleased with my therapist Lucy. This was my first time going so I let the ladys up at the front know I was not happy with my service at all that day. I also have a friend that is the manager there so she asked me to please come back and try another therapist. So I went back today 1-26-19 and they set me up with Bethany. Oh my goodness she was the best she listened to my request from the beginning and made sure to communicate with me throughout my session I was very pleased with the whole service and the way the customer service up front was handeled. So please ask for Bethany you won’t be disappointed.
This is a very well run spa comparable (on a smaller scale) to those in Houston and Las Vegas. Very professional and I had one of the best massages in years! Jennifer is extremely qualified and would recommend her wholeheartedly.
My wife got me a gift card for a massage here. The place is really clean and nice. Schedule a deep tissue massage nd got a really poor rub down. Don’t recommend coming here for a deep tissue massage. Called them back and was told I would get a discount on my next massage... SMH..
Ahhh, it was so nice.Im looking forward to my next experience. That will be one of my favorite things to look forward to.Every lady needs to be pampered and you guys know how to do the pampering. Thank you for all the details that make the difference.
Very relaxing and gorgeous
I have been here several times. Every treatment Ive had have been wonderful. The quiet room is my absolute favorite part.
As soon as I walked into The Woodhouse Day Spa I felt relaxed. Going here was the best way to end my hard-working day. If I could I would take advantage of the services every day. The staff was very inviting and friendly!
I have been to this spa on two occasions for a pedicure. Both visits I was not very impressed with the service.On my first visit the lady who was doing my pedicure was having an emotional breakdown and badgered me about how hard her life is because she isnt white like me. This made me feel incredibly uncomfortable.I decided to give this spa another chance as I understand people have good and bad days. On my second visit the lady performing my pedicure cut my toe and it was very sore for several days. I tried to all the management but was not able to connect with a manager to tell them about my experience. I will not be returning to this spa and I would not recommend to anyone.
I always go with my daughter for massages, usually once or twice a month. We have always been VERY pleased with service, the attitude of everyone who works there, and made to feel very comfortable while were there.
The atmosphere and customer service is top-notch. The entire place oozes with relaxation and calm. The services were wonderful. I received a facial, massage, and pedicure. My massage wasnt the greatest, but it was sufficient. Facial was wonderful (although, I dont enjoy feeling like Im receiving a sales pitch during a facial). Im sure this is the policy of the spa, and maybe even part of their training, but Im there for a service, not a sales pitch. The facial was the best Ive ever received and included a foot and hand massage. My pedicure was great...comfortable heated chair, a blanket, and relaxing atmosphere. A true SPA EXPERIENCE! The customer service was absolutely perfect. From the moment I walked in, someone was tending to me. I loved the experience. The facilities are beautiful and luxury. But even when offered hot tea (which was AMAZING), I was informed they also sell the tea. If I like something enough to buy it, Ill ask for it. This is my issue with most spas. I will return to Woodhouse and Ive even recommended it to several friends. I love it. I just hope the sales pitch is toned down or done away with.
Great massage from Bryan. He was able to work out some kinks and stress. Always do the 80 minute massage.
I recieved a gift card to Woodhouse in December, and I had been wanting to use it, because I am moving to another continent I decided now was the best time as I will be in the airport and on planes for several hours.I had never been, but have talked with many people who said take advantage of the quiet room. I went an hour early🤪 got checked in, filled out my paperwork and just sat. Sitting in a quiet and peaceful area with refreshments is so underrated. The girl who helped at the beginning of the visit and checked me out was helpful, quiet, calm and had a peaceful air. I appreciate this, because new things like new places can be overwhelming and a lot of people in our area arent willing to go the extra mile to help, so clients end up missing out on things or guessing their way through.I had a 50min hot oil/stone massage. It was great, its intended to be relaxing and light to moderate pressure. I tend to be more of one that prefers more pressure, but this experience was great. The room, the music, the experience was all excellent. I wish I could remember the masseuses name. But anyways she was excellent.At the end I went back to the quiet room drank an excellent cup of hibiscus tea and just sat. My body was so relaxed and the environment stayed heavenly. I then finished my trip with a hor shower changed and checked out.My checkout process was messed up because I was using teo giftcards, but again, the staff was extremely patient kind and redeemed both. This was the best experience I have had getting a massage. I highly suggest anyone and everyone to go here. You will not be disappointed.
Amazing service. Excellence in all areas.
It was just a really relaxing experience. I mean relaxing. I had a facial, massage and pedicure. The place was clean, staff friendly and just awesome.
Woodhouse Day Spa is by far one of my favorite places to go when I want an escape in town. Ive had various massages and facials and have never walked away disappointed.
Woodhouse Hydrafacial was an awesome treat for me. My skin looked and felt amazing afterward. I will definitely be going back to this little gem in Midland!
Ive only been one other time with a gift certificate from my daughter. Massage and mani/pedi were great. This time I did the full facial wax and pedicure. Ive told several people the Elizabeth gave the best pedi Ive ever had. The waxing was not so great. I came home and ended up having to have lip and eyebrow redone. Lots of missed places. It was my first full facial and although technician was pleasant, she did not do the entire face, so when you look in a well lit area, you can tell. Probably wouldnt recommend this to anyone. Suggestion, I know you are going for an ambiance, with the dim lights, the waxing rooms need better light.
I really enjoy going to the Woodhouse Spa. Im able to relax and I love all the massages and facials that Ive had. I cant wait to try all that they have to offer!
The atmosphere is amazing and the staff are very attentive. It was very relaxing and well worth the visit. Its like youre not in Midland TX at all. The hot arnica soak willand Swedish massage will chase all your troubles away!
Absolutely beautiful place ! Atmosphere is amazing. Have had the best experiences ever
This place is awful! My sister, mom, and I had booked three spa packages (included facial, massage, pedicures) and were planning of some family girl relaxing for my moms 60th birthday. I was traveling to Midland solely for this appointment. My sister booked everything July 13 for our September 5 appointment. My sister calls today, 9/4 because she hasnt gotten a confirmation call that is Woodhouses usual protocol only to discover that they NEVER BOOKED our packages on their end. Of course they showed where her credit card was holding something from July 13 in reference to September 5-but no actual bookings we made in the system. You would think that was the worst of it. They quickly got the manager in touch with my sister who seemed like she was trying to recoup her business. She tells my sister that they cant provide any services until 3:30, and even then they couldnt do massages but could provide body wraps instead. So we begrudgingly agreed. When she called to confirm this she was informed that since we wouldnt be starting until 3:30 that we cant have three services because they close at 6 and that they couldnt provide the body wraps now either. Then why were we just told otherwise?!? At this point my sister is waiting on a return call from the manager who never ends up calling back for hours so my sister just had to call again. Ultimately I traveled to Midland to not be able to celebrate my mom like we had planned. We will not be going to any kind of appointments here. Absolutely shocked that this location is representing Woodhouse spas as I have made multiple trips to others. Needless to say my mom and sister will now be traveling to me sometime in the future months to celebrate my moms birthday like we had planned.
Great soothing place, very professional, very clean, staff is awesome.
Amazing organic facial. Worth it!
They are decent for this small town
Thanks I needed that n superb staff
The people that work here are possibly the rudest I’ve ever dealt with. Wouldn’t recommend based on customer service.
Quiet.Tranquil. Blissful escape worth every penny!
All expectations were not explained and was not able to get service when I arrived for my appointment.
Only place I will go in Midland to get a manicure and pedicure!
Very good experience.
The massage was excellent
Massage envy!!