Is there any way to hire trained workers? Zero customer service, rude employees, makes me not to want come back. Older lady with blond hair and short haircut, won’t say hello or bye, sitting with sour face and snapping at you when asked simple questions. The male worker is not much better. Need new stuff.
Employees are always so rude! They hate their lives and it shows.
One of the customer service lady was very rude to me!
Using their ASK USPS number to track my package only tells me that my package was forwarded to another location today at around 1000am but does not say where or why. If someone truly did try to deliver our package I would have seen it because Im literally sitting next to my front door. There is no option to speak with a real customer service representative and when I call the actual USPS office I get an immediate busy tone. Thanks for scamming me out of my money and losing my package USPS. Cant be held accountable or do your job if you dont answer the phone, right?
This is the first post office I have ever gone to where I didnt leave frustrated and upset. The people behind the counter were very helpful and efficient. There was a small line but they kept it moving. Good job.
They do not do passports, even tho the site says they do and so does the window. Then they recommend going other places and, unless those websites are incorrect as well, have given me bad information on them as well. FML Midland and USPS....WTH???
If there was a negative rating i would give it to them, just recently my wife was waiting for something she order online, she received the notification that it got delivered, but when checking the mailbox NOTHING.... just today 4/18/20 i was expecting something delivered, just like her i received the email that my product got delivered, i just checked, and nothing, hows USPS going to resolve these problem???
Need to hire people with good attitude for the front desk. She seems to be rude all the time
Ive been using this post office for over 7 years now. I have always found the staff to be very helpful and as calm and professional as they can given the long lines. Ive never encountered any problems with either the level of service or the employees.
I use this Post Office several times a week. I have never had a bad experience and have always been treated with courtesy. You get what you give. Ive seen attitude and impatience walk in the door and then try to blame it on the Postal Workers behind the counter. These people work very hard and do a great job!
Most post offices will tape your package for you. I didnt mind having to tape it while waiting for him to calculate postage. He didnt even allow that! He moved the tape away from me & told me to go over there so he could help the people behind me. Then he gave me back my letter & said, thats going to need another stamp. I asked, The diffence is worth an entire stamp? He got mad, grabbed my letter & weighed it. The difference was .21. I was not rude to him at all. I did nothing to deserve such treatment.
This young black lady is not patient enough
Staff have habit bad attitude. Every single time I visited, they are rude to customer from youngest to oldest. Only use this postal office if you dont wanna use any other carriers.
Older hispanic lady with a lot of makeup was by far the most rude person I have encountered. Was looking to pick up a package that failed to deliver to my house and she would not even check...although I continuously told her that I was notified of it being at that location. AWFUL!
The people that operate this post office are always extremely rude. Everytime that I come in to do something not only are they rude to me, but to others as well. They act like customers are an inconvenience to them. It is sad that we don’t get to choose our post office. Due to the location of our address, we have to use this one.
Fast good customer service friendly staff very helpful
Went in to mail a package and the lady who helped me, was uderly rude and when I asked a question on putting in a label she had a smart ass remark. I never had a problem with this location, just hope she has a better day.
This place is an absolute joke. Ask for a piece of clear tape to secure the opening and she informed me that if I needed tape I would have to buy it myself. Asked if she could help me or tell me what package I could use because the box I used “I couldn’t use” according to her. She told me “No, you’ll have to figure it out yourself. I have never in my life seen someone who works with the public so unwilling to help a customer.
Not helpful at all. I hadnt mailed a box in awhile and wasnt sure what to do and I was pretty much on my own. The post office guy was condescending and rude.
Nice, professional and knowledgeable staff. Like most post office locations are understaffed but doing the best they can.
I brought my two young children with me to mail some packages and of course there was a long line and my children, like most children, do not always stay right by my side. They were walking around the post office looking at the cards and gift cards. When I get to the clerk another clerks yells at me from across the post office telling me my children cannot touch anything. They werent harming anything! She was very rude and not understanding at all of those who have to bring thier children with them to the post office.
Slow and always having problems with packages
They have lost my package and trying to get ahold of anyone on the phone is next to impossible. I am currently on hold and are being told the current wait time is over and HOUR. Really that is ridiculous.
Are mail lady left everyones mail on top the mailbox and sometimes she will put are mail in other peoples mail box thats are bills and someone else is getting it this is bull
The most worthless place on the planet. All of these places should be shutdown. If youre lazy AF and want a job apply here.
Zero stars 5 calls later and still got no customer service the only way to talk to someone is to get in their face!!!
Isabell was rude. I had one shipping question and before I could ask she cut me off with a can you hold!?
Hard working, often understaffed, mail clerks do a great job!
Every time i use this post office my mail alway get lost worst post office ever
Called several times on a Saturday, after ten a.m., no answer.
Very slow service
They do not answer the phone and make you wait for hours ... terrible attention.