I spent $14 on a car wash and they have no brushes to clean my rims. Wish I would have known this before purchasing the wash. Maybe the two people who stand around should be explaining this. What a rip off! They also do not towel dry your car even though the dryers are not working right.. Ive seen 4cusomters already towel drying their cars. I would expect the workers to give some level of service for these high prices.
If you would actually like your car cleaned I would not go here.I did the best one you could do and my car is still as dirty as it was prior.
Amazing service the worker Sayane Correa. Is one of the the most nice and respectful workers there he help me with how to use the stuff and told me the best things for my car . He is a great worker .
Unlimited vacuum use with car wash. Monthly rates are 25 or 30 bucks for the month for unlimited use. Also is setup for autopay. They have a room to wash your pet and also for a buck can run your floor mats thru a machine that cleans and dries them.
The car wash is pretty decent, definitely recommend having a chamois to wipe your vehicle off with. The facility is definitely a go back to, nice and well maintained.
Great place to wash your car. Reasonable prices. Free vacuuming.
This place is great to get your car washed. They have free strong vacuums with purchase of a wash. In addition, they have a matt wash machine, and also a pet wash station. The car wash itself does an excellent job on your car and leaves it sparkling clean. Highly recommend for your cars next bath!
For the subscription price this service is pretty good. The only downfall is that it doesnt dry the cars off enough.When they first opened, everything from beginning to end was fabulous. Lately, I leave there with a more than average wet car and I spend more than average time drying it off manually.Staff is super friendly and they have a good sense of humor.For the price, the service is very good.
Pretty good car wash. Ive noticed since it opened the vacuums are working less and less. Hopefully they address it. Car wash 5 stars
Bought a car wash. The wheels on the passenger side did not come clean. Second time this has happened. Talked to the attendant who offered me a rag. They said they dont have a spray gun to hit these bad areas. Went thru a second time and still had to wipe the wheels as only the outer rim edge was clean the rest was streaked. Drivers side was clean so maybe it is just a misalignment on the passenger side both front and rear. The attendant had the attitude of oh well.
Clean place and free vacuuming when you get a car washed..Awesome !
Brusters car The Works is a great cost for the vehicle for the car wash. I prefer this wash to others offered. Staff very courteous and efficient. Love the $5 off coupon I got to use today. Definitely will go back again.
Pretty good, sometimes the tire shine doesnt get on the tires but thats it
It does a pretty good job on washing your car cant say that I was totally satisfied but I wasnt unhappy either there was just a couple spots that I had to get off when I got home but all in all it was worth the money.
Its faster than Elliot, and slightly less cost, but they dont vacuum or do inside windows. Also, doesnt totally dry the car so tiny water spots remain. Still, a nice wash/wax.
Got the ultimate wash car $11.00 car came out as dirty as it went in. Front bumper still covered in cicadas. Didnt even get them off the windshield. Very disappointed.
I used the dog wash absolutely love it
Like the set up. Quick car wash.
Always love going here the kids love it. Have never had an issue and get free vacuum service if you go through the carwash
Love Brusters and the staff. Have 3 vehicles and 3 fast passes and we love the convenience of unlimited washes. Also, the staff is great when we need to fill grill propane tank.
Always clean place and staff is friendly and 2 dollars for as long as you want to take to sweep out you car is awesome. Also a pet wash room at excellant price. I only gave 4 due to never using the car wash.
Waiting in line. Guy is working on the gate. Nobody getting a car wash and he didn’t even tell us how long it might be. Don’t know if nobody else came in or what but seriously bad experience.
Very clean setup, price for a decent wash actually seems like its worth the price with Brusters. Friendly and helpful staff, and you cant beat the free vacuums, that ACTUALLY WORK! Head over to Brusters if you dont want ripped off.
Always very very professional there Love the vac never ever have a problem I live very close to AK Steel Armco whatever you want to call it nowadays and you never know what they are throwing in the air they want you to go to Elliot but Everytime You Go a guy from Northern Kentucky has to come out so I just pay for the monthly premium price and Busters I love it
The business is great, only one employee gave me the wrong instructions. I have never had to hold my foot on the break for long. I believe he tried to rush me through, which shut the carwash down. Lucky someone else scanned the barcode and I was able to get a second chance of the top wash that I paid for.
I cringe every time Ive been here the past couple months. Had wash shut down in middle three times. Always something not operating as it should. Vacuums are fantastic. Get monthly service at youre own risk.
Excelent customer service
I love Brusters. I have a fast pass and getting the car washed has never been easier and it does a great job!
Vacuum hoses are jammed and wash leaves streaks on the car.
I use the doggie wash. Its awesome. Best way to bath a 98.6lb dog
The employee in the office was very nice & the guy helping in the line for car wash was super helpful
Quick and easy even when busy. Attendant at kiosk friendly and helpful. Great carwash!
Liked the free vacuum ...not a big fan of the pricing ...this is Middletown..attendants very knowledgeable
Never seen so much water used to wash a vehicle.❤💯👍
Nice place to get a car wash
If I could give no stars I would. This is the 2nd time Ive had horrible service from the Middletown car wash. They say that they cant spray your rims, because they cant touch your car. After a phone call to corporate office they are allowed to spray your vehicle, just not touch it. On top of it their attitude is completely negative, no customer service skills. Save your money and choose another car wash.
Very professional and helpful.
They do great work and very nice people
We just used the dog bath with this visit. Very nice! Reasonable price! We were able to bathe two noxious-smelling mutts for les than 10 dollars! The employee sanitizes everything between each k9. It’s like a little car wash for your dog. So much easier than trying to jam Hershey into your walk in shower. Very nice experience.
I got the cheapest car wash just to try this place out and it was actually really decent after you wash your car you get to sweep it out for free or just pay $2 this place is a steal
BEWARE this place will scratch your car all up and the manager wont do anything about it!! While getting a car wash at their other location I heard grinding and beating noise and immediately went to check my 2020 car out after it was done, and it was scratched in numerous places with swirl marks and deep scratches that were not there before. The mgr tried say my car was all scratched up before and showed me pictures of areas that werent scratched and was glare from their camera and salt from the roads. If you want to ruin your cars finish then this is the place to come!!
Raised their prices during a time of hardship for a lot of people, maybe not the best idea. $6 for a base wash was good, they’ve moved it up to $8 which makes it less desirable. Especially considering all the other options in the area. Employees who guide you through the start of the wash don’t seem like they even pay attention or care half the time. Still a nice facility, worth going if you can justify the prices
Excellent wash, staff helpful
Busy but worth the wait, car is shining like new
Vacuums barely work.
Great car wash just dont go on a nice hot day they be super busy
Great carwash with unlimited free vacuuming with purchase.
Great car wash and my truck looked awesome.
I always leave with more scratches and seems to always leave dirt on my vehicle. Also confused why the board says free vacuum and the vacuum says $2
They dont respect when they do damage to peoples cars and pay them for the damage even though you are a repeating customer I was riding with my remote
I like the pet wash. So convenient for my giant schnauzer on winter season.
As good as any other top tier carwashes
Best car wash ever
The $30.00 unlimited wash deal is excellent
Always a good experience car looks great after the wash
Love this. Has everything. Pet wash and all
Great place to clean yo car
They do everything except lick your rearview mirrors. They were very adamant about not doing that.
The wax prevents you from cleaning windows. Tire shine is non- existent
Good car wash. Will go there again.
Nice place to get your vehicle cleaned up!!!
Pretty good car wash over all. I have 4 vehicles on the monthly plan. It’s frustrating that they have employees standing around and yet 9 out of 10 times I go the vacuums are clogged. It would be nice if someone walked the vacuum line every 20 minutes to clear the junk out of the nozzles. I end up having to go inside to find someone with the long pliers. This is a hassle and something I shouldn’t have to do.
Great sport great help great service and a clean car!
Best car wash around
Go for the top end package. You will be pleased with the results. My car sits outside. For our current season, I want some wax protection. Top package includes.in part, a hot wax protection. Weather conditions varying, it can last up to a month
We have been to this car wash many time but today may be the last. The young man that helped us pay for the wash was very pleasant, but as we were pulling into the car wash we did not see anyone so we pulled up like you normally would in a car wash.This young man standing behind one of the signs and gives us a really angry look and holds up on finger for us to stop. My husband couldnt see him because he was still behind the sign, so he forcefully waves one finger at us as he walks angrily from behind the sign. He blows off some bubbles with his leaf blower. He walks over and motions us to pull forward as he is still looking at us with anger on his face. Seriously if you hate your job that much, please find a job you like.
Trying getting my propane refilled they told me to pull around and the would get it but no one came to help me after 10 minutes I left very disappointed!
Makes my truck shine like new
Vacuums seem to be easy to clog.
Awesome place, love the dog washes
This is the only car wash I go to. The wash is powerful! It took off my embulom once, so please watch out for that. They door offer wrapps to protect your cars embuloms.Happy customer!
It was great! I have fast pass..but seem to always guide my car in wrong😉..but I always ask..and any of the workers are so great to assist Me!
My favorite carwash center in Middletown Ohio.
Great bang for your buck
Great carwash!!
Very nice
We went there to get the reverse osmosis water from their machine. Tastes just like tap water. This is at the Middletown location. went to the one in Centerville and it was reverse osmosis water and tasted fine. You need to be consistent and up your game if youre going to sell reverse osmosis water and advertise it as such. You need to do this at every location. we will not return to the one in Middletown to get our water.
Very good wash for the money.
Good place to get your car cleaned at an affordable price.
We love this car wash so much that we purchased two monthly passes for limitless washes. Worth every penny!
I like the fact of having a free vaccuum service after or before a wash or just a $2 unlimited time vacuum service if you dont want a wash.
So nice to have a free carwash for giving Thursday for grandparents day! Thank you Brusters!!!
Brusters is the best car wash ever. It actually washes and dries your car completely! The people there are super friendly and helpful. Inexpensive propane too. I would rate them at 6 if it went that high.
Its always great. Have the monthly on 2 cars. The staff is awesome....
Brusters Car Wash is currently my go-to car wash! Excellent quality, friendly staff, and very quick service. You can either pay per visit or you can get a hold of a monthly pass, which is honestly worth every penny. Vacuums are located out front and pets are welcome! Stop by and check out the pricing, not sure if itll be accurate by the time you read this review.
The Best Car wash ever.
Love this car wash!!
Love their monthly plan
Great! Thanks so much!
Easy great service, reasonable
Car wash is good, vacuum is free with wash but dont work well on a busy weekend. Best to go during the week. The staff outside are amazing with great customer service
Doesnt get car as clean as other similar car washes.
Great place to wash your vehicle! The staff are friendly and helpful. I love the unlimited monthly plans, they save me a ton of money each month!
Amazing car wash. Best in town easily. I went in for a quick wash just to clean off some light dirt so I chose the least expensive one for $6. Cool experience that drives the car through for you. For the next few days I kept admiring how amazing my car still looks after that wash, astounded that even the snow we had hasnt affected it. Here it is the fifth day after the wash, I come out this morning and notice the rain we had all beaded up all over my car, indicating they used some type of wax to protect the car, even days after the initial wash. To include something subtle like this even on the lowest priced wash is awesome. They have definitely earned my business and Ill be back. Recommending to all of my friends as well!
Good setup. Washed my car very good
Decent wash, cars put in line to close for my comfort.
My favorite car wash ever.
Best car wash Ive been to and I LOVE the doggy wash station. My dog hates being washed so taking him there is the only way I can get him clean without having to pay for a groomer and its way more cost effective than buying all the soap and conditioner myself!
Used the dog wash. Seems like it worked well. Just not as sudsy as you get at home. Go straight to the flea shampoo and dont wet them down first. It will save you a few bucks.