Great job! I had tires rotated and balanced while staying in my car. I would recommend them for your tire service.
Really helpful group of gents in their got attended with an emergency flat the guy didn’t try to sell me a tire he patched it up and I was back on the road, it was really good experience, thanks again!
After being told the tires I ordered and paid for online had been discontinued, they set me up with a more expensive set of tires. That wasnt such a big deal. Websites dont always have the most up to date information. I understand that. They also replaced my lug nuts without my authorization and then proceeded to charge me for them when I returned to pick up my car. This type of service on top of them charging me to replace a tire over the winter that was supposed to be fully covered under the extra warranty that I purchased means that I likely wont be coming back to the Michigan City location any time soon. Its unfortunate because this is not the high level of customer service I have experienced at their other locations.
I cannot say enough good things about Discount Tire. I use them in the Chicago suburbs and when I was coming back from a family vacation in Michigan, we hit a pot hole and blew the tire. It was a Sunday so we waited for them to open on Monday and I came right when they opened and they took care of me right away. They were SO nice and accommodating. Jordan was great and Jason even let me know I should have my breaks looked at just in case. I cannot recommend this place enough. Even better? I have warranty on my tires which is pretty standard if you get tires replaced here. A brand new, run flat tire cost me $37. Discount Tire is hands down the best place to go.
Morgan D. Woods, III was super when I visited this Discount Tire. I was heading towards New Buffalo when my tire pressure dropped. I was 30 minutes away from my location to learn there were no tire stores there. I took a detour to Michigan City and found Discount Tire to be open on 4th of July weekend. Morgan provided kind and professional help and took care of everything for me. He put me at ease and had me, my daughter and two dogs back on the road to finish our day trip which was 300+ miles from home. I definitely recommend this store. Thank you to Morgan and the crew that got me on the road again safely!
I have gone here twice. Once on an early Tuesday morning, the other on a busy Saturday afternoon. Each time the service was fantastic and we only had to wait maybe 15-20 minutes from start to finish. The Belle Tire next door is a waste of time and will keep your car for hours. Dont waste your time, go to Discount Tire!
An unexpected stop at Discount Tire but had the same great experience. The hard working staff was professional and personable! Had us back safely on the road in a timely manner!
The manager Morgan really took care of us today and gave us a good deal on a full set of tires. Will definitely be taking my vehicles to this shop from here on out.
Efficient, clean waiting room, and finished the mounting of a new tire in 30 minutes. That was great, since we were on vacation.
On our way back to Wisconsin. These guys got us in. 4 tires on our truck in 30 minutes flat. If not less then 30 . What a fantastic team and company . They should get a 10 star rating. Best tire place Ive ever been at entirely .. thank you so much guys. The mullens
Got us in for a tire replacement pretty quickly which worked great since we are from out of town. Good customer service there.
Discount tire is great. I went to Michigan City. With. Lowww tire.3 other business aired up. Discount Tire fixed the problem. 2 screws 2 inches long. Thank you so much. Polite. Thank you
Staff was very friendly & helpful. The inside where you sit while waiting on your car is super comfortable & clean ..... I got in & out in a great timely manner. I highly recommend (GREAT PRICES) Morgan & Anthony was amazing
These guys never disappoint me; they are quick and efficient. I always try to be the first car in the morning and it works out every time. I was in by 8 and out before 9, but thats due to the excellent workers.
They were profesional and courteous. Clean facilities and it only took an hour for 2 tires and a replacement rim. I will go back again
Very fast and affordable. Super clean showroom with knowledgeable and caring staff. My salesperson Anthony Martin and his manager were amazing. Would definitely recommend and I’m a customer for life
Ended coming here to mount a new tire we purchased elsewhere (nobody had it in stock). They were very nice and we were in and out within 45 min and charged us less than everywhere else!
Terrible service first they said they didnt make or sell the tires I had (which was a lie but had no choice I was stranded) then they forgot a lug nut and then sold me rims because one of mine wouldnt balance totally untrue. I decided to travel with my new tires from discount tire and noticed a shake and pull took it to discount tire in the area because everything pointed to a unbalanced tire.The service guy said he had been doing this for 20yrs and preceded to tell me there was nothing he could do even though I purchased the insurance that was supposed to be good everywhere.I then said would you atleast look at it he said it would be atleast 3hrs or possibly Monday. I was told the insurance meant no wait and no cost if it was tire related this company is a joke.P.S. hope I make it home
Waited in the air check line for over 15 minutes with no service. The air check tech decided he would check a client in and make the air check line wait. After 10 minutes another tech came out to assist the line of cars in the check in lane. Would not recommend. Shouldve been a quick less than 5 minutes visit.
Just went in for a tire rotation and wheel balance excellent service very quick pleased with this company
I have been a customer for over 20 years and this location is the BEST in the entire chain of stores. MORGAN provided World Class Customer Service. WOW is MORGAN special. He assisted my sister who is disabled and he takes great pride in his job. MORGAN is professional, hard working, courteous and patient. He always puts the Customer 1st. Shop with confidence at this location. You will be treated fairly. They also do phenomenal work. High quality. ASK for MORGAN he will make sure your vehicle is safe and running well. Safety is very important and that is why we come to MORGAN!
Always clean and very friendly staff
Solid service. Mike, Morgan, Tony, and the rest of the crew here are stellar and knowledgeable.The team moves quick and keeps the customer informed.
They did a great job. Very happy I dont have to worry about my tire anymore. Thanks guys.
The guys that work there are very friendly and will bend over backwards to help you.
Good customer service 👍
Had my RV tires checked. No wait, they were great.
Kind, courteous, up front and honest about what you need done and what they can do to get it done.
Tony and all of the staff gave great customer service!
Great customer service
Customer service was awesome.
I’d like to recognize Morgan. Morgan politely greeted me as soon as I walked into the establishment. Rather than send me out to collect details about my vehicle, he happily suggested to go out and get all the required information. Explained the software being used to help determine the best tire for my needs and went to the back to bring out the tires to show me the physical difference and hardness of the suggested tires and their tread. I truly believe Morgan went above and beyond to help ensure I understood everything I needed to in order to make an educated decision on what best fits my needs. He deserves to be recognized for his kindness, professionalism, knowledge, and dependability.Morgan also gave me an expected time in which my 4 new tires would be installed and be ready for pick up. Approximately 35 minutes after I left, the car was ready, beating the expected time drastically. I highly recommend this location for tires, assistance, and the personalities of the staff.Highly recommended.
Great service and excellent attention to detail.
I had a flat tire and arrived 10 minutes before their closing time. Instead of turning me away they stayed late and fixed my tire. Awesome customer service.
Very good service and very fast service. Friendly staff and very helpful.
Great customer service and honest sales men
Great service
If you need tires this is the place! Their customer service is flat out amazing, I’ve never been so satisfied, they went above and beyond to get me the right tires for the right price! They are quick, efficient just all around wonderful, especially Morgen, and Stephen they rock!
On a road trip from WI to MI. Stopped to let the kids use the bathroom, noticed I had run something over and I was losing air in my rear drivers side tires. Tires that were less than 24 hours old mind you. This location treated us right, removed the obstruction and patched promptly, all without charging us a dime!I would gladly have paid for the service, but this location treated us right and got us back on the road quickly and safely.Cheers to you guys for doing the right thing. You will have my business again if given the opportunity. My family and I thank you!!
The people who helped me were awesome! Super service!!! I was in and out in no time!!! Four new tires! About 30 minutes or so!!!
This place is great, they are very caring and the are super patient, great customer service and Super helpful. Ill never go anywhere else. I would like to give a Super THANK YOU!! to Morgan an employee of Discount tire in Michigan City where I had gone, he went above and beyond for me. I highly recommend
Excellent beyond new customer(for life, now..) expectations or doubts . Finished & in road in 20 min. All 4 tires on,problem i had was eliminated . Love it
The guys tooks great care of me. They were qyick and helpful.
Greeted right away. Staff friendly and competent and all wearing masks!
DO NOT USE THIS PLACE. TOOK MY TIRE THERE FOR SCREW IN TREAD REPAIR, GUY TOOK IT OUT OF MY CAR INTO SHOP, I WAITED OUTSIDE, HE BRINGS ME MY TIRE BACK 20 MINUTES LATER AND SAID CANT FIX IT BECAUSE LOOK, THERES A STAB ON THE SIDE WALL.......BUT I CAN SELL YOU A NEW ONE FOR $96. THEY CUT MY TIRE !!!! IM SEEKING AN ATTY, MANAGER OFFERED ME AS USED TIRE FOR FREE ..
My car was shaking from a warped rim, my tire was fine, so today I went to tire discount and I bought a new rim for my car. I pull away that tire sounds funny. The place was closed so I looked at it and it looked bigger than my other rims, I measured the rims and that new one is off 2/12 inches. I have kinda special tires, and I specially asked him. I felt and feel like a woman alone ripped off again. I’m going back in the am. Really disgusted -no stars
Great value found with wheel/rim combo
Great service and fast installation!
I had been an NTB customer but these guys are far superior. Got new Coopers at a great value and separately needed new TPMS sensors and tire repairs. All done competently, fast and low priced. Excellent service.
A shout out to Luke and the whole team for amazing service!! We were on our way cross country back to Oregon from Washington DC when our tire blew! Turns out we needed all 4 new tires! Since we were on a 7,000 mile trip spending $600 on tires was cutting it! Luke found us a great set for a price we could afford and the team put them on fast so we were back on the road! I dont know where we would be without them! Thank you! I would recommend this location to anyone!
Fast and friendly
Amazing service with no wait!
Extremely thankful for the service here. They are kind, honest, thorough, and extremely helpful. Can’t thank them enough! We walked right in and they had us out of there in 30 minutes.
Great service! Quick and fast, super friendly and made sure I left with my tire fixed one way or the other!
Awesome customer service
We had a flat fixed here recently and the service was quick and professional, plus the staff was very friendly and helpful. They definitely earned our repeat business!
Morgan was super friendly and helpful. I was in and out in about an hour. I had an appointment though. They were pretty busy and if they weren’t, it could have been faster.Nice guys and good service. Rebates too.
Logan, was phenomenal!! I will be back!! Thanks Again Logan!!!
Awesome service!
Excellent service! Morgan was very willing to help and polite. I had the tires already picked out that I wanted, which werent in stock. Morgan ordered them for me and had them installed.
All employees were very knowledgable and helpful. I was in and out with 4 new tires within an hour! Very affordable.
Super helpful staff and great communication.
The gentleman I believe his name tag said Morgan, I could be wrong, was extremely helpful and tried to help find something in my budget range and even though we ended up not getting them he was very polite and friendly and helpful the entire time.And the manager Chris is always helpful I knew him when he worked at the Benton harbor Michigan store
Best in class customer service. Absolutely the only tire place in town anyone should use.
Always friendly and answers all my questions
Great place to buy tires, helpful and friendly.
10/10 service, completed prior to estimated timeMorgan is the GOAT
I don’t think I’ve ever had a bad experience at any Discount Tire. Great customer service has made me a loyal customer.
Andrew and Morgan are awesome, as is everyone every time Ive come in. They have tires everyone else in town was backordered and they put them on right then fast. Right at closing time too, happily! Also prices are great I really shopped around .
I came in with a tire emergency about 15 minutes before they were going to close for the day. Despite the fact that they knew fixing my tire would mean staying open well past normal business hours, they proceeded to diagnose and repair my tire.They put a lot of time and effort into not only fixing a hole in the tire but also rebuilding the sensor and fixing the valve stem. FREE OF CHARGE! What?! Who does that?I dont normally post a review unless it is about an example of extraordinary service that warrants recognition of a particular employee or establishment.In this case it was both. I believe the gentlemans name was Michael. He was incredibly knowledgeable and clearly communicated what the issue with the tire was and how it would be diagnosed and repaired.Do yourself a favor and have your tires serviced at THIS location.
Fast efficient service.
The service was great and friendly would highly recommend and Morgan really helped me out
Great crew
Always good service!
The prices are fair they treat you right. My wife an i just bought a set of tires from them and they were cheaper than the local shops.
The salesman met me in the parking lot . It was really quite refreshing after years of dealing with the hassles at my local walmart . As long as they continue with excellent speedy service and caring not to damage my aluminum wheels, I will never go anywhere else .
I just so love Tony for his hard work and dedication to the job each and everyday.
, very low pressure best place Ive ever been to get tires very friendly
Best price around
These guys are pretty fast. Got 2 new tires. Took maybe 25 minutes
Absolutely awesome service! Bought set of tires and they balanced a pair off of my other car for free! Luke helped me from beginning to end!
Why are a set of 4 tires as much as a months rent or more?
Great service, prices are good depends on your tire and what brand you want. They do offer a credit card application if you are interested!
A huge thank you to Michigan City Discount Tire and their wonderful staff! On September 19th, 2019 we we on our way to an appointment when our tire went flat. We were a two parking lots away from them and it was 5:59pm. I was sure I wasn’t getting a tire tonight. They close at 6pm. I called and Morgan told me to walk on over. They waited for my husband to get there with the tire he was taking off the car which took another 10 min past their closing time. They got a new tire on my car and everyone was so nice to us. They saved my appt and my birthday(sept 20). So thank you again. You are now my one stop tire shop.
Michael was very friendly and knowledgeable. Got me and taken care right before closing and back on the road. Thanks.
As i posted before great service
My visit today was excellent Mr Morgan and staff took a lot of Stress relief off of me with my Tire Situation Mr. Morgan thank you Sincerely🤗
Best place ever,No hassle, No waiting, would go there again even if I had to drive from Edwardsberg to Michigan City.😁
Very nice people took care of me very well it was a valve stem and didnt even charge me very nice people
Very friendly and professional!
Efficient and great customer service.
Fast and prompt service, excellent experience. I love the place.
I received a rebate after accepting their offer which was nice.
Good customer service
Great place
Quick, friendly service!
Great service, quick and helpful. Get the warranty on the tires make a world of difference.