I made them sterilize the instruments. When I showed up, they took tools from a glass with blue water, not from an individual package from a sterilizing machine. I asked them to out it to sterilize.The girl who did my manicure and pedicure was nice, but she has no clue how to do nails cover. Gel polis is all over my skin and it looks like a kid did my polish just for fun. Same with my pedicure. The polish is all over the skin it doesn’t look nice and clean. I would love to submit a photo and show it to you.

Amazing place! Staff is very happy and competent and does an excellent job in every regard! Went there for his/her pedicures with callus removal, tip-add on the reflexology & callus removal for a few extra bucks it’s worth it! Great place with true artists, best to have an appointment.

You get 1 chance to make a first impression. This place wasnt great. My nails have been chipping ever since i got them painted. Day 1 now its 7 days and theyre a wreck. I cant deal. I dont want to go back after I have my nails painted. If I need to Im done with the salon. And sorry to say Alibi Im done.

She took her time to do my acrylic nails w I appreciate but the result did not meet my expectation. Shape is nice but a few Nails are pointing extremely upwards and look kind of fake when look from the side. I did not realize there... just later on when I went out and some friends told me the nails looked fake. Also got a Pedicure, was just ok.

Danielys “nailed” it 😏 Great quality work for a very good value, good vibes, very nice location. Thanks guys!!

Terrible took over 2 hours, the nail tech didn’t do anything I asked even down to the shape. Ripped out my cuticles, literally abused me. Didn’t follow any nail procedures. No bags in the pedicure chairs, no sink to wash hands. Worst experience in Miami so far. Walked out without my nails finished. 0/10It wouldn’t let me reply so in response to the owner, I would never go back not even if you paid me.

The nail technicians are amazing! This is our second time scheduling appointments and they did not disappoint. They took their time and were thorough using extremely clean tools with precision. They followed COVID safety protocols. The technicians are friendly and skilled at manicures, pedicures, and acrylic nails and designs. The atmosphere is relaxing feeling like a calm reprieve after a long week. We will definitely be coming back when we return to Miami.

Jorge was the best technician I’ve ever had in 30 years across almost 50 states. !!! My nails have never looked so good!!! Like a celebrity .The salon/ manager was professional and Covid 19 responsible and sanitized well! The pedicure technician used a sanding machine that I have never seen before that made my feet feel and look incredible!!! Money well spent, now I have to figure out how I can fly here from the Baltimore/DC area regularly to get that celebrity look on a regular !

I truly love coming here the staff is super professional and everybody is nice and easy going. The salon is also beautiful and remains clean as a whistle.

Don’t offer nail art services if you’re not good at it and you’re going to make a big deal about it. Which is what happened here. The nail tech came off rude and bothered at times, but she tried to squeeze in some conversation to brush it off. She tried to cut corners to achieve a fairly simple design I asked for, and then changed my color palette completely. My design also didn’t come out as I wanted it, but they seemed so flustered that I just wanted to get the appointment over with. She seemed to be making my nails to her taste, not mine. The girl sitting next to me was also getting nail art done and seemed to be having issues. Maybe they’re good for simple designs, but I wouldn’t get actual hand drawn nail art done here.

This isn’t my area and I was a last minute appointment. My nail Polish had peeled off and I needed a repolish quick. I called 3 different salons and ALIBI was the only one able to squeeze me in. The nail tech discovered that the last person to do my nails (not my usual) didn’t put on a base coat. I like that she took the time to explain this to me and my nails look great.

The beauty bar was decorated beautifully. They practice social distancing and operate by appointments only, which I absolutely love! Everything was very clean and pristine. My nail tech, Marielys did an amazing job on my acrylic extensions from a picture I showed her. It was my first pedicure in 3 months and Marielys worked a miracle on my feet even though I had a healing cut on my right foot (I tried to do a self pedicure at home and failed.) Every staff member spoke fluent English and that made it easier to communicate the style and services I wanted unlike some other salons/spas I’ve been to in the area.It was truly a luxurious experience! Thank you Alibi!

I just got home from getting a fantastic manicure and pedicure. The manicurist was very patient and meticulous, which made me feel really appreciated. I found the owner to be a very kind individual. I was finally courageous and spoke up for what Id like and I found that she really cared about helping me and was genuine in that. Thank you so much! Highly recommend.Not to mention, they were very clean and followed COVID protocol to a tee, which is hard to find in Miami.

I would always recommend this place. Because its main objective is to give the best customers service for its high quality products and biosecurity and chemical protection that their is exclusivity, I leave some memories of the work we you and all the beautiful people I met. Thanks for the good time shared. ♡

I’ve been living Miami since March, they are the best Nail Salon I’ve been to .. i love them, they are so nice & my nails looks beautiful.

I hosted my best friend/future sister in law a bridal shower at this location with 18 of her friends. The staff was beyond accommodating. This beautiful spa environment was perfect. We brought our own catered food, drinks, and decorations. The spa provided us with complementary champagne and decorated their spa with gorgeous fresh flowers to complement our decor. They put their own balloons for us in front of the spa so that our guests could find the event. They also put their own bridal party sashes and flowers on each of their salon chairs for us and helped us bring decorations inside. We weren’t rushed into our appointments and the staff members were flexible with us so that we could talk and lounge on the sofas while we enjoyed our food and conversation. They had music playing for us in the background the entire time. They cared just as much about our event as we did. If I could give 10 stars I would.

Love love love love!! I can’t wait to go back :) excellent service and I am the pickiest person with my nails and I found my girl!...Definitely need to change this review. the first day 5 of my nails chipped within 3 days my entire manicure looked like I had it for 3 weeks instead of days.

Malena is excellent, she pays attention to detail, is personable and friendly. Salon is clean, well maintained and inviting. Great place to pamper yourself!

Wonderful experience. The salon was super clean and professional. We were asked to sanitize and wash our hands. Temps were taken. We felt very safe. My pedicure by Xiomara was top-notch. Very happy and will be back!

Malena did a great job! The salon is very clean and the staff was super friendly. With all of the extra safety precautions they took, I felt completely at ease. I will definitely be back.

I’ve been exclusively going to Alibi nails 2x a month for 3 months and I have to say, I’ve never been disappointed. Every single tech here does a great job, my gel mani pedis last me over two weeks, I always show up with my nails in tact, I’m yet to find a place with better pricing and my nails have been growing like never before! Xiomara is a nail design queen! & everyone there gets along! Nothing but laughs and jokes and smiles! This is officially my preferred nail salon! Thank you ladies for all that you do! Everyone should give this place a try!

Everyone was so kind and accommodating ❤️ I had a great, relaxing time. I love the attention and care they put into my nails. I really appreciated it!!

So happy with my mani & pedi. It’s been forever. Super clean & gentle. It was a great date for my husband and I. Anytime we are in Miami this is the first place we go to.Mel Vel

I did 3 times pedi and mani there because the place is close to my house. The quality of service is very low, some of the beautician had no experience at all and are very frustrated to work there. For three time doing the same basic mani and pedi I payed a different price over 90 dollars + tip .The manager is very aggressive, unprofessional and unpolite. She always want to do the the best deal for herself and not caring about you as client.

Had an appointment at 2:00pm. Got there on time and the doors were locked. Who I assume was the manager, unlocked the door and shouted “5 minutes” and shut the door. There were no customers in there, just staff talking so I knocked. She came out angry and shouted “10 more minutes we are having a meeting”. Like WHAT! My appointment was at 2! She said ok cancel if you want. I had driven around for 10 minutes and paid for parking. SO unprofessional, never going there again and wouldn’t recommend to anyone. Ended up going to Venetian a block away and got great service.

I have never experienced such a rude lady in my life than the one that runs this entity. She said she was able to take at 4pm, once I promptly arrived she was extremely rushed and pushed me to make a nail color fast. At the conclusion of my pedicure she said they were actually not able to give me a manicure as a client had arrived. I asked what changed and she wouldn’t explain. I said I was told that I would be able to receive a manicure and a pedicure. She answered back extremely rude and just said to wait and maybe someone could take me. As I waited 20 min, a technician was able to assist me. During my manicure the manager walked around the nail salon speaking extremely rude things about me in Spanish. I will never visit this entity and would give caution to anyone who might want to visit.

Love this nail Salon!They do excellent work and are very friendly.The owner does an exceptional job with sanitation/ social distancing and is very appreciative of all her clients business.I highly recommend others to schedule an appointment!

Came here on my way back from my honeymoon before going to the airport. The owner was at the front desk and didnt even know the prices on how much it was so get a soak off from gels. The nail tech didnt speak one word of English. She soaked my nails for 5mins and then began using the highest powered drill on my nails I have ever seen. She drilled through my real nail on my right thumb and I was bleeding. Its been 2 months and my nails are getting worse and totally lost the top layers. Ive never had a worse experience. After I got JUST a soak off she had the nerve to try to charge me for a full manicure and soak off. I kid you not my nails looked the same or worse than the pictures when I walked out of there. It will take months to get my real nails back in normal condition. They should be shut down.

This nail bar is my favorite in town! No matter who you go to all the ladies do such a great time. So meticulous. They really want to make your nails and your experience perfect.

I thought I had found the perfect place since relocating to this area. They were fast, the painting & cuticle parts were great & not even 2 weeks after, 5/10 of my nails are all breaking from the back, I cannot even cut them short to fix them. I’m so angry because my nails are very strong & thick, they never break & I’ve been getting gel for years without a single issue. I won’t be coming back here, I don’t have the luxury of trusting that my nails won’t break again!

Had a great pedicure here - one of the better I’ve had. It’s a more leisurely pace, but perfect when you’re not in a rush and want to enjoy!

This place is so clean, prompt, efficient, and beautiful. My nails are much better looking and seem to be much more secure than they have been lately going elsewhere. So happy I found this place!

After finally finding an affordable and professional nail salon ( and I have visited many) I can truly say I ave found the one....Ive been going here for over a year and every experience has been excellent- the staff is professional and friendly.Honorable mention goes to Xiomara who is the best I mean best nail tech......

I was surprised to walk into this salon and see how cute it was! I scheduled a spray tan with Shirley Pear (which was bad, but thats not the salons fault). The receptionist greeted me very warmly and offered me a drink, yummy mimosa. I had my nails done elsewhere, but they had already chipped, even though I had them done that day. I told the receptionist and asked if someone could fix it. She fixed me an appointment for after my spray tan and charged me $5! I was very happy with the service and loved the way my nails turned out. Zoe did a very quick job, and she used this fancy liquid to help the two nails dry better. Oh, and when I finished the tan, they offered me another mimosa. Honestly, heaven. Id travel the 35 minutes here again any day

I’m so happy ever since my friend recommended me to this Nail Salon. This has to be one of the best Nail Salons in Miami. Their job & staff is so amazing! I’m obsessed with my nails done by Jorge L. If you ever come to get your nails done at this place be ready to get treated like family. Again Jorge, thank you so much for your service!

I came here to have my hair done last weekend, and the result was amazing! And the result was absolutely stunning and gorgeous! Krissy is the best! Her service is great, and other employees and staff were very friendly and accommodating. They always gave me the best of pampering and good hair cuts. Try them now! I highly recommend them.

I started going here since COVID and not only am I impressed with their procedures and safety regarding that but the salon seems like it’s well kept anyways.The staff is so nice and thorough with whatever service you get and if you have anything you’re particular about (that you share with them) they will be sure to meet your needs.They are the same price as just about any other Miami nail salon but I actually don’t mind spending the money here. What seems to be the owner, is always thankful for my business and she even makes sure I find the color I’m looking for.

Alibi is my happy place to go to! The costumer service is excellent, the staff is very friendly and the work they do on your nails is pristine. If you are looking for a nail salon to be pampered, you’ve found it!

I love this salon! It is beautiful, clean and pleasant. One of the only salons I feel I can come and relax and enjoy my self-care break!Professionals are incredible and really nice. They focus on giving you the best service, and make you feel special. Only had good experiences here, highly recommend it!

Literally the best pedicure of my quarantine!! Super clean and airy place with extra covid measures-taking your temp etc. The facilities are clean and the place is nice. The staff is professional and does a thorough job. The quality of this place, from the art to the ambiance to the music is perfect for anyone

The whole staff at Alibi is great, specially Malena. The dedication she puts into her work, and making you feel special it’s priceless!!!!

Im a fan! Great service and even better with my favorite artist. Malena!

DO NOT COME HERE. I have a skin condition that doesn’t allow me to wash hands without soap. I used the hand sanitizer provider inside the salon. Was told I need to wash hands without lotion, because it’s a government order. So I was refused service due to my skin condition.It’s not a government order. There’s not even a mask mandate in Florida, nonetheless an order to wash hands immediately after using their own hand sanitizer.There’s 5 other places within a 1 minute walk. I highly suggest you check out Venetian Nail Spa or Omni Nails. Both within 1 minute walk, excellent service.

Worst salon nail quality. The place is very clean. Staff is nice until you try to correct them because they don’t want to do perfect job, they just do whatever. It took me a while to explain what I wanted, the girl at front desk was translating for me from English to Spanish to the lady that was doing my nails. I showed picture and said this is what I want for my manicure. When lady started doing my nails I showed her picture again and she was surprised and giving attitude and weird face, like I am asking too much. The front desk lady said first it will be one price, then I payed completely different price when checked out and it was way more on top of the price they said.I did gel extension, they chipped on the first week. Forget to tell them they are wrong because they will make anything to make you look like you are the crazy customer.The place is very clean, i give 5 stars to cleanliness.

Atmosphere is nice and clean but the technician that did my nails cut me twice. Paid $37 for a gel manicure and it was just ok. Not worth it. I will try another nail salon next time. Update: Next day the GEL Manicure has already chipped.

MY NAILS LOOK SO NICE. Service is great and the staff is very nice! Will be coming back!

Marielys did my nails and I love them! She was so nice and suggested tips on how to keep my nails healthy and strong!

Beautiful job, attention to details, very kind and welcoming!They are serious about hygiene especially during COVID.I have been there a few times since I moved to the neighborhood and am happy every time with my nails :)

Beautiful and clean place, friendly staff and management. And also very affordable

OMGGGGGGGG I WAS FALLIN ASLEEP WHEN I WAS GETTIN MY PEDI SHE WAS VERY PROFESSIONAL AND ITS A VERY CLEAN PLACE THE PRICES IS DECENT N WORTH IT ILL B GOIN BACK!!!

I loved it! The staff is very friendly, the place is peaceful and I loved my nails! I’ll keep coming for sure :)! Thank you!

So professional and they are taking all the right steps for sanitizing and precautions during Covid and I absolutely loved my Mani Pedi

Super friendly staff, really clean and a great wax!!

Just got my nails done at ALIBI and had a great experience! I’ve been looking for a new nail salon to go to regularly and believe I’ve just found my spot. It was clean and service was great. Xiomara did a great job on my nails! They look perfect and I will definitely be coming back to see her soon.

Very friendly, clean place and I love the way the way they do nails Unlike the Asian nail salons do. They take their time to clean your nails before they put the dip or acrylics on your nails. Even thought it took me 3hrs to get my dip many and mani done and it was a bit pricey but it was money worth spending.

Jorge is the best nail tech in the area. My grandmother is a nail tech of 40+ years. I’ve been getting my nails done by default since I was a little girl. I’m highly picky with who I let do my nails. When Jorge did my nails for the first time I knew I would never go to anyone else ever again. He’s the best nail tech I’ve been to in Miami. His shaping is immaculate. He’s very precise and makes sure I am happy with his service throughout my time with him. Thank you Jorge.

I had an appointment at 5:00 pm. When I went they said there would be a 10-15 min wait. When the lady started my nails at 5:15, she was taken away to do someone’s hair at 5:20. No one did my nails and I waited an hour, so at 6 I left. One lady was really nice, but it was kind of like they had forgotten I was there.

Best salon! I have been getting my nails done here for a while, Malena and the rest of the staff is really professional. Also the salon is very clean and has adopted all Covid protection practices effectively. Highly recommend it.

I am a bit of a perfectionist with an attention to detail that hovers over obsession. So I really admire when a person or place puts as much effort into something as I would. First, the place is spotless, everything has a place, and from the moment you enter until the moment you leave is highly organized. Next, everyone who works there is genuinely kind and courteous. Third, the place is relaxing and enjoyable. I believe because the quality of work is such top notch the mani/ pedis really have endurance and staying power. I really can’t urge someone enough to give the place a try. To make everything even more satisfying the prices are very reasonable!!!

The staff is friendly and provide quality service!

Did a fairly good job on nails but the acrylic was too thin several of my nails broke 3 days after getting them done here

This place is amazing! I have been doing my nails here for about 6 months and to be honest I love the place, the ladies and of course my nails.All the ladies are very nice and professionals and Mireya is the best of the best. Always, on top of everything.100% recommended.

The technicians are friendly and the atmosphere is great. Its lovely posh spot. My toes still look nice weeks later. Gel pish hasnt chipped and its not the soft kind of polish.

Absolutely a 5 Star experience at a great price. Great technicians and services. LOVE it here. The best.

The receptionist and my nail tech were truly amazing! The most gracious and kind individuals I’ve come across. I loved the decor and ambience of the nail salon as well! Will definitely be returning back upon my next visit to Miami.

The customer service at ALIBI NAILS was phenomenal. I truly appreciate the friendly oriented environment. I will most definitely recommend my friends and family to this nail shop. Thanks again to Malena and the manager for the awesome service!

Got a gel manicure and regular pedicure here for a decent price. They gave me sparkling wine and it was a great atmosphere. Really liked this salon. Would recommend.

Love the facials and pedicure with Gloria! She’s great and the manager was very attentive with me. My husband like the men’s pedicure with Gloria too! I recommended it!

Wow!! What an amazing experience! George went above and beyond! Will DEFINITELY return!

I called when they opened for a full set acrylics and was able to come right in! The manager Malena is so friendly and kind, super helpful as well. I have no nails and never get them done so I didn’t even know what to ask for but they helped me get exactly what i wanted! If you’re putting on a new set, Xiomara is your girl. She was so attentive to detail I didn’t have to point anything out to her. I’ve never had a perfect manicure before this!

First thing when you walk in the door: youre greeted by the manager #amazing, service was spectacular giseell made me feel right back at home like I never left. The salons setup is totally superb I absolutely love it! She finessed my nails and made sure to not put any damage to them like most salons do. Definitely found my new home salon💜

Just moved here from GA and Finally found a nail salon, 5 salons later in a month. Everyone is so friendly and welcoming! Xiomara is absolutely amazing. Her attention to detail is exactly what I was looking for. She did a wonderful job and I will never go back to see anyone else. I’m sure everyone is great but I will continue to see her. Also the manager, Mireya was so sweet and made sure my experience was only the best. The whole experience was great and happy to have found this place!

Amazing- loved How she took time and did my nails perfect . Service on point. Offered coffee juice, coffee and cappuccino. Great atmosphere. Thank you

Best nail salon in Miami. Professional. They pay attention to details and they don’t cut corners. Great service. Clean. Friendly. Highly recommended.

Great service every time. The technicians take their time to do a good job. They were flexible when I had to change my appointment like five times. Inside of a salon is very nice and everything is good quality.

What can I say, I love my Malena! Mireya is super awesome as well, professional, friendly, she’s everything a Manager should be at a location. The place is very clean, love the decorations, & most of all beautiful selection of colors! Will be back soon.

Nail polish already chipped after one day. For $37, need better quality nail polish. Ive had better at less expensive salons. Charged $5 for each chrome nail, and to get this a day after...nah, Im good. Only the service was decent

They were very thorough and attentive. They did a great job amazing energy.

My daughter and her friend came to the salon and just loved it. They loved their nails and are already excited to return again. The place looks amazing and the ambience was great. I’ll be stopping by myself next week. Great job Alibi.

Fantastic customer service, since I called to make the appointment they were amazing and welcoming, once at the salon the experience was fantastic from the greeting at the door and the check-in to the actual luxury service I chose. Xiomara was amazing and very professional, her experience is great and her ideas for nail design and color combinations were beyond my expectations. Thank you!!!

Exelent service and xiomara is very good at her job high quality work

Very poor nail services. It took them two hours to take off the shellac. After this, my nails are damaged and they hurt. Will never return. Do not recommend this place at all, they dont know what they are doing.

Xiomara and Jorge did awesome artwork, very friendly and did a great job. Everyone was very friendly and helpful. If I lived in Miami Id be here regularly!

I went to get dipping nails before a wedding in another country. It took longer than my appointment because they were servicing little girls while on my appointment. My nails literally popped off the following day. I was not able to return before my flight. Have to say I was disappointed and lost my money, even my pedicure was poor. The customer service is pleasant but they aren’t knowledgeable in doing properly nails. Dipping, pedi, or normal nails. I paid for my mother’s and they chipped the same day. Nice place to chill but don’t count on your nails being flawless.

By far the Best nail salon Ive seen. Unique concept, great atmosphere. I had only a pedicure and my bikini wax done. The pedicure was great, Gaby did a great job, and her foot massage almost make me pass out on those fancy chairs. It is a perfect place for you to come with your friends, mom or a date. When I was there that was a large group party having a blast.I will definitely come back for more.

Jasmin is very professional and detailed. Rare to find someone can give great natural nail manicures and pedicures from start to finish.

Best pedicure I’ve had in MONTHS. Friendly staff, great attention to detail, and an amazing color selection. I’ll definitely be back.

Beautiful, clean salon with the best service and the friendliest staff. I will say, if you dont speak spanish and feel some type of way, call ahead to make an appointment and ask specifically for an english speaker. There are not a lot of them from what I have seen. For everyone else, the girls are all super helpful and willing to take the extra step to get you what you want! Great selection of colors too.

Mireya has the best customer service Ive experienced in a while and a very personable and welcoming person. My pedicure by one of the technicians was great!!! This is my second time visiting this nail shop from Chicago. I will definitely be back when in Miami.

I love the nail bar!! Its my escape away from career and personal life. Its the ultimate girls playground for pampering. Excellent customer service and they have great finishing results! U leave feeling refreshed energized and recharged for the rest of your week. They even have stylish accessories!!

Exceptional experience. Bridal party all came and we were pampered so well. Mireya did an excellent job making sure all were comfortable, and gave our flower girl the ultimate royal treatment. Nidia was an excellent stylist and conversationalist. Recommended highly!

Such an adorable boutique shop! Theyre super polite, customer service was impeccable. On top of that - the work is super clean! Definitely recommend.

I spent over four hours total today at this nail salon, where the tech cut my fingers to the point of bleeding three times with cuticle clippers, gave me the absolute WORST set of acrylics I’ve ever had, and gave me a whopping $10 discount “for my trouble.” The nails are extremely lumpy, uneven in length, my cuticles are painfully swollen and cut, and the polish is all over my skin around the nail. I’m in Miami for an event and now have to worry about finding the time to get these nails removed and redone, and paying for them to be done a second time at a different salon. Do not waste your time or money here

Horrible service. When I asked the nail tech why she wasnt performing the correct service I asked for, she gave me a huge attitude and left. Then the woman at the front desk made me wait an hour for another nail tech.

Excellent service. Very friendly & professional staff. Went above & beyond with recommendations for skin care, etc. Will definitely visit again, next time Im in Miami.

This place has mastered the difficult task of combining comfort and luxury. From the opening of the door youre treated like most important client if the day. The staff is so personable and if you have to wait theres always chilled champagne and soothing music..... Needless to say I love this this! #instant #fan

Cassandra is great! Quick and thorough. I appreciate the diversity of the staff and the mimosas. Beautiful salon and clean!!

They are super nice, the prices are good and the place is lovely. They have a great variety of options and the quality of their work is high. My manicurist cut me a little when she was doing my cuticles, but she cleaned and cured them right. I highly recommend this place.

Great experience and the staff was both helpful and professional. Great atmosphere... and I really love the late hours of operation!

Love love loveee Xiomara! If you’re a picky person like me, she’s your girl. She wants you to leave happy and in love with your nails, and she gives great tips on how to take care of your nails. Plus she’s a great therapist 🥰