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Krystal Logistics USA
11600 NW 91st St suite 11, Miami, FL 33178, United States
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Krystal Logistics USA

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To
Review №1

If you are a truck driver doing a delivery there, make sure to pack lunch and dinner, youre going to spend a looooong time there.

Di
Review №2

The worst place in Miami, FL. Be prepare to spend the whole day to get unloaded. After review all website reviews of this company, I personally called and scheduled an appointment for 9am delivery. When driver arrived at 8:30 am, they told driver that his appointment was for 10am. They put driver at door at 11 am and then took 3 hours to get unloaded after the door were assigned. Driver was on site since 8:30 am and left at 1:30pm. If you can avoid this place, DO IT FOR SURE. Even if you have an appointment scheduled it will take the whole day to get unloaded. Also, there is a bad traffic to park, there are containers and trucks everywhere. This is a very disorganized place.

He
Review №3

The receiving dock is very slow, get ready for a minimum of 1.5 hours to wait. They are extremely slow, I waited for 4.5 hours the other day. The staff in receiving just take there sweet time. They need more people to receive trucks cause this is ridiculous.

Je
Review №4

They take so long to unload. They start on one truck then stop and start on a different one.

Ju
Review №5

Awful place to go no service at all, its like they say first-come-first-serve but nobody serves and everybody goes there it was a ghost town

da
Review №6

Not to bad for delivery, thank you.

Fe
Review №7

We’ve had a great experience with KRYSTAL. They are so professional with their services, from shipping and receiving, customs services, container shipping, Truckloads, LTL, warehousing, etc. their staff are friendly, diligent and reliable. Very recommended!

Ri
Review №8

Nice and professional people to deliver to just wish their yard was a little bigger and a little better organized

Se
Review №9

Had to deliver for the place...took sometime to find the place but everything was good....

Ca
Review №10

Outstanding service, strong customer service, great pricing. Highly recommend.

Ro
Review №11

Nice PEOPLE

Er
Review №12

Excelent attention to customer

Ro
Review №13

Made a delivery here 🚛🚚 they were quick and friendly! You can park on the street over night.. they open gates early but don’t start working till 8:30am. For receiving park on doors 15,16,17 or 18.. take paper work in at 830am and wait till they unload which again they do quick.. they give you papers and all set! 🚛🚚👌

En
Review №14

A large logistics company, have a different kind of services, but need to speed up the truck receiving process, it take for ever to have a chance to get to the dock, better have appointment services....

Jo
Review №15

Tremenda mierda, too long to wait to be taking care of.

Ni
Review №16

RUDE. She hung up on me on my first call when asking a question. 2nd call, I ask if she speaks english, says no and hangs up. Whats the point of being customer service when you cant speak english.

Pa
Review №17

Very disorganized be ready to waste a couple of hours

Da
Review №18

The wait times here are ridiculous (3 1/2 hrs). They only use 2 of the 50 bay doors for deliverys.

Al
Review №19

Sorry but this place is terrible you have to wait for hours before you unload your truck make sure your be prepared for waiting.

TA
Review №20

Very slow,not organized,to many trucks.Prepare stay here for hours...

in
Review №21

They suck 5 hours to unload half a trailer no respect

An
Review №22

Good peoples

EV
Review №23

Long delivery wait!

Ch
Review №24

Fast service

ul
Review №25

Bad. Terrible

Al
Review №26

🐴

AS
Review №27

Super slow unloading

Jo
Review №28

Slow service

Sa
Review №29

Very correct everything

Ju
Review №30

The wait is orible,, extremely slow to receive cargo,, you call to see what it can solve and they tell you if you want, you can go,, why call,, I try not to send cargo for ay,,, thats all .

Ja
Review №31

Excellent service! They are agile and efficient in the dispatches and the reception of the loads that enter the Warehouse ...... keep it up, thank you very much for your good disposition

gi
Review №32

Excellent service! good turnaround times and problem solvers! very good customer service, 100% recommended.

Es
Review №33

Excellent service! Super efficient and unhindered! 100% recommended

Fe
Review №34

Complete and professional service the times I have needed it. Always on time, good rates. Recommended 100%

ma
Review №35

Good service they have departures every week and the best thing is that the same warehouse is for sea and air shipments :) :)

ka
Review №36

My shipper for 3 years. Very good service and excellent customer service.

Fe
Review №37

They are exploiters with the drivers they pay 750 from Monday to Friday I came leaving the hour 14 weight for the number of hours that the drivers put in there they are a waste for the owner when activities do not send the drivers I do not recommend it to anyone 👎

Em
Review №38

They are 24/7, attention 365 days a year, excellent service ... Guaranteed !! 👍

Jo
Review №39

Excellent service, very professional. My import went very well

Ka
Review №40

100% personalized service! ☝️

Ju
Review №41

The worst service in the world they close early what they are stealing from the owner of the company they close early and you will have after the time they have to open it is not to make an appointment it is to do things right and respect the schedules

Ni
Review №42

Excellent service

Ma
Review №43

Imports & Exports your trusted logistics operator.

Se
Review №44

Great service

GI
Review №45

Excellent service :)

Ma
Review №46

Excellent service

Fe
Review №47

Good service, always meeting your expectations.

AL
Review №48

I work with a lot of professionalism, recommended 100 percent ...

os
Review №49

It is a serious company

Ce
Review №50

They serve efficiently

Le
Review №51

Excellent service, especially commercial service in Ecuador :)

Iv
Review №52

Excellent service and speed in service.

Cr
Review №53

Great service.!!!!

Hu
Review №54

I was treated in a very special and attentive way, this made a very good impression on me.

AN
Review №55

Excellent service from Ecuador branch

to
Review №56

These people have not discovered how to be efficient by receiving the trucks they only have 3 doors to receive. They do not yet know that if they do not receive quickly and efficiently they do not charge, they do not win.

Ge
Review №57

A COMPANY WITH A GOOD PROFESSIONAL SERVICE.

Er
Review №58

They are disrespectful and unprofessional. I have been waiting for an hour for them to give me my paycheck and still no one does it or gives me their face.

Da
Review №59

Large truck lines and slow service only 3 doors

Ro
Review №60

Slow and delayed

Information
9 Photos
60 Comments
3.8 Rating
  • Address:11600 NW 91st St suite 11, Miami, FL 33178, United States
  • Site:http://krystallogistics.com/
  • Phone:+1 305-887-5000
Categories
  • Logistics service
Working hours
  • Monday:8:30am–4:30pm
  • Tuesday:8:30am–4:30pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8:30am–4:30pm
  • Saturday:8:30am–4:30pm
  • Sunday:8:30am–4:30pm
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