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Mundo Nuevo Usa Logistics
6815 NW 84th Ave, Miami, FL 33166, United States
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Mundo Nuevo Usa Logistics

Comments
Bo
Review №1

Forwards freight for fraudulent orders and hangs up on you. Reported to local authorities.

Ca
Review №2

Fast delivery. Good price. So happy I found them.

Le
Review №3

Very professional people..Responsable and Nice..never had a problem with my Packages..

Ri
Review №4

This is the best place with a complete logistic to sent package around the word, this guys had forklift, 3 truck sizes for any delivery purpose, here i fell like in home. Thanks Mundo Nuevo USA

Jo
Review №5

Great service

Lu
Review №6

Really nice to send anything from Miami to Venezuela

Da
Review №7

Empresa responsable y la atención muy buena. Recomendada

ma
Review №8

Tienen un paquete de mi propiedad perdido desde hace 3 meses y no han respondido, lo necesito. Hice una inversión y ahora me estoy muriendo de hambre porque no me entregan mi paquete

ya
Review №9

Irresponsables no los recomiendo para nada. Como puede ser posible que no den información lógica, no hay avances nada. Descarados

So
Review №10

Excellent service and attention. Everything arrives safely in the indicated time to Venezuela

ve
Review №11

My experience was very bad with this company at the beginning they work well but right now they are a disaster very bad work they are terrible and the customer service is poor in every way, they do not answer the phones and when I managed to communicate to be told about the shipment of my boxes the man who answered me did it very reluctantly and even hung up the phone with very bad manners and left me talking to myself, and it was not only once, they were several times and the truth is if you want to save yourself bad times for you and for Your family recommend that you look for another place because this place I do not recommend it to anyone.My experience was very bad with this company in the beginning they work well but right now they are a disaster very bad work they are bad and the customer service is poor in every way, they do not answer the phones and when I managed to communicate to be told about the shipment of My boxes, the man who answered me, did it very reluctantly and he even hung up the phone with very bad manners and left me talking to myself, and it was not only once, they were several times and the truth is if you want to save yourself bad times for yourself and for Your family recommend that you look for another place because this place I do not recommend it to anyone.

sl
Review №12

Me tienen unas cajas desde hace dos meses y no responden, solo evaden

Gi
Review №13

The WORST shipping company in the USA .. I am so sorry to have sent my boxes to Venezuela with them .. I made the shipment in July 2020 and to date it still does not arrive at its destination Maracaibo, even when they said it would arrive between 15 to 20 days .. The worst thing is that I call and they never know how to give me an answer, they do not know if it is in the valencia warehouses or if I have already arrived in maracaibo, or I call and when I give the guide number they do not answer the call anymore .. I will go to the police to see if in front of them they tell me that they robbed me .. IRRESPONSIBLE! BURGLARS..

El
Review №14

The best for shipments to Venezuela by sea and air. I sent my family a box with frozen meats and chickens and they arrived without any problem. Recommended 100%

NA
Review №15

Excellent service, good care and safe delivery and comfortable facilities.

an
Review №16

Good attention. And merchandise always arrives.

Lu
Review №17

Excellent

Le
Review №18

Very good service!

an
Review №19

Excellent highly trained and professional Venezuelan personal attention, 100% recommended the order arrived intact and in record time 😁

te
Review №20

IRRESPONSIBLE, DO NOT FACE THE DAY On June 12, 2020 they received a package and it was not until today, July 15, 2020 that they told me that they did not have it even though it is signed by them as received. They tell me that they have nothing to do and it took them a month to give me this answer, they dont answer the emails I had to call every day.

Ce
Review №21

Very attentive and responsive

Ma
Review №22

I do not recommend irresponsible! Avoid having bad times and that you lose your merchandise. On June 12, 2020 they received a package and it was not until July 15, 2020 that they told me that they did not have it even though it is signed by them as received. They tell me that they have nothing to do and it took them a month to give me this answer.

Al
Review №23

Horrible service they have two weeks with my package and they always tell me that they call me to deliver it to me but they cannot communicate which is a lie, I do not know where their office is in Maracaibo nor do they tell me everything is a mystery. Please someone who knows let me know

An
Review №24

Good attention from the staffAnd good service.

Gu
Review №25

Bad Experience Loss of Merchandise of the value of & 320 the company only wants to give a credit of $ 100 or even money !!! When I pay $ 320 for a New Packaged Tablet and use this company without knowing the shipment

Ze
Review №26

Very happy with the service I really recommend it. They are very professional and very friendly

Da
Review №27

The best...

Ja
Review №28

Excelent service

Ca
Review №29

Too good .... excellent ... service, price, delivery time.

Je
Review №30

An excellent option when sending your cargo from the USA to your relatives in Venezuela, quality and excellent service, I recommend them 100%, congratulations

En
Review №31

Very Responsible and very Attentive Staff

De
Review №32

Terrible service! They lost my merchandise and washed their hands!

na
Review №33

THEY ARE RESPONSIBLE, THIEVES 😡😡😡😡 The boxes arrived in Venezuela and it took them 2 weeks to take them to the corresponding address, and when they delivered the boxes they were checked and they stole much of what had been sent .... THE STAFF THAT HAVE VENEZUELA ARE A THIEVES ...

Eu
Review №34

I do not understand The customer service system that you have made an air shipment with you On December 14 The Christmas gifts of my daughters and this is a date that still does not arrive with the excuse that Miami customs has retained me They asked for an invoice because they were being requested at customs, I sent them on the same day and to date they give me the same answer fos months later I wrote them on Instagram and it was easier to block me than to give me an answer I call them and the phones turned off SEÑORES UN THE COUNCIL GIVES THE FACE THAT THE CREDIBILITY IS DROPPED IF ALL WEEKS WILL INFORM THE AFFECTED EVEN IF THEY WERE NOT GOOD NEWS AT LEAST THE PEOPLE WILL BE AWARE THAT YOU ARE PENDING

Ma
Review №35

Terrible service ... I received my merchandise all deteriorated and the worst thing is that they are not responsible ... DO NOT USE THIS SHIPPING COMPANY

Je
Review №36

Excellent services, Fast, safe And with many branches in the United States What I like most that take you to the door of the house in Venezuela

Be
Review №37

Very sad and disappointed I sent my air cargo to Panama, I paid more expensive because it would arrive in a maximum of 7 days and it already takes 15 days and they dont know anything about my package. Every day they say yes, they will deliver it and it is false! I do not know what to do! But the worst thing is that they cheat you! I thought my experience could be good

Ri
Review №38

The worst experience, the worst service, the box was delivered after I arrived in the country 10 days later and everything was beaten and things broken inside ... thanks New World for your crap service

Ve
Review №39

Seeing all the opinions, I would not have sent with them and their ally Chinca Customs, here in Valencia, since December 13 they sent a cargo, and now they say that the Customs authorities in Miami have it withheld and even today January 14 They do not have information and they say that they are still withheld, the truth is that they are irresponsible, pity I didnt see these comments before. Hopefully my box appears with the spare part I bought

Ar
Review №40

Knos of the best

Ca
Review №41

My shipments are safe with this company and the treatment is quality! I recommend it.

Sa
Review №42

They deliver a first class service.

Ye
Review №43

Excellent, I have many years with them and I have not had problems

Lu
Review №44

Excellent shipping service.I have sent for more than a year food, medicine, etc; to Venezuela and it has always been very good for me. I recommend them. They are very responsible people.

EL
Review №45

Excellent service. Everything Ive sent to Venezuela has come without problems

Ak
Review №46

Terrible service Three times I tried to send something urgent to my family in Venezuela. Notify the company repeatedly that you wanted to send it by air and the shipment was made by sea. After having called and spoken with them about five times. When they are things that my family urgently needed. And I repeat, it was not once that this happened to me. I was willing to pay the cost of the service and now my family has to wait a month for my shipment to arrive, it was urgent, and we all know what is going on today in Venezuela and the difference that a month can mean for some people. Bad experience

Ne
Review №47

Worst shipping company Ive dealt with, they dont show their face, and they lose things

ax
Review №48

The worst shipping agency !!!! They are of little confidence, I made a shipment of 3 large boxes and the boxes were stolen, these people from the moment of the pick up started telling me one day and they never showed up, they are irresponsible, they sent my boxes by ship when I asked them to send them by plane, infinities of errors, the phone number does not work every day (little trust)DO NOT TRUST WORST AGENCY EVER !!!!!

Au
Review №49

This company does not report payment of shipping insurance, and now misplaced my box with an amount approx. of 500 usd .. and they tell me they will only pay 100 usd. What business!!! They steal the merchandise and only give the customer 100 dollars. Being them who lost my box ..

Ju
Review №50

I would like to give 0 starsIt is not door to door (because they require customers in vzla to look for their boxes and power plants)The service is appalling!When I asked for an explanation of what happened, they tried to tell me that we were liars and that I had to give notice in advance of the two problems there were for the shipments.Why there were 2 problems1 ero:Sending to Bqto, the person in charge of delivering in that city informed that the client to receive never answered the call and forced my family (a lady over 70 years old) to look for two extremely heavy boxes in the office (claiming that she volunteered to remove them, first the lady had no car and second as she was going to be able to with two heavy boxes her will is impossible m)2nd:Delivery of power plant in Acarigua.A few weeks later, this second piece of news takes me by surprise, the power plant was NOT delivered to the door (that is, we paid a door to door and it is NOT like that)The person in charge of Acarigua, called my parents at 5pm to notify that they should look for a power plant (huge and heavy) before 6pm, the most serious matter of the matter where I had to remove it was in a hotel of bad death of those you know Acarigua informed them that my parents had to look for her in the motel that is in the pioneers where you enter through a small parking lot; In case insecurity is the order of the day, now imagine removing a plant in the wolfs mouth.My parents are two older people who had to work a miracle in 1 hour to be able to remove their plant, paying someone to help them with that.It is rude and brazen to make my family run to fix their problems for shipments there in vzla.I care if the gentlemen do not want to queue for gas and save for other deliveries.We paid a service in US dollars and we are talking that it was NOT a favor; It is a paid serviceIrresponsible!And finally the person who attended to me gets upset and offended, telling me that I should have informed in time. How can you inform with time if people can communicate there in a pod. Dont look for an excuse girl and assume your problems.It is disrespectful!Super annoying! Never recommendedAnd you know that there are still 2 relatives of mine who sent with them and the boxes have not yet arrived.Never ever but NEVER send with them

JO
Review №51

EXCELLENT

KY
Review №52

Super responsible! They are serious, they have good offers, they are in constant communication with the customer! I recommend it with my eyes closed!

Ad
Review №53

Terrible service Three times I tried to send something urgent to my family in Venezuela. Notify the company repeatedly that you wanted to send it by air and the shipment was made by sea. After having called and spoken with them about five times. When they are things that my family urgently needed. And I repeat, it was not once that this happened to me. I was willing to pay the cost of the service and now my family has to wait a month for my shipment to arrive, it was urgent, and we all know what is going on today in Venezuela and the difference that a month can mean for some people. They only excused themselves in an error of the boy of the shipments Bad experience.

Jo
Review №54

Always attentive, they are always full, their services are fast, recommended.

Fr
Review №55

Excellent shipping company ... Very attentive and punctual with the delivery of parcels .... 👍

JO
Review №56

They charge a little more expensive than the others for venezuela but these people arrive in my city Barinas and the shipment takes them to the house so I liked that option

Mi
Review №57

Your treatment and attention is excellent.

ma
Review №58

I love Exelente

Pa
Review №59

Why are they hiding ?, Where is their address in Venezuela ?, Why do not they answer the phone ?, This speaks of their bad service, everyone wants to locate them and they remain hidden

Ol
Review №60

Excellent service, responsibility and speed

Jo
Review №61

Excellent attention and service

Le
Review №62

They are very professional, responsible and safe.

Le
Review №63

Excellent service, I always send with them

Ja
Review №64

Every 2 weeks they have many offers that they can pay without any problems and the best that they are well responsible and punctual.

Ma
Review №65

I congratulate you and I am very grateful for the sending of my son to Ccs. Everything is fine. I am very responsible.

Ma
Review №66

A place of transportation

Ma
Review №67

Excellent service

Ca
Review №68

The best in terms of shipment of merchandise !!

kr
Review №69

Lousy service .. it takes more than a month, and then they send mail having received merchandise they lose the box .. they never offer to insure shipments and the excuse to pay 1/4 of the value sent is that it was not insured .. very irresponsible

Br
Review №70

Excellent fast and responsible service

Ro
Review №71

Excellent shipping company

Te
Review №72

Excellent service

Ma
Review №73

They are very punctual in their delivery

hi
Review №74

Excellent

Al
Review №75

Terrible service, you pay air and it seems that they send by ship, besides their headquarters in Valencia is a disaster, my cargo was lost for more than a week and the attention to solve the problem was raw and rude.

Gr
Review №76

Fatal .. I do not recommend it at all .. unfulfilled ..

Ev
Review №77

Service is excellent

or
Review №78

Excellent

Ma
Review №79

Improved service impossible.

Re
Review №80

Slow

An
Review №81

Excellent attention, Responsible

Fa
Review №82

100% responsible

Cr
Review №83

Trustworthy

JA
Review №84

Loading is late

Ce
Review №85

Attention and quality in service

Information
37 Photos
85 Comments
3.9 Rating
  • Address:6815 NW 84th Ave, Miami, FL 33166, United States
  • Site:http://mundonuevousa.com/
  • Phone:+1 786-558-7582
Categories
  • Freight forwarding service
  • Logistics service
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5:30pm
  • Sunday:9am–5:30pm
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