The staff is friendly, unfortunately that is not what I was paying for,I had an accident yrs ago which let me with one small white scar in each leg. So I decided to get the scar camouflaged with permanent makeupso I called to Anti Aging Spa and I spoke to the permanent makeup artist Jolanta Punturiero and this is what she said this is an easyprocedure and after I am done, it will look much better.Its now been 6 months,My once white scars are very dark, Im psychologically distressed & spending money andtime to reverse it to where it was before the procedure.