RDS is the finest company I have ever worked with. Its service department has been responsive and provided excellent service. The company always treated our office fairly and promptly. The two owners were always available to discuss any issues which is most unusual but highly appreciative. This is the best company in Florida to lease a machine from.
Melissa at RDS was extremely kind and a top-notch professional when it came to helping me with my order as well as cleaning up our account records. We worked together to remove old equipment fromour account and she patiently walked me through their super easy web portal. Our company can now log our own service requests online as well as place and track any supplies we order. The portal is very user friendly and easy to navigate. I could not be happier with the service I received from Melissa! Seems to me, the company deserves a big kudos as well, because having such a happy and helpful employee tells me they treat their people RIGHT! Keep up the fantastic work RDS Team!
I have purchased supplies from A1 Printer Repairs & Supplies, now RDS Team, for at least 15 years. The owner always personally delivered my orders to my office and spent a great deal of time with me talking about my Mortgage Broker profession. The service is superb. The staff is ever so friendly. There has never been an error shipping exactly what I ordered which always arrived the next day by Fedex. I have recommended RDS to everyone when the topic of printers and supplies is discussed. I wish only the best to RDS and the excellent team that have always taken care of my needs.
That was a nice machine Mike. Very reliable. I think this is the first project I’ve done without being on a first name basis with the copy machine repairman. Feel free to use me as a reference if you want.
Professionalism, Quality, Responsiveness, ValueIm a one person business with an aging printer that Dave has helped me keep operational. He has always come promptly when needed and also has given me advice over the phone without charge. This kind of personal service goes beyond what one should reasonably expect and I deeply appreciate his generously shared expertise. I was lucky to find RDS and recommend them highly.
The RDS Team is always there to help with whatever our printer/copier needs may be! They are friendly and very responsive and we highly recommend them. They provide top customer care service!
We switched over to RDS in November of 2020. They are extremly friendly and quick to service your copiers needs. Supplies are quickly sent when requested. And most important always open to assist in any matter.
I have worked with Gustavo and RDS for nearly 15 years. The equipment and service they have provided us has been great and saved us a lot of money on upfront capex costs. The service is fast and reliable. I look forward to continuing the long relationship and recommend RDS to any business owner that needs to print, scan, or copy documents.
One of the most fair competitive priced suppliers Ive had the pleasure to work with. Quick turnaround, responsible and great CS Dept.
RDS provides 5 star service and environmentally friendly products at great prices. I highly recommend RDS for your business.
I have been with the RDS team for over 3 years know and every problem was always solved in a fast and efficient manner. Great company highly recommend
Im a one person business with an aging printer that Dave has helped me keep operational. He has always come promptly when needed and also has given me advice over the phone without charge. This kind of personal service goes beyond what one should reasonably expect and I deeply appreciate his generously shared expertise. I was lucky to find RDS and recommend them highly.
RDS team has always been helpful and available for all of our needs. Easy to work with and honest!
I spoke with David Kitay with regard to my printer error, he was very precise in giving clear and specific directions to clear my problem Truly recommend them and their professionalism.SincerelySara Lowe
David and the RDS team was amazing . My printer was repaired in 24 hours and he also took the time to show me more functions it included ! You guys have a lifetime customer
They are absolutely amazing! Very smooth transaction from the sales team all the way to the installation team. I would highly recommend them.
We came from Puerto Rico 4 years ago due to a hurricane disaster. We contacted RDS. No one knew us in RDS and over the phone they told us to come in for a meeting that they would help us. Since that day all I have had from RDS has been super service and there is never a No for an answer. I would recommend RDS to anyone. They are always there for me when I have needed them time after time. RDS you have been SUPER ! Thank you
Dealing with them is like heaven. They give excellent service and respond to any issues immediately.
100% Recommended. The customer service, the technicians are very helpful person.
Been working with RDS for several years. Very happy with their professional attitude and reasonable pricing. Also thrilled that the owners are accessible.
We have worked with the RDS team for 8 years. They are amazing. Excellent service!
I have been working with RDS for many years servicing our copiers. When it came time to get a new copier, working with Juan was a dream. He guided me through the process with ease and helped me pick a copier that filled all my needs! All my experiences with the techs and office personnel have been the same. Everyone is very professional, knowledgeable, and friendly. The service is quick and done right the first time. I cannot say enough about the great customer service this company provides.
Our company has utilized RDS now for nearly 8 years and I must say the service is Excellent, 5 stars is not enough. RDS engineers that support our office products are always timely to fix/maintain our products. My favorite aspect is once i place the call online i receive a call to discuss the challenge and establish a time window for the engineer to arrive.We have 2-products supported by RDS and the products have performed beyond our expectations. I have been fortunate to have selected RDS for our copier/printers.
I was very impressed with the callback I got from the rep with A-1 printing solutions in Fort Lauderdale, part of the RDS team. This gentleman easily could have convinced me to bring in my printer for a costly assessment, knowing how much I didnt want to junk it for a new printer. Instead he explained what was probably happening with it and why it just wouldnt be worth it to try to repair it. I liked his supportive and positive attitude and would certainly recommend them for their honesty and professionalism.
Great company!!! Could not be happier with their service! Nick is absolutely amazing with all his help. The service they give Clients is above and beyond expectations. We are a big law firm in Miami and our printing is extremely important, when we had an issue the OWNER OF THE COMPANY himself came to our office immediately and helped us get everything resolved immediately. This is the best team we have ever worked with and we recommend them.
RDS has been providing us with our copier needs for years now in Coral Gables. We are always happy with their service and professionalism. They are responsive and courteous and really go that extra mile to make sure their customers are well taken care of! Thank you Evelio, Robbin and Gus for all you do. Its very much appreciated.
Great customer service! Quick and instructive installation. Everyone likes the quality of the printer.One year later and their customer service is always on point! They respond quickly if you need toner, etc. Very satisfied.
Have been customers of RDS for many years. Working together with Gustavo has always been a pleasure. Nick at RDS team is also a pleasure to work with. They are very knowledgeable about their products, are available to answer questions, and bring about positive results. RDS has provided our company with great equipment at a great price and we will continue to work with RDS in the future. I recommend them to everyone and wish them good luck and success in their business. I can always count on them!
The best Company in Miami for professional printers rental. I was very impressed the way they handle our rental needs.I was very impressed with Mr. Gustavo and Mrs. Robin because they went out of their way to help our Office needs in such shot time.Congrats !
My company has been a client of RDS for approximately 3 years and it has been flawless. Customer service, price, quality, everything involved. I truly recommend their business.
RDS is a terrific company. They are sensitive to your copier needs and are efficient and timely in getting you the machine(s) that you need. They are responsive before and after the sale. The service department is timely and communicative. They are honest. I will never need another copier/printer company again.
We have worked with the RDS team for almost 5 years now. They are amazing. Excellent service and good prices. Celeste has been incredibly helpful with the working from home transition. Alliance Title & Escrow Group LLC
Great customer service and very professional. Highly recommended! Thanks
Excellent customer service! Allan helped us step-by-step in returning our old machine and replacing it with a newer, much faster machine. Allan continues to check in with us to ensure we are happy with our service, which we appreciate!! Thank you :)
Every portion of the experience was excellent. The technician, David Kitay, is over qualified! His work, his customer relations, it was all top shelf. I highly recommend the company! Jeff Levy, Esq.
When my MFC-L8850CDW brother went out of service over the weekend, I went online and searched for service and found -RDS TEAM Copier company and I filled out a form online. Dave called me on Monday and to offer me help and with minutes I was able to go leave my copier a few hours and come back later to pick it up.. Talk about great service and quick response in timely manner and friendly staff. Thank You... I recommend this company for any quick fix..
My company has been with RDS Team for many years and have always been satisfied. A new lease was recently completed with Juan Pont Leczia and was effortless. Product was delivered on time and followed up with installation and detailed instruction. Would be happy to recommend for any size office needs. Very professional and helpful
RDS supplied us with better equipment and at a lower cost than what we were currently paying. They respond quickly and efficiently to any question or request. I highly recommend them!
The RDS Team is terrific! At a time when we were unhappy with the service we were getting from our previous copier company, RDS came in and immediately demonstrated the value of true customer service. I only wish I would have been introduced to them sooner!
RDS is a great company providing services in Miami area. We do have a contract with them because they provide a five star service to all their client. Id like to thank Nick Weyrauch for its outstanding presentation yesterday, he was very well prepare and answered all the questions we had regarding the product (Whiteboard).I would also like to thank Evelio Gil a Service Technician Specialist. He is very diligent taking care the client. If you have any issue, you can call him any time, and within minutes the problem is resolve. You guys make the difference. Good job! Keep it up!!
I am very happy with the RDS team. I use their services in 2 different business. The response is very quick and they work with you to get the products needed. Keep up the great work.
I came across RDS on the internet because I needed to find new copiers/scanners/printers for our office. The reviews were great so, I figured I would reach out to them. Juan Pont Lezica got back to me right away. He inquired about our practice so that he could provide the best options for our needs. He provided several options by email and then came to our office to meet with us. He was very nice and knowledgeable and answered all of our questions. We decided to go with RDS and the transition was very smooth and with no disruptions. A technician provided all our employees with instruction and the new copiers are great. Juan has checked in to make sure all is good and we are very happy to be with RDS. They really do care about their clients and strive for excellent customer service. I would definitely recommend them.
I was referred to the RDS Team by my lawyer after seeing how he scanned 4 years worth of my bank statements in less than 5 minutes!! We decided to get a RICOH for ourselves in order to upload PDFs directly to our computer and the cloud --its been a great decision!! So we recommend to any body who wants to do quick jobFrancisco MorenoC.E.O.PAPAREPA FROZEN FOODS.MIAMI FL
They have All the equipment you might need, just name it and they have it. But having the equipment and technical support that you might need should be a given. The reason why I Love using RDS is because of their great customer service. Jasmine, their representative is great, always helpful very knowledgeable and has great follow up. They get a 10 star rating in my book. Highly recommend them for any and all your printing needs!
We have been using RDS for a few years now and their service has been exceptional. Transactionally from supply replacement to request for service is done with minimal effort. I would recommend looking at RDS for your print solution provider.
RDS Team is outstanding! Their easy to use website makes ordering products or requesting a technical support service at your office a breeze. Within the same day if not 24 hours they send a technician to your office and they always fix the problem! One technician, Evelio, is our go to technician. He will answers emails quickly, get to the job site quickly, and he works really well and fast to get you back on track. I highly recommend RDS Team for all of your printing/copying/supplies/technical support needs!
The entire time was there they was focused on me, and getting my printer working. They are dedicated to accomplishing the goal. And they did well...
Excellent service and customer support.
I am a small business owner and have been using RDS for about two years now and couldn’t be any happier. Their knowledge and expertise make them By far the best service i received in the industry. Always on time and ready to take care of all our needs promptly and professionally. Highly recommended for any digital printing uses.They have everything for any type of business.
Working with RDS was the BEST experience that I have had with a copier company in my 20 years as an Admin Professional. I recently came aboard as an Manager at my company, and we desperately needed machines that were cost-effective, user-friendly and would allow us to operate more efficiently and effectively. Mr. Khan listened to our needs and went above and beyond to meet them. The process was quick, easy and a very smooth transition for the staff. Special thanks to you Mr. Gustavo and the RDS Team for providing us with a great product and excellent service!
Weve been a client of RDS for several years now. We couldnt be happier with the service provided and the way they take care of us. We dont only receive IMMEDIATE assistance whenever we have an inquiry but also they are always looking for the best options for us.Jasmin has been amazing and is always on top of our concerns. We strongly recommend their products and services. Thank you RDS!
RDS provided me with a copy machine and service that I can only describe as first class. They are prompt, courteous and are able to accommodate your needs and your business needs. Dont buy a copier, call RDS. As a Law Office, I cannot afford to be down with the machine. It copies, scans, faxes, and it does it quickly. I am trying to get it to make us coffee. I have been with RDS for over ten years, since their inception, and I will always work with them. They are a great addition to my team. Ask for Jasmin. She gets things done.
Outstanding service
Ive been a client of RDS for almost a decade. They provide great customer service and I highly recommend them. I would not consider anyone else for leasing a copy machine in South Florida.
I was very impressed with the service that I received from RDS team...They were very sharp, on point, and basically gave me some options to do via the telephone with my HP printer 6968....All in all I would recommend them for quality service as well as sales....I liked when the service technician told me when youre having all these problems with your HP OfficeJet printer just throw it away Its not fixable, LOL
I am very satisfied with the RDS team.They respond very quickly to my issues.The team is very knowledgeable about their products.
We are very pleased with the equipment and service we receive from RDS. Nick is a pleasure to work with and his service team are very knowledgeable, remedying any issues we have (very few) expediently. We highly recommend them!
This company has excellent service! My firm has been using them for the past 5 years and weve never had a complaint. The RDS team is very efficient and knowledgeable in their field and if theres a problem with your machine, they will have a technician out at your business the same day. Their staff is incredibly friendly and very professional. Would highly recommend them to anyone who needs a digital printing service.
Rene and Gustavo were able to assist with a plotter I had at a remote location in Weston Florida. They went far and above what I would consider good customer service. It was great customer service. They were in constant communication with me during the process. I ended up having to purchase a new unit and purchased through them because of the level of service provided.
Juan Pont Lezica is very nice we get fast service from RDS usually same day have been with RDS for years.
I am a fan of this company because they stand behind their machines 100% of the way. My company was in desperate need of a copier to complete a job. The owner went out of his way to ensure I had it the next day. Celeste is a true pleasure to work with. She helps make sure you are always planning according to your clicks / ink usage. I love her and the rest of the team! Thank you RDS!
I want to let you know that the delivery guy Raidel was excellent. He was very helpful in trying to resolve an issue with a printer that was being delivered. He realized that what I was receiving was not going to work for the size of our business. He did everything possible to ensure that I had what I needed in order to not miss another day of printing. RDS should have more employees with this type of good customer service.
Would definitely recommend. We use their services for many years now, they have a very nice and quick service team, they show up same day. We have 10 printers they take care of every issue that we might have. they provide us with the toner/ink when needed. Very happy so far.
This was actually the best company I have ever done business with. Rene and Robbin were so helpful with answering all my questions and getting our issue resolved so promptly. The new printer was delivered as promised and its so sufficient and easy to use. The technicians are respectful and arrive professionally tailored and ready to work. We could not have chosen a better provider. We are so excited to have built such an impacting rapport with RDS and we look forward to an ever lasting business relationship.HIghly Recommended
As a small business engineering company that has to give paperwork to our customers and the various city Building Departments, it means that our Printer/Copier is the lifeblood of our company.With only 3 staff members we thought we would be treated like many other vendors do to us, as a small client that isnt big enough for their time.That is not how RDS operates and I couldnt be happier with RDS.It shows me that they care about all of their customers large or small, which is refreshing these days.I couldnt be happier with their service and I would recommend RDS to anyone.
Robbin helped us meet a specific deadline and got us exactly what we needed. She was very friendly and responsive and I was happy to work with her on this project.
They are great! weve been with them for years. Great service, great prices. Would recommend to everyone.
The company that i work for has been using RDS since we opened! As the administrative assistant, all copier related issues are brought to me. With RDS, and specifically our designated technician Larry, it is a breeze getting any issues we run into resolved. Whenever I put in a service call, I hear from Larry within a matter of minutes. He is knowledgeable, helpful, and kind. Thank you Larry and RDS Team for helping our company run more efficiently!
RDS has provided us with nothing short of excellent service. Every one is very friendly and helpful. We love our new Savin machine. Its super fast and reliable; not to mention the printing quality is superb! Our office highly recommends RDS and will continue to support them!
Not the norm... I called service for maintenance for our printer .David arrived in less then 20 mins. In fact he was so happy and helpful when he arrived. Even the girl that answer the service line was super friendly. Nice to know businesses take pride in customer service. OSI team!
We are on our second copier lease with RDS. Their customer service is the best. Our technician is so knowledgeable and accommodating. He goes the extra mile to make sure we get quick service and we are up and running in no time.We would highly recommend RDS to anyone and everyone!
It is always a pleasure when Evilio comes to service our machine. He brings service with a smile and takes the time to not only do the job right, but shows us exactly what is going on and give us tips on how to prevent it from occurring again. We are lucky for him and the rest of the RDS team.
Evelio is always great. I love being able to communicate with him through text. He does a great job walking me through printer issues for issues that I can fix myself, or if he needs to come into the office to fix it himself he is usually here within a few hours of the service call.
Love RDS! Their customer service is topnotch. We have been using them for years now because of their reliability, professionalism & knowledge. Highly recommend!
The service offered is exceptional, efficient and responsive to the needs of the business. They communicate clearly and effectively. I would happily recommend them to anyone in need of their service!
I have been working with RDS for a couple of years and they have always offered great service. I consider them to be very professional and prompt. The technical team is awesome because they respond same day! We are happy with this company.
We have been using RDS for years! Customer Service is responsive and our tech is always punctual. Thank you Juan for taking care of us!
Highly attentive representatives, and the follow up with us was phenomenal! RDS made sure we like everything about the copiers we installed and didnt hesitate to help our staff fully understand and be able to configure the machines in the way that works best for them.
The service was great. The tech was really helpful explain what was causing the problem with the printer. And why the screen shows the error and how to prevent future problems with our printer.Also Melissa was respectful-Professional and helpful when I called for service.
RDS team is the best! The service is amazing. My personal tech, Evelio, is the most amazing!!! He is knowledgeable and always shows up so fast to help me with any situation I need him for. Today I am having delivered the third machine that I have leased from RDS and the delivery person Raidel was also great. You would be smart to use RDS for your copy needs!
Weve been using RDS for the past 4 years. We wouldnt choose any other company. Printers and service are great. Every employee I have spoken to has been very professional and helpful. Highly recommend.
There arent words to FULLY explain my APPRECIATION of RDS. I am a high school math teacher with 189 students. I found RDS while searching for a technician to fix my XeroxCentre7556 machine at home. Larry, the technician who came to my house, was friendly and knowledgeable. Because my copy machine needed parts (and I needed my copies right away) Larry suggested I go in and look at the printers in their store on Commercial Blvd and Powerline..... Long story short, because they didnt sell a printer that met the demand I was looking for, they FOUND me a printer that could, and GAVE IT TO ME. YES, you read Correctly, RDS (David and Celeste) GAVE ME A FREE MULTIFUNCTIONAL PRINTER WITH A BRAND NEW TONER. I AM SO GRATEFUL!!!! I literally sat in the parking lot and wrote this message, so I could make sure it got done. THANK YOU, THANK YOU, THANK YOU.
Great customer service and very knowledgeable. Working on upgrading our copier to save money on toner. Real good guys. Highly recommended
Weve been using RDS for the past few years. They are a great company with great customer service. Larry our copier technician is wonderful he is very professional, knowledgeable and polite. Thanks again RDS Team for wonderful customer service.
RDS team is a phenomenal service. We ordered our new copy machine and it came immediately. Raidel was the employee who delivered the machine and he was outstanding, very professional and polite. I dont have anything negative to say about him or RDS. Great Service!
Dave and his team were very helpful and fixed my printer. will def recommend.
RDS offers wonderful customer service. Everyone is so kind and helpful, and the employees work hard to please us every time. Getting support services to your business is so easy and pleasant.
Great experience with the company, been with them for several years and they have helped us with our companies growth. Special thanks to the field team and they courteous and prompt attention to our needs. Thank you.
We have been working with RDS for a long time and we are very happy with them! Would highly recommend!
Weve been with RDS for over 4 years at Simplexgroup. Their printers are top quality. Their service and support is the best. Their always available for any issue or concern we have. I would recommend them to anyone.
RDS is a wonderful company! David is our rep and he is always prompt, polite and ready to help with a smile whenever needed. We couldnt do it without him!
My primary Brother printer I use in office was giving me a fuser error, a real drag. Rene De La Barrera came in straight away, priced out the repair, checked my back up machine to ensure use while the primary was being serviced/repaired as a bonus. Knowledgeable, friendly, great price! Im up and running again.
Yariel was wonderful! I put in a service call and he was here within 30 minutes. He fixed everything and got me up and running in no time. Wonderful Customer Service!
I have had the pleasure of working with Larry Digiovanni over the past few months. He responds to our service requests promptly and keeps us posted if he is running late. He is professional, polite and services our Ricoh in a timely and effective manner. We appreciate RDS for the services its provides and especially Larry, our service technician.
AWESOME SERVICE!!! Amazing tech consultant Aaron Rothenberg, helps us with all our technical needs. Extremely efficient, Great rep & company to work with. THANK YOU!!! FROM THE RV SALES OF BROWARD TEAM
The company is very quick to respond when there is an issue with the copier. Yarriel is the gentleman that always comes to fix our copier and he is great and always fixes the issue without a problem. I recommend this company.
Great, and fast customer service. Every time we call they always come to fix the issue. Yariel is the one that always help us with everything and we are always satisfied with his service.