Very Satisfied. Brought truck in because AC went out and had recall on brakes. Showed up at 10:00 am and the job took 6 hours. In mid summer, AC in a truck is a must! Carlos my service rep inside along with the mechanics in back went above and beyond to turn around my truck in same day! Can’t thank them enough!

Really and truly they should have no stars. But they do deserve one for the techs who work on my sons car. It is so sad that when you are at home and no one answers the phone. Plus the car sat there for two days without even being looked at. We have car shield. Now in order to get work done the service technician has to call car shield to place claim. After two days it took me go sit there and baby sit this service technician get him to call shield. Just for him to make call and get the ball rolling. CRAZY

My husband brought my 2020 Equinox there after hearing a popping noise and the engine power being reduced. Since, then weve had to bring it back 3 more times because it keeps happening. 4 times in about 2 weeks. Now we find out the engine is damaged and it will be until after the July 4th holiday before its repaired. Warranty includes a loaner but they havent provided one yet. They keep saying none are available. So out of all the Matt Bower dealerships, theres not one available loaner? We wouldnt even be in this situation had it been repaired correctly the first time. I bought it brand new in September of 2020. It shouldnt even be having these types of issues, especially after going to them for every oil change and purchasing every recommendation (upsell) they said we should do. I cant imagine how they managed a 4.4 rating because all Im getting is the run around. Completely unsatisfied with them.

They had to order a part on Tuesday. Said it would be theft Wed. Didnt get it til Thurs. Other than that, staff was friendly. Service was fast when part finally arrived. Ill go back. Suzi in service dept was nice!!

Service writers very professional. Got me in and out in no time. Mechanics do excellent work. Prices high but what can you expect from a dealership.

I have only had great experience with this service department. My technician went above and beyond to make sure everything was taken care of.

Love this place. As far as dealerships go. Matt Bowers Chevrolet us the Best. They are fast, friendly, knowledgeable. And the amenities offered to make you experience the best possible are great. Never have a bad experience here. And I love my new truck. Ill be a life long client.

Matt Bowers Chevrolet is the best. Sales and Service!

Had service on my truck down here, good prices quick service

I love Matt Bowers Collision Center !!!!They are the BEST !!!!No matter what I go in there for they ALWAYS take care of me and this morning was NO different.!!Larry, Mike, Joe... yall make me feel that you REALLY care about MY needs and yall want to help your customers,yall do a GREAT job with that!!!I love to show my appreciation to them by making them and their crew some sweet treats to enjoy, so this morning will be no different..I will be making them some treats and bringing it to them to show my appreciation for all their help!!Thanks guys I really appreciate yall!!!!Charlotte Franks

Our experience with the used car team was amazing. They were fast, efficient, reasonable, and willing to make a deal. Thanks guys!

Things that was supposed to be fixed wasnt. People go to dealership because they think they can be trust them. From my experience they are a rip off. We so be able to trust dealerships but not so.

3rd and last time. Last 2 times I went there after they switched the workers that was originally there, they are always so busy to cater to the customers needs. I feel after this it will be my time going. I feel it was only to upsale products. I paid 171.00 just to tell me I had a dead cell in my battery and no other diagnosis was done.so my car could not get a jump to fully diagnose. Its a ripoff

They took great care of my vehicle...

Service is professional and fast. Staff are thorough and conscientious.

Because I put the wrong time in my planner, I arrived considerably early for my oil change. Ozzie assured me it wouldnt be a problem and my vehicle was ready waaay ahead of schedule.

Timely service provided and I was not offered unnecessary pricey repairs. The staff was very attentive and sincerely kind.

Prompt service. Kept me informed.

Very great service . Great people and staff.

We needed to have the car looked at right away and the service departments personnel offered us an appointment a month later over the phone or they could look at it three days from when i dropped it off. Ill never go back there again

Great service!

Great job on servicing the AC and a few other maintenance issues. 👏 on my 2015 suburban

I had a wonderful experience. The staff was very professional. Im looking forward to do do buisness with them in the future.

Marlene in service was extremely rude and displayed such a negative attitude I immediately left and brought my vehicle somewhere else. I strongly recommend avoiding this place at all cost

Fast, efficient service from the Bower team!

Love the service dept ! The service team is very friendly and attentive. If you need your car serviced I would highly recommend Matt Bowers Chevrolet in Metairie.

The most amazing group of professionals I have ever meet!! Fast service too! Thank you Marlen!!!

Excellent customer service

Service department staff is very professional, knowledgeable and courteous. Exceptional service department.

Excellent service as always

Easy to get along with in service.

It was excellent and very professional!!

As always great service!!!

She was very nice and helpful

Excellent from sales to service!

Great service!

Great Service