5 star experience every time!
Without any shadow of a doubt, this is the best German auto shop in the New Orleans metro.Prices are higher than any of the alternatives. Granted, thats because they do the job correctly the first time, every time.Far too often Ive gone to the dealership and have had to return for a repair performed incorrectly. I cannot stand wasting time, and neither does Greff Motors.
Agreed on $125 diagnostic fees. They called me back and told me that it will cost me around $1400. I agreed on that. After one week they called me and said it will cost me and additional $1300. so the new total now is $2700. I told them I dont want to fix it for that amount. I will be you the diagnostic fees. They said no you have to pay us the $1400 even if you dont want to fix it. unprofessional and very rude. I will never go back there again. not recommended at all. for the same service fees i can get a better service at the dealership. again not recommended at all
Incredible service...Service perform was awesome 🏆The pricing was great!The staff was amazing.If your experiencing mechanical issues, service or whatever tha case maybe check out the folksat Greff Motors Inc to get you right!I recommend this place to all my family & friends9/10/20Thanks Greff Motors Inc!
Many thanks to Jr. for helping me do an oil change, spark plug / coil pack replacement, and replacing my engine filter. Everything was done perfectly and on time.Great service and I greatly appreciate them cleaning my car!Pricing is excellent also
Great team at Greff! They always do a great job on my vehicle. No nonsense and easy to understand.
I was referred to this company, and I am glad that they took care of my 10 year old BMW. OUTSTANDING work. Great prices for all the work that need to be done.
I gave a two because I only primarily dealtwith one guy and I’m sure they are all not this way. Jr. was arrogant and while he said I was given a discount, I was over charged for the labor. Apparently mechanics consult a number of labor guides when charging for labor. Most other mechanics in my area go off of that labor and charge that amount. Apparently at this shop, they consult the labor guide and add how ever much time they estimate they will actually take. This can be anywhere from 2-3 extra hours. This time will not be covered by any extended warranty as it is to this shops own discretion and most extended warranty companies will not be able to justify it taking the amount of time that Greff motors is allotting for it to take or confirm or deny whether it actually took that long. My extended warranty company consulted four national labor guides and the time they researched it should take was at least two hours less than Greff motors says it will take them. Long story short, I ended up being charged 120 extra dollars over my deductible because my extended warranty company could not justify the extra hour it was taking Greff motors to fix my shift cable in my Fiat. They are overpriced and arrogant and it’s already been a week or I’d just take my car somewhere else.
Greff provides promptness and certainty when dealing with mercedes problems. In addition to getting it done, Jr et.al. provide concise technical reports over phone. This issomething the dealer can not do.
Randy took care of my car and did all work in a reasonable and on time manner! I highly recommend them!
Great place with great people
Thank you Greff for taking a chance on my little Alfa Romeo. You went above and beyond; plus cleaning it up without me even asking - definitely a nice touch. I highly recommend this team.
Many years ago I switched the service on my BMWs, Mercedes, and Porsches to Greff and never regretted it. They do the best work and will make sure your car is repaired correctly the first time. Not cheap, but if you want your car fixed right and it to be safe then Greff is the right Company for German cars.
Over priced charged alot didnt fix problem didnt return old parts they claim that they changed
I had seen good reviews, and wanted an alternative to the local Audi Dealership ( which was rude, and screwed me over a few times) so I took a chance. They deal in High End cars, no mistaking that! Oil change and change 4 parking light bulbs = almost 300 buck and 2.5 hours ( labor charge for each job)
Amazing people who took us in just like that!!
Good shop, great experience working on my Mini Cooper!
Im sure the work they do is good but they are not very personable.
Went there to have my gti apr tuned since they are the only dealer for miles. Was very satisfied with the looks of the place and the service they performed, and by the way, my car runs like a Porsche now!
Experts at their craft
We take our E320 here for everything. The staff is friendly and take great care of us and our vehicle.
Excellent service at a reasonable price.
Went here after my 03 Audi A4 surrendered to the oil sludge problem known to completely destroy engines.Greff and his team worked quickly on my vehicle, alerting me to any issues they ran into across and most importantly educating me on concepts and basic practices for proper maintenance for my car.Overall, I was satisfied with the work which wouldve cost me an arm and leg at the dealership. My car hasnt had any issues since they touch it. They were the only shop to permanently stop my mystery oil leakage. I get my oil changed there regularly now.I would highly suggest this place if you have German /European vehicle with work beyond simple Youtube DIY jobs.... . These guys know what they are doing!
Great service.
Expert service competent, honest, and fair.
Fantastic service!
This is the place to take your car for repairs! Friendly and mechanics know what they are doing.
Brought car in fixed, repair failed.
Gr8 !!!